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Torbay Rest Home
At a glance
- Vacancy
- Yes
- Name
- Torbay Rest Home
- Category
- Rest Home Care
- Address
- Torbay
102 Glenvar Road, Torbay
Auckland
Auckland 0630 - Postal Address
- 102 Glenvar Road
Torbay
Auckland 0630 - DHB
- Waitemata
- Phone
- (09) 473 5977
- Fax
- (09) 473 5978
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Cheryl Diane Lapuz - 09 4735977
- Owner
- Aven Chen
Other services
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Map
Reviews
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Excellent Attentive Staff and Facility
This Rest Home really delivers!
In that the staff right up to the Manager, are attentive to ALL the residents at ALL TIMES. The elderly there are treated with love, respect and dignity. The facility is safe and secure, with a new secure fence for dementia residents. The care of ALL is consistently to a high standard. No one is ever neglected. If you want a home environment which genuinely cares for your loved one, choose Torbay Rest Home!
Great activities and awesome, balanced food. Highly recommend!
Description
Torbay Rest Home provides a quality, homely environment in which older people may live in an atmosphere of respect and friendliness and have their physical and psychological needs met.
Residents are encouraged and assisted to continue their interests maintaining independence in a supportive environment.
Residents are encouraged and assisted to continue their interests maintaining independence in a supportive environment.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 21 May 2019 | |
DHB Respite Care Booking Service
| We provide DHB Respite Care Booking Service. |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 38 |
| Vacancy | Yes |
| Superior rooms with separate lounge area and a kitchenette available | |
| Impending vacancy | No - Superior units |
| Premium Room Charges | Some Rooms |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 24 Jan 2020 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 1 registered nurse on staff full-time Monday to Friday and on call. Full-time Facility Nurse Manager on site Monday to Friday and on call. | |
| Nurse Practitioner | Negotiable | We have access to Waitemata DHB gerontology nurse specialist team to consult as necessary. | |
| Healthcare Assistants/Caregivers | Yes | We have Caregivers on duty 24/7 | |
| Physiotherapist | Yes | A physiotherapist is available to see residents by appointment. | |
| Occupational Therapist | Negotiable | Occupational therapy services are available through the Waitemata DHB Community Health Services. | |
| Social Worker (on site) | Negotiable | Social Workers available through the Waitemata DHB Community Health Services. | |
| Activities Co-ordinator | Yes | Our activities co-ordinator is available 30 hours per week and provides a varied and busy activities programme. We have regular activities meetings with other local residential care facilities to share ideas and knowledge. | |
| Hairdresser | Yes | Our hairdresser visits weekly and provides a full hairdressing service. | |
| Podiatrist | Yes | Our podiatrist visits every three weeks and as necessary to attend to foot care. | |
| Dietitian | Yes | We use The Nutrition Consultants to review our menus and food service. We have a dietician available as necessary. | |
| Accredited Visitors | Yes | Age concern visitors. | |
| Kaumatua | Negotiable | Kaumatua can visit if requested. | |
| Chaplain/Spiritual Advisor | Yes | All religions welcome, Priests and Ministers of local churches can be contacted to visit as necessary. | |
| Updated: 21 May 2019 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Wound Care | Yes | We have access to the Waitemata DHB wound care specialist nurse who will support our staff in more complex wound care. |
| Diabetic Care | Yes | |
| Continence Advice | Yes | Available from Waitemata DHB |
| Infection Control | Yes | We are able to consult the infection prevention and control specialist nurse from Waitemata DHB. |
| Psychiatric Care | Yes | We work closely with Mental Health Services for Older People. |
| Clinical Management | Yes | |
| Updated: 1 Oct 2013 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | We can also accommodate patients with Long-Term Support - Chronic Health Conditions who may be under 65 years of age but depending on the level of care you need. NASC can organise a contract for this if you've identified Torbay Rest Home as a place you would like to go. |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 24 May 2019 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | Rooms have an ensuite bathroom with toilet and handwashing facility. There are 5 deluxe suites that have a separate living room and a full bathroom with shower. There is an extra charge for the extra features that these suites provide. |
| Rooms suitable for a couple | Yes | Availability may be an issue, however please enquire. |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | Your care plan will identify your personal preferences. |
| Pets In Residence | Yes | We have one cat called Muffin. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | Each room has a oil filled heater, can adjust the temperature. |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | Primary options - available through your GP service. Please ask for more information. |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whanau Room | Yes | |
| Residents Committee | No | However, residents meetings are held three monthly. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Outside sheltered area only. |
| Updated: 21 May 2019 | ||
Special Features
| Torbay Rest Home has an extensive activities programme including exercise groups, games, trivial pursuit, visiting pets, 'happy hour', singing and entertainment, gardening group, mini bus trips.
Residents choose activities they wish to participate in and our activities co-ordinator directs the daily programme. Some of our residents continue to attend regular community groups ie Stroke Club, RSA and Church groups. The residents enjoy companionship from other residents and the dedicated, caring staff. Torbay Rest Home is certified to the NZ Health and Disability Standards. Reqular internal audits assist in the quality improvement programme. International Certifications are the auditing agency used by the facility. Torbay Rest Home has gained tertiary level for workplace safety with ACC. |
| Updated: 22 Apr 2010 |
Interests & Activities
| Activity programme, Age Concern, Big print books, Bingo, Board games, Breakfast in bed, Canine friends, Concerts, Craft, Entertainment, Exercises, Games, Garden, Gardening, Happy Hour, Minibus, Movies, Music, Outings, Parties, Pastoral care, Quizzes, RSA, Shopping, Sing-a-longs, Stroke Group |
| Updated: 6 Dec 2007 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Home cooked meals, fresh baking daily, varied menu (five-week cycle with summer and winter menus). Facility Manager and Dietitian review menus regularly as part of quality management. | |
| Staffing Qualifications and Details | Several of the staff have been employees for more than 10 years. The staff are very committed to providing a high quality of care and take a lot of pride in their work. Majority of our care staff are Levels 3 and 4 and have achieved Dementia certification. | |
| What's included in your fees and what's not | The fees per week for rest home care - $1120.49 For a rest home suite, there is an extra charge of $30 per day. More information is available from the office. Full details in our admission agreement. | |
| Updated: 24 May 2019 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | Several staff and some of the residents speak Afrikaans. |
| Dutch | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Flemish | Yes | |
| French | Yes | |
| German | Yes | |
| Interpreter | Yes | |
| Japanese | Yes | |
| Korean | Yes | |
| Mandarin | Yes | |
| Portugesse | Yes | |
| Samoan | Yes | |
| Spanish | Yes | |
| Updated: 1 Oct 2013 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Group visits monthly. |
| Baptist | Yes | Minister available |
| Non denominational | Yes | |
| Presbyterian | Yes | Church close by. |
| Roman Catholic | Yes | Weekly visits for communion or as requested. |
| Updated: 6 Dec 2007 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.40 km | Bus service. |
| Shops | 2.00 km | Torbay shops 2 minutes away by car. Shops include pharmacy, cafes, dentist, restaurants, hair salons, bakery, dairy/superette, fruit and vegetable shop. |
| Mall | 4.00 km | Albany Mall and Browns Bay shopping area are within 5 minutes drive. |
| Parks | 2.00 km | Close to beautiful Long Bay Regional Park and Browns Bay waterfront. |
| Library | 4.00 km | Browns Bay |
| Updated: 21 May 2019 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
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| Updated: 11 Jan 2017 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
