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The Waratah Retirement Home & Hospital

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Information Pack
At a glance
Vacancy
Yes
Name
The Waratah Retirement Home & Hospital
Category
Rest Home Care
Address
196 Henderson Valley Road
Henderson
Auckland 0612
Postal Address
196 Henderson Valley Road
Henderson
Auckland 0612
DHB
Waitemata
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Personnel
Manager
Mary Atkins
Other services
Photos
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Level 4 Restrictions - critical visitors only
It is our philosophy to provide the highest quality care, given with dignity and a deep concern for people.
We are a 58 bed rest home & private hospital facility situated on a private site surrounded by mature trees and gardens.
All of our rooms are premium rooms with full ensuites which includes toilet, shower, hand basin and mirrored wall cabinet at no extra charge.
We have an extensive activities program which caters for all levels of care. In addition we offer coach outings to some of the beautiful scenic areas in Auckland, 5 afternoons per week
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 24 Jul 2020
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 29
Vacancy Yes
All individual rooms with full ensuites at no extra cost
Impending vacancy Yes
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 Sep 2021
Testimonials
Testimonials
Thanks for the professional and compassionate care you gave my dad. I am so grateful to have found The Waratah, dad was so well looked after. I have warm fuzzy feelings when i think of The Waratah.

Thank you for caring and extending your aroha to our dad. He is our treasure and knowing he is in good hands is a massive comfort to us. Thanks for your efforts and friendship shown to dad. All our sincere thanks and gratitude to you all.

With much gratitude and love - a message sent to The Waratah along with 60 long stem individually wrapped roses - one for each staff member.

I love it at The Waratah the girls are so lovely, nothing is too much trouble for them.

I have worked at The Waratah for 12 years, wonderful team to work with and nice atmosphere to work in.
Updated: 9 Apr 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes Team of 8 Registered nurses which includes a clinical manager and assistant clinical manager.
Healthcare Assistants/Caregivers Yes We currently employ 24 caregivers
Physiotherapist 0.00 Yes A Physiotherapist is on site weekly
Occupational Therapist 0.00 Negotiable
Social Worker (on site) 0.00 Negotiable
Activities Co-ordinator Yes We have an extensive activities program with a range of mentally stimulating activities and physical activities, our activities co-ordinator also has a range of activities for those residents who are less mobile.
Hairdresser Yes A qualified hairdresser is on site twice weekly, working from our in-house salon.
Podiatrist Yes We have a qualified podiatrist on site once a fortnight.
Dietitian Yes Our menu's are approved by a consultant dietitian.
Chaplain/Spiritual Advisor Yes Church services are held twice per month, in addition a catholic priest visit weekly.
Updated: 8 Apr 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes As long as nothing that will create a tripping hazard.
Single Rooms Yes
Rooms suitable for a couple Yes
Connecting Rooms Yes
Ensuite Yes All rooms have ensuite.
Alcohol Permitted Yes Reasonable amounts under the guidance of clinical and medical team.
Pets In Residence Yes Pet therapy every week with a menagerie of different animals.
Negotiate To Bring Own Pet No Welcome to visit as long as on a lead.
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes Staff will adjust heating upon request.
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes Coach outings 5 times per week.
Whanau Room Yes
Maori Kaupapa Yes
Residents Committee No Meetings held as requested.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes
Smokers Room Yes
Smoking Permitted Yes
Semi-Secure Yes
Updated: 22 Jun 2021
Interests & Activities
Interests & Activities
As well as our range of activities we also offer coach outings from Mon-Fri to some of Aucklands beautiful scenic areas.
Updated: 22 Jun 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Can arrange upon request
Baha'i Yes Can arrange upon request
Baptist Yes Service twice month.
Brethren Yes Can arrange upon request
Buddhist Yes Can arrange upon request
Christian Yes Catholic priest visits weekly for communion.
Confucius Yes Can arrange upon request
Denominations/Faiths represented Yes Can arrange upon request
Evangelical Yes Can arrange upon request
Hindu Yes Can arrange upon request
Inter denominational Yes Can arrange upon request
Muslim Yes Can arrange upon request
Jain Yes Can arrange upon request
Jehovah Witness Yes Can arrange upon request
Jewish Yes Can arrange upon request
Lutherism Yes Can arrange upon request
Methodist Yes Can arrange upon request
Non denominational Yes Can arrange upon request
Orthodox Christian Yes Can arrange upon request
Pentecostal Yes Can arrange upon request
Presbyterian Yes Can arrange upon request
Ratana Yes Can arrange upon request
Ringatu Yes Can arrange upon request
Roman Catholic Yes Can arrange upon request Catholic priest brings communion weekly
Salvation Army Yes Can arrange upon request
Seventh Day Adventist Yes Can arrange upon request
Sikh Yes Can arrange upon request
Shinto Yes Can arrange upon request
Spiritualist/New Age Yes Can arrange upon request
Tao Yes Can arrange upon request
The Church of Jesus Christ Latter-Day Saints Yes Can arrange upon request
(Other comments) Yes Happy to arrange for whatever religious affiliation residents request.
Updated: 22 Jun 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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