Tuapeka Community Health
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At a glance
- Vacancy
- Yes
- Name
- Tuapeka Community Health
- Category
- Rest Home
- Address
- 43 Whitehaven Street
Lawrence
Lawrence 9532 - Postal Address
- Same as above
- Region
- Otago
- Phone
- View Phone Number
- View Email Address
- Social Media
FacebookPersonnel
- Manager
- Allana Wallis
- Owner
- Tuapeka Community Health Company Ltd.
Other services
Photos
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Map
Tuapeka Community Health is a community-owned medical centre, rest home, and health service provider in Lawrence. Our dedicated staff are committed to delivering high-quality healthcare and improving the health and well-being of the people in our community.
We have five permanent beds available in our 'boutique' rest home, providing rest home level care. Additionally, we offer two respite beds, which are ideal for caregivers needing a break, for individuals who are temporarily unwell, or for those recovering post-surgery before returning home.
At Tuapeka Community Health, our philosophy is to promote a high-quality lifestyle for our residents in a supportive environment, encouraging them to maintain their independence in a safe and comfortable setting. Each resident is treated with patience, dignity, and respect as an individual.
We place a strong emphasis on recreation and entertainment for our residents. Our Activities Coordinator oversees a comprehensive activities program, and we encourage all residents to get involved. Our residents often enjoy outings and can frequently be seen in our rest home van, visiting local cafes or nearby towns for lunch and various activities.
We are committed to continually improving our facility to provide exceptional care for all residents. In June 2025, we completed a fresh paint job and redecorated the interior of our rest home, and we now have a beautiful new dining suite. Tuapeka Community Health will continue to strive for excellence in personal care and comfort for those who wish to join our welcoming home during their twilight years.
For additional information or to schedule a private tour, please call Allana at (03) 485 9050.
We have five permanent beds available in our 'boutique' rest home, providing rest home level care. Additionally, we offer two respite beds, which are ideal for caregivers needing a break, for individuals who are temporarily unwell, or for those recovering post-surgery before returning home.
At Tuapeka Community Health, our philosophy is to promote a high-quality lifestyle for our residents in a supportive environment, encouraging them to maintain their independence in a safe and comfortable setting. Each resident is treated with patience, dignity, and respect as an individual.
We place a strong emphasis on recreation and entertainment for our residents. Our Activities Coordinator oversees a comprehensive activities program, and we encourage all residents to get involved. Our residents often enjoy outings and can frequently be seen in our rest home van, visiting local cafes or nearby towns for lunch and various activities.
We are committed to continually improving our facility to provide exceptional care for all residents. In June 2025, we completed a fresh paint job and redecorated the interior of our rest home, and we now have a beautiful new dining suite. Tuapeka Community Health will continue to strive for excellence in personal care and comfort for those who wish to join our welcoming home during their twilight years.
For additional information or to schedule a private tour, please call Allana at (03) 485 9050.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 17 Jul 2025 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 5 |
| Vacancy | Yes |
| Impending vacancy | Yes - 20th August 2025 |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 26 Aug 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | A registered nurse (RN) is on-call 24/7 and on-site from 9am to 3pm on weekdays and 10am to 2pm at weekends. | |
| Healthcare Assistants/Caregivers | Yes | A Health Care Assistant (HCA) is on-site 24/7. All our HCAs have completed the NZ Certificate in Health & Wellbeing - Health Assistance (Level 2 minimum) or are in the process of completing their qualification. | |
| Physiotherapist | Yes | Our TCH physiotherapist is available on-site upon request. | |
| Occupational Therapist | Negotiable | OT available on referral. | |
| Social Worker (on site) | Yes | Our Health Improvement Practitioner (HIP) is available on-site every Tuesday. | |
| Activities Co-ordinator | Yes | Our Activities Coordinator is available on-site for 10 hours each week, providing both individual and group activities. Community members are encouraged to join us. | |
| Hairdresser | Yes | We have three local hairdressers who visit the rest home upon request. Residents can also attend the local hairdresser in Lawrence. | |
| Podiatrist | Yes | Knox Podiatry visits every six weeks. | |
| Dietitian | Negotiable | Our Health Coach is available on-site every Friday, and a dietitian is available upon referral. | |
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Yes | Weekly visits and when required. | |
| Other Personnel | Yes | In addition to our rest home, we have a General Practitioner (doctor) on-site four days a week, along with a primary care nursing team and community nursing services. | |
|
Updated: 17 Jul 2025 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Continence Advice | Yes | |
| ACC Rehabilitation | Yes | |
| Surgical Followup | Yes | |
| Community Health | Yes | |
|
Updated: 17 Jul 2025 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer two respite beds, which are ideal for caregivers needing a break, for individuals who are temporarily unwell, or for those recovering post-surgery before returning home. |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 17 Jul 2025 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | All bedrooms are fully furnished and equipped with a TV. Residents are welcome to bring their own furniture items to personalise their space. |
| Single Rooms | Yes | |
| Ensuite | No | No rooms have an ensuite. However, our five residents have easy access to the three shared toilets/bathrooms located close to their rooms. |
| Alcohol Permitted | Yes | Residents are welcome to have alcohol. This is monitored where medically required. We have a Happy Hour every Friday from 4-5pm. |
| Pets In Residence | Yes | We have a rest home cat called Sooty. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | We provide a portable phone for residents to use in the privacy of their own rooms or in our sitting room. Additionally, we can arrange for a phone to be installed in a bedroom for an extra charge. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | We have a large communal lounge with internet TV, which is sunny and features double doors opening out into a conservatory with wonderful views of our beautiful garden and the surrounding hills and farmland. We also have a snug 'Little Sitting Room/Library/Whānau Room' for residents to enjoy. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | No | However, due to the flexible funding we receive, we can provide two respite beds. Contact the Manager for more information. |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | Regular outings are planned by the Activities Coordinator. Residents are encouraged to keep in touch with friends and family outside of our rest home. |
| Whānau Room | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | Definitely, you can not get better than this tranquil, peaceful setting. |
| Smoking Permitted | Yes | While TCH is a non-smoking residential care facility, smoking is permitted in a designated outdoor area. |
|
Updated: 17 Jul 2025 |
||
Special Features
| Having only five permanent residents allows us to provide very personalised care. Our boutique rest home offers a family-like atmosphere that you won’t find in larger facilities. At TCH, you are not just a number; our caregivers take the time to chat and get to know each resident personally. Our residents enjoy breakfast in bed and rise at their leisure. They are neither rushed nor forced to get out of bed at a specific time. Our food is exquisite! Our talented cook previously owned one of Lawrence's busy cafes, and is now part of our team. We take an active interest in the recreation and entertainment of our residents. Because of our small numbers, we can easily go on individual trips and group outings. You will often see us out and about in our TCH van. |
|
Updated: 17 Jul 2025 |
Interests & Activities
|
The activities program is organised by the Activities Coordinator and is updated regularly. Each resident's preferences are assessed individually, ensuring their unique interests are included in the program. Activities are designed to accommodate a range of participation levels and interests. While participation in the Activities Program is voluntary, it plays a crucial role in promoting socialisation, mental and physical stimulation, and fostering a general sense of vitality. If residents have specific interests, they are encouraged to share them so they can be incorporated into the program whenever possible. |
|
Updated: 18 Jul 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | A Health Care Assistant (HCA) is rostered on every shift, with the additional support of a Registered Nurse (RN) being on-call 24 hours a day and in the rest home from 9 am to 3 pm on weekdays and 10 am to 2 pm on weekends. We have approximately 15 staff in total. All staff are required to complete ongoing and annual training. Registered Nurses and Health Care Assistants are at a level which provides continuity of quality rest home level care. | |
| Details about meals | Most residents get breakfast in bed. Residents who choose to get up have breakfast in the dining room at 8 am. You may stay in your dressing gown if you choose to. The meals are of a consistently high standard. The day's main meal is served at 12 midday, including a main course and sometimes a dessert. Tea is served at 5:00 pm, consisting of soup, a light main dish and fresh fruit. If any meal does not suit you, please let Management know. They are only too happy to discuss food preferences with the residents. Morning and afternoon tea is served in the dining room at 10 am and 3 pm. Supper is served in your rooms at 7:30 pm. Beverages are offered with all meals. Cups of tea are available to residents at any time. Residents are surveyed periodically to gauge their perception of the meal service. The results of these surveys are then integrated into our Quality Improvement programme. | |
| Visitor information | Visitors are welcome at any time. If visiting at night, please ring the front doorbell as these doors are locked for security reasons. To prevent cross-contamination to our residents, we ask that you refrain from visiting if you are suffering from an illness that may be contagious i.e.; influenza, recent diarrhoea or vomiting. | |
| Recreational opportunities | The activities programme is organised by the facility Activities Coordinator and changes regularly. Each Resident is assessed individually, and their particular interests are included in the programme. Activities are arranged to cater for all levels of participation and a wide range of interests. The participation of residents in the Activities Programme is voluntary. However, it is very important in promoting socialisation, mental and physical stimulation and encouraging a general sense of vitality. If you have particular interests, please make these known so they can be included in the programme where possible. The Activities Coordinator arranges regular outings. We have a broad range of outings to cater to all interest levels. Residents are encouraged to keep in contact with family and friends outside Tuapeka Community Health. Please let us know when before you go out in case there is medication that needs to be taken during your absence. You are requested to 'sign out' by notifying a staff member. This is a safety requirement. Let the staff know if you would like a meal kept. | |
| Internet access | Wifi internet is available to all residents, free of charge. | |
| Transport | Access to therapeutic services and activities in the community occurs on an ongoing basis. If the activity is within the activity programme, transport will be provided. Transport to appointments will be arranged with family members or friends. If the family cannot arrange transport, we will endeavour to provide transportation and the appropriate staff to assist. In these circumstances, the Resident will be required to pay mileage and staff time. Emergency ambulance services are not included in the fee. Where they are required because of an accident, the cost of the service is covered by ACC. | |
|
Updated: 17 Jul 2025 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Interpreter | Yes | If you require an interpreter, please advise us of your needs. |
|
Updated: 30 Jan 2023 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
|
Updated: 30 Jan 2023 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Shops | 1.00 Km | Several coffee shops and craft/gift shops available. |
| Library | 1.00 Km | We are well serviced with a library and Information Centre - mobile library visits frequently. |
|
Updated: 30 Jan 2023 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
|
||
|
Updated: 26 Apr 2016 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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