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Te Mana

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Information Pack
At a glance
Vacancy
Yes
Name
Te Mana
Category
Rest Home Care
Address
23 Gatman Street
Birkdale
Auckland 0626
Postal Address
Same as above
DHB
Waitemata
Phone
(09) 483 9209
Fax
(09) 482 0537
Email
View Email Address
Web
Visit Website
Personnel
Manager
Sharon Chatterton - (09) 483 9209
Owner
Oceania Healthcare
Other services
Photos
Tap to view all photos 1/3

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Description
At Te Mana we pride ourselves on providing warm, vibrant and welcoming community. And we go out of our way to make you feel at home.

Te Mana is located only five minutes from BeachHaven, Birkenhead, Birkdale and Chatswood communities and offers quality rest home and hospital care in a caring and supportive, friendly environment.

With its attractive, landscaped gardens, courtyards and light airy rooms, living at Te Mana allows you to relax and enjoy the good things in life – friendship and fun.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 24 May 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 9
Vacancy Yes
We welcome visitors to Te Mana to view what we have to offer.
Impending vacancy Yes - Beautifully refurbished room
Premium Room Charges Some Rooms from $16/day up to $20/day as at 12 May 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Jun 2021
Testimonials
Testimonials
"immediately impressed with warm hearted welcome and exceeds our expectations. Never once during this time were we made to feel that we were an intrusion, but instead treated with much love and respect and shown a level of care, hospitality and professionalism that left us in complete awe" - Daughter of a resident.

"wonderful place for elderly, they feel so comfortable and happy here" - friend of a resident

Mum is doing really well, the family have noticed a vast improvement in her health already. The family is so pleased and say that there is 'new hope.' Mum can be difficult but staff are great, they are very friendly and approachable. Jane, administrator especially has been wonderful. Mum is very sociable, but is not getting very involved in the activities, but she is being encouraged to try them. I think Te Mana is wonderful and hopes to become a resident one day, "its perfect".
Updated: 24 May 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes 24 hours 7 days Nurses on site. We have 2 Registered Nurses in the morning, 2 Registered Nurses in the afternoon and 1 at night. Our BCM and Clinical Manager are both Registered Nurses working Mon-Friday 8:00am-4:30pm and on-call.
Nurse Practitioner Yes Very privileged to have NP Michal Boyd, very well respected professional in gerontology nursing
Healthcare Assistants/Caregivers Yes Most of our HCA's are nurses from there own countries, which is fabulous to help converse with the RN'sWe have 8 HCA staffs in the morning. 5 HCA in the afternoon with additional HCA working as short shift. 2 HCA on Night Duty working with RN- Night.
Physiotherapist Yes our PhysioTherapist comes weekly and we have a Physio Therapist Assistant working Monday to Friday setting up and performing individual exercise plans for our residents.
Occupational Therapist Negotiable comes upon request and referrals.
Diversional Therapist No We liase with our Diversional Therapist to ensure our residents activity needs are being met. Working 5 days per week
Activities Co-ordinator Yes We have a talented DT and one Activities Coordinator working Monday to Sunday.
Hairdresser Yes Jaqueline our Hairdresser comes on a monthly basis. Her rates are reasonable and our resident loves her services.
Podiatrist Yes Monthly to 6 weekly basis, and coming on site as requested. Our Podiatrist has been part of Te Mana for many years so knows the staff well which helps them to give ultimate service to our residents
Dietitian Yes our Dietitian is available upon request and referrals. Available to assist with special dietary needs. We also have a company employed Dietician who puts together an amazing 4 weekly rotating menu every 6 months
Accredited Visitors Yes Volunteers comes on site, some of them comes in weekly basis or fortnightly.
Kaumatua Yes Available on request
Chaplain/Spiritual Advisor Yes Services held Wednesday - Inter denominational Catholic - communion every Tuesday
Updated: 24 May 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Oxygen concentrators and cyclinders are available on site
Gastronomy/Nasogastric Management Yes Trained RN's in this field
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes We provide impeccable Palliative Care under the guidance of our Hospice trained team of nurses, and we work closely with Hospice.
Wound Care Yes Highly trained RN's that are competent in reducing and elimination of pressure areas and knowledge in wound care
Diabetic Care Yes Competent Nurses work under guidance of Nurse Practitioner to ensure resident has most up to date information around their treatment plan of Diabetes
Continence Advice Yes Three day evaluation of all admissions for level of continence followed by consultation with resident and family as to the best way to manage any issues.
Stroke Rehabilitation Yes Strokes can occur at any age and our facility manages both under and over 65's
Tracheotomy Care Yes Staff are experienced with Tracheotomy Care
Spinal Injuries Care Yes We accept Spinal injuries who are well cared for under the nursing skills of the team with a holistic approach
Infection Control Yes Very experienced staff around infection control who undergo yearly training and monthly meetings.
Surgical Followup Yes We follow up with hospital appointments. If the family is not available, our staff can accompany and arrange transportation for the resident.
Clinical Management Yes A clinical Manager is on site 5 days a week overseeing all clinical staff.
Updated: 24 May 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Respite is available. bookings can be confirmed up to 3 weeks out or waitlist is ongoing
Carer Support Yes Carer Support welcome
Other Short Stay Programme Yes Day care is provided either private or with Carer Support subsidy
High Care Needs Yes YPD, Hospital or respite care for people with high needs
Subsidised Yes Career Support is accepted
Private Paying Yes
Booking can be made in advance Yes Up to 3 weeks in advance
Updated: 24 May 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes All rooms have an existing wardrobe, bedside cabinet and vanity unit
Single Rooms Yes
Rooms suitable for a couple Yes We endeavour to have couples in room beside each other.
Connecting Rooms Yes we have to bedrooms connected by bathroom.
Ensuite Yes 4 Rooms have shared ensuites
Alcohol Permitted Yes Residents can have wine or beer with their meals and are able to keep in own room if it is used respectfully
Phone Access In Own Room Yes Residents can have their own phones installed.
Wifi Yes
Resident can adjust heating in own room Yes Each room has an individual heat pump that can be adjusted to suit the resident.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes dotted around the facility to give you privacy during your visit
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes Our Nurses are trained in Palliative care and work under the guidance of Hospice trained Nurse team on site.
Day Programme for day stay clients Yes Yes we have clients who come for Day Care
Outings Yes twice a week and special van outings for the residents enjoyment
Whanau Room Yes Can be booked when required.
Newsletter Yes Every month
Policy for management of challenging behaviour Yes Staff trained to follow the policy
Confused Residents Yes
Smokers Room No Smokers permitted to smoke outside the Facility No smoking policy
Smoking Permitted No No smoking policy
Semi-Secure Yes 2 External courtyards secure
Updated: 24 May 2021
Special Features
Special Features
Two magnificent courtyard for the enjoyment of residents and families, one is covered and resembles an Atrium
Updated: 24 May 2021
Interests & Activities
Interests & Activities
I love music programme which as won awards.Activity programme, BBQ, Bingo, Breakfast in bed, Church, Concerts, Arts & Craft, Happy Hour and Entertainers, Exercises, Raised Garden, Seedling Project, Internet access, Skype, Sky TV Lounge, Newspaper reading, Van Outings, Parties, Pianist, Reading, Shopping, Fish Aquarium, Housebound Library Service, Puzzles, Flower Arranging, Regular bus trips to a large variety of places, in and out of Auckland, , Age Concern, Big print books, Board games, Bowls, Cards, Children, Cooking, Dancing, Electric beds, Email, Entertainers, Moove and Groove, , Parkinson's Society, Quizzes, Sing-a-longs
Updated: 24 May 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Ensuited room additional charge and some our other rooms are premiums with additional features.
Staffing qualifications and details 24 hours registered nurse on site. Qualified care givers on site 24 hours.
Details about meals Individually catered
Visitor information Encouraged 10-4pm but by arrangement is permitted.
Transport Mini bus provided for appointments and van trips.
Associated Complexes We are a part of the Oceania Group of care facilities
Updated: 24 May 2021
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
Croatian Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes By arrangment
Malay Yes
Mandarin Yes
Maori - Te Reo Yes
Nepali Yes
Niuean Yes
Russian Yes
Samoan Yes
Serbian Yes
Serbo-Croatian Yes
Tagalog Yes
Thai Yes
Tokelauan Yes
Tongan Yes
Tuvalu Yes
Ukranian Yes
Vietnamese Yes
Updated: 24 May 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes Weekly - Catholic, Baptist, Methodist
Jehovah Witness Yes by arrangement
Orthodox Christian Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 24 May 2021
Distances
Distances
Location Distance Details
Public Transport 0.50 Km Bus stop 1x block away
Shops Dairy approx 2-3 blocks
Mall 4.00 Km Highbury Shopping Mall - approx 4 kms by car
Library 5.00 Km Birkenhead - approx 5 kms
Updated: 28 May 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
Care Association New Zealand Yes
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 24 May 2021
What's New
What's New
Facility Image

Rooms are being refurbished looking bright and cheery, Bathrooms are being refurbished.  Home away from home.

Updated: 24 May 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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