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Tranquillity Bay Care Ltd - Manaia Wing and Seaview Wing

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Tranquillity Bay Care Ltd
Rest Home Care
839A Whangarei Heads Road
Parua Bay
Postal Address
839 Whangarei Heads Road, RD 4, Whangarei 0174
(09) 436 2237
(09) 436 2937
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Sharon Skiffington - (09) 436 2237
Tranquillity Bay Care Ltd - (09) 436 2237
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Seaview Retirement park has new owners and the name has changed to Tranquillity Bay Care. This name was chosen as Tranquill is what best describes the wonderful setting of the home. We have a Pine forest in our back yard that has native birds and peace and quiet over looking the best view of Parua Bay. Mum has moved in and loves her room with the view and having the space, also being able to walk in the vast garden.

Tranquillity Bay Care is a Rest Home with fantastic views over Parua Bay and the Whangarei Harbour. The 28 bed home, set in native bush and lovely landscaped gardens, giving a different outlook at every turn of the head. Tranquillity is only 15 minutes drive from Whangarei's CBD.

Tranquillity has all the warmth, caring and family atmosphere you expect from the place you call home.

Not only do residents have input into making Tranquillity Bay part of their life, their family and friends are also encouraged to visit and interact with their loved ones as if they are at home; whether they partake in the home cooked food available, a coffee in our Tranquill dining room, or maybe walk in the gardens to see the native birds and quail who have also made their home here. It's just wonderful to sit and reflect on the beautiful peaceful vista.
If you are looking for a place to call home for your Grandparents, parents, or friends - don't miss coming to look at our special place we call home. The views, comfort and serenity of Tranquillity Bay will envelope you from the moment you walk in the door.

We deliver a quality lifestyle with an innovative approach to care that enables us to maintain the well being, dignity and independence of our residents. The success of the Tranquill lifestyle can be attributed to caring, qualified people who recognise and respond to the special needs of each individual.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 7 Jul 2014
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care33
Long term vacancyYes
Short term vacancyYes
Things are changing all the time. Watch this space for our new development details. New rooms coming on board. Will confirm date of completion of project in a couple of months.
Impending vacancyYes
Updated: 20 Oct 2017
I would love to be able to bottle up the wonderful comments that people do make to us about our care and the atmosphere as you walk in the door.
Not only do we care for the residents but we offer support for the families. Our door is always open and we are happy to have a chat over any concerns and do the best we can to ensure our residents are comfortable and happy.
Updated: 1 Sep 2015
TypeHours Per WeekStatusDetails
Registered Nurse 40 Yes Registered Nurses rostered as well as available on call 24/7.
Healthcare Assistants/Caregivers Yes 24 hour care provided by qualified and experienced staff, who go the extra mile as part of the service they provide to their clients
Physiotherapist Negotiable Contract with the local physiotherapist group and hospital.
Occupational Therapist Negotiable Available through the local hospital.
Own Social Worker Negotiable Available through the local hospital.
Diversional Therapist Negotiable Available through local hospital
Activities Co-ordinator 20 Yes Excellent activity programme which caters to all client tastes. Our activity coordinators provide a wide range of activities and always encourage family participation in all activities and planned outings.
Hairdresser Yes We have our own Hair dressing salon which is open on a fortnightly basis.
Podiatrist Yes A visiting Podiatrist calls monthly. The podiatrist can be called in outside of the set schedule for urgent appointments
Dietitian Yes A dietician can be consulted as part of ongoing client care. Menus are designed and approved for use in consultation with nutritionists and the dietician.
Accredited Visitors Yes We have regular visits from the RSA, and a weekly visit from the SPCA with Moses the German shepherd
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Monthly visits by a Chaplain and regular communion. All denominations catered for on request. Fortnightly visits from Catholic priest to individuals
Other Personnel Yes We have a contingent of Support staff who maintain the Facility and the grounds for the continued enjoyment of our clients, their families and friends.
Updated: 6 Aug 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Trained Registered Nurses and excellent visiting service from local Hospice.
Gastronomy/Nasogastric Management Yes Registered Nurse has specialist PEG / NG knowledge and expertise.
Oxygen Management Yes Registered Nurses have specialist Oxygen Therapy training and expertise.
Surgical Followup Yes Local specialist available from Hospital. We are able to take clients to specialist appointments, if families are unavailable. we provide transport to all hospital, specialist appointments
Wound Care Yes Registered Nurses at Tranquillity are trained in Wound care and have the support of the Specialist Wound care district nurses. Access to hospital wound care specialists also available.
Diabetic Care Yes Trained Registered Nurses at Tranquillity are able to care for diet and insulin controlled diabetics.
Continence Advisor Yes We have in house incontinence assessments, by qualified staff. Regular re-assessments are carried out to stay ahead of clients changing needs
Infection Control Yes All staff have ongoing infection control training. This training is updated annually as part of our comprehensive training. Registered nurses have comprehensive professional development in infection control
Stomal Therapist Yes Local specialist available from Hospital. Registered nurses at Seaview are trained in Stoma care.
Psychiatric Care Yes Local specialist available from Hospital.
Stroke Rehabilitation Yes Local specialist available from Hospital.
Tracheotomy Care Yes
Specialised Dementia Care Yes Local specialist available from Hospital.
Gerontological Care Yes Local specialist available from Hospital.
Urology Yes Local specialist available from Hospital. Trained registered nurse able to catheterise and care for indwelling and suprapubic catheters.
Community Health Yes Visit on an ad hoc basis.
Clinical Manager Yes
Other Nursing Specialities Yes
Psychologist Yes Local specialist available from Hospital.
Psychiatrist Yes Local specialist available from Hospital. Close working relationship with the POPS and community mental health teams from Whangarei Hospital
Other Post Graduate Specialities Yes
Updated: 4 Aug 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We provide private respite. We offer RN cover for convalescing clients, in a peaceful, holistic environment. With great home cooked meals in a warm and friendly environment.
Carer Support Yes Carer support is vital for families who look after their loved ones in the community. It gives the Carer time out to recharge their batteries and reflect on the important care they provide to family members
Subsidised Yes We provide Resthome subsidized care through the Ministry of Health. At the time of the NASC assessment families will be given residential subsidy application form. These are completed and sent into the Residential Subsidy unit at Work and Income.
Private Paying Yes We also provide Resthome level care to private paying clients who are not eligible for the residential subsidy. At Seaview Park we will always aim to provide an excellent service. we listen carefully to the clients needs and those of the Family.
Booking can be made in advance Yes At Tranquillity we always look to working with the families, and provide a seamless service from admission to discharge. We aim to make what can be a difficult time, simple and enjoyable. advance bookings always ensure you have a place when necessary.
Updated: 1 Sep 2015
Under 65 yrs with Disability Yes New contract for long term chronic conditions now negotiated/available.
Day Care Yes
Primary Health Funded Short Term Care Yes Negotiated on request
Rooms (Single) Yes
Rooms (Shared) Yes Both currently occupied.
Rooms (Suit Couple) Yes Limited availability.
Ensuite Yes Four rooms. Limited availability.
May Bring Own Furniture Yes Encouraged to bring own furniture and furnishings.
Alcohol Permitted Yes 'Happy Hour' every Friday afternoon. Residents may also provide their own alcohol for enjoyment.
Pets In Residence Yes We have a very spoilt friendly cat called Rosa. Cockatiel and canaries in an Aviary. Koi fish in pond, wild birds in surrounding forest.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes At resident's own cost.
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Residents Committee No Every 2nd month residents' meetings. Family encouraged to attend, if desired.
Newsletter Yes
Policy for management of challenging behaviour Yes Staff trained in Dementia Care. Medication Management & Managing Challenging Behaviour in-service training completed.
Confused Residents Yes
Lounges/seating areas Yes Two large lounges and two smaller sun lounges.
Outings Yes Twice weekly as a minimum.
Rural Setting Yes Rural and coastal outlook. Magnificent views from many rooms and the dining room/lounge areas.
Smoking Permitted Yes Smokers are able to smoke outside in designated area.
Semi-Secure Yes Inappropriate for severe dementia who tend to walk away and get lost.
Sprinklers Yes
Audit report available Yes
Updated: 18 Jun 2015
Special Features
Special Features
Fantastic views, lovely gardens. Regular outings to varied and interesting venues. Diversional therapy four days per week including bowls, bingo, creative pursuits, etc. Our Facility has a wonderful home like environment with very caring staff who embrace our residents as they would their own loved ones.
The great harbour views and native bush surrounds make Seaview a very special place in which our residents live. The atmosphere at Seaview is relaxed, informal and happy. The families and friends of our residents are always welcome to visit, at any time of the day.

Our schedule of activities include regular outings, visits from entertainers and community groups, a range of indoor sports and games, exercise programmes, and special activities designed to provide a physically and mentally stimulating environment.

Tranquillity’s remarkable residents, are well supported by trained, knowledgeable staff, who always go the extra mile, for them nothing is too much trouble.

Updated: 15 Jun 2015
Interests & Activities
Interests & Activities
All the activities are voluntary and designed to help people relax and enjoy a community spirit whether they are joining in or watching from the side.

We have a dedicated "Activities Co-ordinator" and a planned Activity programme. The residents enjoy going out on regular trips in our van to local destinations. We have regular shopping days in town as well as regular excursions to specific events and concerts in the Whangarei area.

As we live in a wonderful, beach environment we spend time in the summer down on the beach having barbecues next to the incoming tide.

Many of our residents have lived in this area all their lives and enjoy having visits from nearby friends and family. We actively encourage a close, family environment.

We have a very motivated Activities Co-ordinator who designs and runs the Activity Programmes, both general and individualised for specific residents.

Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Crafts, Newspaper reading, Parkinson's Society, Pianist, Shopping, Swimming, Vegetarian, Happy Hour, Gardening, Indoor Games, Log fire, Music, Newspaper reading, Shopping, Sing-a-longs, , Cards, Care and Craft, Activity programme
Updated: 1 Mar 2012
Additional Information
Additional Information
Details re Meals A wonderful variety of home cooked meals are served daily. Residents' personal preferences are met and catered for as much as possible. The smell of home baking pervades the home and adds to the great atmosphere.
Staffing Details
Fees Details/Fees Do Not Include Private-paying residents pay for all Doctors' and Pharmacy accounts, as well as incontinence and wound care products if required.
Updated: 18 Jan 2013
Languages Spoken
Languages Spoken
Afrikaans Yes
Dutch Yes
English Yes
Fijian Yes
Filipino Yes
German Yes
Maori - Te Reo Yes
Sign Language Yes None on sight but available via local Deaf Society.
Tagalog Yes
Other Details Yes Various interpreters are available in the local area for a variety of languages.
Updated: 4 May 2012
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes We hold monthly Church Services.
Christian Yes Local Ministers visit the home.
Denominations/Faiths represented Yes
Inter denominational Yes We hold monthly Church Services.
Ratana Yes
Roman Catholic Yes Local Ministers visit the home.
(Other comments) Yes Caring for your spiritual needs is an important part of your holistic care.
Updated: 6 Mar 2011
Public Transport 0.00 km No public transport available in this area.
Shops 6.00 km Local suburb, Onerahi, is 8 minutes drive away. Whangarei City Centre is a fifteen minute drive. Two minutes drive to Parua Bay Tavern and takeaways. Parua Bay shops are seven minutes drive from Seaview.
Mall 20.00 km Whangarei City, 15 minutes drive away.
Parks 0.00 km Beautiful parks and beaches within walking distance. Also, 18 hole golf course at bottom of our drive.
Library 6.00 km 8 minutes to Public Library at Onerahi. Community library visits every month.
Updated: 6 Mar 2011
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 4 Aug 2016