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West Harbour Gardens Residential Care

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Information Pack
At a glance
Vacancy
Soon
Name
West Harbour Gardens Residential Care
Category
Rest Home Care
Address
315 Hobsonville Road
Hobsonville
Auckland 0618
Postal Address
Same as above
DHB
Waitemata
Phone
(09) 417 0400
Fax
(09) 417 0401
Email
View Email Address
Web
Visit Website
Personnel
Manager
Melissa Harris - 09 417 0400
Owner
Sunrise Healthcare Ltd
Other services
Photos
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Description
Owing its name to the beautiful grounds and greenery around the home, West Harbour Gardens is the perfect choice for great care and convenience in the Waitakere area.

Situated in a modern and developing suburb, West Harbour Gardens not only provides convenience for visitors in the West Auckland area, but also to visitors from Albany and the wider North Shore via the easily accessible motorway connection.

West Harbour Gardens boasts exceptional grounds, in both size and beauty. A central pagoda, three smaller raised gardens, an aviary, as well as internal courtyards creates a peaceful setting while still providing plenty of practical space for daily living.

The building itself is purpose-built as a Residential Care home, with three separate wings stemming from a central communal area. Two of the wings sport their own smaller lounge, retaining an intimate feeling to this moderately sized home. A large atrium for dining, activities, celebrations, and community provides a friendly and convenient space for daily living.

Located near the Western Motorway and within a relatively quiet and modern suburb, West Harbour Gardens really is well situated for families to visit their loved one. A stone throw away from Westgate shopping centre, and within 15 minutes of Albany mall, residents and families have easy access to local amenities and friendly cafes. And with local hospitals nearby, there is peace of mind that emergency assistance is close at hand if needed.

We offer a range of single rooms. All rooms have direct access to outdoor courtyard areas, which is a rare feature in residential care home. Additionally, all rooms are positioned for morning or afternoon sun. Combining these features, our rooms offer superb value.

West Harbour Gardens has a strong community involvement, with visits from nearby schools and community groups, and the local RSA just across the road.

Visit us to today to help us find the perfect room for you.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 3 Oct 2018
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 12
Vacancy Soon
As per room availability - please do enquire
Impending vacancy Yes
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 Oct 2019
Testimonials
Testimonials
“When I first came I settled in very well and I love living here because this is my home now. I have a very good friend; her name is Florence and she is in the same wing as me. We have lots of good chats and plenty of laughs. The food is very tasty and I always enjoy my apple at night. In the summer BBQs are my favourite, which we have every 2-3 weeks. I enjoy the bus trips and it does not matter where we go; also ‘Happy Hour’, and I love to sing along to the radio. I find the staff very kind and love being with them. I am very appreciative for all that is done for me at West Harbour Gardens" - Gay

“I was reluctant at first to come and live here but I realised I needed help. It was not easy at first, but with the help of the staff they encouraged me to obtain my independence. Life at West Harbour Gardens is very easy-going, to the point where I have become totally independent with my daily living. I am free to come and go as I please, going out with relatives. I also go for walks and draw house plans. I have made many friends at West Harbour Gardens and feel that I now have a whole new life.” Ian, 65 years

Updated: 3 Oct 2018
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes 24 hours, 7 days a week
Nurse Practitioner Yes via the DHB
Healthcare Assistants/Caregivers Yes 24 hour per day, 7 days per week
Physiotherapist Yes Our Physiotherapist visits weekly. Our Physio Assistant then follows the programmes developed .
Occupational Therapist Yes via DHB services if requested or required
Diversional Therapist Yes Our Activities Team is led by a talented Coordinator and works with an Activities Assistant to provide activities 7 days a week. This programme offers opportunities for our residents in larger groups, in small groups or as individuals.
Activities Co-ordinator Yes Our Activities Team provide a varied programme to our residents 7 days a week. This programme offers opportunities for our residents in larger groups, small groups or as individuals.
Hairdresser Yes Our Hairdresser is here each week. Residents can request additional visits for those special occassions.
Podiatrist Yes Our Podiatrist visits regularly. Additional visits can be arranged as required.
Dietitian Yes Reviews and approves our seasonal menus
Accredited Visitors Yes .
Kaumatua Yes As required
Chaplain/Spiritual Advisor Yes We have a fortnightly church service and can arrange spiritual support as required.
Other Personnel Negotiable As required
Updated: 15 Oct 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes Our kind and caring staff can support you through this journey
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes On enquiry
ACC Rehabilitation Yes On enquiry
Infection Control Yes
Clinical Management Yes
Updated: 15 Oct 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Our respite and short stay residents can expect to enjoy the same great service we are known to provide for our long term residents. Come in, put your feet up, and enjoy being part of our family.
Carer Support Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 3 Oct 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes We provide the basics and encourage you to arrange the room to be as homely as possible
Single Rooms Yes
Rooms suitable for a couple Yes On enquiry - we have 2 suitable rooms, both heavily booked or occupied
Alcohol Permitted Yes In moderation, happy hours are always a fun time.
Pets In Residence Yes We have 2 cats who roam the facility
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Residents are responsible for their own set up and account management
Wifi Yes on enquiry - additional cost
Resident can adjust heating in own room Yes Each room has a heater and can be manually adjusted to suit individual needs
Cater for under 65 yrs with Disability Yes on enquiry
Lounges/seating areas Yes We have 2 lounge spaces outside of the main atrium to allow choice
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes Our kind and caring staff can support you through this journey
Day Programme for day stay clients Yes On enquiry to discuss individual needs
Outings Yes As per the monthly activities calendar and on negotiation with residents
Whanau Room Yes Our lounge spaces can be made available for larger groups on enquiry
Maori Kaupapa Yes If requested
Residents Committee Yes Resident meetings held regularly
Family Committee No Family are welcome to attend the residents meeting
Newsletter Yes Quarterly newsletter provided
Policy for management of challenging behaviour Yes Our staff are trained to manage behaviours and this will be discussed with you on admission
Confused Residents Yes Again, our staff are trained to support residents who experience levels of confusion
Smoking Permitted No In designated areas for residents who wish to smoke, although West Harbour Gardens is a smoke free site
Semi-Secure Yes Whilst we have secure fencing to ensure the safety of our residents with dementia, there are other accesses for resthome and hospital residents to come and go freely
Updated: 15 Oct 2019
Interests & Activities
Interests & Activities
In a home where many residents live, it’s important to us to celebrate your individuality, make you feel valued, and respect your contributions.

Whether you want to read, paint, enjoy the outdoors, or almost any other thing imaginable, our care focusses on creating an environment where you have both the time and support to do what makes you happy. Our activities program is designed to give you a way to be part of the social life in the home, and also to do what you enjoy.

Activities programs are daily events staff facilitate with residents based on their preferences. On admission, our Activities Coordinator will work with care staff to understand your needs, and incorporate your preferences into the overall activity program.

Our activities program is run on a daily, and planned a week in advance. This means our residents and families can see what activities we are planning, and even make special requests.

Our activities teams regularly organize mobility vans or other transport to take residents out for special events. Some residents have complex levels of care, making it difficult for them to participate in activities. In these cases, we make every effort to move beds and wheelchairs into communal or outdoor areas, and to do what we can.

Please ask your local Manager about how we can accommodate you preferences in our activities programs.


Updated: 3 Oct 2018
Additional Information
Additional Information
TopicDetails
Details about Meals When we say "home cooked", we mean it! All meals are designed a by professional chefs, and reviewed by a leading dietician.
Staffing Qualifications and Details Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care.
Associated Complexes West Harbour Gardens Residential Care is part of the Sunrise Healthcare family of homes
Updated: 3 Oct 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
Chinese Yes via staff onsite
English Yes West Harbour Gardens is an English speaking facility
Fijian Yes via staff onsite
Fijian Indian Yes via staff onsite
Filipino Yes via staff onsite
Hindi Yes via staff onsite
Interpreter Yes Available on request
Korean Yes via staff onsite
Maori - Te Reo Yes via staff onsite
Samoan Yes via staff onsite
Tagalog Yes via staff onsite
Tongan Yes via staff onsite
Tuvalu Yes via staff onsite
Updated: 15 Oct 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes Weekly visits for pastoral care
Updated: 3 Oct 2018
Distances
Distances
LocationDistanceDetails
Public Transport 3.00 km Bus stop
Shops 0.50 km Hobsonville Shops
Mall 3.00 km Westgate mall
Updated: 3 Oct 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 3 Oct 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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