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Ultimate Care Manurewa

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Information Pack
At a glance
Vacancy
Yes
Name
Ultimate Care Manurewa
Category
Hospital Care
Address
39 Great South Road
Manurewa
Auckland 2102
Postal Address
Same as above
DHB
Counties Manukau
Phone
09 267 2536
Fax
09 267 000
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Rachel Ruban - 09 267 2536
Owner
The Ultimate Care Group Limited
Other services
Photos
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Ultimate Care Manurewa Brochure Ultimate Care Manurewa Brochure Ultimate Care Manurewa Brochure

Contact us today to see what a positive move to Ultimate Care Manurewa can make to your life.

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you’re unwell or recently returned from overseas)
Description
Ultimate Care Manurewa is a renovated homestead which has been converted into a comfortable rest home and hospital. Our lovely grounds feature landscaped garden boxes, pot plants and hanging baskets containing a varied and colourful array of seasonal flowers. Every room has a window seat and is bright and sunny.

The facility has a rest home, along with an on-site hospital to cater for all levels of care. We provide a variety of excellent home-cooked meals and we are only a short distance from the Manukau Supa Clinic, with Westfield Manukau also close by.

Our dedicated team of nurses and caregivers offer an unparalleled quality of personalised care backed by industry-leading qualifications and training. They are provided with ongoing training and professional development.

We offer comfortable home-like facilities and deliver the very best in care.

Our Facility Manager comments, “People often tell me that they hear laughter when they visit our community. We have really lovely people here both in terms of staff and residents. Everyone is made to feel welcome and at home.”
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 14 Dec 2020
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 28
Vacancy Yes
Garden view room available
Impending vacancy Yes
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 22 Jan 2021
Testimonials
Testimonials
To the General Manager of Ultimate Care.

I am writing to commend the outstanding care given to my brother for the last few days of his life at Ultimate Care Manurewa.

Initially I was welcomed warmly and shown the facilities. All the staff( tea ladies, carers, and nurses) were extremely courteous, sensitive, observant and kind. They went out of their way to make my brother and his family comfortable and nothing was too much trouble. Their attention to detail was commendable. I am so appreciative of all the staff did for us and would like to thank them sincerely.

I would particularly like to thank Icy and Aubry for their exceptional care. They made the time we spent at Ultimate Care the very best it could be. Their gentleness and expertise and sensitivity was heartwarming.

We were blessed. With grateful thanks.
Updated: 14 Dec 2020
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7.
Healthcare Assistants/Caregivers Yes We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education.
Physiotherapist Yes Our Physiotherapist visits every Friday. We also have a Mobility Coordinator on staff to carry out her instructions Monday - Friday.
Activities Co-ordinator Yes Our activities coordinator ensures our programme is successful and our residents have a wonderful time going out on trips or partaking in quiz time, happy hour, and much more.
Hairdresser Yes We have excellent comments about our hairdresser who visits regularly and prices are very good.
Podiatrist Yes Every 6 weeks or as required.
Dietitian Yes All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation
Chaplain/Spiritual Advisor Yes A Church Service is held in the facility once a week. We have church singers that visit weekly on a voluntary basis and they provide a great sing along.
Other Personnel Yes We have a team of experts at our National Support Office that consists of clinical support, financial support and property support
Updated: 14 Dec 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We can provide if prescribed by a doctor, and oxygen management.
Gastronomy/Nasogastric Management Yes Our staff our suitably trained to manage any gastric/nasogastric requirements.
Palliative Care (Contracted) Yes We offer clinical, compassionate care at this difficult time.
End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care Yes The Registered Nurses keep up to date with the latest wound care trends. Wound care training is updated regularly.
Diabetic Care Yes All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice Yes Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.
Stomal Therapy Yes
Stroke Rehabilitation Yes If you have unfortunately suffered from a stroke we can assist you with your post recovery requirements
Tracheotomy Care Yes
Spinal Injuries Care Yes
Infection Control Yes Our organisation has a very robust infection control programme that has been endorsed by the Medical Officer of Health.
Surgical Followup Yes If your coming to stay with us post-surgery we can following an assessment of your needs provide the recovery needs you require.
Community Health Yes
Clinical Management Yes We have a full-time Clinical Services Manager who provides support to our Nurses and Caregivers and all care of our Residents.
Updated: 14 Dec 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities.
Subsidised Yes Yes, we provided subsidised services should you meet the requirements.
Private Paying Yes Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy.
Booking can be made in advance Yes We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities.
Updated: 14 Dec 2020
Features
Features
Feature Status Details
May Bring Own Furniture Yes In supporting a feeling of homeliness we encourage residents to personalise their rooms with preferred and often sentimental furniture, pictures, ornaments etc.
Single Rooms Yes Spacious rooms with garden views.
Phone Access In Own Room Yes As prior negotiation with the management. Charges may apply. A shared cordless phone is provided so that residents can make or receive calls in the privacy of their rooms. Most rooms have phone ports enabling residents to choose to have a phone in their room at their cost. An e-mail service is available.
Wifi Yes Free wi-fi available to our residents and visiting families.
Cater for under 65 yrs with Disability Yes As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs.
Lounges/seating areas Yes A large lounge, plus a verandah and deck with views over the gardens is available for use by both residents and visitors.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Outings Yes Yes, we have regular trips out and about that are very popular with our residents.
Newsletter Yes Tri-monthly updates provided.
Policy for management of challenging behaviour Yes
Confused Residents Yes At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times.
Smoking Permitted Yes The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area.
Updated: 14 Dec 2020
Special Features
Special Features
Ultimate Care Manurewa is a medium sized facility so we have the luxury of being able to focus more on an individualised person centred approach for care planning.
Updated: 14 Dec 2020
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Holidays, Indoor Games, Jigsaw, Lectures, Massage, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Stroke Group, Vegetarian, Videos
Updated: 14 Dec 2020
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Charges may apply to the following extra services: - Podiatry - Hairdressing - Private telephone line - Electrical check and tagging for patient's own appliances For more information about extra services and charges, please contact the management.
Staffing qualifications and details A qualified, experienced and trained team provide professional care in a dedicated and compasionate manner. We have an onsite Registered Nurses, with both a doctor and registered nurse providing 7day/ 24 hour on call support.
Details about meals Daily home baking and dietician approved menus. We can cater for vegetarian, mulee, diabetic, gluten-free options.
Associated Complexes We also offer hospital-level care, respite care and palliative care services. Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide.
Updated: 14 Dec 2020
Languages Spoken
Languages Spoken
Language Status Details
Filipino Yes
Hindi Yes
Samoan Yes
Tongan Yes
Other Details Yes We can arrange a translator service should you require them.
Updated: 14 Dec 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Our church service are inter dominational and we welcome input from all religions and faith
Baptist Yes
Christian Yes
(Other comments) Yes Other Faiths can be sourced by the Facility to see if there's a local representation.
Updated: 14 Dec 2020
Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus stops outside the Rest Home
Shops 0.10 Km Shops within half a block
Mall 1.00 Km Manurewa Mall and shopping complex
Parks 0.20 Km Local park within half a block
Library 1.00 Km Manurewa Public Library
Updated: 14 Dec 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
CareerForce New Zealand Aged Care Association (NZACA)
Updated: 14 Dec 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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