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Ultimate Care Oakland

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At a glance
Ultimate Care Oakland
Rest Home Care
108 Thirteenth Avenue
Tauranga 3112
Bay of Plenty
07 578 2514
07 578 2257
View Email Address
Visit Website
Lesley Sparke - 07 578 2514 Ext 702
Ultimate Care Group Ltd - 04 477 9358
Other services
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Ultimate Care Oakland Brochure Ultimate Care Oakland Brochure Ultimate Care Oakland Brochure

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Ultimate Care Oakland provides a full continuum of care in its rest home and hospital facilities ensuring that ongoing health requirements can be easily managed. The adjoining Oakland Lodge (Independent Living) offering independent and assisted living (see our Retirement Villages ('Purchase') page).

Residents, family, staff and visitors say, "There’s a real sense of community here". We have communal living areas where residents can spend time together relaxing and catching up, an open door policy for friends and families to visit and we promote individual choice and participation in all aspects of our residents lives .

All of our friendly nurses are specialists in aged care and we provide personal care plans along with tailor-made activity programmes. We can also accommodate couples in the same room. If you have a small pet, let us know, they may be able to reside here with you.

The original villa dates back to the 1800's and has a unique ambience.

Click our 'Downloads' tab above to download a copy of our brochure

Or call Lesley, our Facility Manager on (07) 578 2514 to arrange a personal tour.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 31 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 45
Vacancy Yes
Clean tidy room with garden view
Impending vacancy No
Premium Room Charges Some Rooms from $10/day up to $40/day as at 05 Nov 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 3 Dec 2020
"The family would like to say a big thank you for your compassionate care of our mum and grandma and your thoughtful gestures to the family on her passing. She was very content at Oakland's and enjoyed having laughs with her carers".

"You do a fabulous job in caring for the residents at Oakland".

"We would like to sincerely thank everyone involved for taking such amazing care of Lorna, we so appreciate all your wonderful staff and all the lovely things that you all did for Lorna"
Updated: 12 Jun 2018
Type Hours Per Week Status Details
Registered Nurse Yes We have a team of dedicated registered nurses who are committed to providing the best possible care
Enrolled Nurse Yes Support Registered Nurses and to lead caregiver teams
Healthcare Assistants/Caregivers Yes Our care givers are passionate about what they do. Our home is your home,we go out of our way to make you feel your at home and are able to maintain your independence. Our caregivers are well trained and committed to providing a high standard of care
Physiotherapist Yes On site Tuesday and Wednesday
Occupational Therapist No By referral
Social Worker (on site) 0.00 No By referral
Diversional Therapist Yes Part of our activities team
Activities Co-ordinator Yes Monday to Friday for inhouse activities and outings
Hairdresser Yes Every Thursday
Podiatrist Yes Monthly visits first Wednesday of the month
Dietitian Yes To review our menu and by consultation as required
Chaplain/Spiritual Advisor Yes Inter-denominational support and services available as required
Updated: 12 Jun 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen concentrators are available if required
Gastronomy/Nasogastric Management Yes Registered Nurses are competent with PEG feeds
End of Life/Palliative Care Yes We work closely with Waipuna Hospice, and all our staff are experienced in working with palliative care
Wound Care Yes All our nursing staff have regular updates on wound care and our facility manager is a wound care specialist.
Diabetic Care Yes All our staff attend regular training and updates on diabetes care.
Continence Advice Yes All our staff attend regular training on continence care and we have staff who specialise in this area.
Stroke Rehabilitation Yes Our staff are experienced in supporting resident post stroke and our clinical nurse manager has extensive rehbailitation experience.
Infection Control Yes All our staff attend regular training and updates and we have infection control trained specialist staff on our team
Surgical Followup Yes If you require a surgical procedure we are happy to be part of your recovery programme
Clinical Management Yes Our Clinical Services Manager has extensive aged care and rehabilitation experience and is our infection control representative
Other Specialties No Many of our nurses are InterRAI trained. As well as student nurse mentors and assessors.
Updated: 31 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 31 Aug 2017
Feature Status Details
May Bring Own Furniture Yes Residents are encouraged to bring any items that make their room homely including any pieces of furniture they may want and will need to bring a TV for their room if they require one.
Single Rooms Yes We have single rooms available
Shared Rooms Yes We may have a shared room available please call our manager to discuss
Rooms suitable for a couple Yes We do have a room suitable for couples please call our manager to see if it is available or for further information
Ensuite Yes Shared ensuite - $4.50 per day, Private ensuite - $7.50 per day
Alcohol Permitted Yes To be monitored by Registered Nurse (medical condition permitting) and approved by G.P.
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are pet friendly and animals are permitted at the discretion of the Facility Manager. All pets must be well behaved and if the resident goes on holiday at anytime the pet must be placed in pet accommodation for the period of holiday.
Phone Access In Own Room Yes This is optional and is paid for by the resident
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes We are a dedicated provider who will assess each individuals needs prior to any admission to ensure we can provide the level of service required.
Lounges/seating areas Yes Each Wing has their own lounge and dining facilities
Provide End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual needs and practical tasks. Their families need suport as well. It is our goal to provide all of tis at the end stage of life.
Outings Yes The activities team plan outings and events and have access to a van.
Whanau Room Yes Quiet room available for bookings.
Residents Committee Yes Monthly meetings
Family Committee Yes Regular family meetings to keep family / whanau informed of resident's progress
Newsletter Yes 2 monthly.
Policy for management of challenging behaviour Yes Our organisation has very robust policies that help guide our staff to provide the high standard of care.
Confused Residents Yes From time to time, some of our residents may be confused and our staff are at hand to manage this, ensuring the residents safety is paramount at all times.
Smoking Permitted Yes In designated outside area.
Updated: 31 Aug 2017
Special Features
Special Features
Ultimate Care Oakland is centrally located in Thirteenth Avenue, Tauranga, close to shops, supermarkets, restaurants, doctors, hospitals and churches. Ultimate Care Oakland is part of the Ultimate Care Group Ltd, a NZ owned and operated group of facilities which prides itself on retaining a personal touch with our residents and families.
Updated: 31 Aug 2017
Interests & Activities
Interests & Activities
Activity programme, Big print books, Board games, Breakfast in bed, Church services, Concerts, Entertainment, Exercises, Games, Garden, Happy Hour, Housie, Hydrotherapy, Indoor Games, Massage, Music, Outings, Roses, Shopping, Sing-a-longs, Videos.
Updated: 31 Aug 2017
Additional Information
Additional Information
Topic Details
Details about Meals Our 6 weekly rotating menu is reviewed by a Dietitian and prepared fresh daily, onsite to meet the preferences of all our residents. On admission we record likes and dislikes and preferences.
Staffing Qualifications and Details Our friendly and trained staff care for you and your family to give peace of mind to everyone. The staff is led by our onsite Facility Manager - Lesley Sparke, Clinical Services Manager - Carolyn Gilmour and our RN's. They are supported by National Office at Ultimate Care Group Ltd who have extensive experience and expertise in the Residential Health Sector and therefore understand the complexities and requirements of our residents.
Associated Complexes We are a part of the Ultimate Care Group - 19 facilities throughout NZ We are supported by National office in Wellington and Head Office in Auckland.
What's included in your fees and what's not Telephone En-suite Premium Rooms
Updated: 7 Aug 2018
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
Chinese dialect Yes
English Yes
Filipino Yes
Hindi Yes
Maori - Te Reo Yes
Rumanian Yes
Russian Yes
Updated: 31 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 31 Aug 2017
Location Distance Details
Public Transport 0.50 Km Buses leave from Fraser Street
Shops 0.50 Km 11th Avenue, Coutdown, Foodtown
Mall 1.00 Km 11th Avenue Shopping Centre
Parks 1.00 Km Memorial Park, 11th Avenue
Library 2.00 Km Tauranga Central Library
Updated: 31 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes http://www.ultimatecare.co.nz/homes-and-villages/bay-of-plenty/oakland.html
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 31 Aug 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.