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West Harbour Gardens Residential Care

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West Harbour Gardens Residential Care
Rest Home Care
315 Hobsonville Road
Postal Address
315 Hobsonville Road
Auckland 0618
(09) 417 0400
(09) 417 0401
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Melissa Harris - 027 654 6530
Sunrise Healthcare Ltd
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Owing its name to the beautiful grounds and greenery around the home, West Harbour Gardens is the perfect choice for great care and convenience in the Waitakere area.

Situated in a modern and developing suburb, West Harbour Gardens not only provides convenience for visitors in the West Auckland area, but also to visitors from Albany and the wider North Shore via the new and easily accessible motorway connection.

West Harbour Gardens boasts exceptional grounds, in both size and beauty. A central pagoda, three smaller raised gardens, an aviary, as well as internal courtyards creates a peaceful setting while still providing plenty of practical space for daily living.

The building itself is purpose-built as a Residential Care home, with three separate wings stemming from a central communal area. Two of the wings sport their own smaller lounge, retaining an intimate feeling to this moderately sized home. A large atrium for dining, activities, celebrations, and community provides a friendly and convenient space for daily living.

Located near the Western Motorway and within a relatively quiet and modern suburb, West Harbour Gardens really is well situated for families to visit their loved one. A stone throw away from Westgate shopping centre, and within 15 minutes of Albany mall, residents and families have easy access to local amenities and friendly cafes. And with local hospitals nearby, there is peace of mind that emergency assistance is close at hand if needed.

We offer a range of single rooms, with ability to accommodate couples. All rooms have direct access to outdoor courtyard areas, which is a rare feature in residential care home. Additionally, all rooms are positioned for morning or afternoon sun. Combining these features, our rooms offer superb value.

West Harbour Gardens has a strong community involvement, with visits from nearby schools and community groups, and the local RSA just across the road.

Visit us to today to help us find the perfect room for you.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 3 Oct 2018
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 28
Vacancy Yes
Impending vacancy Yes
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Aug 2019
“When I first came I settled in very well and I love living here because this is my home now. I have a very good friend; her name is Florence and she is in the same wing as me. We have lots of good chats and plenty of laughs. The food is very tasty and I always enjoy my apple at night. In the summer BBQs are my favourite, which we have every 2-3 weeks. I enjoy the bus trips and it does not matter where we go; also ‘Happy Hour’, and I love to sing along to the radio. I find the staff very kind and love being with them. I am very appreciative for all that is done for me at West Harbour Gardens" - Gay

“I was reluctant at first to come and live here but I realised I needed help. It was not easy at first, but with the help of the staff they encouraged me to obtain my independence. Life at West Harbour Gardens is very easy-going, to the point where I have become totally independent with my daily living. I am free to come and go as I please, going out with relatives. I also go for walks and draw house plans. I have made many friends at West Harbour Gardens and feel that I now have a whole new life.” Ian, 65 years

Updated: 3 Oct 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes 24 hours, 7 days a week
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Our Physiotherapist visits weekly. Our Physio Assistant then follows the programmes developed 7 days a week.
Diversional Therapist No Our Activities Team is led by a talented Coordinator and works with an Activities Assistant to provide activities 7 days a week. This programme offers opportunities for our residents in larger groups, in small groups or as individuals.
Activities Co-ordinator Yes Our Activities Team provide a varied programme to our residents 7 days a week. This programme offers opportunities for our residents in larger groups, small groups or as individuals.
Hairdresser Yes Our Hairdresser is here each week. Residents can request additional visits for those special occassions.
Podiatrist Yes Our Podiatrist visits 6 weekly. Additional visits can be arranged as required.
Dietitian Yes Reviews and approves our seasonal menus
Accredited Visitors Yes We have a wonderful base of volunteers who support the activities programme.
Kaumatua Yes As required
Chaplain/Spiritual Advisor Yes We have a fortnightly church service on Friday and can arrange spiritual support as required. In addition we have individuals from churches visiting individual residents.
Other Personnel Negotiable As required
Updated: 3 Oct 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Infection Control Yes
Updated: 3 Oct 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Our respite and short stay residents can expect to enjoy the same great service we are known to provide for our long term residents. Come in, put your feet up, and enjoy being part of our family.
Carer Support Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 3 Oct 2018
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Residents are responsible for their own account
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Outings Yes
Maori Kaupapa No If requested
Residents Committee Yes Resident meetings held regularly
Newsletter Yes Quarterly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes In designated areas
Updated: 3 Oct 2018
Interests & Activities
Interests & Activities
In a home where many residents live, it’s important to us to celebrate your individuality, make you feel valued, and respect your contributions.

Whether you want to read, paint, enjoy the outdoors, or almost any other thing imaginable, our care focusses on creating an environment where you have both the time and support to do what makes you happy. Our activities program is designed to give you a way to be part of the social life in the home, and also to do what you enjoy.

Activities programs are daily events staff facilitate with residents based on their preferences. On admission, our Activities Coordinator will work with care staff to understand your needs, and incorporate your preferences into the overall activity program.

Our activities program is run on a daily, and planned a week in advance. This means our residents and families can see what activities we are planning, and even make special requests.

Our activities teams regularly organize mobility vans or other transport to take residents out for special events. Some residents have complex levels of care, making it difficult for them to participate in activities. In these cases, we make every effort to move beds and wheelchairs into communal or outdoor areas, and to do what we can.

Please ask your local Manager about how we can accommodate you preferences in our activities programs.

Updated: 3 Oct 2018
Additional Information
Additional Information
Details about Meals When we say "home cooked", we mean it! All meals are designed a by professional chefs, and reviewed by a leading dietician.
Staffing Qualifications and Details Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care.
Associated Complexes West Harbour Gardens Residential Care is part of the Sunrise Healthcare family of homes
Updated: 3 Oct 2018
Languages Spoken
Languages Spoken
Deaf Blind Sign Language Yes
English Yes
Fijian Yes
Fijian Indian Yes
Interpreter Yes Available on request
Maori - Te Reo Yes
Samoan Yes
Sign Language Yes
Updated: 3 Oct 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes Weekly visits for pastoral care
Updated: 3 Oct 2018
Public Transport 3.00 km Bus stop
Shops 0.50 km Hobsonville Shops
Mall 3.00 km Westgate mall
Updated: 3 Oct 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 3 Oct 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.