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Palmerston North Village - Metlifecare Care Home - Hospital
At a glance
- Vacancy
- No
- Name
- Palmerston North Village - Metlifecare Care Home
- Category
- Hospital Care
- Address
- Cnr Grey & Carroll St & Fitchett St
Palmerston North - Postal Address
- PO Box 624
Palmerston North Central
Palmerston North 4440 - DHB
- MidCentral
- Phone
- 06 350 6400
- Fax
- 06 350 6403
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jyoti Chandra, Nurse Manager - 06 350 5010
- Clinical Nurse Manager
- Jyoti Chandra - 06 350 6406
Other services
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Description
Palmerston North Village is a place like no other. Part retirement village, part garden retreat, part country club, it will tick every box on your retirement wish list.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living.
If you ever need greater daily support, we offer a full continuum of care, with a residential hospital and rest home on-site. Knowing that you will be treated with dignity and respect means you and your family can be confident you will receive the highest level of assistance from people you already know and trust. This also enables couples to stay close by even if your needs become different, with one moving into care while the other remains in the village.
This is a community with real heart, come experience it for yourself.
For more information or a private tour, please call Wendy on 06 350 6405.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living.
If you ever need greater daily support, we offer a full continuum of care, with a residential hospital and rest home on-site. Knowing that you will be treated with dignity and respect means you and your family can be confident you will receive the highest level of assistance from people you already know and trust. This also enables couples to stay close by even if your needs become different, with one moving into care while the other remains in the village.
This is a community with real heart, come experience it for yourself.
For more information or a private tour, please call Wendy on 06 350 6405.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 12 Jul 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 22 |
| Vacancy | No |
| Ask us about our Serviced Apartments where we can deliver higher levels of care. Call Wendy Goss on 06 350 6405 for more information or a private tour. | |
| Impending vacancy | No |
| Premium Room Charges | Yes as at 26 May 2020 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 5 Aug 2020 | |
Testimonials
| Thankyou to all the wonderful staff who looked after our mum and the extended family. We appreciate the work you all do. |
| Updated: 12 Jul 2016 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 80 | Yes | Registered nurse on site 24/7 to cover village and care home. |
| Healthcare Assistants/Caregivers | Yes | Multiple staff over different shifts | |
| Physiotherapist | 8 | Yes | We have a physio who comes in on a Monday each week |
| Occupational Therapist | Negotiable | ||
| Social Worker (on site) | Negotiable | ||
| Diversional Therapist | 40 | Yes | Sheree Williamson |
| Activities Co-ordinator | 40 | Yes | Raewyn Clayden and Tracey Wheeler |
| Hairdresser | 16 | Yes | The salon is open every Wednesday and Thursday for hairdressing services. |
| Podiatrist | Yes | Visits the care home on a regular basis. | |
| Dietitian | Negotiable | ||
| Chaplain/Spiritual Advisor | Yes | Regular services are held twice a week in our own chapel. With a friendship group held every second Sunday. | |
| Other Personnel | Yes | Wendy Duffy - Village Manager Jyoti Chandra- Nurse Manager Wendy Goss - Sales | |
| Updated: 23 Jul 2019 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | |
| IV Antibiotic Capability | No | But DN's can come and give Hospital in the Home IV AB's |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Community Health | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | |
| Updated: 12 Jul 2016 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | This is only a available in the Care Home not in apartments |
| Carer Support | Yes | We have an apartment that clients can use at a daily PRIVATE rate. This apartment is not subsidized |
| Subsidised | Yes | Only in the Care Home not Apartments |
| Private Paying | Yes | In both Care Home and Short Term stay apartment |
| Booking can be made in advance | Yes | For Short Stay only in Apartments |
| Updated: 12 Jul 2016 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Single Rooms | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | In allocated areas only |
| Semi-Secure | Yes | |
| Updated: 12 Jul 2016 | ||
Special Features
| We are within walking distance of town. We also have a CAFE in the village community centre for familes to use during open hours when they visit relatives. |
| Updated: 12 Jul 2016 |
Interests & Activities
|
The village has a full and varied activities programme with the aim of encouraging fellowship, together with fun and laughter. This makes Palmerston North Village a special place.
We encourage family participation by having various functions throughout the year. We offer a range of activities to suit individual needs in a safe and caring environment. As well as in-house activities, frequent planned outings which are extremely popluar providing much interest and appeal. |
| Updated: 12 Jul 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Meals are prepared and cooked on site daily. We provide meals for different diets for example Gluten, Lactose intolerant, and vegetarian. | |
| Staffing Qualifications and Details | There is a Nurse Manager on site Mon-Fri. A registered Nurse is available 24/7. We have a range of Care Givers with experiances from Levl 1 - 3 | |
| Associated Complexes | The Village and Chapel | |
| Updated: 12 Jul 2016 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | |
| Korean | Yes | |
| Malayalam | Yes | |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Nepali | Yes | |
| Samoan | Yes | |
| Sri Lankan | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
| Updated: 30 Jul 2019 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | On a weekly basis a service is held in our own chapel on a Monday morning. This covers Baptist, Anglican and Methodist services. |
| Roman Catholic | Yes | A weekly service is held in our own chapel on a Wednesday morning. |
| Updated: 12 Jul 2016 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 km | Bus stop is near the back of the village. |
| Shops | 0.50 km | Broadway Avenue & The Square is only one block away and within walking distance for those who like to stroll. |
| Mall | 0.75 km | Plaza Mall is on the square and one block away from the main street. |
| Library | 1.00 km | Palmerston North Library |
| Updated: 12 Jul 2016 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Rest Home MOH Audit Report Available. | Yes | This can be viewed on line |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
   ![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg "Retirement Villages Association of New Zealand [Inc] (RVA)") |
||
| Updated: 12 Jul 2016 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
