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Tranquillity Bay Care Ltd - Manaia Wing and Seaview Wing

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At a glance
Vacancy
Yes
Name
Tranquillity Bay Care Ltd
Category
Rest Home Care
Address
839A Whangarei Heads Road
Parua Bay
Whangarei
Postal Address
839A Whangarei Heads Road
RD 4
Whangarei 0174
DHB
Northland
Phone
(09) 436 2237
Fax
(09) 436 2937
Mobile
021736268
Email
View Email Address
Facebook
Find us on Facebook
Personnel
Manager
Sharon Skiffington - (09) 436 2237
Owner
Sharon Skiffington - (09) 436 2237
Photos
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Description
Tranquillity Bay Care is a Rest Home with fantastic sea views over the harbour, Parua Bay, Mt. Manaia and the Whangarei Heads. We are located on top of a hill with a pine forest in our backyard filled with quail, pheasants and lots of native birds giving us a different outlook at every turn of the head.

We believe that the more we care, the more beautiful life becomes.

Tranquillity has all the warmth, caring and family atmosphere you would expect from a place that you can call home.

It is one of the hardest things to do, to put a family member into a rest home. We are here to fully support you and your family member the best way we can. You will feel safe and confident that your loved one is being looked after and this will take the pressure off yourself and your family. We are here to listen and talk things through on what's best for the person concerned.

We also have fun with special events throughout the year. An awesome day for us was when the Hot rod club brought their old classic cars up for our Vintage Day Party. Smiles and memories in abundance.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 7 Jul 2014
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 33
Vacancy Yes
Things are changing all the time. Please do inquire or ring me if you have any questions.
Impending vacancy Yes - We have a bed for long term
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Mar 2019
Testimonials
Testimonials
I would love to be able to bottle up the wonderful comments that people do make to us about our care and the atmosphere as you walk in the door.
Not only do we care for the residents but we offer support for the families. Our door is always open and we are happy to have a chat over any concerns and do the best we can to ensure our residents are comfortable and happy.
Updated: 1 Sep 2015
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 60 Yes We have our Clinical Manager, Terri-Lynn and also Aldrino. This gives us RN cover during the day from Monday to Saturday with them being on call after hours.
Healthcare Assistants/Caregivers Yes 24 hour care provided by qualified and experienced staff, who go the extra mile as part of the service they provide to their clients
Diversional Therapist 40 Yes Full time Diversional Therapist working with the residents
Activities Co-ordinator 20 Yes Excellent activity programme which caters to all client tastes. Our activity coordinators provide a wide range of activities and always encourage family participation in all activities and planned outings.
Hairdresser Yes We have a fully equipped Hairdressing Salon / Treatment Room. Nicole our lovely hairdresser visits us on a Tuesday and offers a full range of hairdressing services at very reasonable rates.
Podiatrist Yes We have a visiting Podiatrist Jo who visits us on a monthly basis. Jo is more than happy to be called in outside of the set schedule for urgent appointments.
Dietitian Yes A dietician can be consulted as part of ongoing client care. Menus are designed and approved for use in consultation with nutritionists and the dietician.
Accredited Visitors Yes The local community is embracing us and we have some lovely volunteers that come up to talk to the residents. There is music, dancing and laughter at times that brings joy into the place.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Monthly visits by a Chaplain and regular communion. All denominations catered for on request. Fortnightly visits from Catholic priest to individuals
Other Personnel Yes We have a contingent of Support staff who maintain the Facility and the grounds for the continued enjoyment of our clients, their families and friends.
Updated: 19 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Registered Nurses have specialist Oxygen Therapy training and expertise.
Gastronomy/Nasogastric Management Yes Registered Nurse has specialist PEG / NG knowledge and expertise.
End of Life/Palliative Care Yes Trained Registered Nurses and excellent visiting service from local Hospice.
Wound Care Yes Registered Nurses at Tranquillity are trained in Wound care and have the support of the Specialist Wound care district nurses. Access to hospital wound care specialists also available.
Diabetic Care Yes Trained Registered Nurses at Tranquillity are able to care for diet and insulin controlled diabetics.
Continence Advice Yes We have in house incontinence assessments, by qualified staff. Regular re-assessments are carried out to stay ahead of clients changing needs
Stomal Therapy Yes Local specialist available from Hospital. Registered nurses at Tranquillity are trained in Stoma care.
Stroke Rehabilitation Yes Local specialist available from Hospital.
Tracheotomy Care Yes
Infection Control Yes All staff have ongoing infection control training. This training is updated annually as part of our comprehensive training. Registered nurses have comprehensive professional development in infection control
Surgical Followup Yes Local specialist available from Hospital. We are able to take clients to specialist appointments, if families are unavailable. we provide transport to all hospital, specialist appointments
Psychiatric Care Yes Local specialist available from Hospital.
Community Health Yes Visit on an ad hoc basis.
Clinical Management Yes Our Clincial Manager is Terri-Lynn
Other Specialties Yes Aldrino is a Registration Nurse who supports Terri-Lynn in managing our residents care and our team of Healthcare Assistants who are here to make sure everyone is comfortable and attempt to make sure we have happy moments here at Tranquillity.
Updated: 12 Jan 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We provide private respite. We offer RN cover for convalescing clients, in a peaceful, holistic environment. With great home cooked meals in a warm and friendly environment.
Carer Support Yes Carer support is vital for families who look after their loved ones in the community. It gives the Carer time out to recharge their batteries and reflect on the important care they provide to family members
Subsidised Yes We provide Resthome subsidized care through the Ministry of Health. At the time of the NASC assessment families will be given residential subsidy application form. These are completed and sent into the Residential Subsidy unit at Work and Income.
Private Paying Yes We also provide Resthome level care to private paying clients who are not eligible for the residential subsidy. At Tranquillity Bay Care we will always aim to provide an excellent service. we listen carefully to the clients needs and those of the Family
Booking can be made in advance Yes At Tranquillity we always look to working with the families, and provide a seamless service from admission to discharge. We aim to make what can be a difficult time, simple and enjoyable. advance bookings always ensure you have a place when necessary.
Updated: 12 Jan 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Encouraged to bring own furniture and furnishings.
Single Rooms Yes
Shared Rooms Yes Both currently occupied.
Rooms suitable for a couple Yes Limited availability.
Ensuite Yes Four rooms. Limited availability.
Alcohol Permitted Yes 'Happy Hour' every Friday afternoon. Residents may also provide their own alcohol for enjoyment.
Pets In Residence Yes Frankie the talking Rainbow Lorikeet greets everyone at the front entrance. Wolfie the dog who has his own place on the sofa. Three cats who have their owners here. Three Auckland Island pigs rescued from a laboratory. Three ducks, golden pheasants and an array of birds ion the outside aviaries.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes At resident's own cost.
Wifi No Sorry, we are rural and we do not have fast Wifi out here. Residents who do use internet can arrange their own connection. Happy to connect you up for checking emails but not for watching movies or youtube.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes New contract for long term chronic conditions now negotiated/available.
Lounges/seating areas Yes Two large lounges and one smaller sun lounge.
Primary Health Funded Short Term Care Yes Negotiated on request
Day Programme for day stay clients Yes
Outings Yes Twice weekly as a minimum.
Maori Kaupapa Yes
Residents Committee No Every 2nd month residents' meetings. Family encouraged to attend, if desired.
Newsletter Yes
Policy for management of challenging behaviour Yes Staff trained in Dementia Care. Medication Management & Managing Challenging Behaviour in-service training completed.
Confused Residents Yes
Rural Setting Yes Rural and coastal outlook. Magnificent views from many rooms and the dining room/lounge areas.
Smoking Permitted Yes Smokers are able to smoke outside in designated area.
Semi-Secure Yes Inappropriate for severe dementia who tend to walk away and get lost.
Updated: 20 Nov 2018
Special Features
Special Features
Fantastic views, lovely gardens. Regular outings to varied and interesting venues. Diversional therapy six days per week including bowls, bingo, creative pursuits, etc. Our Facility has a wonderful home like environment with very caring staff who embrace our residents as they would their own loved ones.
The great harbour views and native bush surrounds make Seaview a very special place in which our residents live. The atmosphere at Seaview is relaxed, informal and happy. The families and friends of our residents are always welcome to visit, at any time of the day.

Our schedule of activities include regular outings, visits from entertainers and community groups, a range of indoor sports and games, exercise programmes, and special activities designed to provide a physically and mentally stimulating environment.

Tranquillity’s remarkable residents, are well supported by trained, knowledgeable staff, who always go the extra mile, for them nothing is too much trouble.

SPECIAL EVENTS Throughout the year we have special events where we invite family and friends. We had a Vintage day where the car club brought up their cars and were giving rides to the residents. This brought residents out of their rooms to look at the cars. Faces were beaming with smiles and memories.









Updated: 25 Jan 2018
Interests & Activities
Interests & Activities
All the activities are voluntary and designed to help people relax and enjoy a community spirit whether they are joining in or watching from the side.

We have a dedicated Diversional Therapist as well as an Activities Co-Ordinator who put together a full Activity programme over 6 days a week. The residents enjoy going out on regular trips in our van to local destinations. We have regular shopping days in town as well as regular excursions to specific events and concerts in the Whangarei area.

As we live in a wonderful, beach environment we spend time in the summer down on the beach having morning tea and barbecues next to the incoming tide.

Many of our residents have lived in this area all their lives and enjoy having visits from nearby friends and family. We actively encourage a close, family environment.

Our motivated team design and run the Activity Programmes, both general and individualised for specific residents.

Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Crafts, Newspaper reading, Parkinson's Society, Pianist, Shopping, Swimming, Vegetarian, Happy Hour, Gardening, Indoor Games, Music, Shopping, Sing-a-longs, Cards, Craft, and also some quiet time included in the Activity programme.
Updated: 4 Dec 2018
Additional Information
Additional Information
TopicDetails
Details about Meals A wonderful variety of home cooked meals are served daily. Residents' personal preferences are met and catered for as much as possible. The smell of home baking pervades the home and adds to the great atmosphere.
Staffing Qualifications and Details
What's included in your fees and what's not Private-paying residents pay for all Doctors' and Pharmacy accounts, as well as incontinence and wound care products if required.
Updated: 18 Jan 2013
Languages Spoken
Languages Spoken
LanguageStatusDetails
Dutch Yes
English Yes
Filipino Yes
German Yes
Maori - Te Reo Yes
Sign Language Yes None on sight but available via local Deaf Society.
Tagalog Yes
Other Details Yes Various interpreters are available in the local area for a variety of languages.
Updated: 12 Jan 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes We hold monthly Church Services.
Christian Yes Local Ministers visit the home.
Denominations/Faiths represented Yes
Inter denominational Yes We hold monthly Church Services.
Ratana Yes
Roman Catholic Yes Local Ministers visit the home.
(Other comments) Yes Caring for your spiritual needs is an important part of your holistic care.
Updated: 6 Mar 2011
Distances
Distances
LocationDistanceDetails
Public Transport 0.00 km No public transport available in this area.
Shops 6.00 km Local suburb, Onerahi, is 8 minutes drive away. Whangarei City Centre is a fifteen minute drive. Two minutes drive to Parua Bay Tavern and takeaways. Parua Bay shops are seven minutes drive from Seaview.
Mall 20.00 km Whangarei City, 15 minutes drive away.
Parks 0.00 km Beautiful parks and beaches within walking distance. Also, 18 hole golf course at bottom of our drive.
Library 6.00 km 8 minutes to Public Library at Onerahi. Community library visits every month.
Updated: 6 Mar 2011
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 4 Aug 2016

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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