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Summerset by the Lake (Taupo)

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Information Pack
At a glance
Vacancy
Yes
Care Suite Vacancy
Yes
Name
Summerset by the Lake (Taupo)
Category
Rest Home
Address
Summerset by the Lake
2 Wharewaka Road
Wharewaka
Taupō 3330
Region
Lakes
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Kate Rogoz - 07 378 6731
Owner
Summerset Group
Clinical Manager
Sini Paul - 021 0204 4560
Clinical Manager
Rebecca Koopu - 07 985 5075
Other services
Media
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Summerset serviced apartments are ideal for over 70's who are living independently at the moment but would feel more confident with support close at hand. These modern, mobility friendly apartments are warm, comfortable and full of features that make them easy to live in.

With options for both couples and singles, serviced apartments offer a generous double bedroom, spacious separate living area with kitchenette, and an ensuite with accessible shower, grab rails and slip resistant flooring.

Serviced apartments come with the confidence of extra care and support on hand. Our range of service packages cover help with housekeeping, meals and personal care. And, if you've been assessed as needing rest home level care, there's no need to move. This can be provided in your serviced apartment.

With serviced apartments located in our modern village centre, it's easy to meet friends and family for coffee at our Divine Café and enjoy the facilities including our communal lounge, library, computers, pool table, exercise room, and all-weather bowling green. And, if you're keen to get involved, there are regular activities and events to keep you busy.

To find out more, please call our Sales Manager, Kate Rogoz, on (07) 376 9470 for more information.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 15 Dec 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 1
Vacancy Yes
Spacious room with ensuite and walk-in wardrobe, available for short term respite or long-term
Impending vacancy No - Own bedroom, lounge, ensuite
Short stay considered Yes
Premium Accommodation Charges Yes from $48.00/day as at 29 May 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No
Updated: 30 May 2024
Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 18
Care Suite Vacancy Yes
Serviced apartment with package of care or rest home level
Care Suite Impending vacancy No - Serviced apartments available
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 30 May 2024
Testimonials
Testimonials
"My mum moved to Summerset by the Lake Care Centre in August 2021. The care team's attention to her physical, medical and wellbeing needs has greatly enhanced her quality of life and I'm extremely grateful to the Summerset by the Lake family for their wonderful care of Mum. She's in better health and spirits than ever! Thank you." Wendy Cooper
Updated: 15 Dec 2023
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24 Yes Registered nurse
Nurse Practitioner 40 Yes Clinical Manager
Healthcare Assistants/Caregivers 336 Yes 2 x Care Givers onsite 24 hours per day/ 7 days per week.
Physiotherapist Negotiable If requested by Medical practitioner Physiotherapy available.
Diversional Therapist 1 Yes Recreational Therapist. Training towards full DT qualification
Activities Co-ordinator 40 Yes As above
Hairdresser 15 Yes By appointment in the village saon
Podiatrist Yes Available variable hours per week either self referral or by doctors prescription
Dietitian Yes If prescribed by a medical practitioner
Accredited Visitors No On call
Kaumatua Yes On call
Chaplain/Spiritual Advisor Yes On call
Other Personnel Yes Registered Retirement Village with RVA and a variety of staff available across 7 days per week.
Updated: 15 Dec 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Bariatric (Care of the very overweight) Yes To be discussed with the Care Centre Manager
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes We work with the Community Allied Health Team
ACC Rehabilitation Yes These contracts are person centred and individualised
Tracheotomy Care Yes To be discussed with the Care Centre Manager
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 13 Dec 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
High Care Needs Yes This is based on the assessment and our ability to provide this level of care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 13 Dec 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes In some cases, this is dependent on the size of the room chosen
Ensuite Yes
Pets In Residence Yes We welcome pets as visitors as long as they are well managed.
Phone Access In Own Room Yes We recommend you bring a cellphone.
Wifi Yes Wifi available in communal areas
Resident can adjust heating in own room Yes Dependent on the care suite/apartment chosen
Lounges/seating areas No We have a divine cafe in our village for all residents and their families
Cafe Yes
Gay / LGBT IQ Friendly Yes Everyone is welcome in our homes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity.
Whānau Room Yes We encourage families to use this room.
Māori Kaupapa Yes We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents.
Family Committee No We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes A designated smoking area will be provided for care residents by the Village Manager
Semi-Secure Yes We provide a safe and secure environment for our residents
Updated: 13 Dec 2023
Special Features
Special Features
Summerset by the Lake has home-based support. This service is provided by site care staff under the direction of the Village Manager and Clinical Manager.
Updated: 15 Dec 2023
Interests & Activities
Interests & Activities
Billiards, Bingo, BBQ, Board games, Bowls indoor & outdoor, Bridge, Cards, Crafts, Concerts, Line dancing, Entertainment various, Films, DVDs, Videos, Games, Gardening, Age Concern, Free Internet in Resident Library, Happy hours, Jigsaws, Special Outings, Village mobility Van, Exercise classes, Pentanque, Shopping, Sky TV, Therapeutic Spa pool, Library, large print books, talking books, fashion parades, motor home & boat Park, Workshop, Art Classes
Updated: 15 Dec 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions.
Staffing qualifications and details Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener,
Details about meals Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce.
Recreational opportunities Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences.
Internet access Wife is available in common areas
Transport We have a Summerset van and can arrange other transport as required.
Updated: 13 Dec 2023
Languages Spoken
Languages Spoken
Language Status Details
Dutch Yes Some Dutch residents
English Yes
Māori - Te Reo Yes Staff
Updated: 15 Dec 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes Thursday
Updated: 15 Dec 2023
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We can provide other ethnic meals, please discuss this with the Clinical Manager.
Vegan Yes
Vegetarian Yes
Updated: 27 Jul 2023
Distances
Distances
Location Distance Details
Public Transport 0.00 Km Connector bus free with Gold Card, from gate
Shops 6.00 Km
Parks 0.15 Km Village on lake reserves
Library 6.00 Km Library bus visit once per month
Updated: 15 Dec 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details No Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion
Approved provider of Professional Development and Recognition Programme Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 13 Dec 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.