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Benhaven Rest Home
At a glance
- Name
- Benhaven Rest Home
- Category
- Rest Home Care
- Address
- 29 Golders Road
Upper Hutt
Upper Hutt 5018 - Postal Address
- 29 Golders Road
Elderslea
Upper Hutt 5018 - DHB
- Hutt Valley
- Phone
- (04) 527 8727
- Fax
- (04) 527 8726
- Mobile
- 0212627832
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Gaylene Rielly - 0274677112
- Owner
- Benhaven Care Ltd
Photos
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Map
Reviews
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Description
BENHAVEN BOUTIQUE REST HOME
“Love and a Safe environment”
BENHAVEN IS THE ONLY OWNER/OPERATED AGED CARE FACILITY IN THE HUTT VALLEY.
Unlike the larger facilities our home is small and provides a friendly, safe and supportive environment with a warm homely atmosphere.
We pride ourselves on our service, which ensures that each resident is cared for by carers who have the time to get to know them and their needs.
Families quickly become part of the Benhaven community and are welcome at all times.
"Benhaven’s very personal and homely atmosphere, the wonderful food and warm welcome to us all, provided the next best thing to having Mum at home. But most of all we were truly blessed by the genuine love and care shown to Mum, in the way the staff supported the whole family in this journey by sharing in our sorrow and our laughter."
extract from family testimonial....
WE DO NOT CHARGE EXTRA FOR A ROOM WITH AN EN SUITE.
“Love and a Safe environment”
BENHAVEN IS THE ONLY OWNER/OPERATED AGED CARE FACILITY IN THE HUTT VALLEY.
Unlike the larger facilities our home is small and provides a friendly, safe and supportive environment with a warm homely atmosphere.
We pride ourselves on our service, which ensures that each resident is cared for by carers who have the time to get to know them and their needs.
Families quickly become part of the Benhaven community and are welcome at all times.
"Benhaven’s very personal and homely atmosphere, the wonderful food and warm welcome to us all, provided the next best thing to having Mum at home. But most of all we were truly blessed by the genuine love and care shown to Mum, in the way the staff supported the whole family in this journey by sharing in our sorrow and our laughter."
extract from family testimonial....
WE DO NOT CHARGE EXTRA FOR A ROOM WITH AN EN SUITE.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 12 Dec 2017 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 21 |
| Premium Room Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 18 May 2020 | |
Testimonials
| We have testimonials from families of former residents available upon application. The following is an extract from a testimonial:-
"We were offered placement for Mum at Benhaven Rest Home. We expected that the care provided at Benhaven would be kind and competent. What we didn’t expect, but were delighted to discover, was that Benhaven staff were genuinely interested in all aspects of Mum’s care, were very loving to her, and very supportive of the whole family." |
| Updated: 12 Dec 2017 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 40 | Yes | Trained in management, Clinical care, and cultural diversity. |
| Healthcare Assistants/Caregivers | Yes | All care staff certified, or working towards certification. | |
| Physiotherapist | Yes | Through DHB referrals. Families welcome to use their own Physio, at their expense. | |
| Occupational Therapist | Yes | Through DHB referrals. Families welcome to use their own Occupational Therapist, at their expense. | |
| Activities Co-ordinator | Yes | We have two Activity Officers who work towards fun, participation and enjoyment, ensuring all residents requirements are catered for. | |
| Hairdresser | Yes | Visits every 6 weeks. | |
| Podiatrist | Yes | Visits every 6 weeks. | |
| Dietitian | Yes | Menus reviewed annually by recognised Nutritionist. | |
| Accredited Visitors | Yes | Well known and very popular music entertainer visits weekly. Facility GP see's all residents at the facility at lest every 3 months. Available for clinic visits as required. | |
| Kaumatua | Yes | Visits occasionally and upon request. | |
| Chaplain/Spiritual Advisor | Yes | Visits weekly. | |
| Other Personnel | Yes | Benhaven are proud to support students working towards their certificate in Health and Disability. We also have volunteers that enjoy spending time with our residents and pampering them. | |
| Updated: 29 Jan 2018 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | Registered Nurse capable of managing this. |
| End of Life/Palliative Care | Yes | |
| Dialysis | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | Registered Nurse trained in Diabetes care. |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | Referral can be made to HVDHB. |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Community Health | Yes | |
| Clinical Management | Yes | Registered Nurse. |
| Other Specialties | Yes | RN has been trained in Respiratory, Diabetes and Cardiac care. |
| Updated: 12 Dec 2017 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Upon bed availability. |
| Carer Support | Yes | Upon bed availability. |
| Other Short Stay Programme | Yes | Day stays available. |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Upon availability. |
| Updated: 12 Dec 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Rooms are cosy, Bed, bedside table and dresser available but your own furniture can be put in if preferred. Pictures on walls are welcomed. TV and phone can also be put in the room at own cost. |
| Single Rooms | Yes | |
| Shared Rooms | Yes | |
| Rooms suitable for a couple | Yes | Any one of our double rooms can be suitable for a couple, upon availability. |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | Under strict supervision, and stored away in locked cupboard. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | Wifi is available but unfortunately, reception is not very good. |
| Resident can adjust heating in own room | No | Full central heating. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | 2 lounge areas |
| Provide End of Life/Palliative Care | Yes | In partnership with Te Omanga Hospice. |
| Day Programme for day stay clients | Yes | We can offer day care from 0800-1730. We may also be able to pick up and drop off. |
| Outings | Yes | We have our own vehicle called the "Benhaven Express". We try to go for outings at least weekly, depending on the weather. |
| Whanau Room | Yes | This can be made available with prior notice. |
| Maori Kaupapa | Yes | Manager is proud of her Ngati Porou Heritage and knowledge of Tikanga Maori. |
| Residents Committee | Yes | |
| Family Committee | Yes | Work in progress. New committee to be developed early 2018. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Designated outdoor area for this. |
| Semi-Secure | Yes | Semi security gate, sign posted. |
| Updated: 29 Jan 2018 | ||
Special Features
| We are small, very personal and not in the least institutional.
We have great staff, and offer excellent care. Our current residents have been with us for an average of 3.93 years each. We cater for those who have special needs and are sought out specifically, by DHB staff both in Hutt Valley and Capital Coast due to our reputation in working with: • Challenging behaviours. • Intellectual disabilities. • Physical disabilities. • Behavioural problems. • Mental Health/dual diagnoses problems. Other aspects of our facility include: • We have regular activities and entertainment. • We are an “open” facility but can, and do cater for those with some level of dementia or wandering. • We cater for people in wheelchairs, as long as they can transfer (able to stand and move short distances) • We are certified by the Ministry of Health to provide care for the elderly and for those under 65 who suffer from Physical or Intellectual disabilities. |
| Updated: 29 Jan 2018 |
Interests & Activities
|
We arrange a wide variety of activities for our residents. These can be in house or part of a planned outing by Rest Home or one of its support groups.
We try to provide everyone with what they want. The following are available and have been utilised by residents in the past. BBQ, Big print books, Blind Foundation talking books, Board games, Bowls, Breakfast in bed, Care and Craft, , Concerts, Digital camera, Email, Entertainers, Entertainment, Exercises, Fax, Garden, Gardening, Hydrotherapy, Interdenominational services, Internet, Massage, Meal choices, Movies, Music, Newspaper reading, Outings, Parties, Petanque, RSA, Rotary, Service women (Soroptimists), Sing-a-longs, Sky TV, Videos, Visitors (always welcome) |
| Updated: 25 Jul 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | We have the most wonderful cooks who provides meals that are attractive and good for you. We work on a three week menu that changes daily. Benhaven meals are a talked about specialty! | |
| Staffing Qualifications and Details | Our owner is the administrator of the home and is available most times to address concerns of residents or their families or to just be there to listen. We have a Nurse Manager who is responsible for the medical/clinical operation of the facility, oversees experienced Care staff in their role to deliver optimum care to our residents. Some of these Caregivers have been at Benhaven for 13 plus years and are valued members of the team. We have a mix of male, female and several nationalities to cover a wide mix of needs and culture to the team. | |
| What's included in your fees and what's not | Specialist care such as Dental, Optometrist, etc. Any specialist care will be arranged if needed at resident or family cost. | |
| Updated: 29 Jan 2018 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 25 Jul 2016 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Christian | Yes | |
| Inter denominational | Yes | |
| Roman Catholic | Yes | |
| Updated: 12 Dec 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | on Fergusson Drive |
| Shops | 2.00 km | Upper Hutt City |
| Mall | 2.00 km | Logan Plaza |
| Parks | 2.00 km | Maidstone Park |
| Library | 2.00 km | Upper Hutt Library |
| Updated: 25 Jul 2016 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | Six of our caregivers hold this qualification |
| Updated: 12 Dec 2017 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
