Ellerslie Gardens Lifecare
At a glance
- Vacancy
- Yes
- Name
- Ellerslie Gardens Lifecare
- Category
- Hospital
- Address
- 20 Clare Place
Mt Wellington
Auckland 1060 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Shivani Maharaj
- Owner
- Heritage Lifecare
Other services
Photos
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Map
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Make your home at Ellerslie Gardens Lifecare.
When it comes to everyday life, Ellerslie Gardens makes it easy with personalised rest home, hospital and respite care. The well-appointed rooms all look out onto sheltered courtyards or garden views and come complete with ensuites, a call bell system, and WiFi.
Centrally located but away from the hustle and bustle, Ellerslie Gardens is just a hop, skip and jump from the Ellerslie and Mount
Wellington centres, with a bus stop and train station nearby.
We offer everything from a scooter bay to SKY TV, physiotherapy, podiatry, hairdressing and health checks. We have a range
of recreational activities including indoor bowls, exercise classes, quizzes and bingo. Our facility van is also always on hand for outings – including trips to the local RSA.
When it comes to everyday life, Ellerslie Gardens makes it easy with personalised rest home, hospital and respite care. The well-appointed rooms all look out onto sheltered courtyards or garden views and come complete with ensuites, a call bell system, and WiFi.
Centrally located but away from the hustle and bustle, Ellerslie Gardens is just a hop, skip and jump from the Ellerslie and Mount
Wellington centres, with a bus stop and train station nearby.
We offer everything from a scooter bay to SKY TV, physiotherapy, podiatry, hairdressing and health checks. We have a range
of recreational activities including indoor bowls, exercise classes, quizzes and bingo. Our facility van is also always on hand for outings – including trips to the local RSA.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 26 Oct 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 59 |
| Vacancy | Yes |
| Rooms are large with full ensuite facilities and ranchsliders to outside area. Some Room are very large double with kitchennette and full ensuite which are very popular for couples. Additional charges may apply for superior rooms occupied by one person. | |
| Impending vacancy | Yes |
| Premium Room Charges | Some Rooms from $10.00/day up to $30.00/day as at 04 Aug 2022 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
| Updated: 16 Aug 2022 | |
Testimonials
| Compliments From Mercy Hospice Team. Well done to you all for doing such an amazing job in challenging circumstances in the recent care of our young MND client. Keep up the good work. - Kate Y Just want to acknowledge the care "beyond and above" that staff at Ellerslie Gardens gave to our patient. It was an amazing commitment. - Janet Really appreciate all the kindness and care given to our patient and support for her family during their long journey. - June Thank you for all your care. A huge challenge well done. - Jo Amazing care given in an unusual and sometimes difficult situation - A Patricia and Staff, Our Aunt Eva was only with you a short time but the service was exceptional. We thank you so much for allowing us to stay with our Aunt, providing us with tea and coffee making facilities in the room and making us so comfortable in the last days. We cannot thank you enough and will never forget this experience. - Pam and Terry D. September 2016. |
| Updated: 15 Nov 2018 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | We provide 24 hour Registered Nurse cover. The Care Home Manager & Clinical Manager are Registered Nurses. The Registered Nurses are responsible for coordinating care of our hospital residents and provide clinical oversight & guidance to our Caregivers. |
| Nurse Practitioner | Negotiable | We have access to specialised nursing services if required and have a positive working relationship with our local DHB. | |
| Enrolled Nurse | 80 | Yes | Our Registered Nurses are supported by experienced Enrolled Nurses who are primarily based in our resthome and are responsible for coordinating care for our resthome residents and supporting the team of Caregivers. |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | 1 | Yes | Our Physiotherapist conducts weekly visits to assess, develop and evaluate mobility lifestyle plans for residents. He works in consultation with the Registered Nurses to ensure positive outcomes are achieved for residents. |
| Occupational Therapist | Negotiable | Can be arranged. | |
| Social Worker (on site) | Negotiable | Can be arranged. | |
| Diversional Therapist | Negotiable | Could be arranged if necessary. | |
| Activities Co-ordinator | 40 | Yes | |
| Hairdresser | 16 | Yes | Mondays and Wednesdays. |
| Podiatrist | 8 | Yes | Every 4 weeks. |
| Dietitian | Negotiable | All menus are Dietitian approved annually. A Dietitian can be arranged for general advice and to oversee special needs. | |
| Accredited Visitors | Yes | Age Concern, Advocacy Service and other community support groups | |
| Kaumatua | Yes | We endeavour to assist residents to maintain any cultural ties they may have in the community. Orakei Marae/Matewhiki Karehana Ngati Whatua Ki Tamaki is our local iwi. | |
| Chaplain/Spiritual Advisor | Yes | A Catholic Priest visits Wednesdays weekly, and an Anglican Minister visits third Thursday each month. Both visit rooms and hold services in our small lounge. Various other religious groups can be arranged to visit to provide services for all of our residents. | |
| Other Personnel | Yes | Ellerslie Gardens has a range of services available, such as email assistance, pharmacy and medication administration, housekeeping and laundry services, appointment transportation, and interpreter services. We are able to arrange for our residents if required. | |
| Updated: 13 Jun 2019 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen Concentrators available. |
| Gastronomy/Nasogastric Management | Yes | Provide care of PEG and Nasogastric feeds. |
| End of Life/Palliative Care | Yes | We accept Residents requiring Pallative Care and work in collaboration with Hospice and Palliative Care Team. |
| Dialysis | Yes | Access to a Specialist if necessary, have cared for Residents on Dialysis in the past. |
| Wound Care | Yes | Access to Specialist |
| Diabetic Care | Yes | Access to Specialist |
| Continence Advice | Yes | Access to Specialist |
| Stomal Therapy | Yes | Access to a Therapist to visit. |
| Stroke Rehabilitation | Yes | Access and referrals made as necessary, ordered by Doctors |
| Tracheotomy Care | Yes | Access to Specialists. |
| Spinal Injuries Care | Yes | Access to a Specialist as required |
| Infection Control | Yes | Infection Prevention Officer and Representatives. |
| Surgical Followup | No | We do not provide this on site but can faciliate transport to any follow up outpatient appointments. |
| Psychiatric Care | Yes | Referrals to Mental Health Team |
| Community Health | Yes | |
| Clinical Management | Yes | Clinical Services Manager is a Registered Nurse |
| Updated: 5 Jul 2017 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite Care is available through Respite Programme and Carer Support, dependant on bed availability. |
| Carer Support | Yes | Carer Support is available depending on bed availability. Top up charges apply. |
| Subsidised | Yes | Funding is through the Respite Care or Carer Support, however a top-up charge may apply. |
| Booking can be made in advance | Yes | We are only able to accoommodate short notice advance bookings if a room is available. |
| Updated: 5 Jul 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Rooms are fully furnished and encourage residents to personalize their rooms. |
| Single Rooms | Yes | Rooms are equipped with a nurse call system, spacious showers, personal heater, phone access, and safety grab rails. Freeview and Sky TV access is available. |
| Shared Rooms | Yes | All rooms are single, however some of the large rooms are able to accommodate two persons comfortably. |
| Rooms suitable for a couple | Yes | Large, self contained superior rooms are suitable for couples. No additional charge. |
| Ensuite | Yes | All rooms have partial ensuites. Those with full ensuites charges may apply. |
| Alcohol Permitted | Yes | Happy Hour is weekly on a Tuesday and other special occasions. Residents are welcome to purchase their own alcohol for their personal use at their own cost. |
| Pets In Residence | No | Pets are welcome to visit only. |
| Negotiate To Bring Own Pet | No | We apologise we are unable to accommodate requests to bring in pets to board in. |
| Phone Access In Own Room | Yes | This is at a cost to the resident for installation and monthly charges. |
| Wifi | Yes | Wifi services is available free of cost for residents |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | Communal lounges in the complex are equipped with comfortable seating, a stereo system and televisions with Freeview TV and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions. |
| Gay / LGBT IQ Friendly | Yes | A no discrimination policy is in place to provide a friendly and caring space for residents. |
| Female residents only | No | We cater for female and male residents. |
| Male residents only | No | We cater for male and female residents. |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | We work in collaboration with Hospice to provided quality palliative care services to our residents requiring specialised care. |
| Day Programme for day stay clients | Yes | Day Care is available through Carer Support funding. We apologise if we are unable to provide a pick up or drop off service. |
| Outings | Yes | As part of the activities programme, regular weekly trips are provided to the local community. These can include shopping, sightseeing and picnics. |
| Whanau Room | Yes | Available as well as a family kitchenette. |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | We have a monthly resident meeting. |
| Family Committee | Yes | Family members are welcome to attend resident meetings. |
| Newsletter | Yes | A Quarterly Heritage newsletter is available. |
| Policy for management of challenging behaviour | Yes | We work with Mental Health Services for Older People and family/whanau to ensure individual needs are assessed and met. |
| Confused Residents | Yes | This would need to be fully discussed prior to enable consideration of admission. |
| Smokers Room | Yes | Smokers room is located outside, in the courtyard behind the kitchen. Smoking is not permitted in bedrooms or in outside courtyard areas. |
| Smoking Permitted | Yes | Only in the Smokers Room. |
| Updated: 15 Nov 2018 | ||
Special Features
| Ellerslie Gardens Lifecare Complex offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a convenience shop, paraplegic toilets, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers. The facility boasts magnificent landscaped and vegetable gardens, with a BBQ area and a courtyard for quiet and peaceful sitting and relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere. Some of our Rooms are also very large, with kitchenettes including a microwave, fridge and kettle, so a level of independence and homelike environment can be enjoyed - especially when there are visitors. They are similar to a studio apartment and are very popular for couples. These have a full ensuite and the ability to have a sitting/dining area. They also have a ranch slider allowing access to the gardens. There are also large windows allowing plenty of light. Additional charges may apply. |
| Updated: 15 Nov 2018 |
Interests & Activities
|
Ellerslie Gardens has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinator focuses on designing programmes for each individual at all levels of disability, to promote independence and creative expression. Every morning our Activity Coordinator visits each Resident every morning and informs them of what is happening that day, and a Weekly Social Calendar is printed and on the notice board, with copies at Reception. Age Concern, Alzheimer's Society and other associations are easily accessed through us and we welcome them to our facility. Large print books and Blind Foundation listening books form part of our library service and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano is also available in the main lounges. Here are just some of the activities and interests of residents which arise on a regular basis: Workshop, billiards, card group, board games, jigsaws, indoor bowls, concerts, outside Entertainers, Cultural Performances, Parties with family members, and birthday celebrations complete with cake, present and photos! There is also active involvement in community events, with visits to the Mt Wellington Panmure RSA once a month as we have quite a few RSA members in our facility. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee. |
| Updated: 15 Nov 2018 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Fees include everything except non subsidised prescription items, hairdresser and podiatrist. All details are outlined in our Admission Agreement. | |
| Staffing qualifications and details | Trusted, reliable staff that have worked at Ellerslie Gardens for a long time. Staff do not tend to leave and consider Ellerslie Gardens as an extension of their own families. Ellerslie Gardens is owned by Harbourside Investments. | |
| Details about meals | Seasonal menus - all approved by Dietician. Excellent Cook. Individual needs and preferences catered for. | |
| Updated: 5 Jul 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Chinese | Yes | |
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Greek | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Access to an Interpreter |
| Maori - Te Reo | Yes | |
| Niuean | Yes | |
| Punjabi | Yes | |
| Rarotongan | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Updated: 5 Jul 2017 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | We are able to accommodate our residents' spiritual needs as requested. Spiritual advisor services are available. |
| Hindu | Yes | |
| Muslim | Yes | |
| Jehovah Witness | Yes | |
| Jewish | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Seventh Day Adventist | Yes | |
| Sikh | Yes | |
| Shinto | Yes | |
| (Other comments) | Yes | Catholic priest as requested and monthly visits for Holy Communion. Every third Thursday the Anglican Minister visits. |
| Updated: 15 Nov 2018 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.25 Km | Corner of Clare Place and Ellerlsie Panmure Highway |
| Shops | 1.00 Km | Panmure |
| Mall | 4.00 Km | Sylvia Park |
| Parks | 2.00 Km | Mt Wellington Regional Park |
| Library | 0.00 Km | Own library and Library bus comes once a month. |
| Updated: 5 Jul 2017 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| New Zealand Aged Care Association (NZACA) | Yes | |
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| Updated: 15 Nov 2018 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
