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Ultimate Care Churtonleigh

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At a glance
Ultimate Care Churtonleigh
Rest Home Care
24 Mallard Grove
Churton Park
Wellington 6037
Postal Address
24 Mallard Grove
Churton Park
Wellington 6037
Capital & Coast
04 478 4273
04 478 4275
View Email Address
Visit Website
Nicci Ahrer - 04 478 4273; 027 574 5626
Ultimate Care Group
Other services
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Churtonleigh Brochure Churtonleigh Brochure Churtonleigh Brochure

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Visitors as usual (but not if you’re unwell or recently returned from overseas)
Ultimate Care Churtonleigh is a place where you can be as independent or as cared for as you choose. We are situated in the heart of Churton Park with panoramic views over the surrounding hills. The rest home and hospital facility has a sunny, sheltered deck area, a small courtyard off the dining room and a choice of communal lounges. Our kitchen team produces nutritional meals and snacks that are cooked on site and our recreation team comprises two qualified Diversional Therapists who work together to provide a wide range of activities
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 30 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 20
Vacancy Yes
At Churtonleigh our philosophy is to not have beds that are specific for a particular level of care. As this is your home, as your needs change we adapt our approach to match you. Our families love this personalised approach and our intimate size. We currently have a superior room vacancy. We also have a fabulous one-bedroom apartment on the first floor of our facility. This offers you privacy and space whilst enjoying the advantages of extra support. This apartment is accessed by stairs and lift.
Impending vacancy No
Premium Room Charges Some Rooms from $11/day up to $11/day as at 22 Apr 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 3 Jun 2020
Thanks for looking after my father so well. The staff are wonderful and caring.
Updated: 30 Aug 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have a team of committed registered nurses who strive to ensure the residents needs are being met. Our team of registered nurses cover all shifts 24/7.
Healthcare Assistants/Caregivers Yes We have a dedicated team of caregivers. We also have a very low turnover of staff, this is reassuring for our residents who prefer to have consistency of staff.
Physiotherapist Yes An experienced Physiotherapist visits weekly and all residents are assessed on admission and followed up as required. Independence and mobility are encouraged within the resident's limitations. The Physiotherapist is involved in educating all staff.
Occupational Therapist No We are happy to make a referral for Occupational Therapist input should you require it.
Diversional Therapist Yes We love entertainers visiting us. In our programme we ensure that a variety of musical and dancing entertainers visit us. We also enjoy exercising, arts and crafts, and lots of fun, interactive games ad getting out and about regularly in our van.
Activities Co-ordinator Yes We love entertainers visiting us. In our programme we ensure that a variety of musical and dancing entertainers visit us. We also enjoy exercising, arts and crafts, and lots of fun, interactive games ad getting out and about regularly in our van.
Hairdresser Yes We have a local hairdresser that visits us fortnightly to pamper our residents. She is extremely popular and a fabulous hairdresser.
Podiatrist Yes We have a contracted Podiatrist who visits regularly and as required.
Dietitian Yes Providing an exciting and varied menu is very important to us. Our menu's have been specifically created with the approval of a registered dietitian and nutritionist. We have both winter and summer menu's. All diets are provided for.
Chaplain/Spiritual Advisor Yes Regular church services are held onsite (all denominations are welcomed) and all spiritual beliefs are supported here at Churtonleigh.
Other Personnel Yes We have a team of clinical experts at our Wellington National Support Office, as well as our own Clinical Coach who works across the organisation. Our staff are well supported within our clinical framework.
Updated: 8 Jun 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes If you are prescribed oxygen our registered nursing staff can assist in providing you with the best management.
Gastronomy/Nasogastric Management Yes Our nursing staff are skilled in management of any naso-gastric requirement.
End of Life/Palliative Care Yes We are very passionate in supporting our residents and families during this differcult time. We have a dedicated palliative care room and a very close relationship with the Mary Potter Hospice.
Wound Care Yes We have a National Wound Nurse for our organisation as well as access to wound care specialists.
Diabetic Care Yes We can provide care for diabetic management.
Continence Advice Yes All our registered nurses are competent in continence assessments and we also have access to continence advisers externally.
Stomal Therapy Yes We can arrange for a referral should you require it.
Stroke Rehabilitation Yes Our team can be part of your stroke rehabilitation programmme.
Infection Control Yes We have an organisation infection control programme that has been endorsed by the Medical Officer of Health Canterbury.
Surgical Followup Yes If you require or have had surgery our registered nurses can assist with your post operative recovery plan.
Clinical Management Yes We have a full time clinical nurse who provides support to our registered nurses and caregivers.
Updated: 8 Jun 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Yes we can provide respite care to suit your needs. Please contact our Facility Manager, Nicci Ahrer, if you are looking for support as she would be happy to chat with you.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact our Facility Manager, Nicci Ahrer, to chat further.
Subsidised Yes Yes we are a subsidised service.
Private Paying Yes Yes we are a private paying service.
Booking can be made in advance Yes We are more than happy to work with you for booking in advance. Please contact our Facility Manager, Nicci Ahrer, to chat further.
Updated: 8 Jun 2018
May Bring Own Furniture Yes This is your home. We are more than happy to accommodate personal pieces of furniture within reason.
Single Rooms Yes We have beautiful single rooms, some with stunning views over the Churton Park Valley.
Shared Rooms Yes Double rooms are available - we have had many married couples stay with us in the same room.
Rooms suitable for a couple Yes We have 2 spacious and stunning one bedroom Apartments for Rest Home level residents and couples.
Ensuite Yes Yes we have rooms with en suite amenities.
Alcohol Permitted Yes We have a number of social occasions of celebrations throughout the year.
Pets In Residence No No resident pets - but we welcome visiting pets. eg Canine Friends, Bella, the Facility Managers small dog visits regularly and is very popular and we have a companion pet (Misty the cat) which everyone loves.
Phone Access In Own Room Yes We can assist you with setting up your own telephone account with the provider of your choice.
Wifi Yes We have free wi-fi throughout our facility for all our residents and families visiting.
Resident can adjust heating in own room Yes Individual wall heaters are in each resident's room so temperatures can be adjusted to each individual's requirements/preference.
Cater for under 65 yrs with Disability Yes As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs.
Lounges/seating areas Yes We are very fortunate to have three lounges to relax and enjoy when visiting. We also have a sunny deck with lots of seating available. There is also a small very sheltered internal courtyard. BBQs are a favourite in the summer!
Provide End of Life/Palliative Care Yes At Churtonleigh we pride ourselves in supporting our residents and families through this difficult time. We have a dedicated palliative care room and a very close relationship with the Mary Potter Hospice.
Day Programme for day stay clients Yes Spending the day with us is a great way to get to know us. We have a varied activities programme and a cooked lunch each day. Our Facility Manager, Nicci Ahrer, would be more than happy to discuss day care options with you.
Outings Yes We love the fact that we have our own van. This means that we can easily get out and about exploring the local community. We are also fortunate that our van has wheelchair capability so no one misses out.
Whanau Room Yes We have a dedicated Whanau / family room for you.
Residents Committee Yes Combined Resident/Family meetings are held bi-monthly. Families are welcome to attend and we encourage their involvement.
Newsletter Yes Yes we have a bi-monthly facility newsletter celebrating all the wonderful things that we do here at Churtonleigh.
Policy for management of challenging behaviour Yes Our organisation prides itself on our policies and our team of experts who oversee and review our policies. The policy for management of challenging behavior is just one of many our staff adhere to.
Confused Residents Yes At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times.
Smoking Permitted Yes Smoking is permitted in our outdoor spaces.
Updated: 11 Jun 2018
Special Features
Special Features
Hi, my name is Nicci and I am the Facility Manager here at Ultimate Care Group Churtonleigh. We are a small Rest Home situated in the heart of Churton Park. We provide Rest Home and Hospital/Palliative level care, plus respite care and a day programme.

My team is very experienced and I am very proud of the care we provide for our residents. This was confirmed by the Ministry of Health in our audit in February of this yere when we received another 4 year certification. This tick from the Ministry gives you confidence that our services and care are of the highest standard.

The environment of our facility is warm and friendly and I see our size, (only 34 beds), as a point of difference as we are able to offer a more personalised and relaxed approach in ensuring our residents and families are happy. We are very fortunate to have 3 lounge areas to relax in and 2 outdoor spaces. The views across the valley are incredible!

Upstairs we have 2 one bedroom apartments for Rest Home level residents or couples. These are accessed by stairs and a lift. On our main level we have standard and superior rooms available and welcome couples. Whatever your need, myself and my team will do our very best to meet it. Regards, Nicci Ahrer
Updated: 8 Jun 2018
Interests & Activities
Interests & Activities
Here at Churtonleigh we are all about family and making the last stages of your life relaxed and enjoyable. Out Activity programme is varied and we ensure that a variety of musical and dancing entertainers visit us regularly. We also enjoy exercising, arts and crafts, and lots of fun, interactive games. Our onsite van means that we have no trouble getting out and abut in our local community.

When you arrive with us our activities team will spend time with you to find out what your interests are so we can ensure that we are meeting your needs.
Updated: 8 Jun 2018
Additional Information
Additional Information
Details about Meals Our kitchen team produces nutritional meals and snacks cooked on site. The company employs a food consultant and menus are dietician-approved. We cater for special diets and do our best to provide individual preference.
Staffing Qualifications and Details We have Registered Nurses on site 24 hours a day.
Associated Complexes We are part of the Ultimate Care Group which has 18 facilities throughout the country.
Updated: 11 Jun 2018
Languages Spoken
Languages Spoken
Afrikaans Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
German Yes
Hindi Yes
Interpreter Yes We can make arrangements if required.
Japanese Yes
Samoan Yes
Sri Lankan Yes
Updated: 11 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Spiritualist/New Age Yes
Updated: 11 Jun 2018
Public Transport   There is a bus stop less than 5 minutes walk away in Halswater Drive.
Shops   There is a New World Supermarket just a few minutes walk away. Churton Park has a small shopping centre which includes a Pharmacy, Café, Community Centre etc.
Mall   We are only a few minutes drive to the Johnsonville Mall and 10 minutes from Porirua shopping complexes.
Parks   There is a park close at hand.
Library   We have library books supplied by the Housebound Book Service of the Wellington Library and a library accessable to all residents in our Meadow View lounge.
Updated: 8 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes All our caregivers are completing CareerForce training.
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes Our Activities Team is lead by a qualified Diversional Therapist.
New Zealand Aged Care Association (NZACA) Yes We are members of NZACA.
Rest Home MOH Audit Report Available. Yes Yes this is available on the Ministry of Health Website. We achieved a 4 year certification in 2014 and 2018.
Other details Yes We have a National Clinical Coach who oversees all our Clinical services Managers.
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 11 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.