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Ultimate Care Oakland

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Information Pack
At a glance
Vacancy
Yes
Name
Ultimate Care Oakland
Category
Rest Home Care
Address
108 Thirteenth Avenue
Tauranga
DHB
Bay of Plenty
Phone
(07) 578 2514
Fax
(07) 578 2257
Email
View Email Address
Web
Visit Website
Personnel
Manager
(07) 578 2514 (Ext 702)
Owner
Ultimate Care Group Ltd - (04) 477 9358
Other services
Photos
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Ultimate Care Oakland Brochure Ultimate Care Oakland Brochure Ultimate Care Oakland Brochure
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Description
With the adjoining Copper Beech Apartments offering independent and assisted living (see our Retirement Villages ('Purchase') page), Ultimate Care Oakland provides a full continuum of care, its rest home and hospital facilities ensuring that ongoing health requirements can be easily managed.

Staff say, "There’s a real sense of community here. We have communal living areas where residents can spend time together relaxing and catching up and an open door policy when friends and families visit. All of our friendly nurses are specialists in aged care and we provide personal care plans along with tailor-made activity programmes. We can also accommodate couples in the same room."

The original villa dates back to the 1800's and has a unique ambience. We provide long and short term care, respite care and are skilled in palliative care.

All of our friendly nurses are specialists in aged care and we provide personal care plans along with tailor-made activity programmes. We can also accommodate couples in the same room.

Click our 'Downloads' tab above to download a copy of our brochure

Or call Raewyn, our Facility Manager on (07) 578 2514 to arrange a personal tour.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Updated: 31 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 30
Vacancy Yes
Please give us a call. We have a number of rooms you can choose from
Impending vacancy Yes
Additional Room CostsSome Rooms
Updated: 13 Dec 2017
Testimonials
Testimonials
"The family would like to say a big thank you for your compassionate care of our mum and grandma and your thoughtful gestures to the family on her passing. She was very content at Oakland's and enjoyed having laughs with her carers".

"You do a fabulous job in caring for the residents at Oakland".
Updated: 31 Aug 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have a team of dedicated registered nurses who are committed to providing the best possible care
Enrolled Nurse Yes Support Registered Nurses and to lead caregiver teams
Healthcare Assistants/Caregivers Yes Our care givers are passionate about what they do. Our home is your home and we go out of our way to make you feel your at home. Our caregivers are well trained and committed to providing a high standard of care
Physiotherapist Yes On site Tuesday and Wednesday
Occupational Therapist No By referral
Own Social Worker 0.00 No By referral
Diversional Therapist Yes Our
Activities Co-ordinator Yes Monday to Friday for inhouse activities and outings
Hairdresser Yes Every Thursday
Podiatrist Yes Monthly visits first Wednesday of the month
Dietitian Yes To review our menu and by consultation as required
Chaplain/Spiritual Advisor Yes Inter-denominational support and services available as required
Updated: 31 Aug 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes We work closely with Waipuna Hospice, and all our staff are experienced in working with palliative care
Gastronomy/Nasogastric Management Yes Registered Nurses are competent with PEG feeds
Oxygen Management Yes Oxygen concentrators are available if required
Surgical Followup Yes If you require a surgical procedure we are happy to be part of your recovery programme
Wound Care Yes All our nursing staff have regular updates on wound care and our facility manager is a wound care specialist.
Diabetic Care Yes All our staff attend regular training and updates on diabetes care.
Continence Advisor Yes All our staff attend regular training on continence care and we have staff who specialise in this area.
Infection Control Yes All our staff attend regular training and updates and we have infection control trained specialist staff on our team
Stroke Rehabilitation Yes Our staff are experienced in supporting resident post stroke and our clinical nurse manager has extensive rehbailitation experience.
Gerontological Care Yes All our staff have recieved aged care specific training and our care staff recieve Careerforce training. Our Clinical manager and Facility Manager have both worked in aged care for an extensive number of years.
Urology No All nurses are trained and attend regular updates on IDC Suprapubic male and female catheterisation.
Clinical Manager Yes Our Clinical Services Manager has extensive aged care and rehabilitation experience and is our infection control representative
Other Nursing Specialities No Many of our nurses are InterRAI trained. As well as student nurse mentors and assessors.
Other Post Graduate Specialities Yes A number of our nursing staff hold post graduate qualifications in nursing which include Teaching, Assessing, Research, Ethics.
Updated: 31 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 31 Aug 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We are a dedicated provider who will assess each individuals needs prior to any admission to ensure we can provide the level of service required.
Other End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual needs and practical tasks. Their families need suport as well. It is our goal to provide all of tis at the end stage of life.
Whanau Room Yes Quiet room available for bookings.
Rooms (Single) Yes We have single rooms available
Rooms (Shared) Yes We may have a shared room available please call our manager to discuss
Rooms (Suit Couple) Yes We do have a room suitable for couples please call our manager to see if it is available or for further information
Ensuite Yes Shared ensuite - $4.50 per day, Private ensuite - $7.50 per day
May Bring Own Furniture Yes Residents are encouraged to bring any items that make their room homely including any pieces of furniture they may want and will need to bring a TV for their room if they require one.
Alcohol Permitted Yes To be monitored by Registered Nurse (medical condition permitting) and approved by G.P.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are pet friendly and animals are permitted at the discretion of the Facility Manager. All pets must be well behaved and if the resident goes on holiday at anytime the pet must be placed in pet accommodation for the period of holiday.
Phone Access In Own Room Yes This is optional and is paid for by the resident
Resident can adjust heating in own room Yes
Residents Committee Yes Monthly meetings
Family Committee Yes Regular family meetings to keep family / whanau informed of resident's progress
Newsletter Yes 2 monthly.
Policy for management of challenging behaviour Yes Our organisation has very robust policies that help guide our staff to provide the high standard of care.
Confused Residents Yes From time to time, some of our residents may be confused and our staff are at hand to manage this, ensuring the residents safety is paramount at all times.
Lounges/seating areas Yes Each Wing has their own lounge and dining facilities
Outings Yes The activities team plan outings and events and have access to a van.
Smoking Permitted Yes In designated outside area.
Sprinklers Yes
Audit report available Yes http://www.ultimatecare.co.nz/homes-and-villages/bay-of-plenty/oakland.html
Updated: 31 Aug 2017
Special Features
Special Features
Ultimate Care Oakland is centrally located in Thirteenth Avenue, Tauranga, close to shops, supermarkets, restaurants, doctors, hospitals and churches. Ultimate Care Oakland is part of the Ultimate Care Group Ltd, a NZ owned and operated group of facilities which prides itself on retaining a personal touch with our residents and families.
Updated: 31 Aug 2017
Interests & Activities
Interests & Activities
Activity programme, Big print books, Board games, Breakfast in bed, Church services, Concerts, Entertainment, Exercises, Games, Garden, Happy Hour, Housie, Hydrotherapy, Indoor Games, Massage, Music, Outings, Roses, Shopping, Sing-a-longs, Videos.
Updated: 31 Aug 2017
Additional Information
Additional Information
TopicDetails
Details re Meals Our 6 weekly rotating menu is reviewed by a Dietitian and prepared fresh daily, onsite to meet the preferences of all our residents. On admission we record likes and dislikes and preferences.
Staffing Details Our friendly and trained staff care for you and your family to give peace of mind to everyone. The staff is led by our onsite Facility Manager - Raewyn Winiata, Clinical Services Manager - Wendy Ellerson and our RN's. They are supported by National Office at Ultimate Care Group Ltd who have extensive experience and expertise in the Residential Health Sector and therefore understand the complexities and requirements of our residents.
Associated Complexes We are a part of the Ultimate Care Group - 17 facilities throughout NZ We are supported by National office in Wellington and Head Office in Auckland.
Fees Details/Fees Do Not Include Telephone En-suite Premium Rooms
Updated: 31 Aug 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Chinese Yes
Chinese dialect Yes
English Yes
Filipino Yes
Hindi Yes
Maori - Te Reo Yes
Rumanian Yes
Russian Yes
Updated: 31 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 31 Aug 2017
Distances
Distances
LocationDistanceDetails
Public Transport 0.50 km Buses leave from Fraser Street
Shops 0.50 km 11th Avenue, Coutdown, Foodtown
Mall 1.00 km 11th Avenue Shopping Centre
Parks 1.00 km Memorial Park, 11th Avenue
Library 2.00 km Tauranga Central Library
Updated: 31 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes http://www.ultimatecare.co.nz/homes-and-villages/bay-of-plenty/oakland.html
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 31 Aug 2017

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