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Voguehaven Rest Home
At a glance
- Vacancy
- Soon
- Name
- Voguehaven Rest Home
- Category
- Rest Home Care
- Address
- 145 Main Road
Hastings
Clive - Postal Address
- PO Box 78 Clive
- DHB
- Hawke's Bay
- Phone
- (06) 870 0392
- Fax
- (06) 8700 403
- View Email Address
Personnel
- Manager
- Wendy Surgeon - (06) 870 0392
- Owner
- Wendy Surgeon - (06) 870 0392
Photos
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Map
Description
We are a family owned Rest Home - run by Wendy and daughter Hayley. We pride ourselves on treating our residents as our extended family and work hard to ensure that they feel at home. Residents, their families, owners,and staff are all part of one family here at Voguehaven and all are valued as such.
We maintain a close relationship with Clive Medical Center and Clive Pharmacy to ensure that all residents health issues are dealt with as quickly and efficiently as possible. Our local GP makes a weekly ward round every Tuesday and a 24/7 service is offered for emergencies.
The Owners, Management and Staff aim to provide excellent care in our secure family environment where the elderly, frail or confused may live in an atmosphere of respect and friendliness and have their physical, psychological, cultural and religious needs met
We maintain a close relationship with Clive Medical Center and Clive Pharmacy to ensure that all residents health issues are dealt with as quickly and efficiently as possible. Our local GP makes a weekly ward round every Tuesday and a 24/7 service is offered for emergencies.
The Owners, Management and Staff aim to provide excellent care in our secure family environment where the elderly, frail or confused may live in an atmosphere of respect and friendliness and have their physical, psychological, cultural and religious needs met
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | No |
| Updated: 11 Jun 2014 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 25 |
| Long term vacancy | No |
| Short term vacancy | No |
| Cozy, sunny home with beautiful gardens, court yard, and gazebo. With all rooms offering garden views. | |
| Impending vacancy | Yes |
| Updated: 29 May 2017 | |
Testimonials
| Pleasant family home. Fabulous meals. Good medical attention. We've been lucky with the timing of my wife coming into Voguehaven as we came in with the new owners and have been happy with everything.
Working in the industry, I was very particular about where my parents would end up, which is why my father is in Voguehaven. |
| Updated: 6 Jun 2013 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 5-20 | Yes | Voguehaven has a 24 hour on call RN services, with our RN living on site. We provide weekly Doctor rounds, via Clive Medical Centre, this service allows us to provide continium of care. |
| Healthcare Assistants/Caregivers | 24/7 | Yes | |
| Activities Co-ordinator | 10-20 | Yes | |
| Hairdresser | 8 | Yes | Weekly visits by our local hairdresser Louise, who also provides manicures. |
| Podiatrist | Yes | 6 weekly visits from Dr Neville Crocker. | |
| Kaumatua | Negotiable | ||
| Other Personnel | Yes | We have a musician in to entertain residents at least once a month. | |
| Updated: 22 Oct 2013 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Via Service with DHB |
| Surgical Followup | Yes | Local G.P. and Registered Nurse input and DHB followup as required. |
| Wound Care | Yes | We pride ourselves on wound care our Registered Nurse has DHB Wound Specialist input as required. |
| Diabetic Care | Yes | Voguehaven provides weekly G.P. visits through the Clive Medical Centre and this relationship extends through to include Diabetic Care. |
| Continence Advisor | Yes | Via DHB and product supplier. |
| Infection Control | Yes | Via DHB and NZ Aged Care Association |
| Updated: 6 Jun 2013 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We are happy to provide Respite care when we have beds available. |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 1 Dec 2013 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | Provided through DHB |
| Day Care | Yes | Available 7 days a week |
| Primary Health Funded Short Term Care | Yes | |
| Rooms (Single) | Yes | 22 Single |
| Rooms (Shared) | Yes | 2 Double |
| Rooms (Suit Couple) | Yes | 2 Double |
| May Bring Own Furniture | Yes | Rooms can be as personalised as residents wish. We encourage residents to make their room homely with personal items. |
| Alcohol Permitted | Yes | In moderation - we have regular happy hours. |
| Pets In Residence | Yes | Our owner brings her small dog, Lucy, in most days and we have Manny and Baily the cats who belong to the Rest Home - or rather the Rest Home belongs to them! |
| Negotiate To Bring Own Pet | Yes | Small pets are welcome.This must be by negotiation and in consideration of other residents. |
| Phone Access In Own Room | Yes | By Arrangement, we can also arrange for wireless internet if a resident has their own computer. |
| Resident can adjust heating in own room | Yes | This is monitored by staff to prevent accidents. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | Voguehaven has two lounge and two dining areas, with many beautiful outdoor patio areas. |
| Outings | Yes | Voguehaven provides 8 seater van for regular outings. Monthly R.S.A. trips, library visits, garden visits and much much more. |
| Rural Setting | Yes | Located between Hastings and Napier, in Clive a riverside community, wonderful township. |
| Smokers Room | Yes | Designated outside covered areas. |
| Smoking Permitted | Yes | Yes smoking is permitted with supervision for safety. |
| Semi-Secure | Yes | Voguehaven has only one entry and exit driveway, with an electric gate, controlled from the Care Office. We have one main visitors entrance which also has an electronic door so that confused residents are secure. |
| Sprinklers | Yes | |
| Audit report available | Yes | |
| Updated: 17 Mar 2017 | ||
Special Features
| Voguehaven is proud to offer a warm, family home with care provided by a wonderful team of very positive caregivers led by Wendy & Sean. A home that invites family, children & pets to be part of our every day. Our registered nurse and her family live one site and her children are daily visitors with their own 'jobs' in the home. Between the kids and the pets and the cheerful staff, this encourages a fun, happy environment that feels like a normal family home - just a bit bigger and with up to 26 Grandmas and Grandads!
If any resident would like a patch of garden or simple chores, to help them feel useful, like they were in their own homes, we are happy to accommodate. |
| Updated: 21 Jan 2014 |
Interests & Activities
| Activity programme, Age Concern, Big print books, Bingo, Breakfast in bed, Canine friends, Cards, Children, Classical Music, Concerts, Craft, Entertainers, Fax, Games, Garden, Gardening, Happy Hour, Library, Minibus, Newspaper reading, Music, Movies, Pianist, RSA, Sing-a-longs, Digital camera, Exercises, Indoor Games, Outings, Roses, Shopping, Quizzes, Videos |
| Updated: 12 Jun 2013 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | Voguehaven is proud to offer all home cooked meals, we work with a seasonal rotating menu, catering for individual likes and dislikes. Our menu is also a reflection of input from our Residents. Our morning and afternoon teas are good, old-fashioned, home baking. | |
| Staffing Details | Voguehaven is very proud of its staff - whom are qualified in providing excellent care at all times. We encourage our staff in their further education and our very proud of our staff who are pursuing qualifications at EIT. | |
| Updated: 17 Mar 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 17 Mar 2017 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Roman Catholic | Yes | |
| Updated: 6 Jun 2013 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.30 km | Local bus service available opposite BP service station |
| Shops | 0.50 km | Local Pharmacy, Dairy, Four Square, Lotto, Food Bar, Bottle Store, Pub, Restaurants, Medical Centre, Service Station, Cafe |
| Parks | 1.00 km | Fardon Park just over Clive Bridge |
| Library | 9.00 km | Hastings Public Library |
| Updated: 6 Jun 2013 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
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||
| Updated: 6 Jun 2013 | ||