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Rawhiti Estate

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Rawhiti Estate
Rest Home Care
14 Rangitoto Avenue
Auckland 1151
Postal Address
PO Box 137103
Auckland 1151
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Helen Martelli
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Visitors with limitations - please call us first
We offer all levels of care at Rawhiti Estate, from rest home to hospital level care, including a safe and secure memory loss unit.

We offer 48 rest home and hospital care level suites, and all are generously sized studio and one-bedroom suites. There is plenty of room to host visitors, just as you would at home. Many suites offer the convenience of a small kitchenette to support residents to maintain their independence, as well as access to shared kitchen and dining facilities.

Our Care Suites offer:
• Spacious well-appointed rooms and bathrooms
• Use of our heated indoor swimming pool and gym
• High-end care beds and mattresses
• High quality furniture including visitor and resident chair and bedside tables
• Ample storage with wardrobes and drawers
• Smart TV
• Tablet technology system
• Refrigerator (in most rooms)
• Heated towel rail

When you come into our care, we know your priorities go well beyond being safe. We do all we can to ensure the move into assisted care is a new and positive chapter for our residents, where they are supported to be themselves and maintain their independence.

If you are considering the move for yourself, or for someone you love, you can be reassured that our premium care suites and memory loss care facilities enable residents to enjoy life with comfort, security and dignity.

It is important to us that all residents feel they are living in a premium, home-like environment. We have designed our care suites to ensure colours, surfaces and architectural features emphasise ease of care and support dignity. Appliances which support resident safety and care, such as hoists, are designed to be discreet.

Our care philosophy is to put all residents first with dedicated caregivers they can get to know and who will provide the essential human connections that come when people just take time to listen and to engage.

We have engaged with experts and invested in technology which supports care, communication and connections for our residents.

Using one simple tablet with intuitive functions, residents can make phone calls to friends and family, including video calls. They can also speak to their caregivers wherever they are on site. The tablet can be used to call up the menu from our restaurant quality kitchen to book a meal for the next day, and it can be used to select and watch a movie, to play games, or enjoy online hobbies.

Our guiding principles are clear; Rawhiti Estate is one of kind place for one of a kind retirees.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 21 Jun 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 20
Vacancy Yes
Open now
Impending vacancy Yes - Open now
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Jan 2022
Type Hours Per Week Status Details
Registered Nurse Yes We will have registered nurses on site 24 hours per day 7 days per week. Our registered nurses will work alongside the care support staff to see that Rawhiti residents receive the very best of support and care.
Healthcare Assistants/Caregivers Yes Our care support staff will be well supported to ensure that they will have time to spend with residents and to deliver care and support that exceeds the resident and family expectations.
Physiotherapist Yes We will have frequent visits by a physiotherapist, to support residents well being and provide individualised exercise and physical therapy programmes.
Occupational Therapist Yes We have access to an occupational therapist. Our occupational therapist will provide expert guidance and offer a range of interventions to assist our residents to develop, recover, or maintain meaningful activities and promote independence.
Activities Co-ordinator Yes We will have staff working each of the four neighbourhoods who will be responsible for supporting and encouraging the residents to be engaged everyday in meaningful activities.
Hairdresser Yes We have a beautifully appointed hair salon, where our hairdresser will provide all the hairdressing services you associate with a high-end salon.
Podiatrist Yes We will have a visiting podiatrist who will ensure that our residents feet are well looked after.
Dietitian Yes Our extensive menus have been reviewed by a dietitian who is also available to us for consultation about any residents with special nutritional requirements.
Kaumatua Yes We will have access to Kaumatua, who can provide support to our residents and support staff to maintain appropriate culture practices.
Chaplain/Spiritual Advisor Yes We will support the residents to maintain their unique spiritual connections and will arrange access for them to an appropriate member of their church or spiritual advisor.
Updated: 13 Jul 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Our Registered Nurses will be trained and competent in the use and management of oxygen therapy.
Gastronomy/Nasogastric Management Yes Our Registered Nurses we will be trained and competent in the care required for residents with a gastronomy tube.
End of Life/Palliative Care Yes Our staff will be trained and competent in the provision of compassionate dignified end of life care.
Wound Care Yes Our registered nurses will be trained and competent in wound care management.
Diabetic Care Yes Our registered nurses and care staff will a be trained in the management of residents with diabetes, and how to detect and respond to diabetic emergencies.
Continence Advice Yes Our staff will be trained in the principles of supporting residents to remain continent, and our clinical manager will act as a continence advisor.
Stomal Therapy Yes This will be arranged if required.
Stroke Rehabilitation Yes Our multidisciplinary care team will provide an individualised restorative programme of support and care for any resident who is affected by a stroke.
Tracheotomy Care Yes This can be arranged if required.
Infection Control Yes All our staff will be trained in the principles of infection control. One of our Registered Nurse team will have additional training and provide infection prevention and control advice to all staff.
Clinical Management Yes We will have a full time Clinical Manager who will have had previous experience in this role.
Updated: 13 Jul 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite No Unfortunately we do not offer respite care or other short stay options.
Updated: 16 Jul 2018
Feature Status Details
May Bring Own Furniture Yes The care suites come with specialist aged care furniture. The General Manager will only be too happy to talk with you about your request to bring in pieces of your own furniture.
Single Rooms Yes All our care suites are for individual resident use. Each care suite has it's own tiled ensuite.
Shared Rooms No We have no shared rooms.
Ensuite Yes All our care suites have their own tiled ensuite.
Alcohol Permitted Yes The residents will each have their own fridge in their care suite and alcohol will be permitted.
Pets In Residence Yes We intend to have village pets.
Negotiate To Bring Own Pet Yes You can talk with the General Manager if you have a pet that you would like to bring in with you.
Phone Access In Own Room Yes Each care suite has a phone access point.
Wifi Yes There is Wifi throughout Rawhitit Estate for the residents' use, and guest access is also available.
Resident can adjust heating in own room Yes There is reticulated heating throughout the buildings and each care suite has a heating and temperature control unit.
Lounges/seating areas Yes We have a large central atrium which is the hub of the Village, and each neighbourhood has a lounge area.
Provide End of Life/Palliative Care Yes Our staff will be skilled in the management of end of life care.
Outings Yes We have a site vehicle, that will accommodate wheel chairs and will be used regularly to take residents on outings.
Whanau Room Yes We have many beautiful spaces that family/whanau can use in addition to our dedicated family room.
Maori Kaupapa Yes We will have access to Kaumatua, who will guide us in the provision of Tikanga and safe cultural practices.
Policy for management of challenging behaviour Yes We will have a written policy on the management of behaviour, and all staff will be trained in understanding the language of behaviour.
Confused Residents Yes We have a Memory Loss unit which will cater for residents with short term memory loss and our staff will be trained to support all residents with confusion.
Smokers Room No We are a smoke free facility.
Smoking Permitted No Smoking is not permitted anywhere at Rawhiti Estate.
Semi-Secure Yes
Updated: 14 Jun 2019
Special Features
Special Features
There are a number of unique qualities that Rawhiti Estate will showcase in order to fulfill our desire to provide a continuum of care, and they are as follows:

Thanks to the Be: Art Trust we will be unveiling brand new artistic works from local New Zealand talents Paul Dibble and Karl Maughan to be displayed at Rawhiti Estate.

This artistic aesthetic flows through to the atrium, which is lined with pillars inspired by New Zealand's iconic Nikau palm trees. Beneath the canopy of the pillars, in the heart of the atrium will be a garden feature wall that will brighten and breathe new life into the fantastic space.

Rawhiti Estate will also be the first retirement village in Auckland to use the Vocera communication system. The hands-free, wearable badge-like device will allow our team to communicate with one another far more efficiently and sharpen their focus on what matters most, our residents.

Connected to the Vocera badge will be the Care Cohort powered tablet system, which each resident will have within their suites. With this powerful tool at their fingertips, our residents will be capable of communicating in real-time to our staff, allowing them to immediately provide our nursing staff with critical information, contact family and friends, order food from our village chef and so much more.

Our care suites are generous in size, beautifully appointed and "feel just like home". Most of our care suites come with a kitchenette and a fridge. The furniture supplied has been chosen with the older adult in mind and to promote our residents to be independent. The ensuites are all tiled with under floor heating.
Updated: 29 Oct 2018
Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Board games, Bridge, Cards, Canine friends, Care and Craft, Cooking, Craft, Entertainment, Exercises, Games, Garden, Gardening, Indoor Games, Internet, Jigsaw, Library, Music, Movies, Pool, Reading, Spa, Swimming
Updated: 13 Jul 2018
Additional Information
Additional Information
Topic Details
Details about meals We have employed an executive chef to ensure that our food service is of the highest quality. Residents will be given the option to order their meals from a pictorial menu and all meals will be prepared from the freshest in season ingredients.
Updated: 13 Jul 2018
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Updated: 12 Jul 2018
Location Distance Details
Public Transport 0.25 Km Four-minute walk from the closest bus stop. 28-minute (2.3 KM) walk or six-minute drive to the Remuera train station.
Shops 0.75 Km Nine-minute walk to Remuera road and a further nine minutes to the local New World.
Mall 1.10 Km 16-minute walk to the main shopping area of Remuera.
Parks 0.85 Km Little Rangitoto Reserve is an 11-minute walk from the village.
Library 0.95 Km The quiet and peaceful Remuera Library is a 14-minute walk.
Updated: 16 Jul 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 16 Jul 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.