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Lady Allum

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At a glance
Lady Allum
Care Apartments
20 Napoleon Ave
Postal Address
20 Napoleon Avenue
Auckland 0620
(09) 488 2900
(09) 488 2890
View Email Address
Visit Website
Jodi Lake
Oceania Healthcare
Village Sales
Trudi Andersen - 021 564 730
Care Admissions Coordinator
Elisha Jayme - 09 488 2908
Jodi Lake - 021 534 816
Other services
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Restrictions - critical visitors only
Known for its popular shops, cafés and beaches, Milford also has a great reputation for care - delivered in the heart of the Shore at Lady Allum. A treasure of the local community, Lady Allum is a place where residents and their families can feel at home, and rely on staff for a kind and thoughtful approach. Whether you enjoy socialising or quiet time, how you spend your day is up to you. Find a friend and join in the day’s events in the main lounges or relax in one of our many cosy nooks.

We don’t have visiting hours at Lady Allum because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and catch up. We’re minutes from the motorway so it’s a breeze for visitors to pop in, or get you out and about to local shops and cafes.

Hop in the village van for a jaunt, you’ll never know where it will take you next. Hot chips on the on the beach, or off to the Winter Gardens at the Domain, there’s an exciting destination each week. If you fancy a trip without going far, try our award winning virtual reality experience where you can be transported around the world in the comfort of your favourite chair. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music. Furry friends, Spring Flings, visits from Plunket babies and theme days, there’s something for everyone no matter what you’re interested in.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to be up for second helpings!

Great care is what we do and we’ve got the accolades to prove it. Oceania’s won the supreme award from the New Zealand Aged Care Association 3 years in a row, so you can be sure you’re in good hands. When it comes to your care, you know what you like and don’t like - and we want to know too. Because everyone is different all our residents get a personalised care plan. From meals to medications, everything that’s important to you is covered. We’ve also got a choice from standard rooms to Care Suites, which means no matter your needs or budget there are plenty of options.

Milford Centre and Shore City are just a short drive away, so you’re spoilt for choice with a range of cafes and shops to enjoy. Many of Auckland’s most popular beaches are within the neighbourhood, perfect for a stroll along the beach or an ice cream. If you’re looking for something even closer, the local garden centre is within walking distance and is a favourite with the residents.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 20 May 2020
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care15
Vacancy No
Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 1 Oct 2020
Composition of Village
Composition of Village
Type Details
Care Suites (1 Bedroom)
Low Price$0.00
High Price$0.00
Nursing Care DetailsFull rest home or hospital level care
Updated: 20 May 2020
Agent's Details
Agent's Details
Phone 094882908
Updated: 20 May 2020
Statutory Supervisor's Details
Statutory Supervisor's Details
Name Trustees Executors
Updated: 20 May 2020
Subsidy Details
Subsidy Details
If eligible, residents can apply for subsidy
Updated: 20 May 2020
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Nurse Practitioner Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Updated: 20 May 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Infection Control Yes
Clinical Management Yes
Updated: 20 May 2020
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes
Outings Yes
Whanau Room Yes
Updated: 20 May 2020
Facility Features
Facility Features
Social/Recreational Programme Yes
Community Complex Yes
24 Hour Security Yes
Emergency Call System Yes
Library Yes
Chapel Yes
Lounges Yes
Gardens Yes
Updated: 20 May 2020
Interests & Activities
Interests & Activities
Activity programme, , Big print books, BBQ, , Bingo, Board games, Chapel, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Electric beds, Entertainers, Entertainment, Exercises, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Outings, Pianist, , Quizzes, Reading, Roses, Vegetarian, Videos
Updated: 20 May 2020
Languages Spoken
Languages Spoken
Cantonese Yes
Chinese Yes
English Yes
Filipino Yes
Finnish Yes
Tongan Yes
Updated: 20 May 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Seventh Day Adventist Yes
Updated: 20 May 2020
Public Transport 1.00 km
Shops 0.30 km
Mall 1.00 km
Parks 2.00 km
Library 3.00 km
Updated: 20 May 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes
Retirement Village Accreditation (Expiry date) Yes
Approved provider of Professional Development and Recognition Programme
Updated: 20 May 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

NOTE: The Retirement Villages Act 2003 (The Act) is designed to provide improved protection for people who ‘buy’ into a retirement village. If you intend to ‘purchase’ you must get independent legal advice before signing your occupation right agreement as required under The Act. Some Retirement Village type facilities are not required to register under The Act so different legal requirements apply. Please make sure you investigate fully.


In some villages there may be some Retirement Village units that have multiple uses e.g. a Serviced Apartment may also be used as a Residential Care Suite. The same unit may therefore show in several places on Eldernet. The DHB Shared Services website provides additional information about this service.