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Rest Home Care
29 Woodcote Ave
Christchurch 8042
(03) 349 8788
(03) 349 5654
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Liz Hampton - 03 349 8788
Ryman Healthcare
Clinical Manager:
Nicky Anderson
Village Administrator:
Susan Hurcomb
Other services
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Woodcote News Summer Newsletter 2019 Woodcote News Summer Newsletter 2019 Woodcote News Summer Newsletter 2019

View our latest newsletter here. You will get a glimpse into village life and what's been happening at the village lately.

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Winner: 2020 Trusted Brand Aged Care & Retirement Villages

Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Woodcote Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome care.

Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Woodcote is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Woodcote, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Woodcote Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 7 May 2020
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 49
Vacancy Yes
As a member of the Ryman Healthcare Group, residents, families and friends are assured of a friendly and welcoming environment for their loved one. Nestled in a picturesque setting the village is a wonderful care environment. As part of the Ryman Group if transfer to hospital level care or dementia care is easily facilitated. For more information on short or long term stays please contact Liz on 349 8788.
Impending vacancy Yes - Please call for availability
Premium Room Charges Some Rooms as at 27 Nov 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 27 Nov 2020
Type Hours Per Week Status Details
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, who overviews the clinical care of all residents in the resthome.
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. All our caregivers are supported to undertake training in care of the older person.
Physiotherapist Negotiable There is a physiotherapist who visits our facililty regularly and will review residents as required.
Activities Co-ordinator Yes We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the resident to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes
Dietitian Yes
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 7 May 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes As we also have a hospital associated with this resthome we have registered nurses available 24 hours per day and the expertise available to met all your needs. Please talk directly with Liz Hampton for more information.
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes
Other Specialties Yes As required
Updated: 7 May 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 7 May 2020
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to bring their own furniture and ornaments to make them feel at home.
Single Rooms Yes
Rooms suitable for a couple Yes We have two rooms which would suit a couple
Ensuite Yes All of our rooms have ensuites
Alcohol Permitted Yes We have a happy hour on a regular basis.
Pets In Residence Yes We have a rest home cat called Holly.
Negotiate To Bring Own Pet Yes Residents can negotiate to bring a pet but it does depend on the type of animal.
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes We have three lovely lounges and seating areas in our resthome.
Day Programme for day stay clients Yes Daycare is available 7 days per week
Outings Yes Outings are taken twice weekly in our own minivan to a variety of destinations
Maori Kaupapa Yes
Residents Committee Yes The Resident's Committee meets on a adhoc basis but resident's meetings are held regularly.
Family Committee No Family meetings are held twice yearly
Newsletter Yes Our newsletter is put out on a quarterly basis and available to all, along with being sent to all relatives.
Policy for management of challenging behaviour Yes Please contact management if you wish to view this.
Confused Residents Yes
Rural Setting No While we are not in a rural setting we have lovely gardens with beautiful established trees which truely gives the impression of a rural setting.
Smoking Permitted Yes Smoking permitted in certain garden areas.
Updated: 7 May 2020
Special Features
Special Features
A wonderful rural atmosphere and tranquil environment.

Ryman have now introduced a new initiative of providing resthome Level care in our serviced apartments. Please contact the village or Susie Alayne (03 338 7696) for information.
Updated: 7 May 2020
Interests & Activities
Interests & Activities
We have an extensive activities programme and are involved in the varying interest of our residents. Please feel free to contact for further information.
Activity programme, Age Concern, Advocate, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Cards, Craft, Children, Church, Email, Entertainers, Entertainment, Exercises, Games, Garden, Happy Hour, Housie, Indoor Games, Internet, Jigsaw, Library, Lotto, Movies, Music, Minibus, Outings, Pastoral care, Petanque, Quizzes, Reading, Shopping, Sky TV, Singing, Jigsaw, Lions, Lotto, Newspaper reading, Pianist
Updated: 7 May 2020
Additional Information
Additional Information
Topic Details
Details about Meals All of our delicious meals are cooked on site by our Qualified Chef
Staffing Qualifications and Details Many of our staff have been with Woodcote for a number of years and all are highly skilled or undertaking training.
Associated Complexes We are part of the Rymans Group of care facilities.
What's included in your fees and what's not Please contact management for details
Updated: 7 May 2020
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Updated: 7 May 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We respect all religions and denominations
Updated: 7 May 2020
Location Distance Details
Public Transport 0.50 Km
Shops 1.00 Km Hornby Mall
Mall 1.00 Km Hornby Mall
Parks 0.30 Km Hornby Domain
Library 1.00 Km Hornby Library
Updated: 7 May 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes Ryman Accreditation Programme
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 7 May 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.