WINDSORCARE - Resthome
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At a glance
- Vacancy
- No
- Name
- WINDSORCARE
- Category
- Rest Home
- Address
- 1 Horseshoe Lake Road
Shirley
Christchurch 8061 - Region
- Canterbury
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Dr Warren Smith, PhD - (03) 385 3179
- Owner
- Windsor House Cottage Trust
Other services
Photos
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Map
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 26 Sep 2019 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 20 |
| Vacancy | No |
| Enquiries are always welcome. For further information and to view our facility, please contact Gene Ruiz on 03 385 3179. | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $25.00/day up to $25.00/day as at 22 Oct 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 29 Oct 2025 |
|
Testimonials
| "To the wonderful staff at Windsor house and the great respite care I received" (former staff member) "Just as an aside your staff are fantastic to work with. I have been into many resthomes/hospitals in my time and I'm very impressed with how they interact with each other, the patients and myself as an outsider. It is much appreciated" (visiting physiotherapist). |
|
Updated: 26 Sep 2019 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Very stable long-serving staff. | |
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | Our staff all engage in on-going training. Many have their National Certificate in Age Care. Remuneration at Windsor is linked to training. | |
| Physiotherapist | Yes | Contracted | |
| Diversional Therapist | Yes | We have 2 Diversional Therapists and one assistant. They are all qualified and offer a varied programme. | |
| Hairdresser | Yes | Visits weekly for two mornings | |
| Podiatrist | Yes | Visits every fortnight. Very experienced with people who have Diabetes. | |
| Dietitian | Yes | contracted | |
| Accredited Visitors | Yes | ||
| Chaplain/Spiritual Advisor | Yes | regular on site inter-denominational services. Priests visit for communion. | |
| Other Personnel | Yes | visiting cottage nurse a choice of General practitioners Hearing clinic visiting dentist on request (dentures) | |
|
Updated: 26 Sep 2019 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Infection Control | Yes | |
| Clinical Management | Yes | |
|
Updated: 26 Sep 2019 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Available only in between permanent placements. We are happy to try to help. |
| Carer Support | Yes | limited day care strictly by negotiation |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | No | Sorry |
|
Updated: 26 Sep 2019 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | By agreement. Permitted limited items due to Health & Safety of residents and staff. Large or heavy items are not permitted because of cleaning and living requirements. |
| Single Rooms | Yes | |
| Ensuite | Yes | 20 ensuited rooms. |
| Alcohol Permitted | Yes | Happy hour weekly |
| Pets In Residence | Yes | We have a new aged cat who spends most of its time in the Rest Home. We encourage visits from family pets. Dogs must be on a leash when visiting. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | At own cost |
| Wifi | Yes | |
| Lounges/seating areas | Yes | separate lounge and dining rooms and Entertainment centre. Small atrium at end of each wing |
| LGBTQIA+ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | Limited capacity |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | strictly by negotiation with General Manager |
| Outings | Yes | regular and varied |
| Whānau Room | Yes | |
| Residents Committee | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Smoking Permitted | Yes | strictly in accordance with resident's alertness and in the designated area. |
|
Updated: 26 Sep 2019 |
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Special Features
| Not-for-Profit Charitable Trust. |
|
Updated: 26 Sep 2019 |
Interests & Activities
| Varied activities -housie, bowls, quiz, movies and regular/varied entertainment. Van outings. Big print books, Bowls, Church, Craft, Canine friends, Housie, Library, Newspaper reading, Shopping trips |
|
Updated: 26 Sep 2019 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact manager for details. | |
|
Updated: 26 Sep 2019 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
|
Updated: 26 Sep 2019 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | No | No particular religious affiliations. We do hold inter-denominational services. Our Diversional Therapists will try to arrange appropriate people for individual spiritual needs. |
|
Updated: 26 Sep 2019 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Main bus services as well as Metro and Orbiter buses from the Mall. A bus stop outside our gate. |
| Shops | 0.05 Km | Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores. |
| Mall | 0.05 Km | Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores. Cafes and restaurants. |
| Parks | 0.50 Km | Burwood Park |
| Library | 0.50 Km | Shirley Library. Within the Mall site |
|
Updated: 26 Sep 2019 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | One of our Diversional therapists is a qualified assessor |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 26 Sep 2019 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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