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Ultimate Care Madison

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Ultimate Care Madison
Rest Home Care
144 Queen Street West
Levin 5510
Postal Address
144 Queen Street West
Levin 5510
06 367 2305
06 367 2308
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Sonya Smith - 06 367 2305
Ultimate Care Group
Other services
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Situated in a picturesque setting with a sunny, spacious private courtyard and a quiet friendly atmosphere is Ultimate Care Madison. Our small boutique retirement village has well-appointed one- and two-bedroom spacious villas. Double occupancy rooms are also available. Our central courtyard enjoys all day sun, and has a large aviary, and well manicured gardens.

For those looking for companionship we have beautiful communal lounges. We also offer great food and a dedicated dining area. Our purpose built facility includes a hospital should your care needs change.

Facility Manager Sonya Smith has been at Ultimate Care Madison for over 6 years and says, "We really do offer exceptional care, you’ll find the staff loyal and friendly. We tailor activities to meet our residents’ needs."

This facility has a specialist dedicated respite room with a waiting list

Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 22 Jun 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 27
Vacancy Yes
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 30 Oct 2020
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have a team of dedicated registered nurses who are committed to providing the highest standard of nursing care.
Enrolled Nurse Yes We have two enrolled nurses who work varied days and shifts
Healthcare Assistants/Caregivers Yes Our care givers are passionate and dedicated in the care of the older person. Care givers working for our organisation receive updated training through Career Force on a regular basis
Physiotherapist Yes We have a physiotherapist who visits weekly.
Occupational Therapist Negotiable We can make a referral if this is service required
Diversional Therapist 40 Yes Our DT has been with us for over 10 years. Sandra runs a very comprehensive programme that caters for every level of care.
Activities Co-ordinator Yes We have volunteers that come and help Sandra regularly.
Hairdresser Yes Our salon is situated in Brooklyn wing. Our hairdresser is available Tuesday afternoons - bookings made with receptionist
Podiatrist Yes Our mobile podiatrist visits approximately every 6 weeks
Dietitian Yes We have a dietician who oversees our 4 week cycle menu. She is also available for consultation over specific diets if required.
Accredited Visitors Yes The facility is visited by a number of allied services.
Kaumatua No A Kaumatua is available on request
Chaplain/Spiritual Advisor Yes We have regular visits from non denominational church groups as well as a church visitor.
Other Personnel Yes We have a supportive clinical team at our National Support Office that ensure we are delivering the best practice for our residents
Updated: 22 Jun 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes If you require oxygen therapy as prescribed by your general practitioner this is not a problem.
Gastronomy/Nasogastric Management Yes Our registered nurses are skilled in managing any gastric requirements.
End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care Yes Our registered nurses are trained in wound management, as well as this we have access to wound care specialists if needed
Continence Advice Yes We can assist you to manage your diabetes
Stroke Rehabilitation Yes We can assist in the stroke rehabilitation programme
Infection Control Yes Our organisation has a very robust Infection Control Programme that has been endorsed by the Medical officer of Health Canterbury
Surgical Followup Yes If you require a surgical procedure our staff are skilled to be part of your post-op recovery plan
Clinical Management Yes We have a full time Clinical Nurse Manager who oversees the care delivered to our residents
Updated: 22 Jun 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Subject to bed availability we can arrange respite care for you please call the manager to discuss your needs
Carer Support Yes If you are a full time carer and need a break from your devotion then come in and talk to our manager.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Subject to bed availability
Updated: 22 Jun 2018
May Bring Own Furniture Yes A bed, overtable and bedside cabinet are supplied in rooms. Residents are encouraged to bring in other belongings that makes the room feel more homely as long as environment is clutter free - safety issue
Single Rooms Yes Manhattan Wing rooms have a shared ensuite - situated between two rooms.
Rooms suitable for a couple Yes We do have double rooms at the front of the facility that can accommodate a couple.
Ensuite Yes Shared ensuites on Manhattan wing
Alcohol Permitted Yes
Pets In Residence Yes We have a facility cat named Maddie. We welcome visits from other pets
Phone Access In Own Room Yes This is at resident cost. Price on application
Wifi Yes We now have Wifi available to our residents. Our Administrator will assist with this process.
Resident can adjust heating in own room No The facility has gas under floor heating ensuring the facility is warm at all times.
Lounges/seating areas Yes We have two lounges (one that can be booked for birthdays, anniversaries etc)and a community hall. The Manhattan lounge has tea/coffee facilities for visitors
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes Our day care residents are encouraged to join in with the facility activities programme
Outings Yes Our Diversional Therapist runs a very robust activity programme which includes outings
Residents Committee Yes Two monthly resident meetings are held. Families are encouraged to attend. Date is displayed on wall beside the sign in register.
Family Committee No Families are welcome to meet with management/RN's at any time.
Newsletter Yes Quarterly newsletters will be emailed to families, or available at reception.
Policy for management of challenging behaviour Yes Please ask management if you wish to view this policy
Confused Residents Yes
Smokers Room Yes Designated outdoor area available.
Smoking Permitted Yes In designated area only
Updated: 22 Jun 2018
Special Features
Special Features
We have a lovely courtyard in the middle of the facility that has a fish pond and an aviary for residents enjoyment. Sky TV in the Manhattan lounge for all the exciting sporting events.
Updated: 22 Jun 2018
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Companion Club, Concerts, Cooking, Craft, Digital camera, , Email, Entertainers, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Library, Lotto, Mobility Van, Movies, Music, Newspaper reading, Organ, Outings, Quizzes, RSA, Shopping, Sing-a-longs
Updated: 22 Jun 2018
Additional Information
Additional Information
Details about Meals We have a 4 week rotational menu. Menu is overseen by a Qualified Dietitian
Staffing Qualifications and Details The Madison has a Registered Nurse on 24 hours per day and all care givers either have the National Certificate Support of the Older Person or are studying towards the equivalent Career Force qualification.
Associated Complexes We are a part of the Ultimate Care Group of care facilities.
What's included in your fees and what's not POA
Updated: 22 Jun 2018
Languages Spoken
Languages Spoken
English Yes
Filipino Yes
Maori - Te Reo Yes
Samoan Yes
Other Details Yes Interpreters can be accessed if required
Updated: 22 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Monthly Communion
Inter denominational Yes Weekly Religious Studies
Roman Catholic Yes Sunday weekly Communion
Salvation Army Yes Frequent visitors
Updated: 22 Jun 2018
Public Transport 0.30 km
Shops 0.50 km
Mall 0.50 km
Parks 0.30 km
Library 0.50 km
Updated: 22 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes Expiry 30th November 2018
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 22 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.