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Remuera Rise

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Remuera Rise
Remuera Rise
30 James Cook Crescent
Auckland 1050
Postal Address
Same as above
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Lancia Hicks (Village Manager) - 0800 333 688
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors with limitations - please call us first

They say that “good things come in small packages” and this is true at Remuera Rise aged residential Care Home. With only 12 beds we are boutique.

You, or your loved ones, will receive 24/7 hospital level care that’s personalised to your individual needs. You can start your day, eat, bathe, and retire when you want. You don’t need to fit into our routines - we fit into yours!

We can do this because we have one of the highest staff-to-resident ratios in New Zealand. A Registered Nurse is on duty 24 hours a day and all staff are personally committed to delivering professional, emotional and social support to every resident.

You can also click on the downloads tab to view a brochure and share with your loved ones.

But the best thing to do is just call Joan on 021567582 to come and have a look around.

What everyone loves is the size of the room, the modern fittings and having access to an ensuite. Each room is tastefully decorated and we encourage you to bring your own furnishing and favourite bits and bobs to create that ‘home away from home’ personal touch.

A sunny, modern lounge provides a central hub for socialising with other residents with activities like daily newspaper reading, exercise classes, films, games, arts and crafts and even Happy Hour. The nearby Domain Wintergardens, cafes, shops and art galleries provide plenty of scope for interesting outings with family and friends.


One of the highlights of our Care Home are mealtimes. We have one of the finest chefs working for us so the menu is constantly changing and we use the freshest of ingredients.

Whether enjoyed privately or with new friends, meals are an event with each nutritious dish prepared lovingly and to taste. Enjoy favourites such as bacon-wrapped chicken breasts served with a creamy garlic sauce, roasted potatoes and fresh beans, followed by cinnamon apple pie served with a vanilla bean ice-cream.

And of course you can always go out and sample the local cuisine that Newmarket has to offer!


One of the nice things about Remuera Rise Care Home is that you don’t have to own an apartment to stay at the Care Home. You can come here for short or long term stay. And family or friends can visit at any time using your secure, personalised PIN access.

The community here is just wonderful. If you go to remuerarise.co.nz you can hear what residents have to say about the location, staff and facilities.

We know that moving to residential care can be stressful for both the person coming to us and their families. It’s our job to support everyone during this time so that the transition is as smooth as possible. We believe Remuera Rise is setting a new standard in aged residential, respite and hospital-level care and we’d love to see you.


Whether you’re planning a break away and need respite care for your parent or partner or you are looking for more permanent care, we can arrange accommodation within 24 hours if required depending on our bed availability. Government subsidies may be available if criteria is met - and Joan can talk you through this.

If you are interested in our apartment living, visit remuerarise.co.nz. While you are there, join our mailing list to receive news about the community or get notified when apartments come onto the market before general release.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 8 Jun 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 11
Vacancy Yes
En-suite. Suitable for subsidized and privately funded residents. Swing rooms, with full or shared en-suite. Beautifully refurbished with, TV, individually controlled AC, natural lighting.
Impending vacancy No - Available now
Premium Room Charges Yes from $43.20/day up to $81.00/day as at 06 Jul 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 16 Aug 2022

Selwyn lives in an apartment at Remuera Rise and his wife, Judy, is in the Care Facility. He describes the facility as being "Like a little boutique hotel with hospital level care" and he just loves taking his wife out on walks around the grounds. Listen to what he has to say and also hear from other residents about the nursing care in our videos at remuerarise.co.nz.
Updated: 2 Sep 2015
Type Hours Per Week Status Details
Registered Nurse Yes We have a Registered Nurse available 24hrs a day, 7 days per week. These Registered Nurses have chosen to work in the residential care setting. They have a professional, caring approach to resident care and liaise with families regularly.
Healthcare Assistants/Caregivers Yes We have a fantastic team of health care assistants who have chosen to work at Remuera Rise. They work with our residents to make sure that the care they deliver is of a high standard.
Physiotherapist Yes
Diversional Therapist Yes Our Activities Coordinator (Ellaine) is passionate about her very important role here at Remuera Rise. She designs and delivers the activities programme. Everyone is encouraged to join in the activities and all levels of abilities are catered for.
Activities Co-ordinator Yes Ellaine is able to cater her activities to meet the needs of our residents. A monthly activities calendar is displayed in each resident's room. We welcome relatives and visitors to join in too!
Hairdresser Yes By appointment
Podiatrist Yes Visits on a 6 weekly basis.
Dietitian Yes We can refer you to a dietitian as required.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable
Updated: 16 Oct 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes We work closely with hospice to provide palliative care.
End of Life/Palliative Care Yes We can support residents during their end stages of life. Families are also supported during this time.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy No Available by referral
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes Our Clinical Manager is passionate about caring for older people. Her door is always open for families who wish to discuss the care of thier loved one.
Updated: 2 Jun 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We need minimal notice for admissions if we have a bed that is available. Please call us to discuss your requirements.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 2 Jun 2015
Feature Status Details
May Bring Own Furniture Yes Negotiable
Single Rooms Yes Our spacious single rooms are between 17.8m2 and 25m2
Ensuite Yes Most rooms have a full an en-suite
Alcohol Permitted Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Outings Yes
Maori Kaupapa Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Semi-Secure Yes
Updated: 8 Apr 2020
Special Features
Special Features
Remuera Rise has overhead hoists in all rooms.

Televisions in all rooms with Freeview channels. Sky TV can be arranged. Sky TV available in main lounge.

Recliner chairs provided in each room

Electronic beds in all rooms (these can be lowered to the floor to prevent falls). Beds have pressure relieving matresses.

Our spacious rooms are between 17.8m2 and 25m2

Security is our priority. Therefore families are provided with a unique pin code to access our building.
Updated: 18 Jun 2015
Interests & Activities
Interests & Activities
At Remuera Rise we know how to have fun! As we are a smaller facility the preferences of each resident is catered for. If there is something that you would like to do, please let us know! We provide an evidence based exercise programme and all residents, staff and visitors are invited to participate! There is always plenty of laughter at this session!

Some other activities include: BBQ, Big print books, Breakfast in bed, Board games, Bowls, Bingo, pet therapy, Electric beds, Entertainers, evidence based exercise programme, cooking, happy hour, hand pampers, special events, van outings, art and craft, movies and icecream.
Activities programmes can be tailored to meet the needs of each resident.
Updated: 3 Jun 2015
Additional Information
Additional Information
Topic Details
Staffing qualifications and details We have our own chef who cooks delicious and nutritious meals. There is a menu which is on a 12 week cycle. Allergies and dietary requirements catered for.
Details about meals Meals are per Menu Choice of time of Main meal at Midday or 5.30pm
Updated: 2 Jun 2015
Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes
English Yes
Filipino Yes
Interpreter Yes As required
Samoan Yes
Tagalog Yes
Tongan Yes
Updated: 3 Dec 2013
Location Distance Details
Public Transport Close to Newmarket Train station
Shops Close to the Broadway Shops
Mall Very close to the Westfield 277 mall
Library Close to Remuera Library
Updated: 3 Dec 2013
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 3 Dec 2013

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.