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Ultimate Care Kensington Court

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Ultimate Care Kensington Court
Rest Home Care
18 McMahon Street
Nelson 7011
Postal Address
18 McMahon Street
Nelson 7011
Nelson Marlborough
03 547 9444
View Email Address
Visit Website
Find us on Facebook
Debbie Gada - 03 547 9444 / 027 474 4550
Ultimate Care Group
National Villages Manager
Sharalon Sutherland - 021 717 457
Other services
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Ultimate Care Kensington Court Brochure Ultimate Care Kensington Court Brochure Ultimate Care Kensington Court Brochure

Contact us today to see what a positive move to Ultimate Care Kensington Court can make to your life. 

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you’re unwell or recently returned from overseas)
Ultimate Care Kensington Court is a caring, well-established, New Zealand owned and operated retirement facility offering village community living, rest home and hospital level care. We have served the residents of Nelson for over 20 years, providing high quality services and care. Kensington Court has recently earned a four year certification from the Ministry of Health in recognition of our excellent performance and ongoing quality improvement.

Our rest home has recently been refurbished to offer care suites as well as standard and premium rest home rooms.
Kensington Court is well known for its exceptional staff, quality of nursing care, nutritious home cooking and excellent facilities contained in a homely environment. We have an extensive activities programme tailored to meet residents’ needs. Our staff are loyal and committed to the care of the residents.

There’s always something going on in and around the facility. Many of our residents are independent and enjoy the communal activities and opportunities offered here. Staff are committed to ensuring our residents have a home away from home.

Our dedicated team of nurses and caregivers offer an unparalleled quality of personalised care backed by industry-leading qualifications and training. They are provided with ongoing training and professional development.

We offer comfortable home-like facilities and deliver the very best in care.

Kensington Court Faclity Manager says, "There’s always something going on. Our residents enjoy the communal activities and opportunities offered here. Our aim is to make people feel at home, but with extra support, as they need it"
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 3 Dec 2020
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 34
Vacancy No
0 rest home bed available
Impending vacancy No
Premium Room Charges Some Rooms as at 15 Oct 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 22 Jan 2021
We express the huge amount of gratitude for the superb care of mum and Gran. You formed a bond with mum. To form a bond shows your skill and dedication to make residents lives as easy going as possible. They have the freedom to still be themselves. We know mum was happy to have the good care along with the respect in her last year.

All of you were wonderful and I felt we all became a family of sorts. I have never felt such compassion from strangers as I did from all of you from the rest home. I will remember you all with love and thank you for the loving care that was given to our loved one. He responded to the staff much better than he did with his sisters and even his daughter. We laughed a lot about that but know he was very glad we were there to grump with him. Kindest regards LC
Updated: 4 Dec 2020
Type Hours Per Week Status Details
Registered Nurse Yes We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7.
Healthcare Assistants/Caregivers Yes We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education.
Physiotherapist Yes We can provide Physiotherapy services to our residents as needed. We work in with local physiotherapists and those from Nelson Marlborough District Health Board.
Occupational Therapist Negotiable We can arrange for Occupational Therapy services should you require them. Access via Nelson Marlborough District Health Board.
Social Worker (on site) Negotiable We can arrange for a Social Worker to be present should you require it. Access via Nelson Marlborough District Health Board.
Diversional Therapist Yes We are delighted that we have a full-time Diversional Therapist who oversees our activities programme ensuring our residents choices of activities are met
Activities Co-ordinator Yes Our activities team have an excellent activities programme that caters for all our residents needs available from Mon - Fri.
Hairdresser Yes At Kensington, we are fortunate to have our own hair salon on-site, so you can have a bit of a do without leaving the home.
Podiatrist Yes Our Podiatrist visits the first Tuesday of every month.
Dietitian Yes All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation.
Kaumatua Negotiable We can source availability of appropriate local Kaumatua or Iwi provider services which can be arranged on an individual basis as required.
Chaplain/Spiritual Advisor Yes We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required.
Other Personnel Yes We have a team of experts at our National Support Office that consists of clinical support, financial support and property support.
Updated: 3 Dec 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We can provide if prescribed by a doctor, and oxygen management.
Gastronomy/Nasogastric Management No Our staff are suitably trained to manage any gastric/nasogastric requirements.
End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care Yes We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment.
Diabetic Care Yes All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice Yes Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.
Stomal Therapy Yes We do not have a stomal therapist on staff, but if required we would refer to the DHB stomal services for advice.
Stroke Rehabilitation Yes Access can be made through the Stroke Foundation. Can also consult with speech language therapy, Physiotherapy etc through the local DHB
Infection Control Yes We have an infection control programme for our organisation that has been endorsed by the Medical Officer of Health for Canterbury.
Surgical Followup Yes If your coming to stay with us post-surgery we can following an assessment of your needs provide the recovery needs you to require.
Psychiatric Care Yes Access can be made through the DHB upon request.
Clinical Management Yes We have a full-time Clinical Services Manager who provides support to our Nurses and Caregivers and all care of our Residents.
Updated: 3 Dec 2020
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes We offer Carers support for all levels of care. Please contact us to discuss your needs.
Subsidised Yes Yes, we provided subsidised services should you meet the requirements.
Private Paying Yes Yes, we provide private paying services should you not meet the subsidy requirements.
Booking can be made in advance Yes Bookings can be made in advance, please contact us discuss your needs and availabilities.
Updated: 3 Dec 2020
Feature Status Details
May Bring Own Furniture Yes May bring own bed or other furniture, personal articles, etc. We like you to feel as much at home as possible. (subject to space and safety constraints).
Single Rooms Yes We have well maintained single rooms. Please contact us for more information and availabilities.
Rooms suitable for a couple Yes Please contact us for more information and availabilities.
Ensuite No Toilet and hand basin in each room. Rest home rooms do not have a shower, you will find a shower on each wing.
Alcohol Permitted Yes Wine, beer or sherry is served with the midday meal on Sunday. Residents are able to have own alcohol within reason.
Pets In Residence Yes We currently have birds in reception area and we have a cat Miley, who resides down in the hospital.
Negotiate To Bring Own Pet Yes Please contact us for a chat about your pet.
Phone Access In Own Room Yes Phone lines in all rooms, connection at own cost. Five residents' phones are strategically placed around the home.
Wifi Yes Free wi-fi available to our residents and visiting families.
Resident can adjust heating in own room No The heating can be adjusted within the residents room but this does need to be done by the maintenance staff
Cater for under 65 yrs with Disability Yes As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs.
Lounges/seating areas Yes We have a variety of locations for residents and their families to meet in, including sheltered courtyard areas, and large lounges in the resthome, hospital and village areas.
Primary Health Funded Short Term Care Yes As per the availability of rooms permit. Please contact us to see what we can do for you.
Provide End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life.
Outings Yes Our outings are very popular, we visit all the usual places of interest as well as visits to friends & family for afternoon tea. We visit groups in the local community & enjoy picnics in summer. We enjoy accessing local business too ie Crusoes, McCashins.
Whanau Room Yes We can provide a small meeting room for your private needs.
Residents Committee Yes Minuted by Diversional Therapist and an external chair person is obtained when able.
Family Committee Yes Usually incorporated with the residents meetings.
Newsletter Yes Our Newsletter is distributed three monthly. Residents are invited to submit items of interest.
Policy for management of challenging behaviour Yes Our organisation prides itself on providing all policies required to meet the Health and Disability standards. We have a policy for managing challenging behaviour.
Confused Residents Yes At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times.
Smoking Permitted Yes The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area.
Semi-Secure Yes We have alarmed doors that are activated at dusk.
Updated: 3 Dec 2020
Special Features
Special Features
Beautiful Gardens

Ground floor rooms with partial or full ensuites

Registered Nurse on site 24/7

Open-ended visiting hours

activities programme

Hairdresser, Podiatrist and Physiotherapist

Dietician- approved meals and catering for special diets

We are close to Supermarkets, Medical centre, Church, Shopping centre, Library & Bowling club
Updated: 3 Dec 2020
Interests & Activities
Interests & Activities
Extensive daily entertainment programme, exercises & games, indoor bowls weekly, van outings weekly, interdenominational church services fortnightly, own library & public library system, casual card game groups, movies, two pianos, 2 stereo systems, sing-a-longs twice weekly, shop trolley weekly, sky TV, videos, frequent outings,religious discussion group, newspaper reading and discussion daily, weekly shopping trips, barbeque area, Big print books, Blind Foundation, Crafts, Email available, Housie, Quizzes, Reminiscence, Mr Whippy, visits to McCashins Brewery, outings for lunch (Suburban club, Crusoes)
Updated: 3 Dec 2020
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list.
Staffing qualifications and details Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care and maintaining our philosophy of 'We Promise to Care"
Details about meals All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist.
Associated Complexes Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide.
Updated: 3 Dec 2020
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Interpreter Yes We have access to interpreter services should you require them
Other Details Yes We can arrange a translator service should you require them.
Updated: 3 Dec 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes Everyone is respected for their own beliefs and we attempt to accommodate all and everyone to the best of our ability. Other Faiths can be sourced by the Facility to see if there's a local representation.
Updated: 3 Dec 2020
Location Distance Details
Public Transport 0.00 Km Bus every hour
Shops 1.50 Km Supermarkets, chemist, bank, bakery, cafe, several other shops.
Mall 5.00 Km Richmond malls and shopping centre
Parks 1.50 Km Isel Park
Library 1.50 Km Stoke / own library with large print books
Updated: 3 Dec 2020
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes We are currently engaged with CareerForce to ensure all of our staff receive the best possible education and training.
National Certificate in Diversional Therapy Yes We have a fully qualified Diversional therapist on our staff
New Zealand Aged Care Association (NZACA) Yes We are members of the NZACA
Registered Retirement Village? Yes Yes we are a registered retirement village
Rest Home MOH Audit Report Available. Yes Can be viewed on MOH website.
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Yes we are members of RVA
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 3 Dec 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.