The Waratah Retirement Home & Hospital
At a glance
- Vacancy
- No
- Name
- The Waratah Retirement Home & Hospital
- Category
- Rest Home
- Address
- 196 Henderson Valley Road
Henderson
Auckland 0612 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Kim Mann - 098365775
Other services
Photos
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Map
It is our philosophy to provide the highest quality care, given with dignity and a deep concern for people.
We are a 58 bed rest home & private hospital facility situated on a private site surrounded by mature trees and gardens.
All of our rooms are premium rooms with full ensuites which includes toilet, shower, hand basin and mirrored wall cabinet at no extra charge.
We have an extensive activities program which caters for all levels of care. In addition we offer coach outings to some of the beautiful scenic areas in Auckland, 3 afternoons per week
We are a 58 bed rest home & private hospital facility situated on a private site surrounded by mature trees and gardens.
All of our rooms are premium rooms with full ensuites which includes toilet, shower, hand basin and mirrored wall cabinet at no extra charge.
We have an extensive activities program which caters for all levels of care. In addition we offer coach outings to some of the beautiful scenic areas in Auckland, 3 afternoons per week
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 28 Dec 2022 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 18 |
| Vacancy | No |
| All individual rooms with full ensuites at no extra cost | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 9 Jul 2025 |
|
Testimonials
| Thanks for the professional and compassionate care you gave my dad. I am so grateful to have found The Waratah, dad was so well looked after. I have warm fuzzy feelings when i think of The Waratah. Thank you for caring and extending your aroha to our dad. He is our treasure and knowing he is in good hands is a massive comfort to us. Thanks for your efforts and friendship shown to dad. All our sincere thanks and gratitude to you all. With much gratitude and love - a message sent to The Waratah along with 60 long stem individually wrapped roses - one for each staff member. I love it at The Waratah the girls are so lovely, nothing is too much trouble for them. I have worked at The Waratah for 12 years, wonderful team to work with and nice atmosphere to work in. |
|
Updated: 9 Apr 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | Team of 6 Registered nurses which includes a clinical manager and assistant clinical manager. |
| Healthcare Assistants/Caregivers | Yes | We currently employ 24 caregivers | |
| Physiotherapist | 0.00 | Yes | A Physiotherapist is on site weekly |
| Occupational Therapist | 0.00 | Negotiable | |
| Social Worker (on site) | 0.00 | Negotiable | |
| Activities Co-ordinator | Yes | We have an extensive activities program with a range of mentally stimulating activities and physical activities, our activities co-ordinator also has a range of activities for those residents who are less mobile. | |
| Hairdresser | Yes | A qualified hairdresser is on site one day per month, working from our in-house salon. | |
| Podiatrist | Yes | We have a qualified podiatrist on site once a fortnight. | |
| Dietitian | Yes | Our menu's are approved by a consultant dietitian. | |
| Chaplain/Spiritual Advisor | Negotiable | ||
|
Updated: 7 Jul 2023 |
|||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
|
Updated: 26 Jan 2023 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | As long as nothing that will create a tripping hazard. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | All rooms have ensuite. |
| Alcohol Permitted | Yes | Reasonable amounts under the guidance of clinical and medical team. |
| Pets In Residence | Yes | Pet therapy every week with a menagerie of different animals. |
| Negotiate To Bring Own Pet | No | Welcome to visit as long as on a lead. |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | Staff will adjust heating upon request. |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Outings | Yes | Coach outings 3 times per week. |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | |
| Residents Committee | No | Resident meetings held 6 monthly or as requested. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | |
| Semi-Secure | Yes | |
|
Updated: 9 Jan 2025 |
||
Interests & Activities
| As well as our range of activities we also offer coach outings from Mon, Wed & Fri to some of Aucklands beautiful scenic areas. |
|
Updated: 28 Dec 2022 |
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Can arrange upon request |
| Baha'i | Yes | Can arrange upon request |
| Baptist | Yes | Service twice month. |
| Brethren | Yes | Can arrange upon request |
| Buddhist | Yes | Can arrange upon request |
| Christian | Yes | Catholic priest visits weekly for communion. |
| Confucius | Yes | Can arrange upon request |
| Denominations/Faiths represented | Yes | Can arrange upon request |
| Evangelical | Yes | Can arrange upon request |
| Hindu | Yes | Can arrange upon request |
| Inter denominational | Yes | Can arrange upon request |
| Muslim | Yes | Can arrange upon request |
| Jain | Yes | Can arrange upon request |
| Jehovah Witness | Yes | Can arrange upon request |
| Jewish | Yes | Can arrange upon request |
| Lutherism | Yes | Can arrange upon request |
| Methodist | Yes | Can arrange upon request |
| Non denominational | Yes | Can arrange upon request |
| Orthodox Christian | Yes | Can arrange upon request |
| Pentecostal | Yes | Can arrange upon request |
| Presbyterian | Yes | Can arrange upon request |
| Ratana | Yes | Can arrange upon request |
| Ringatu | Yes | Can arrange upon request |
| Roman Catholic | Yes | Can arrange upon request Catholic priest brings communion weekly |
| Salvation Army | Yes | Can arrange upon request |
| Seventh Day Adventist | Yes | Can arrange upon request |
| Sikh | Yes | Can arrange upon request |
| Shinto | Yes | Can arrange upon request |
| Spiritualist/New Age | Yes | Can arrange upon request |
| Tao | Yes | Can arrange upon request |
| The Church of Jesus Christ Latter-Day Saints | Yes | Can arrange upon request |
| (Other comments) | Yes | Happy to arrange for whatever religious affiliation residents request. |
|
Updated: 22 Jun 2021 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.