Madison

At a glance

Vacancy: Yes
Name: Madison
Category: Rest Home
Address: 144 Queen Street West
Horowhenua
Levin 5510
Postal Address: 144 Queen Street West
Levin 5510
Region: Manawatū-Whanganui
Phone: 06 367 2305 View Phone Number
Fax: 06 367 2308 View Fax Number
Email: View Email Address
Web: Visit Website

Personnel

Manager: Raewyn Ferguson - 027 290 4770

Other services

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	Ultimate Care Madison Brochure	Contact us today and see what a positive move to Ultimate Care Madison can make to your life.

At Alden, we believe that all our elders deserve compassionate, trusted and respectful care, no matter their means or background. Alden Madison is a friendly and well-established Aged Care Facility that provides a high standard of care for our Rest Home and Hospital level care residents.

With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.

Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Hairdresser
• Dietician-approved meals and catering for special diets
• Regular happy hour
• Dedicated respite care room

Close to:
• Supermarket
• Medical centre
• Local churches
• Town centre
• Cafes
• Library
• Bowling club
• Bus stops
• Lake Horowhenua

Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.

For more information, visit our website at alden.co.nz

Service/Facility Details

Service/Facility Details
Detail	Status
Contract with Health New Zealand \| Te Whatu Ora	Yes
Certification	Yes
ORA Applies	No
Updated: 15 Aug 2025

Bed and Vacancy Details

Bed and Vacancy Details
Detail	Status
Approximate number of beds at this level of care	37
Vacancy	Yes
Impending vacancy	No - 1
Short stay considered	No
Premium Accommodation Charges	Some Rooms from $15.00/day up to $25.00/day as at 11 Sep 2025
MOH Certification and Audit Report	View MOH certification and audit report (opens in a new tab)
Updated: 12 Sep 2025

Testimonials

Testimonials
"I consider Madison to be a well managed, secure and homely environment for elderly people". "What are you doing well? - The amazing care you give and do for others in your care there". "All staff friendly and approachable. Staff greet my mother by name and chat to her. Visitors and family are welcomed and nothing seems too much trouble for them, all our requests are followed up".
Updated: 19 Aug 2025

Personnel

Personnel
Type	Status	Details
Registered Nurse	Yes	We have a team of dedicated registered nurses who are committed to providing the highest standard of nursing care.
Enrolled Nurse	Yes	Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers.
Healthcare Assistants/Caregivers	Yes	We have a team of Caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education.
Physiotherapist	Yes	Our physiotherapist visits regularly, by appointment/referral. These services are fully funded.
Occupational Therapist	Negotiable	We have access to a qualified Occupational therapist who can assess our residents' needs.
Social Worker (on site)	Negotiable	We have access to a community social worker that can be arranged on an individual basis as required.
Activities Co-ordinator	Yes	Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme.
Hairdresser	Yes	Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost.
Podiatrist	Yes	Our podiatrist visits regularly, by appointment. These services are fully funded.
Dietitian	Negotiable	All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation
Accredited Visitors	Yes
Kaumatua	Negotiable	We have access to Maori cultural groups and this can be arranged on an individual basis as required.
Chaplain/Spiritual Advisor	Negotiable	We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required.
Other Personnel	Yes	We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld.
Updated: 1 Sep 2025

Specialities or Areas of Expertise

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Oxygen Management	Yes	If you require oxygen therapy as prescribed by your general practitioner this is not a problem.
Gastronomy/Nasogastric Management	Yes	Our registered nurses are skilled in managing any gastric requirements.
End of Life/Palliative Care	Yes	Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care	Yes	We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment.
Diabetic Care	Yes	All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice	Yes	Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.
Stroke Rehabilitation	Yes	We can assist in the stroke rehabilitation programme.
Infection Control	Yes	Our organisation has a very robust Infection Control Programme that has been endorsed by the Medical officer of Health Canterbury.
Surgical Followup	Yes	If you require a surgical procedure our staff are skilled to be part of your post-op recovery plan.
Clinical Management	Yes	We have a full time Clinical Nurse Manager who oversees the care delivered to our residents
Updated: 19 Aug 2025

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay	Status	Details
Respite	Yes	Yes, we can provide respite care to suit your needs. Please contact us, if you are looking for support as we would be happy to chat with you.
Carer Support	Yes	If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us, to chat further.
Subsidised	Yes	Yes, we provided subsidised services should you meet the requirements.
Private Paying	Yes	Yes, we provide private paying services should you not meet the subsidy requirements.
Booking can be made in advance	Yes	Bookings can be made in advance, please contact us discuss your needs and availabilities.
Updated: 19 Aug 2025

Features

Features
Feature	Status	Details
May Bring Own Furniture	Yes	Residents are welcome to bring their own furniture with them (subject to space and safety constraints).
Single Rooms	Yes	We have homely single rooms. Please contact us for more information and availabilities.
Rooms suitable for a couple	Yes	We do have double rooms that can accommodate a couple.
Ensuite	Yes	Shared ensuites on Manhattan wing.
Alcohol Permitted	Yes	Happy hour is held on a regular basis. Residents are able to have their own alcohol within reason.
Pets In Residence	Yes	We welcome pets to come and visit. Some pets may be permitted to stay, with terms and conditions. Please contact our Facility Manager to discuss.
Phone Access In Own Room	Yes	A personal phone line can be arranged with a private provider to have a telephone connected to your room. Additional fees may apply.
Wifi	Yes	We have free wi-fi throughout our facility for all our residents and families visiting.
Resident can adjust heating in own room	No	Our heating is regulated by the main control switch and is adjusted according to season changes. Residents also have individual heaters in their rooms for personal use.
Cater for under 65 yrs with Disability	Yes	We can assess your needs to ensure we can meet them if you are under 65 yrs of age
Lounges/seating areas	Yes	We have a variety of locations for residents and their families to meet in.
LGBTQIA+ Friendly	Yes	Our care facility welcomes and values all residents, regardless of their sexual orientation, gender identity, or expression. We are committed to providing a safe, inclusive, and supportive environment for everyone.
Provide End of Life/Palliative Care	Yes	We are committed to providing palliative care and support in each of these areas: physical comfort, mental and emotional needs, spiritual issues and practical tasks.
Palliative Care Contract	Yes	Our facility is associated with a palliative care team working with the local hospice who provide guidance and support.
Day Programme for day stay clients	Yes	Our day programme includes meals, activities and conversation with our trained staff and welcoming residents.
Outings	Yes	We plan a variety of interesting outings as per the activities programme. Outing suggestions from residents and family members are always welcomed.
Whānau Room	Yes	We have a family room that is available for quiet times. Our room has tea and coffee available for your convenience.
Māori Kaupapa	Yes	We have a specific cultural policy which we follow at all times.
Residents Committee	Yes	Combined Resident/Family meetings are held monthly. Families are welcome to attend and we encourage their involvement.
Newsletter	Yes	This is produced once every two months and is sent to families as well as being available to residents.
Policy for management of challenging behaviour	Yes	Please contact the manager if you wish to see a copy of this policy.
Confused Residents	Yes	Specific actions are in place to ensure their safety and the privacy of other residents.
Smoking Permitted	Yes	The Alden Group is a smoke-free facility. Smoking is permitted outside in a designated area.
Updated: 12 Sep 2025

Special Features

Special Features
We have a lovely courtyard in the middle of the facility that has a fish pond and an aviary for residents enjoyment. Sky TV in the Manhattan lounge for all the exciting sporting events.
Updated: 19 Aug 2025

Interests & Activities

Interests & Activities
Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Companion Club, Concerts, Cooking, Craft, Digital camera, , Email, Entertainers, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Library, Lotto, Mobility Van, Movies, Music, Newspaper reading, Organ, Outings, Quizzes, RSA, Shopping, Sing-a-longs
Updated: 19 Aug 2025

Additional Information

Additional Information
Topic		Details
What's included in your fees and what's not		Please contact us for a detailed price list.
Staffing qualifications and details		Our staff go through an orientation programme and continue with on-going education.
Details about meals		All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist.
Visitor information		Open-ended visiting hours.
Associated Complexes		Our Facility offers Rest Home Care, Hospital Level Care, Respite Care, Palliative Care and a Day Programme. There is also an independent living Retirement Village on site. Alden Madison operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide.
Updated: 29 Aug 2025

Languages Spoken

Languages Spoken
Language	Status	Details
English	Yes
Māori - Te Reo	Yes
Min Chinese	Yes
Other Details	Yes	We can arrange a translator service should you require them.
Updated: 4 Sep 2025

Religious/Spiritual Affiliations

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations	Status	Details
Anglican	Yes
Christian	Yes
Jehovah Witness	Yes
Methodist	Yes
Presbyterian	Yes
Salvation Army	Yes
The Church of Jesus Christ Latter-Day Saints	Yes
(Other comments)	Yes	Faiths can be sourced by the Facility to see if there's a local representation.
Updated: 4 Sep 2025

Ethnic Diets

Ethnic Diets
Ethnic Diet	Status	Details
Other	Yes	All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures.
Updated: 28 Aug 2025

Distances

Distances
Location	Distance	Details
Public Transport	0.30 Km
Shops	0.50 Km
Mall	0.50 Km
Parks	0.30 Km
Library	0.50 Km
Updated: 19 Aug 2025

Credentials & Membership

Credentials & Membership
Credentials & Membership RC	Status	Details
National Certificate in Diversional Therapy	Yes
Aged Care Association New Zealand (ACA)	Yes
Registered Retirement Village?	Yes
Retirement Village Accreditation (Expiry date)	Yes
Retirement Villages Association of New Zealand [Inc] (RVA)	Yes

Updated: 19 Aug 2025

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.