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Te Mana

At a glance
Vacancy
No
Name
Te Mana
Category
Rest Home
Address
23 Gatman Street
Birkdale
Auckland 0626
Postal Address
Same as above
Region
Waitemata
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Sharon Chatterton - 021 922 052
Owner
Oceania Healthcare - 0800 333 688
Other services
Photos
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Te Mana is a place where staff go out of their way to make residents and their families feel welcome. Specialising in Hospital level care, you can have peace of mind knowing we’re equipped to cater to individual needs and provide support for residents who need extra help. Te Mana offers a choice of standard and premium care rooms, so no matter your needs or budget, there are options to suit.

Te Mana offers the following levels of care:

• Rest Home
• Hospital
• Respite
• Palliative/End of Life

We don’t have visiting hours at Te Mana because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and a catch-up. We’re conveniently located close to the motorway, so it’s a breeze for visitors to pop in or get you out and about to local shops and cafes.

Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 13 May 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 3
Vacancy No
We welcome visitors to Te Mana to view what we have to offer.
Impending vacancy No - Beautifully refurbished room
Short stay considered No
Premium Accommodation Charges Some Rooms from $18.00/day up to $27.00 -$40.00/day as at 21 Nov 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 12 Dec 2024

Testimonials
Testimonials
"immediately impressed with warm hearted welcome and exceeds our expectations. Never once during this time were we made to feel that we were an intrusion, but instead treated with much love and respect and shown a level of care, hospitality and professionalism that left us in complete awe" - Daughter of a resident.

"wonderful place for elderly, they feel so comfortable and happy here" - friend of a resident

Mum is doing really well, the family have noticed a vast improvement in her health already. The family is so pleased and say that there is 'new hope.' Mum can be difficult but staff are great, they are very friendly and approachable. Charissa, administrator especially has been wonderful. Mum is very sociable, but is not getting very involved in the activities, but she is being encouraged to try them. I think Te Mana is wonderful and hopes to become a resident one day, "its perfect".

Updated: 17 May 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes 24 hours 7 days Nurses on site. We have 2 Registered Nurses in the morning, 2 Registered Nurses in the afternoon and 1 at night. Our Clinical Manager is a Registered Nurses working Mon-Friday 8:00am-4:30pm and on-call.
Nurse Practitioner Yes Very privileged to have NP Michal Boyd, very well respected professional in Gerontology nursing
Healthcare Assistants/Caregivers Yes Most of our HCA's are nurses from their own countries, which is fabulous to help converse with the RN's. We have 8 HCA staff in the morning. 5 HCA in the afternoon. 2 HCA on Night Duty working with RN- Night.
Physiotherapist Yes our PhysioTherapist comes weekly and we have a Physio Therapist Assistant working Monday to Friday setting up and performing individual exercise plans for our residents.
Occupational Therapist Negotiable comes upon request and referrals.
Diversional Therapist Yes We liase with our Diversional Therapist to ensure our residents activity needs are being met. Working 5 days per week
Activities Co-ordinator Yes We have a talented DT and one Activities Coordinator working Monday to Sunday.
Hairdresser Yes Bilija our Hairdresser comes on a fortnightly basis. Her rates are reasonable and our resident love her services.
Podiatrist Yes comes on a 4- 6 weekly basis, and coming on site as requested. Our Podiatrist has been part of Te Mana for many years so knows the staff well which helps them to give ultimate service to our residents
Dietitian Yes our Dietitian is available upon request and referrals. Available to assist with special dietary needs. We also have a company employed Dietician who puts together an amazing 4 weekly rotating menu every 6 months
Accredited Visitors Yes Volunteers come on site, some of them comes in weekly basis or fortnightly.
Kaumatua Yes Available on request
Chaplain/Spiritual Advisor Yes Services held Wednesday - Inter denominational Catholic - communion every Tuesday

Updated: 13 May 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen concentrators and cyclinders are available on site
Gastronomy/Nasogastric Management Yes Trained RN's in this field
End of Life/Palliative Care Yes We provide impeccable Palliative Care under the guidance of our Hospice trained team of nurses, and we work closely with Hospice.
Wound Care Yes Highly trained RN's that are competent in reducing and elimination of pressure areas and knowledge in wound care
Diabetic Care Yes Competent Nurses work under guidance of Nurse Practitioner to ensure resident has most up to date information around their treatment plan of Diabetes
Continence Advice Yes Three day evaluation of all admissions for level of continence followed by consultation with resident and family as to the best way to manage any issues.
Stomal Therapy Yes Trained RNs in the care of stomas
Stroke Rehabilitation Yes Strokes can occur at any age and our facility manages both under and over 65's
Spinal Injuries Care Yes We accept Spinal injuries who are well cared for under the nursing skills of the team with a holistic approach
Infection Control Yes Very experienced staff around infection control who undergo yearly training and monthly meetings.
Surgical Followup Yes We follow up with hospital appointments. If the family is not available, our staff can accompany and arrange transportation for the resident.
Clinical Management Yes A clinical Manager is on site 5 days a week overseeing all clinical staff.

Updated: 17 May 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Respite is available. Bookings can be confirmed up to 3 weeks out or waitlist is in placew
Carer Support Yes Carer Support welcome
Other Short Stay Programme Yes Day care is provided either private or with Carer Support subsidy
High Care Needs Yes YPD, Hospital or respite care for people with high needs
Subsidised Yes Career Support is accepted
Private Paying Yes
Booking can be made in advance Yes Up to 3 weeks in advance

Updated: 13 May 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes All rooms have an existing wardrobe, bedside cabinet and vanity unit
Single Rooms Yes
Rooms suitable for a couple Yes We endeavour to have couples in room beside each other.
Connecting Rooms Yes we have two bedrooms connected by bathroom.
Ensuite Yes 2 Rooms have shared ensuites 1 Room has a dedicated ensuite
Alcohol Permitted Yes Residents can have wine or beer with their meals and are able to keep in own room if it is used respectfully
Phone Access In Own Room No A shared mobile is available for Residents to use
Wifi Yes
Resident can adjust heating in own room Yes Each room has an individual heat pump that can be adjusted to suit the resident.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Are dotted around the facility to give you privacy during your visit
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes Our Nurses are trained in Palliative care and work under the guidance of Hospice trained Nurse team on site.
Day Programme for day stay clients Yes Yes, we have clients who come for Day Care
Outings Yes Twice a week and special van outings for the residents enjoyment
Whānau Room Yes Can be booked when required.
Newsletter Yes Every month
Policy for management of challenging behaviour Yes Staff trained to follow the policy
Confused Residents Yes
Smokers Room No Smokers permitted to smoke outside the Facility No smoking policy
Smoking Permitted No No smoking policy
Semi-Secure Yes

Updated: 9 Oct 2024

Special Features
Special Features
Two magnificent courtyard for the enjoyment of residents and families, one is covered and resembles an Atrium

Updated: 13 May 2024

Interests & Activities
Interests & Activities
I love music programme which as won awards.Activity programme, BBQ, Bingo, Breakfast in bed, Church, Concerts, Arts & Craft, Happy Hour and Entertainers, Exercises, Raised Garden, Seedling Project, Internet access, Skype, Sky TV Lounge, Newspaper reading, Van Outings, Parties, Pianist, Reading, Shopping, Fish Aquarium, Housebound Library Service, Puzzles, Flower Arranging, Regular bus trips to a large variety of places, in and out of Auckland, , Age Concern, Big print books, Board games, Bowls, Cards, Children, Cooking, Dancing, Electric beds, Email, Entertainers, Moove and Groove, , Parkinson's Society, Quizzes, Sing-a-longs

Updated: 13 May 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Ensuited room additional charge and some our other rooms are premiums with additional features.
Staffing qualifications and details 24 hours registered nurse on site. Qualified care givers on site 24 hours.
Details about meals Individually catered
Visitor information Encouraged 10-4pm but by arrangement is permitted.
Transport Mini bus provided for appointments and van trips.
Associated Complexes We are a part of the Oceania Group of care facilities

Updated: 13 May 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Hindi Yes
Interpreter Yes By arrangment
Korean Yes
Māori - Te Reo Yes
Nepali Yes
Samoan Yes
Serbian Yes
Serbo-Croatian Yes
Tagalog Yes
Tongan Yes
Tuvalu Yes
Ukranian Yes
Vietnamese Yes

Updated: 13 May 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes Weekly - Catholic, Baptist, Methodist
Jehovah Witness Yes by arrangement
Orthodox Christian Yes
Presbyterian Yes
Roman Catholic Yes

Updated: 13 May 2024

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Indian Yes
Vegetarian Yes

Updated: 13 May 2024

Distances
Distances
Location Distance Details
Public Transport 0.50 Km Bus stop 1x block away
Shops 0.70 Km Dairy approx 2-3 blocks
Mall 2.40 Km Highbury Shopping Mall - approx 4 min by car
Parks 3.10 Km Shepherds Park approx 5 min by car
Library 2.40 Km Birkenhead - approx 5 min by car

Updated: 13 May 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Care Association New Zealand Yes
Aged Care Association New Zealand (ACA) Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand Aged Care Association New Zealand (ACA)

Updated: 13 May 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.