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Chiswick Park Lifecare

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Chiswick Park Lifecare
Rest Home
69A Maxwells Line
Palmerston North 4412
Postal Address
Same as above
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Joanne Asken
Heritage Lifecare Group
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Make your home at Chiswick Park Lifecare

When it comes to everyday life, Chiswick Park makes it easy with rest home, hospital, day care and respite care. The well-appointed rest home rooms all look out onto our delightful gardens or courtyards and come complete with WiFi and a call bell system. The spacious hospital rooms are all furnished with ensuites.

Part of the Manawatu community for over twenty years, Chiswick Park is set amongst beautifully landscaped gardens just a hop, skip and
jump from the local shopping centre at Awapuni where you’ll find a library and pharmacy. Add five minutes to that, and you’re
in the heart of Palmerston North.

With everything from physiotherapy to podiatry and hairdressing to health checks, when it comes to additional services, you name it,
we’ve got it. We offer a range of recreational activities including gardening, walking, quizzes, and social gatherings. Our facility
van is also always on hand for outings.

But don't just take our word for it, see what our resident Bev has to say...

Married to Bob at 17, Bev’s artistic talents helped her get a job as a ticket writer in a big department store. Three children later, Bev took on a role she loved at Barnado’s, helping out mums who weren’t coping. She has been at Chiswick Park since 2016.

When it came to finding a rest-home with exceptional care facilities, Bev says she chose Chiswick Park “because there was a lot of positive word of mouth.” It also helps that Bob lives in the family home not far from here and visits often with their dog, Tinker.

What is it that she enjoys most about Chiswick Park? “Well, I’ve made some new friends – staff and residents – and I find if I smile, people smile back, it’s a neat feeling. I love the contact with people, I feel very looked after and respected.”

For Bev, a better everyday is because of the staff here – “I can’t thank them enough for their love and care. It means a lot to me being included in conversations and I like a laugh. I’ve got a lot to thank this place for.”
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 3 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 23
Vacancy Yes
Please call for Respite availability.
Impending vacancy No
Premium Room Charges Some Rooms from $15.00/day up to $15.00 -$20.00/day as at 10 Aug 2022
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 10 Aug 2022
"Our Family would like to say a huge thanks to all the people who work so hard to provide such wonderful care and support for our mum. Mum has been with you for several years now and she is always happy and comfortable in your care. Your staff are always cheerful, they say hello when we arrive and we always see them treat mum with respect and dignity.

It is not an easy job to care for the elderly and we have the utmost admiration for the work you do for mum and the other residents of Chiswick Park.

Thanks for everything you do hope that 2018 is wonderful and rewarding for everyone at Chiswick Park."
- John (Son of Chiswick Park Resident)
Updated: 12 Oct 2018
Type Hours Per Week Status Details
Registered Nurse Yes Available 24 hours a day, 7 days a week within the Facility. Also 24 hour Registered Nurse on call service is available.
Healthcare Assistants/Caregivers Yes Trained Healthcare Assistants available 24 hours a day, 7 days a week within the Facility.
Physiotherapist Yes Available from Mid-Central DHB, and privately if required.
Occupational Therapist Yes Available from Mid-Central DHB and privately if required.
Social Worker (on site) No Service can be accessed through the social work department at the hosptial.
Activities Co-ordinator 32 Yes Works Monday to Friday offering one on one activities, puzzles, board games, reading, indoor bowls, art and crafts, birthday celebrations, entertainment, outings, exercises, and daily walks. A copy of the programme is available from the Facility Manager.
Hairdresser Yes Visits every Tuesday afternoon.
Podiatrist Yes Visits the Facility every 6 weeks.
Dietitian Yes Company Dietician available and local Dietician used for general advice and to oversee special needs. All menus are Dietitian approved.
Kaumatua Negotiable We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Chiswick Park. Kaumatua can be contacted through the local Marae.
Chaplain/Spiritual Advisor Yes Weekly visits from spiritual advisors. We are able to access other spiritual advisors on request. Monthly Communion Service held at the Facility.
Other Personnel Yes Other health services available if prescribed by GP, who can visit on as needed basis. Cleaning and laundry services, as well as transport for health reasons a part of care package. Resource and access available to the following organizations: Stroke Group, Parkinson's Society, Blind Foundation, Alzheimer's Society, Arthritis society.
Updated: 14 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Our trained Registered Nurses are able to provide this service on site.
Gastronomy/Nasogastric Management Yes Our Registered Nurses are trained in enteral feeding and are able to provide Gastro management to residents with PEGs. Services, training and resources are available through Mid-Central DHB.
End of Life/Palliative Care Yes Our Registered Nurses are trained in palliative care and the use of the LCP (Liverpool Care Pathway). Resources and training is accessed through the Arohanui Hospice.
IV Antibiotic Capability No Our Registered Nurses are able to administer sub-cut fluids. We have access to Hospital in the Home.
Dialysis Yes Available from Mid-Central DHB.
Wound Care Yes Our Registered Nurses are trained in wound care and are able to provide this service. We also have access to the Community Tissue Viability Nurse service through Mid-Central DHB.
Diabetic Care Yes Diabetic care is provided by our trained Registered Nurses in conjunction with the residents GP. Services and resources are also available through Mid-Central DHB.
Continence Advice Yes Our staff are trained in providing continence care. We also have access to Continence Advisors through Mid-Central DHB.
Stomal Therapy Yes Our staff are trained in providing stomal care. Services are also available from Mid-Central DHB.
Stroke Rehabilitation Yes Care is provided on site by our trained staff . Other services and support is available through Mid-Central DHB.
Tracheotomy Care Yes Available from Mid-Central DHB.
Spinal Injuries Care Yes Our trained staff are able to provide care and access services from Mid-Central DHB.
Infection Control Yes We have an Infection Control Resource Nurse on site and our staff are trained in infection control. We are also able to access information and resources through Mid-Central DHB.
Surgical Followup Yes Surgical care is provided at the Facility with surgical followup from Mid-Central DHB.
Psychiatric Care Yes Care is provided on site with support from the Psychiatric Team at Mid-Central DHB.
Community Health No Available from Mid-Central DHB.
Clinical Management Yes Clinical Leader works 40 hours a week, Monday to Friday.
Other Specialties No Available from Mid-Central DHB.
Updated: 3 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Dedicated bed for respite, If available.
Subsidised Yes Prescribed medication costs (Pharmac approved) covered by care package.
Private Paying Yes
Booking can be made in advance Yes
Updated: 12 Oct 2018
Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to personalize their rooms with personal treasures and photos. Larger items are negotiable providing it does not impede on safety.
Single Rooms Yes
Ensuite Yes Limited availability.
Alcohol Permitted Yes Alcohol is served on Friday evening at Happy Hour and at special events.
Pets In Residence Yes The facility has a spoilt cat named "Amber", Turtles, Fish and Budgis.
Phone Access In Own Room Yes Telephone jacks are provided by the facility in resident rooms but line costs are charged to the resident.
Wifi Yes
Resident can adjust heating in own room Yes Depending on room.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes The facility has 3 lounges and a separate dining room.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Palliative Care Contract Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Whanau Room Yes Available with a family kitchenette that provides access to tea, coffee, etc.
Maori Kaupapa Yes
Newsletter Yes Facility newsletter is distributed to resident families 3-4 times a year.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused at times and only if they do not impinge on others personal space.
Rural Setting No However we have extensive grounds that are maintained by our maintenance person.
Smokers Room No There is an outside smoking area in one of the courtyards.
Smoking Permitted Yes In the designated smoking area.
Semi-Secure Yes Family and friends are welcome anytime and there are no set visiting hours. Residents can entertain in their rooms or use the home's lounge areas. Family can book lounge with staff for special occasions.
Updated: 15 Jul 2019
Special Features
Special Features
Chiswick Park Lifecare offers all the benefits of the complex's facilities, including entertainment, activities and companionship. The site has 2 enclosed courtyards and extensive grounds with seating areas.Some rooms come with Freeview TV with no extra cost, and equipment & mobility aides are available for communal use. Facility has a maintenance person to look after the equipment and facility maintenance.

We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.

We are a nurse-led Aged Care Home, with our nursing model based on having two trained staff on during the day.
We support our Health Care Assistants to have a Level 3 qualification in Health and Wellness and we often have student nurses from Massy and UCOL working alongside us with some leading on to permanent employment.
Updated: 15 Jul 2019
Interests & Activities
Interests & Activities
Chiswick Park has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinator focuses on designing programmes for each individual at all levels of disability, to promote independence and creative expression. There's plenty to do for those who are in the mood for recreation-craft activities, games and quizzes, exercise groups. live music, church services, shopping trips and scenic excursions, just to mention a few.

The community is close to the town centre and several recreation areas, including Esplanade and Awapuni Racecourse.
Updated: 12 Oct 2018
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please refer to Management for more details.
Details about meals Nutritious meals are served in the dining room or in residents' rooms, depending on preference. Morning and afternoon tea is served every day, complete with home baking and happy hour happens twice a week. All meals are prepared and cooked on site by our professional kitchen staff and special diets are catered for. Resident's likes and dislikes considered. Winter and Summer menus. Main meal at lunch, tea and coffee facilities during the day via the kitchen. Residents can access food between meals. Resident monthly meetings are attended by kitchen manager who addresses food compliments or complaints.
Updated: 15 Jul 2019
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Can be accessed if required.
Malayalam Yes
Maori - Te Reo Yes
Nepali Yes
Updated: 14 Nov 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes There are visits facility twice monthly.
Baptist Yes Transport can be arranged to local services.
Christian Yes Transport can be arranged to a range of local services.
Muslim Yes Various local denominations do services on Sundays and can offer transport to services if required.
Methodist Yes Transport can be arranged to local services.
Non denominational Yes
Presbyterian Yes Transport can be arranged to local services.
Salvation Army Yes Visits the facility monthly, and transport can be arranged to services, also have TSA Chaplain visits twice weekly.
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available.
Updated: 14 Nov 2018
Location Distance Details
Public Transport Bus stop outside facility.
Shops 0.10 Km Dairy 2 blocks down road
Library 1.00 Km Down College Street, 5 minutes drive from facility. Library drops off books weekly to facility too.
Updated: 3 May 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 3 May 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.