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Ranfurly Hospital - Hospital

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At a glance
Ranfurly Hospital
539a Mt Albert Rd
Three Kings
Auckland 1042
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Julia Nessim - 021913242
Ranfurly Village Hospital Ltd - 09 625 3400
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you're unwell or recently returned from overseas)
Visitors with limitations - please call us first

Ranfurly is an award winning care facility. In October 2014, Ranfurly was the winner of two excellence in care awards, from the New Zealand Aged Care Association. Ranfurly won the “Excellence in Food Award” and also the supreme “Overall Excellence in Aged Care Award”.

“The Ranfurly Hospital facilities are absolutely 5-Star in all aspects. The rooms have their own ensuite and television, and you have the choice to eat in your room, or the dining room. There is incredible variety of meals each month, you get a weekly menu with 2-3 choices of meal for both lunch and dinner complete with soup and desert as well as fresh fruit. There are also a variety of different options for entertainment to enjoy each day. The tender and loving care by the management, physio, nurses and general staff is fantastic, nothing is too much trouble for them. They are always professional and call all residents by their name. Even very difficult patients they handle with true professionalism in every way. After my 6 week stay for rehab, having been involved with many retirement homes and hospitals, I believe that you won’t be able to find a better option than Ranfurly Hospital.” - Geoff Asher, Vietnam Veteran

Check out our Food service video using the tab on the top of this page.

Our staff give excellent care in an environment that is built around a resident centred hospitality model. Nothing is too much trouble for our staff. Residents live in beautiful surroundings that support individuality, personal choice and independence.

We serve restaurant quality food that is prepared daily. The residents are provided with a range of delicious menu options and choose their own meals on tablets that are loaded with our tantalising pictorial menus.

Residents enjoy frequents outings in our brand new Mercedes Van. You may have seen Ranfurly residents enjoying coffee in a café, or at the theatre, or the Ellerslie races, or even in the park feeding the ducks.

We would love to be of service to you. Please contact us if you would like to learn more about the care services we offer or about our new retirement village.

NZ Society of Diversional and Recreational Therapist

"Encourage, lift and strengthen one another. For the positive energy spread to one will be felt by us all. For we are connected, one and all." - Deborah Day.

One of our NZSDRT Inc. registered assessors visited Ranfurly Village today to assess a DT on becoming registered. in the assessors words, "This workplace is a great example of great management support".

Manager Julia Nessim, showed the utmost respect for DT. She truly appreciates the value of having a DT in her workplace. She was very excited to support Palak in becoming a registered DT. When we encounter wonderful managers like Julia where our roles are respected, appreciated and valued, we feel prouder to be a Registered Diversional Therapist . Well done, Ranfurly Village Hospital !!

Auckland City Council sets up their Pop up Library for our residents at Ranfurly Village Hospital Ltd.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 7 Mar 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 38
Vacancy Yes
We provide hospital care to men and women. While we give preference to veterans, non veterans are very welcome. Our facility was built in 2013, all bedrooms have an en suite, flat screen TV and beautiful views.
Impending vacancy Yes
Premium Room Charges Yes from $50.00/day up to $70.00/day as at 17 Aug 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 18 Aug 2022
"I love that I can hold my head up and boast about where my father lives, when so many of my generation really struggle with where their parents are."

"Ranfurly Village provides a caring environment for my Mother. The staff are wonderful and the beautiful facilities are designed with the older person in mind. I can’t think of a better home."

“I work in palliative care and I recently accompanied my dear friends granddaughter to visit him at Ranfurly Hospital. We were greeted warmly and given the appropriate details of his care plan in a very professional manner. It was obvious to us that John was being exceptionally well cared for and kept very comfortable.”

“I visit Ranfurly Hospital regularly to spend time with my husband. I have never once worried about his care, the staff are exceptional and go to great measures to make sure that he is well looked after.”

“It is great to know that there is the option of clinical care on site at Ranfurly. My husband recently had to move to the hospital and was in palliative care, the staff were wonderful and it was so easy to visit him. I also needed to spend some time in respite care at the Hospital and experienced the exceptional care first hand. It gives me peace of mind to know that when I do need help I don't have to move away from Ranfurly Village and that I can relocate to the hospital and enjoy the beautiful surroundings there.”

I recommend the facilities and staff at Ranfurly Hospital at every opportunity. He loved the food and I know he appreciated the care and attention from the nurses and the care assistants.
Updated: 24 Sep 2020
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes Our hospital always has Registered Nurses on duty. In addition to this we have a full time Care Manager who is also a Registered Nurse overseeing and managing the care services. The General Manager is also a Registered Nurse
Healthcare Assistants/Caregivers Yes
Physiotherapist 20 Yes We have a physiotherapist providing service to the residents for 20 hours per week. In addition to this, we have a physiotherapy assistant supporting our programme 20 hours per week.
Occupational Therapist Yes We have an occupational therapist providing service to our residents, available with appropriate referral.
Diversional Therapist 38 Yes We run a varied and exciting activities program of activities supported by our diversional therapist and activities co-ordinator.
Activities Co-ordinator 36 Yes We run a varied and exciting activities program of activities supported by our diversional therapist and activities co-ordinator.
Hairdresser Yes A hairdresser visits regularly. Residents will be charged for this service.
Podiatrist Yes Regular visits are made by a podiatrist. A charge may apply if the service is not prescribed by the doctor.
Dietitian Yes Regular visits are made by our Dietician. She provides support to our award winning food service team and directly to our residents.
Accredited Visitors Yes We have regular visits from visiting schools, pet therapists, musicians and entertainers.
Kaumatua Negotiable
Chaplain/Spiritual Advisor 6 Yes Visits twice a week.
Other Personnel Yes We provide our own GP service which covers the facility 24 hours a day, seven days per week.
Updated: 7 Mar 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes External specialist nurses as required.
Stroke Rehabilitation Yes Rehabilitation services in our own physiotherapy and occupational therapy departments.
Infection Control Yes We have a designated infection control nurse.
Surgical Followup Yes
Clinical Management Yes On site Monday - Friday and on call 24/7.
Other Specialties Yes Our care staff all hold or are working towards their National Certificate.
Updated: 7 Mar 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We do not currently provide respite care or carer support
Carer Support Yes We do not currently provide respite care or carer support
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 7 Mar 2019
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes All rooms are spacious singles with individual ensuites.
Shared Rooms No No shared rooms are available.
Rooms suitable for a couple Yes Couples can have single rooms close by to each other
Ensuite Yes All rooms have beautiful ensuites.
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Residents can arrange to have their own telephone line installed in their room.
Wifi Yes Permanent Resident WIFI connection available. Initial set up cost to be charged to resident, but no on going costs.
Resident can adjust heating in own room No The facility is centrally heated.
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes End of Life/Palliative Care is available.
Outings Yes We have our own van which regularly takes residents on outings. Several per month.
Whanau Room Yes
Residents Committee No Regular resident meetings are held.
Policy for management of challenging behaviour Yes We have an excellent reputation for our ability to manage challenging behaviours.
Confused Residents Yes All our staff attend inservice training on the special needs of the elderly and confused residents.
Rural Setting No Set in own extensive gardens
Semi-Secure No All residents are free to come and go as they please. We have a security guard on site at night.
Updated: 7 Mar 2019
Special Features
Special Features
Ranfurly Hospital and Veterans Home opened in 2013 and offers quality care in tasteful new surroundings. The resident can chose to enjoy the intimacy of the small lounges or join in the communal activities happening in the main lounge.

Our residents choose their own meal options from an extensive menu designed by our own Executive Chef. The residents make their meal selections using a tablet that displays the wide range of meal options available to them.
Updated: 7 Mar 2019
Interests & Activities
Interests & Activities
We offer an individualised activity program that caters for the needs of all our residents. The program is supported by an Occupational Therapist and offers a range of choices for the residents to choose to become involved in.

We regularly have visiting entertainers and run a number of activities throughout the week. Ranfurly residents are often seen out and about in our specially fitted out Mercedes bus which was generously donated to us by the Ranfurly Trust.

The programme is delivered by our Diversional Therapist and our Activities Co-ordinator.
Updated: 7 Mar 2019
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please call reception to request a copy of the schedule of fees and services.
Staffing qualifications and details The facility is generously staffed with registered nurses, enrolled nurses and experienced caregivers. There is a continual program of inservice education which all attend.
Details about meals All meals are of exceptional quality and are prepared on site from a menu created by our own Executive Chef.
Updated: 7 Mar 2019
Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes We have staff from the Cook Islands.
English Yes
Fijian No We have staff from Fiji.
Fijian Indian Yes We have Fijian Indian staff.
Hindi Yes
Interpreter Yes We can access to interpreting service if required
Niuean Yes
Rarotongan Yes
Samoan Yes We have staff from Samoa.
Tongan Yes We have staff from Tonga.
Updated: 7 Mar 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes The Diocese of Auckland provides regular church service and interacts with residents of all religious backgrounds.
Christian Yes Other visiting chaplains and religious visitors call frequently.
Inter denominational Yes Ranfurly is interdenominational.
Roman Catholic Yes The local parish priest is available on call. There are regular visitors from local churches who pray with residents or simply offer company and friendship Rosary and Mass are held regularly.
Updated: 7 Mar 2019
Location Distance Details
Public Transport 0.10 Km We are on a bus route to the city and a cross city route to west or south
Shops 0.50 Km Three Kings Mall is within 5 minutes walk.
Mall 0.50 Km Royal Oak Mall is 5 minutes drive.
Parks 0.05 Km Three Kings Park. Cornwall Park is 5 minutes drive away.
Library 0.50 Km Mt Roskill branch of Auckland City Public library. And the mobile library bus calls fortnightly.
Updated: 7 Mar 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes Ranfurly is a member of this organisation, which aims to foster the interests of the aged care sector.
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes All our care staff either hold or are working towards their National Certificate Qualifications.
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 7 Mar 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.