Ambridge Rose Cottage
At a glance
- Vacancy
- No
- Name
- Ambridge Rose Cottage
- Category
- Dementia
- Address
- 7 Voltaire Court
Botany Downs
Auckland 2010 - Postal Address
- PO Box 58247
Botany
Auckland 2163 - Region
- Counties Manukau
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jackie Wood-Ciobanu - 09 576 2590 (select Option 3)
- Owner
- Allan & Linda Sargeant - 09 555 6401
Other services
Photos
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Map
Reviews
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WELCOME TO THE COTTAGE BY AMBRIDGE ROSE - SECURE DEMENTIA CARE HOME!
The Cottage is a boutique dementia care home in Botany Downs – the heart of Auckland’s Eastern suburbs. It is a charming, homely residence which caters for 24 residents, providing an intimate and cosy environment. The Cottage is surrounded by a lush garden, offering a peaceful and serene setting.
Our caring and dedicated staff provide 24-hour support, personalised attention and quality care. We offer a range of services including long-term care, respite care, and palliative care.
HIGHEST QUALITY OF DEMENTIA CARE
At The Cottage, we recognise that every resident is unique, and we strive to create a warm and welcoming home that meets their individual needs.
Our small size allows us to create a family-like atmosphere, where residents can form close relationships with staff and each other.
We are passionate about providing the highest quality of care and ensuring that each resident feels valued, respected and happy.
FACILITIES AT THE COTTAGE
- Private, cosy rooms that promote comfort and wellbeing.
- Daily dementia respite care and family dementia support group available.
- Regular doctor visits ensuring residents receive the care and attention they require.
- Our caring and experienced staff specialise in providing exceptional dementia care.
We invite you to explore The Cottage by Ambridge Rose.
***
ABOUT AMBRIDGE ROSE
At Ambridge Rose, our core purpose is to provide exceptional elderly care that enhances the quality of life for every resident. Caring for older people is a privilege, and we take our responsibility seriously.
TAILORED OPTIONS FOR INDIVIDUAL CARE
We offer a range of tailored care options to meet the unique needs of every resident. With a full continuum of healthcare services available, our rest homes, specialist dementia care and private hospital ensure your loved ones receive comprehensive medical care as needed. We also provide short-term respite and palliative care to support the families of our residents.
FAMILY COMES FIRST
We understand that family support is essential to the well-being of our residents, which is why we welcome family involvement and encourage families to be part of the care team. We also offer an AgedConnect programme to provide regular updates about your loved one, so you can stay connected, even if you're unable to visit in person.
WARM & WELCOMING
Our dedicated, experienced team is committed to providing personalised care and attention, while also creating a warm and welcoming community that promotes socialisation and engagement. We are empathetic and family-focused approach, ensuring every resident feels valued and supported, with healthcare staff and registered nurses available 24/7 to provide compassionate and professional assistance.
ALWAYS AVAILABLE
Our team is always available to assist with daily needs and to maintain a comfortable living space. We believe we can empower every person to live a happier and healthier life. At Ambridge Rose, we’re committed to providing exceptional aged care services at our Auckland rest homes that prioritise the wellbeing, comfort, and dignity of our residents.
With a consulting dietician, hairdresser, podiatrist, physiotherapists, and spiritual support services available, we offer a holistic approach to aged care that meet the unique needs and preferences of every individual.
PERSONALISED ACTIVITIES & MEALS
Our resident's comfort and personal lifestyle choices come first, offering the flexibility for your days to be as active or relaxed as you wish. Our assisted living rest homes feature various activities and events tailored to your preferences, and our chefs work alongside a nutrition consultant to create menus that meet all dietary requirements.
OUR FAMILY LOOKING AFTER YOURS
As a family-owned business, headed by Allan and Linda Sargeant, we are dedicated to enhancing the lives of our residents. We have been providing quality care since 2002 across our rest homes and private hospital, and our healthcare staff has evolved to meet the changing needs of our residents.
We know the importance of having a skilled and compassionate team to provide the best care for older people. We understand that caring for others requires a special kind of person - that’s why our staff are not only highly skilled and experienced but also patient, kind, and fun.
Our experienced clinical team, with extensive knowledge and qualifications in aged-care, sets the standard for the entire care-giving family. We are dedicated to providing personalised care and creating a warm and welcoming environment where everyone feels at home.
The Cottage is a boutique dementia care home in Botany Downs – the heart of Auckland’s Eastern suburbs. It is a charming, homely residence which caters for 24 residents, providing an intimate and cosy environment. The Cottage is surrounded by a lush garden, offering a peaceful and serene setting.
Our caring and dedicated staff provide 24-hour support, personalised attention and quality care. We offer a range of services including long-term care, respite care, and palliative care.
HIGHEST QUALITY OF DEMENTIA CARE
At The Cottage, we recognise that every resident is unique, and we strive to create a warm and welcoming home that meets their individual needs.
Our small size allows us to create a family-like atmosphere, where residents can form close relationships with staff and each other.
We are passionate about providing the highest quality of care and ensuring that each resident feels valued, respected and happy.
FACILITIES AT THE COTTAGE
- Private, cosy rooms that promote comfort and wellbeing.
- Daily dementia respite care and family dementia support group available.
- Regular doctor visits ensuring residents receive the care and attention they require.
- Our caring and experienced staff specialise in providing exceptional dementia care.
We invite you to explore The Cottage by Ambridge Rose.
***
ABOUT AMBRIDGE ROSE
At Ambridge Rose, our core purpose is to provide exceptional elderly care that enhances the quality of life for every resident. Caring for older people is a privilege, and we take our responsibility seriously.
TAILORED OPTIONS FOR INDIVIDUAL CARE
We offer a range of tailored care options to meet the unique needs of every resident. With a full continuum of healthcare services available, our rest homes, specialist dementia care and private hospital ensure your loved ones receive comprehensive medical care as needed. We also provide short-term respite and palliative care to support the families of our residents.
FAMILY COMES FIRST
We understand that family support is essential to the well-being of our residents, which is why we welcome family involvement and encourage families to be part of the care team. We also offer an AgedConnect programme to provide regular updates about your loved one, so you can stay connected, even if you're unable to visit in person.
WARM & WELCOMING
Our dedicated, experienced team is committed to providing personalised care and attention, while also creating a warm and welcoming community that promotes socialisation and engagement. We are empathetic and family-focused approach, ensuring every resident feels valued and supported, with healthcare staff and registered nurses available 24/7 to provide compassionate and professional assistance.
ALWAYS AVAILABLE
Our team is always available to assist with daily needs and to maintain a comfortable living space. We believe we can empower every person to live a happier and healthier life. At Ambridge Rose, we’re committed to providing exceptional aged care services at our Auckland rest homes that prioritise the wellbeing, comfort, and dignity of our residents.
With a consulting dietician, hairdresser, podiatrist, physiotherapists, and spiritual support services available, we offer a holistic approach to aged care that meet the unique needs and preferences of every individual.
PERSONALISED ACTIVITIES & MEALS
Our resident's comfort and personal lifestyle choices come first, offering the flexibility for your days to be as active or relaxed as you wish. Our assisted living rest homes feature various activities and events tailored to your preferences, and our chefs work alongside a nutrition consultant to create menus that meet all dietary requirements.
OUR FAMILY LOOKING AFTER YOURS
As a family-owned business, headed by Allan and Linda Sargeant, we are dedicated to enhancing the lives of our residents. We have been providing quality care since 2002 across our rest homes and private hospital, and our healthcare staff has evolved to meet the changing needs of our residents.
We know the importance of having a skilled and compassionate team to provide the best care for older people. We understand that caring for others requires a special kind of person - that’s why our staff are not only highly skilled and experienced but also patient, kind, and fun.
Our experienced clinical team, with extensive knowledge and qualifications in aged-care, sets the standard for the entire care-giving family. We are dedicated to providing personalised care and creating a warm and welcoming environment where everyone feels at home.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 14 Aug 2023 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 24 |
| Vacancy | No |
| Please feel free to contact us at any time if you would like to come and view and to talk with us. | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 18 Apr 2024 | |
Testimonials
| “We’ve had excellent dealings with the nursing staff and nurse assistants. I’ve heard them speaking so nicely to my mother, when they didn’t know I was there. They do their job with good humour and a smile, which is much appreciated by our family.” “Ambridge Rose’s point of difference when it comes to Caring for our Aging Community is unconditional, your inclusiveness of thinking is diverse, you see the need your advocation extends to the natural supports and you have not only recognised but you have mobilised support to our loved ones families, everyone’s wellbeing is considered literally through the genuine care & service throughout Ambridge Rose.” “Always find the staff friendly and helpful. Feel that the quality of care provided is great so I know Mum is safe and being cared for.” “Ambridge Rose staff offer a caring, kind, professional, thorough, communicative service. I can’t speak highly enough of the level of professionalism and care that the staff have shown consistently over a 4-year period of engagement with our family. We are grateful for their expertise.” “Ambridge Rose has lovely helpful staff. We really appreciate what everyone does to make it pleasant for the residents. Communication is open and we feel comfortable talking about any concerns. The atmosphere is welcoming, and nothing is a problem.” |
| Updated: 14 Aug 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Negotiable | ||
| Diversional Therapist | Yes | We have a 24hr diversional plan for all residents and have an on-site therapist. | |
| Activities Co-ordinator | Yes | (see Diversional Therapist) | |
| Hairdresser | Yes | The hairdresser comes weekly and as required for special occasions. It is important that clients age with dignity. Personal appearance is also part of our clients sexual expression. | |
| Podiatrist | Yes | Six weekly | |
| Dietitian | Yes | Consulted on change of menu. The dietitian also is consulted as an when required for residents specific needs. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Yes | ||
| Updated: 14 Aug 2023 | |||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer short stay accommodation on a casual or regular basis. This service has high usage so must be booked in advance |
| Carer Support | Yes | We offer short stay accommodation on a casual or regular basis, providing relief for people who care for their elderly relatives at home. This service has high usage so must be booked in advance |
| Other Short Stay Programme | Yes | Day Care Programme available. |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 14 Aug 2023 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We will accommodate whatever our client requires. Our own furniture will be put into storage if you prefer to use your own. |
| Single Rooms | Yes | |
| Shared Rooms | Yes | Shared rooms are suitable for couples or those who have more severe dementia (they usually sleep better with company). Again this service is under demand so please advise us of your need as soon as possible. |
| Rooms suitable for a couple | Yes | |
| Ensuite | No | Each room has a vanity unit. |
| Alcohol Permitted | No | Alcohol can not be kept in the client's own room. We have a daily happy hour and fruit juice is also served. |
| Phone Access In Own Room | No | If family or resident wish to have a phone line connected they may do so at their own expense. Two phones are available for residents use. |
| Wifi | Yes | |
| Resident can adjust heating in own room | No | All rooms have ceiling mounted heating panels which are wifi thermostatically controlled. |
| Lounges/seating areas | Yes | There are two lounges. The main lounge is near the kitchen and it is here that activities occur. The quiet lounge is at the other end of The Cottage and is more of a quiet room. There are three outside areas. |
| Gay / LGBT IQ Friendly | Yes | |
| Day Programme for day stay clients | Yes | We can provide daycare or part-day care if needed. |
| Outings | Yes | There is a van outing every week. |
| Whānau Room | Yes | If family wish to have a private area, we arrange a room according to specific requirements. |
| Family Committee | No | However we ring the family whenever there is any change for the client. Families are kept very updated and may meet with the manager or doctor as required. We do have Family and Residents Meetings. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | We put an observation chart into place for these residents and diversional and de-escalation strategies implemented to manage this. Other services are bought in as required. Strong liason with family and all relevant health professionals. |
| Confused Residents | Yes | |
| Semi-Secure | Yes | We are FULLY secure. |
| Updated: 14 Aug 2023 | ||
Interests & Activities
|
The following gives an overview of our services: Advocate, Age Concern (as required), Alzheimer's Society, Aromatherapy, Art, Arthritis society (as required), Big print books, Bingo, Blind Foundation(as required), Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children (schools sometimes visit usually around event times), Craft, Dancing, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Indoor Games, Internet, Jigsaw, Library, Mah Jong, Massage (Reiki), Men (we have a good mix of men and women), Music, Newspaper reading, Organ, Outings, Parkinson's Society, Parties, Pianist, Quizzes, Reading, Roses, RSA, Shopping, Sing-a-longs, Singing, Videos |
| Updated: 14 Aug 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please see the manager for full details. | |
| Staffing qualifications and details | We pride ourselves in our staff. They are motivated and interested in 'upskilling' and we ensure that each staff member undertakes all available training programmes. Staff are respectful and friendly. They are also very generous with their time which they often give freely to the service. We NEVER take this for-granted. A focus of care is to maintain the resident's dignity at all times. | |
| Details about meals | We have home cooked meals by an excellent cook which is overseen by our Executive Chef. The dietitians recommendations are always implemented immediately. We monitor waste from the table after clients have been offered 'seconds'. Clients can therefore always have as much as they like. They will also have access to food at any other time. | |
| Updated: 14 Aug 2023 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| Chinese | Yes | |
| Chinese dialect | Yes | |
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Gujarati | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Niuean | Yes | |
| Punjabi | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Vietnamese | Yes | |
| Updated: 14 Aug 2023 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | |
| Non denominational | Yes | Clergy or spiritual advisors will be contacted as required. |
| Roman Catholic | No | The priest visits weekly to take communion. |
| Updated: 14 Aug 2023 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.30 Km | Lexington Street |
| Shops | 0.50 Km | Dairy, bakery, wine outlet and hairdresser opposite Lansdown Hospital |
| Mall | 1.00 Km | We are located conveniently between Highland Park shopping centre, Botany Downs and Howick. |
| Parks | 0.20 Km | Open park suitable for wheelchairs at the end of the street and childrens' park about 1 km distance. |
| Library | 1.00 Km | Highland Park and Pakuranga |
| Updated: 14 Aug 2023 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Other details | Yes | Eldernet |
|
||
| Updated: 14 Aug 2023 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.