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Radius Hawthorne

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At a glance
Name
Radius Hawthorne
Category
Respite & Carer Support/Short Stay
Address
10 Saint Winifreds Place
Bryndwr
Christchurch 8052
DHB
Canterbury
Phone
(03) 351 9346
Fax
(03) 351 7018
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
03 3519346
Owner
Radius Care Ltd
Other services
Photos
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Add your own review for this service

Overall good, but.....

My Brother was here for two years, and overall it has a very caring, wonderful, and helpful team of people. I can not thank (Names deleted ), for treating and caring for (my brother), like he was part of their family. They made his time here very enjoyable and made us feel like this was also our home. It is a shame that a few negative people can spoil this image. During the final stages of my brothers life while most were supportive there were a few that made it unpleasant for us to be there. In particular
( name deleted),was at times rude in her interactions, unsympathetic and lacked empathy. I was told by her that I needed to have all of his belonging out of his room within 24hrs, a feat that was impossible for me to achieve as I do not live in the same city let alone the same island. But thanks again go to (names deleted) for helping and finding a suitable solution.


Provider response:

Thank you for your feedback- we appreciate your positive comments. We are sorry that some aspects of your experience were not satisfactory and would be happy to discuss this further with you.


Moderator response:

Personal identifiers have been removed from this comment.


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