Ultimate Care Madison
At a glance
- Vacancy
- No
- Name
- Ultimate Care Madison
- Category
- Rest Home Care
- Address
- 144 Queen Street West
Horowhenua
Levin 5510 - Postal Address
- 144 Queen Street West
Levin 5510 - DHB
- MidCentral
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sonya Smith - 06 367 2305
- Owner
- Ultimate Care Group
Other services
Photos
Tap to view all photos 1/10
Map
Downloads
You need Adobe Reader to view PDF files.
| Preview | File | Description |
|---|---|---|
 Ultimate Care Madison Brochure |
Contact us today and see what a positive move to Ultimate Care Madison can make to your life.
|
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Ultimate Care Madison is a quiet, friendly and well-established retirement village and has been part of the Levin community for over 20 years. Our Rest Home caters to for those who are mostly independent but may require some assistance with personal care and everyday activities.
At Ulimate Care Madison we not too big and not too small, allowing us to maintain a person-centre approach to all our residents. Families are encouraged to participate in the care planning of their loved one and are kept up to date with any change or changes in care being provided.
We have well maintained landscaped grounds with a spacious private courtyard housing our bird aviary and vegetable gardens for our residents to enjoy.
Activities are tailored for our residents needs and for those looking for companionship we have beautiful communal lounges. We also offer great food in our dedicated dining area.
At Ulimate Care Madison we not too big and not too small, allowing us to maintain a person-centre approach to all our residents. Families are encouraged to participate in the care planning of their loved one and are kept up to date with any change or changes in care being provided.
We have well maintained landscaped grounds with a spacious private courtyard housing our bird aviary and vegetable gardens for our residents to enjoy.
Activities are tailored for our residents needs and for those looking for companionship we have beautiful communal lounges. We also offer great food in our dedicated dining area.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 10 Dec 2020 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 30 |
| Vacancy | No |
| Impending vacancy | No |
| Premium Room Charges | Some Rooms from $10.00/day up to $25.00/day as at 18 Oct 2021 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 27 Jan 2022 | |
Testimonials
| "I consider Madison to be a well managed, secure and homely environment for elderly people". "What are you doing well? - The amazing care you give and do for others in your care there". "All staff friendly and approachable. Staff greet my mother by name and chat to her. Visitors and family are welcomed and nothing seems too much trouble for them, all our requests are followed up". |
| Updated: 19 Mar 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of dedicated registered nurses who are committed to providing the highest standard of nursing care. | |
| Enrolled Nurse | Yes | We have two enrolled nurses who work varied days and shifts | |
| Healthcare Assistants/Caregivers | Yes | Our care givers are passionate and dedicated in the care of the older person. Care givers working for our organisation receive updated training through Career Force on a regular basis | |
| Physiotherapist | Yes | We have a physiotherapist who visits weekly. | |
| Occupational Therapist | Negotiable | We can make a referral if this is service required | |
| Diversional Therapist | Yes | Our DT has been with us for over 10 years. Sandra runs a very comprehensive programme that caters for every level of care. | |
| Activities Co-ordinator | Yes | We have volunteers that come and help Sandra regularly. | |
| Hairdresser | Yes | Our salon is situated in Brooklyn wing. Our hairdresser is available Tuesday afternoons - bookings made with receptionist | |
| Podiatrist | Yes | Our mobile podiatrist visits approximately every 6 weeks | |
| Dietitian | Yes | We have a dietician who oversees our 4 week cycle menu. She is also available for consultation over specific diets if required. | |
| Accredited Visitors | Yes | The facility is visited by a number of allied services. | |
| Kaumatua | No | A Kaumatua is available on request | |
| Chaplain/Spiritual Advisor | Yes | We have regular visits from non denominational church groups as well as a church visitor. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support | |
| Updated: 10 Dec 2020 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | If you require oxygen therapy as prescribed by your general practitioner this is not a problem. |
| Gastronomy/Nasogastric Management | Yes | Our registered nurses are skilled in managing any gastric requirements. |
| End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life. |
| Wound Care | Yes | We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment. |
| Diabetic Care | Yes | All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs. |
| Continence Advice | Yes | Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality. |
| Stroke Rehabilitation | Yes | We can assist in the stroke rehabilitation programme. |
| Infection Control | Yes | Our organisation has a very robust Infection Control Programme that has been endorsed by the Medical officer of Health Canterbury. |
| Surgical Followup | Yes | If you require a surgical procedure our staff are skilled to be part of your post-op recovery plan. |
| Clinical Management | Yes | We have a full time Clinical Nurse Manager who oversees the care delivered to our residents |
| Updated: 10 Dec 2020 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us, if you are looking for support as we would be happy to chat with you. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us, to chat further. |
| Subsidised | Yes | Yes, we provided subsidised services should you meet the requirements. |
| Private Paying | Yes | Yes, we provide private paying services should you not meet the subsidy requirements. |
| Booking can be made in advance | Yes | Bookings can be made in advance, please contact us discuss your needs and availabilities. |
| Updated: 10 Dec 2020 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | A bed, overtable and bedside cabinet are supplied in rooms. Residents are encouraged to bring in other belongings that makes the room feel more homely as long as environment is clutter free - safety issue |
| Single Rooms | Yes | Manhattan Wing rooms have a shared ensuite - situated between two rooms. |
| Rooms suitable for a couple | Yes | We do have double rooms at the front of the facility that can accommodate a couple. |
| Ensuite | Yes | Shared ensuites on Manhattan wing. |
| Alcohol Permitted | Yes | Residents are able to have own alcohol within reason. |
| Pets In Residence | Yes | We have a facility cat named Maddie. We welcome visits from other pets |
| Phone Access In Own Room | Yes | We can assist you with setting up your own telephone account with the provider of your choice. |
| Wifi | Yes | We have free wi-fi throughout our facility for all our residents and families visiting. |
| Resident can adjust heating in own room | No | The facility has gas under floor heating ensuring the facility is warm at all times. |
| Lounges/seating areas | Yes | We have two lounges (one that can be booked for birthdays, anniversaries etc)and a community hall. The Manhattan lounge has tea/coffee facilities for visitors. |
| Provide End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life. |
| Day Programme for day stay clients | Yes | We run a great daycare programme, where all our residents are welcome to join us for the day, enjoying our meals and our activities. |
| Outings | Yes | Yes, we have regular trips out and about that are very popular with our residents. |
| Residents Committee | Yes | Two monthly resident meetings are held. Families are encouraged to attend. Date is displayed on wall beside the sign in register. |
| Family Committee | No | Families are welcome to meet with management/RN's at any time. |
| Newsletter | Yes | Quarterly newsletters will be emailed to families, or available at reception. |
| Policy for management of challenging behaviour | Yes | Please ask management if you wish to view this policy. |
| Confused Residents | Yes | At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times. |
| Smoking Permitted | No | The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area. |
| Updated: 10 Dec 2020 | ||
Special Features
| We have a lovely courtyard in the middle of the facility that has a fish pond and an aviary for residents enjoyment. Sky TV in the Manhattan lounge for all the exciting sporting events. |
| Updated: 10 Dec 2020 |
Interests & Activities
| Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Companion Club, Concerts, Cooking, Craft, Digital camera, , Email, Entertainers, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Library, Lotto, Mobility Van, Movies, Music, Newspaper reading, Organ, Outings, Quizzes, RSA, Shopping, Sing-a-longs |
| Updated: 10 Dec 2020 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care and maintaining our philosophy of 'We Promise to Care" | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Associated Complexes | Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide. | |
| Updated: 10 Dec 2020 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Other Details | Yes | Interpreters and translators can be accessed if required. |
| Updated: 10 Dec 2020 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | Faiths can be sourced by the Facility to see if there's a local representation. |
| Updated: 10 Dec 2020 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.30 Km | |
| Shops | 0.50 Km | |
| Mall | 0.50 Km | |
| Parks | 0.30 Km | |
| Library | 0.50 Km | |
| Updated: 10 Dec 2020 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
|
||
| Updated: 10 Dec 2020 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
