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Ultimate Care Oakland

At a glance
Ultimate Care Oakland
Rest Home
108 Thirteenth Avenue
Tauranga South
Tauranga 3112
Bay of Plenty
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Chris Boudet - 07 578 2514
Ultimate Care Group Ltd - 04 477 9358
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Ultimate Care Oakland Brochure Ultimate Care Oakland Brochure Ultimate Care Oakland Brochure

Contact us today to see what a positive move to Ultimate Care Oakland can make to your life. 

Visitors as usual (but not if you're unwell or recently returned from overseas)
Ultimate Care Oakland is centrally located in the heart of the Avenues and is one of the longest established rest home and hospital facilities in Tauranga.

We believe the most important factor for our residents is to assist them to live a full quality life, in a warm, friendly and family-oriented environment, one that respects and celebrates their individuality and life. Our trained nurses are specialists in aged care and we provide personal care plans along with tailor-made activity programmes.

There’s a real sense of community here, we have communal living areas where residents can spend time together relaxing and catching up and an open door policy when friends and families visit. We can also accommodate couples in the same room.

With the adjoining Oakland Apartments offering independent and assisted living, Ultimate Care Oakland provides a full continuum of care.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 14 Dec 2020

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 38
Vacancy Yes
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $20.00/day up to $55.00/day as at 13 Jun 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 12 Jul 2024

"Staff that I have interacted with are simply wonderful".

"With regards to staff, I have on occasions told other members of my family that the best things about this establishment is the rapport we have with the people who are looking after us. That is management, nurses, carers, entertainment, maintenance, laundry and cleaning staff".

"The staff are supported by each other and they show respect for me".

"Kind and friendly helpers. Caregivers extremely efficient Nurses. Grea group of people at dinner, great activities".

Updated: 22 Mar 2021

Type Hours Per Week Status Details
Registered Nurse Yes We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7.
Enrolled Nurse Yes Support Registered Nurses and to lead caregiver teams.
Healthcare Assistants/Caregivers Yes Our caregivers are passionate about what they do. Our home is your home, we go out of our way to make you feel you're at home and are able to maintain your independence. Our caregivers are well trained and committed to providing a high standard of care.
Physiotherapist Yes A Physiotherapist is on-site on Tuesdays & Thursdays.
Occupational Therapist No We are happy to make a referral for Occupational Therapist input should you require it.
Diversional Therapist Yes We have a full-time Diversional Therapist who oversees our activities programme ensuring all our residents likes and interests are met.
Activities Co-ordinator Yes Monday to Friday our activities coordinator ensures our programme is successful and our residents have a wonderful time going out on trips or partaking in quiz time, happy hour, and much more.
Hairdresser Yes We have a hairdresser who comes on-site one day per week so you don't have to go far to have a bit of a do.
Podiatrist Yes Monthly visits first Wednesday of the month.
Dietitian Yes All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation
Chaplain/Spiritual Advisor Yes We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required.
Other Personnel Yes We have a team of experts at our National Support Office that consists of clinical support, financial support and property support.

Updated: 14 Dec 2020

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We can provide if prescribed by a doctor, and oxygen management.
Gastronomy/Nasogastric Management Yes Our staff our suitably trained to manage any gastric/nasogastric requirments.
End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care Yes We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment.
Diabetic Care Yes All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice Yes We have staff internally that are experienced and educated regarding incontinence products that are used within the facility and are more than happy to review your continence needs.
Stroke Rehabilitation Yes If you have recently suffered a stroke, we can be part of your rehabilitation programme to assist you in your recovery.
Infection Control Yes Our organisation has a very robust infection control programme that has been endorsed by the Medical Officer of Health.
Surgical Followup Yes If you have a surgical procedure we are more than happy to be part of your post-op recovery.
Clinical Management Yes Our Clinical Services Manager has extensive aged care and rehabilitation experience and is our infection control representative
Other Specialties No Many of our nurses are InterRAI trained. As well as student nurse mentors and assessors.

Updated: 14 Dec 2020

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities.
Subsidised Yes Yes, we provided subsidised services should you meet the requirements.
Private Paying Yes Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy.
Booking can be made in advance Yes We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities.

Updated: 14 Dec 2020

Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to bring any items that make their room homely including any pieces of furniture they may want and will need to bring a TV for their room if they require one.
Single Rooms Yes We have single rooms available.
Shared Rooms Yes We may have a shared room available please contact us for more information and availabilities.
Rooms suitable for a couple Yes We do have a room suitable for couples please call us for more information and availabilies.
Ensuite Yes
Alcohol Permitted Yes To be monitored by Registered Nurse (medical condition permitting) and approved by G.P.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are pet friendly and animals are permitted at the discretion of the Facility Manager. All pets must be well behaved and if the resident goes on holiday at anytime the pet must be placed in pet accommodation for the period of holiday.
Phone Access In Own Room Yes A personal phone line can be arranged with a private provider to have a telephone connected to your room. Additional fees may apply.
Wifi Yes Free wi-fi available to our residents and visiting families.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes We are a dedicated provider who will assess each individuals needs prior to any admission to ensure we can provide the level of service required.
Lounges/seating areas Yes Each Wing has its own lounge and dining facilities.
Provide End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual needs and practical tasks. Their families need suport as well. It is our goal to provide all of tis at the end stage of life.
Outings Yes Yes, we have regular trips out and about that are very popular with our residents.
Whānau Room Yes Quiet room available for bookings.
Residents Committee Yes Monthly meetings are held.
Family Committee Yes Regular family meetings to keep family/whanau informed of resident's progress.
Newsletter Yes The newsletter is available every two months. We are more than happy to share with you our newsletter.
Policy for management of challenging behaviour Yes Our organisation has very robust policies that help guide our staff to provide the high standard of care.
Confused Residents Yes From time to time, some of our residents may be confused and our staff are at hand to manage this, ensuring the residents safety is paramount at all times.
Smoking Permitted Yes The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area.

Updated: 14 Dec 2020

Special Features
Special Features
Ultimate Care Oakland is centrally located in Thirteenth Avenue, Tauranga, close to shops, supermarkets, restaurants, doctors, hospitals and churches. Ultimate Care Oakland is part of the Ultimate Care Group Ltd, a NZ owned and operated group of facilities which prides itself on retaining a personal touch with our residents and families.

Updated: 14 Dec 2020

Interests & Activities
Interests & Activities
Activity programme, Big print books, Board games, Breakfast in bed, Church services, Concerts, Entertainment, Exercises, Games, Garden, Happy Hour, Housie, Hydrotherapy, Indoor Games, Massage, Music, Outings, Roses, Shopping, Sing-a-longs, Videos.

Updated: 14 Dec 2020

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list.
Staffing qualifications and details Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care. They are supported by National Office at Ultimate Care Group Ltd who have extensive experience and expertise in the Residential Health Sector and therefore understand the complexities and requirements of our residents.
Details about meals Daily home baking and dietician approved menus. We can cater for vegetarian, mulee, diabetic, gluten-free options.
Associated Complexes We also offer hospital-level care, respite care and palliative care services. Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide.

Updated: 14 Dec 2020

Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
Chinese dialect Yes
English Yes
Filipino Yes
Hindi Yes
Māori - Te Reo Yes
Rumanian Yes
Russian Yes
Other Details Yes We can arrange a translator service should you require them.

Updated: 14 Dec 2020

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
(Other comments) Yes Other Faiths can be sourced by the Facility to see if there's a local representation.

Updated: 14 Dec 2020

Location Distance Details
Public Transport 0.50 Km Buses leave from Fraser Street
Shops 0.50 Km 11th Avenue, Coutdown, Foodtown
Mall 1.00 Km 11th Avenue Shopping Centre
Parks 1.00 Km Memorial Park, 11th Avenue
Library 2.00 Km Tauranga Central Library

Updated: 14 Dec 2020

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 14 Dec 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.