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Benhaven Rest Home
At a glance
- Name
- Benhaven Rest Home
- Category
- Rest Home Care
- Address
- 29 Golders Road
Elderslea, Upper Hutt
Upper Hutt 5018 - Postal Address
- 29 Golders Road, Upper Hutt
- DHB
- Hutt Valley
- Phone
- (04) 527 8727
- Fax
- (04) 527 8726
- Mobile
- 0212627832
- View Email Address
- Web
- Visit Website
Personnel
- Owner
- Benhaven Care Ltd - 021 262 7832
Photos
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Map
Reviews
Description
BENHAVEN BOUTIQUE REST HOME
“Love and a Safe environment”
BENHAVEN IS THE ONLY OWNER/OPERATED AGED CARE FACILITY IN THE HUTT VALLEY.
Unlike the larger institutions our home is small and provides a friendly, safe and supportive environment with a warm homely atmosphere.
We pride ourselves on our service, which ensures that each resident is cared for by caregivers who have the time to get to know them and their needs.
Families quickly become part of the Benhaven community and are welcome at all times.
"Benhaven’s very personal and homely atmosphere, the wonderful food and warm welcome to us all, provided the next best thing to having Mum at home. But most of all we were truly blessed by the genuine love and care shown to Mum and in the way the staff supported the whole family in this journey by sharing in our sorrow and our laughter."
extract from family testimonial....
WE DO NOT CHARGE EXTRA FOR SIMPLY HAVING AN EN SUITE ROOM.
“Love and a Safe environment”
BENHAVEN IS THE ONLY OWNER/OPERATED AGED CARE FACILITY IN THE HUTT VALLEY.
Unlike the larger institutions our home is small and provides a friendly, safe and supportive environment with a warm homely atmosphere.
We pride ourselves on our service, which ensures that each resident is cared for by caregivers who have the time to get to know them and their needs.
Families quickly become part of the Benhaven community and are welcome at all times.
"Benhaven’s very personal and homely atmosphere, the wonderful food and warm welcome to us all, provided the next best thing to having Mum at home. But most of all we were truly blessed by the genuine love and care shown to Mum and in the way the staff supported the whole family in this journey by sharing in our sorrow and our laughter."
extract from family testimonial....
WE DO NOT CHARGE EXTRA FOR SIMPLY HAVING AN EN SUITE ROOM.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | No |
| Updated: 25 Jul 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 21 |
| Updated: 7 Aug 2017 | |
Testimonials
| We have testimonials from families of former residents available upon application. The following is an extract from a testimonial:-
"We were offered placement for Mum at Benhaven Rest Home, which we sadly and reluctantly accepted. We expected that the care provided at Benhaven would be kind and competent. What we didn’t expect - but were delighted to discover, was that the Benhaven staff were genuinely interested in all aspects of Mum’s care, were very loving to her and very supportive of the whole family." |
| Updated: 25 Jul 2016 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Negotiable | as required | |
| Occupational Therapist | Negotiable | ||
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | We have two Activity Officers who between them work six days a week. | |
| Hairdresser | Yes | as required | |
| Podiatrist | Yes | ||
| Dietitian | Yes | Menus reviewed regularly | |
| Accredited Visitors | Yes | Chaplains | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Negotiable | ||
| Updated: 25 Jul 2016 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | |
| Oxygen Management | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | as required from HVDHB |
| Infection Control | Yes | |
| Gerontological Care | Yes | As required through HVDHB |
| Community Health | Yes | As required through HVDHB. |
| Clinical Manager | Yes | Registered Nurse. |
| Other Nursing Specialities | Yes | RN has been trained in Respiratory, Diabetes and Cardiac. |
| Psychiatrist | Yes | For those under Mental Health Services. |
| Other Post Graduate Specialities | Yes | |
| Updated: 25 Jul 2016 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 25 Jul 2016 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | Currently have 5 people under 65 with disabilities. |
| Day Care | Yes | |
| Other End of Life/Palliative Care | Yes | In partnership with Te Omanga Hospice. |
| Rooms (Single) | Yes | 15 rooms |
| Rooms (Shared) | Yes | 3 rooms. |
| Rooms (Suit Couple) | Yes | |
| Ensuite | Yes | 10 rooms |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | under agreement and supervision |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | No | fully centrally heated |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | 2 lounge areas |
| Outings | Yes | We have our own vehicle termed the "Benhaven Express" |
| Smoking Permitted | Yes | outdoors only (area available) |
| Semi-Secure | Yes | Semi security gate, sign posted. |
| Sprinklers | Yes | |
| Audit report available | Yes | MOH website, or upon request |
| Updated: 25 Jul 2016 | ||
Special Features
| We are small, very personal and not in the least institutional.
We have great staff, and offer great care. Our current residents have been with us for an average of 3.93 years each. We cater for those who have some special needs that other Rest Homes are not able to offer. These include: • EPOA or Welfare Guardianship can be arranged. • We cater for those who smoke. Other aspects of our facility include: • We have regular activities and entertainment. • We are an “open” facility but can, and do cater for those with some level of dementia or wandering. • We cater for people in wheelchairs, so long as they can transfer (able to stand and move short distances) • We are certified by the Ministry of Health to provide care for the elderly and for those under 65 who suffer from Physical or Intellectual disabilities. |
| Updated: 25 Jul 2016 |
Interests & Activities
|
We arrange a wide variety of activities for our residents. These can be in house or part of a planned outing by Rest Home or one of its support groups.
We try to provide everyone with what they want. The following are available and have been utilised by residents in the past. BBQ, Big print books, Blind Foundation talking books, Board games, Bowls, Breakfast in bed, Care and Craft, , Concerts, Digital camera, Email, Entertainers, Entertainment, Exercises, Fax, Garden, Gardening, Hydrotherapy, Interdenominational services, Internet, Massage, Meal choices, Movies, Music, Newspaper reading, Outings, Parties, Petanque, RSA, Rotary, Service women (Soroptimists), Sing-a-longs, Sky TV, Videos, Visitors (always welcome) |
| Updated: 25 Jul 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | We have the most wonderful cooks who provides meals that are interesting, attractive and good for you. We work on a three week menu that changes daily. Benhaven meals are a talked about specialty! | |
| Staffing Details | Our owner is the administrator of the home and is available most times to address concerns of residents or their families or to just be there to listen. We have a Nurse Manager who is responsible for the medical/clinical operation of the facility, oversees experienced Care stuff in their role to deliver optimum care to our residents. Some of these Caregivers have been at Benhaven for 10 plus years and are a valued members of the team. We have a mix of male, female and several nationalities to cover a wide mix of needs and culture to the team | |
| Fees Details/Fees Do Not Include | Specialist care such as Dental, Optometrist, etc. Any specialist care will be arranged if needed at resident family cost. | |
| Updated: 25 Jul 2016 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 25 Jul 2016 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Christian | Yes | |
| Inter denominational | Yes | weekly service |
| Roman Catholic | Yes | weekly service |
| Updated: 25 Jul 2016 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | on Fergusson Drive |
| Shops | 2.00 km | Upper Hutt City |
| Mall | 2.00 km | Logan Plaza |
| Parks | 2.00 km | Maidstone Park |
| Library | 2.00 km | Upper Hutt Library |
| Updated: 25 Jul 2016 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | Six of our caregivers hold this qualification |
| Updated: 25 Jul 2016 | ||
Contact Eldernet
284 Keyes Road
New Brighton
Christchurch 8083
Postal Address
PO Box 18603
New Brighton
Christchurch 8641
