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Ultimate Care Manurewa

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Ultimate Care Manurewa
Rest Home Care
39 Great South Rd
Postal Address
39 Great South Road
Auckland 2102
Counties Manukau
09 267 2536
09 267 000
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Jackie Raukura - 09 267 2536
The Ultimate Care Group Limited
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Manurewa Brochure Manurewa Brochure Manurewa Brochure

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Restrictions - critical visitors only
Welcome to Ultimate Care Manurewa where caring is what we do best. Manurewa was once an Auckland homestead before being converted to the welcoming rest home and hospital in which we care for the elders of our community today. Ultimate Care Manurewa's grounds feature landscaped garden boxes, every room has a window seat and is bright and sunny .

We provide a variety of excellent meals every day of the year and we’re only 500 metres down the road from the Manukau Supa Clinic, with Westfield Manukau close by we also have the lovely little town of Manurewa that has a mall with a supermarket and cafes.

Facility Manager Jackie Raukura and Clinical services manager Icy Espinosa both come with many years of experience in the Age care sector both have a great passion for promoting the highest level of care and they lead a great cultural diverse staff who also have the passion to care We have a diverse culture of residents that bring great joy to our Facility We are a family orientated Facility everyone is made to feel welcome and at home.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 31 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 22
Vacancy Yes
Impending vacancy Yes
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Sep 2020
To the General Manager of Ultimate Care.

I am writing to commend the outstanding care given to my brother for the last few days of his life at Ultimate Care Manurewa.

Initially I was welcomed warmly and shown the facilities. All the staff( tea ladies, carers, and nurses) were extremely courteous, sensitive, observant and kind. They went out of their way to make my brother and his family comfortable and nothing was too much trouble. Their attention to detail was commendable. I am so appreciative of all the staff did for us and would like to thank them sincerely.

I would particularly like to thank Icy and Aubry for their exceptional care. They made the time we spent at Ultimate Care the very best it could be. Their gentleness and expertise and sensitivity was heartwarming.

We were blessed. With grateful thanks.
Updated: 31 Aug 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes Onsite availability plus 7 day on call support.
Physiotherapist Yes Visits every Friday, then we have a Mobility Co-ordinator on staff to carry out her insturctions Monday - Friday.
Occupational Therapist Yes In an as required capacity.
Diversional Therapist Yes In an as required capacity.
Activities Co-ordinator Yes
Hairdresser Yes On-site service provided on a fortnightly basis and on special individual occasions.
Podiatrist Yes On-site service provided every 8 weeks.
Dietitian Yes Menu is reviewed annually by dietitian and residents.
Chaplain/Spiritual Advisor Yes Weekly on-site church and communion services held.
Updated: 31 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 31 Aug 2017
May Bring Own Furniture Yes In supporting a feeling of homeliness we encourage residents to personalise their rooms with preferred and often sentimental furniture, pictures, ornaments etc.
Single Rooms Yes Spacious rooms with garden views.
Shared Rooms Yes
Ensuite Yes In 2 rooms only. All rooms have vanity units.
Alcohol Permitted Yes Happy hour social events also held on a regular basis.
Phone Access In Own Room Yes A shared cordless phone is provided so that residents can make or receive calls in the privacy of their rooms. Most rooms have phone ports enabling residents to choose to have a phone in their room at their cost. An e-mail service is available.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes A large lounge, plus a verandah and deck with views over the gardens is available for use by both residents and visitors.
Day Programme for day stay clients No By prior arrangement with the management.
Outings Yes A varied and stimulating schedule of outings is enjoyed using our rest home van. Please refer to the interest and activities section for examples of provided outings.
Residents Committee Yes Residents' meetings held regularly. Menu, games, activities and outings are reviewed annually and also we accept feedback on an ongoing basis.
Newsletter Yes Tri-monthly updates provided.
Policy for management of challenging behaviour Yes Consistent with Ministry of Health requirements, our policy is restraint minimisation. If issues ever arose we would work with the resident, family, and other health services as needed to understand the resident's situation and to help find a solution.
Confused Residents Yes
Smokers Room No In keeping with New Zealand's Smokefree legislation we do not offer a smoking room and we can help connect residents with support for quitting. We do offer sheltered and covered outdoor areas for residents who still smoke.
Smoking Permitted Yes Sheltered and covered external areas are provided for residents who smoke.
Updated: 31 Aug 2017
Special Features
Special Features
Ultimate Care Manurewa is a Rest Home & Hospital owned by the Ultimate Care Group, a company with excellent reputation for providing quality care to all consumers. This is highlighted and reflected in our occupancy rate and the unusually high percentage of residents who transferred here from other rest homes.

Ultimate Care Manurewa sits on a spacious half acre site landscaped with garden boxes, pot plant containers and hanging baskets containing a varied and colourful array of flowers. Gardening ideas and suggestions are sought from residents and incorporated in the choice of flowers and presentation of the gardens.

Willing residents play a key role in the weeding, pruning, planting and watering of the gardens as well as assisting staff with key tasks such as collecting the mail, serving morning/afternoon tea/ supper, running games, etc.

Updated: 31 Aug 2017
Interests & Activities
Interests & Activities
Residents look forward to, and enjoy participating in the varied array of outings, games and activities listed below:

A game, activity or outing is held each Monday - Friday morning and afternoon.

Ultimate Care Manurewa

Exercises to Music, Group Crosswords, Ten Pin Bowling & Skittles, Team Quizzes, Indoor Hockey, Word association games, Indoor Balloon Tennis, Word building games, Indoor Bowls, Cards (500, Ukure, Bridge, Cribbage, Last Card etc), Indoor Curling, Scrabble, Indoor Petenque, Memory Tray games,
Indoor Horse Racing, Noughts and Crosses, Indoor Fishing, Draughts,
Quoits and Jigsaw Puzzles.

“Happy hour” afternoon parties, Group discussion sessions, Piano Playing and Musical Sing a Longs, Visiting musicians, Newspaper Reading, Birthday celebrations, Cooking and Baking, Bingo, Patchwork, Crocheting and Knitting,
Pass the Parcel, Arts and Crafts,
Library, Gardening and Free sweepstakes on major sporting events.

Weekly communion, Weekly church service, Xmas carol, Gospel and Hymn singing choirs, Haircuts, hairsets and perms and Podiatrist.

OUTINGS ~ Examples of some of our resident outings:
Morning tea Harbour Cruise, Fishing trips, Suzanne Prentice & School Choir concert, Operatic shows, Concerts, Ellerslie Flower Show, Afternoon tea beside the airport watching the planes take off and land, Fruit picking, Lunch in the park or rose gardens, Trips to local and N. Shore beaches and scenic spots, Lunch at Mt Victoria, Drives to Auckland historical landmarks, the zoo, sheep/ diary farms, ostrich farms and A & P shows, model railway and model village sites and the America’s Cup Village.

Please Note: Resident participation in the games, activities and outings offered is voluntary. Staff provide support, assistance and encouragement as required.
Updated: 31 Aug 2017
Additional Information
Additional Information
Details about Meals Homecooked meals are served. We operate a 6 week rotational menu, for both winter and summer. Diabetic and other special dietary needs are catered for.
Staffing Qualifications and Details A qualified, experienced and trained team provide professional care in a dedicated and compasionate manner. We have an onsite Registered Nurses, with both a doctor and registered nurse providing 7day/ 24 hour on call support.
What's included in your fees and what's not Details of excluded items are contained in our services brochure, which is available on request.
Updated: 31 Aug 2017
Languages Spoken
Languages Spoken
English Yes
Interpreter Yes Service arranged as required.
Maori - Te Reo Yes
Samoan Yes
Sign Language Yes Service arranged as required.
Updated: 31 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Roman Catholic Yes An in-house communion service is held each Sunday morning.
(Other comments) Yes An in-house inter-denominational church service is held each Tuesday morning.
Updated: 31 Aug 2017
Public Transport 0.10 km Bus stops outside the Rest Home
Shops 0.10 km Shops within half a block
Mall 1.00 km Manurewa Mall and shopping complex
Parks 0.20 km Local park within half a block
Library 1.00 km Manurewa Public Library
Updated: 31 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
New Zealand Aged Care Association (NZACA) Yes
CareerForce New Zealand Aged Care Association (NZACA)
Updated: 31 Aug 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.