Amberwood - Hospital Wing
At a glance
- Vacancy
- Yes
- Name
- Amberwood
- Category
- Hospital
- Address
- 499 Don Buck Road
Massey
Auckland 0614 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Mark Young - 021591706
- Owner
- Amberwood Care Limited - 098322728
Other services
Photos
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Map
Amberwood is a warm and welcoming community with friendly, approachable staff who will go out of their way to make you comfortable. Amberwood has a choice of standard and premium rooms, so no matter your needs or budget, there are plenty of options.
Amberwood offers the following levels of care:
• Rest Home
• Hospital
• Palliative
• Respite
We don’t set visiting hours at Amberwood because we know it’s important you stay connected to your community. It’s easy for visitors to stop by with the Northwestern Motorway just around the corner, and with Westgate and NorthWest Shopping Centres on our doorstep, there are plenty of places to catch up for a coffee and a bite to eat.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents receive a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Amberwood offers the following levels of care:
• Rest Home
• Hospital
• Palliative
• Respite
We don’t set visiting hours at Amberwood because we know it’s important you stay connected to your community. It’s easy for visitors to stop by with the Northwestern Motorway just around the corner, and with Westgate and NorthWest Shopping Centres on our doorstep, there are plenty of places to catch up for a coffee and a bite to eat.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents receive a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 19 Sep 2023 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 39 |
| Vacancy | Yes |
| We currently have lovely 'standard' rooms available with no premium charges for the room. | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $5.00/day up to $20.00/day as at 30 Apr 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 1 Jul 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Physiotherapist | Yes | Visits 1x per week | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | Visits 1 - 2 x per week. | |
| Podiatrist | Yes | Visits approx 6 weeks. | |
| Dietitian | Yes | Meals are planned by a dietician. | |
| Accredited Visitors | Yes | Volunteer activities. | |
| Chaplain/Spiritual Advisor | Yes | Catholic Minister, Anglican Minister or as required. | |
|
Updated: 30 May 2023 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | As required. |
| End of Life/Palliative Care | Yes | We have a good relationship with the hospice. |
| Wound Care | Yes | As required by our Registered Nurses. |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Infection Control | Yes | |
| Psychiatric Care | Yes | |
| Clinical Management | Yes | |
|
Updated: 30 May 2023 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 19 Sep 2023 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Ensuite | Yes | Most have toilets and some have shower facilities |
| Alcohol Permitted | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | Own van. |
| Whānau Room | Yes | We also have a lovely cafe at the facility. |
| Residents Committee | Yes | Regular resident and family meetings |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | |
| Semi-Secure | Yes | |
|
Updated: 19 Sep 2023 |
||
Special Features
| We also accept under 65 clients ( YPD contract) |
|
Updated: 30 May 2023 |
Interests & Activities
| Activity programme, Craft, Entertainment, Exercises, Happy Hour, Indoor Games, Library, Minibus, Movies, Newspaper reading, Outings, Shopping, Singing |
|
Updated: 30 May 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please ask management for details. | |
| Staffing qualifications and details | Registered Nurse 24 hours. | |
| Details about meals | Cooked on site. Passed by a dietician. Meals in rooms provided. Kitchenette for tea and coffee at any time. | |
|
Updated: 30 Aug 2023 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Chinese dialect | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Korean | Yes | |
| Niuean | Yes | |
| Rarotongan | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
|
Updated: 30 May 2023 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Denominations/Faiths represented | Yes | Non-denominational church service held twice a month. Catholic priest visits every Friday morning. |
|
Updated: 30 May 2023 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Bus stops right outside the door. |
| Shops | 5.00 Km | West Gate Shopping Centre - approx 15 mins to walk. |
| Mall | 0.00 Km | NorthWest Mall (approx 5mins by car) Westfield, Henderson Mall (approx 10mins by car) |
| Parks | 0.10 Km | We back onto a lovely park. |
| Library | 1.50 Km | About 5 mins walk |
|
Updated: 30 May 2023 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
|
||
|
Updated: 30 May 2023 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.