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Royal Heights Rest Home - Waitemata West
At a glance
- Vacancy
- Yes
- Name
- Royal Heights Rest Home
- Category
- Rest Home Care
- Address
- 154 Royal Rd
Massey 0614
Royal Heights
Auckland - Postal Address
- 154 Royal Road, Royal Heights, Massey 0614, Auckland.
- DHB
- Waitemata
- Phone
- (09) 833 9333
- Fax
- (09) 833 4993
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Pam Miller - 09 833 9333
- Owner
- Royal Heights Care - 09 833 9333
Photos
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Reviews
Description
Royal Heights Rest Home is a modern 45 bed, purpose built facility, with planted courtyard areas. It features a large, open, light and airy lounge and dinning area.
The site is elevated and offers views over the Waitakere Ranges, an adjacent park and Auckland City. Royal Heights has direct access to a park and is a short walk to Royal Heights Shopping Centre with easy access off the NW motorway. A mix of different sized and layout rooms are available.
There is a focus on the activities program with regular outings and entertainment.
Royal Heights has now achieved the highest available four year certification period twice running.
Permanent stay or short term respite and day stay available.
Please call the nurse manager with queries or to make a time to visit.
The site is elevated and offers views over the Waitakere Ranges, an adjacent park and Auckland City. Royal Heights has direct access to a park and is a short walk to Royal Heights Shopping Centre with easy access off the NW motorway. A mix of different sized and layout rooms are available.
There is a focus on the activities program with regular outings and entertainment.
Royal Heights has now achieved the highest available four year certification period twice running.
Permanent stay or short term respite and day stay available.
Please call the nurse manager with queries or to make a time to visit.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Some Rooms |
| Updated: 30 Sep 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 45 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| We will have a large room available. Modern purpose built home set around landscaped courtyards. All single rooms with ensuite. We have a comprehensive activities and entertainment program. Call to enquire about room availability or a visit. | |
| Impending vacancy | Yes - Call regarding vacancy. |
| Updated: 18 Aug 2017 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | As required | |
| Own Social Worker | Negotiable | As required | |
| Activities Co-ordinator | Yes | Our activities Co-ordinator brings to the position a positive and enthusiastic approach to encourage participation. He works with staff and volunteers to provide a varied program throughout the week. | |
| Hairdresser | Yes | Salon on site. Regular visits. | |
| Podiatrist | Yes | Visits regularly | |
| Dietitian | Negotiable | We have access to a dietitian that we use when required. Reviews and approves our seasonal menus. | |
| Accredited Visitors | Yes | Great volunteers who support our activities programme and other aspects. | |
| Kaumatua | Yes | As required | |
| Chaplain/Spiritual Advisor | Yes | Fortnightly church service and study groups. We also have representatives from churches visiting individual residents. | |
| Other Personnel | Negotiable | As required | |
| Updated: 8 Feb 2017 | |||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite and day stay service available. |
| Respite | Yes | Respite and day stay service available. |
| Carer Support | Yes | Both the Carer Support Claim subsidy and NASC respite funding may be used, amongst others. Please talk to your Needs Assessor (NASC) to seek eligibility advise and organise these subsidies. |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Please call regarding our regular day stay service (space limited) or availability of a room for respite. Includes meals, regular entertainers and activities. Please call to make an appointment to see our facility and discuss your particular needs. |
| Booking can be made in advance | Yes | |
| Updated: 14 Apr 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | LTS-CHC Funding Contract held. |
| Day Care | Yes | We have a very active day care program. Carer Support, NASC and other funding accepted. |
| Rooms (Single) | Yes | |
| Rooms (Suit Couple) | Yes | We have a couple of rooms that can have adjoining access. We also have a couple of larger rooms that suit a double bed or two singles. |
| Ensuite | Yes | |
| May Bring Own Furniture | Yes | We encourage our residents to create a room that has their individuality stamped on it. We are however mindful of keeping the room clutter free. Items such as personal bed spreads are always welcome. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | May arrange personal number with provider. We also have a phone for resident's use. |
| Wifi | Yes | Service available with some charges. |
| Resident can adjust heating in own room | Yes | Each individual rooms heater can have thermostat adjusted. |
| Maori Kaupapa | Yes | By request. |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Lounges/seating areas | Yes | Various lounges and seating areas to allow for either more social gatherings or to get away to a quieter space. Multiple television spaces and entertainment areas. |
| Outings | Yes | Regular bus trips and other outings. |
| Rural Setting | No | Extensive gardens. Great elevated views over the Waitakere Ranges, Auckland City and also the adjacent park. |
| Smoking Permitted | Yes | in designated area. |
| Sprinklers | Yes | This is a purpose built system and has a very safe fire alarm system with full sprinker cover. |
| Audit report available | Yes | We are proud to have achieved 4 years certification twice. |
| Updated: 8 Feb 2017 | ||
Interests & Activities
|
Activity programme
Gym On site hair salon Regular Bus Trips/Outings Regular entertainers Friday Happy Hour Mixed denomination Church service Art, Garden, Gardening, Gas Fire, Housie, Library, Newspaper reading, Outings, Pianist, Pool table |
| Updated: 30 Sep 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | All meals are prepared by our staff on-site fresh daily. We are able to cater for varied needs and have speciality days and functions. | |
| Updated: 8 Feb 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| English | Yes | |
| Fijian | Yes | |
| German | Yes | |
| Interpreter | Yes | Available on request. |
| Updated: 29 Nov 2016 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We encourage residents to participate in the various activities that are available. However it is not a requirement that you attend. |
| Updated: 8 Feb 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 km | Bus Stop 160m away. Easy access to Western motorway for Taxi or shuttle service. |
| Shops | 0.10 km | Royal Heights Shopping Centre is an easy 1 minute walk (150 meters on the same side of the road). This has a Countdown supermarket, Kiwibank and Post shop, Mobil Service Station, Pharmacy and various food, beverage and other shops. |
| Mall | 2.00 km | Westgate shopping centre is 5 minutes drive. |
| Parks | 0.01 km | Royal Heights Park is adjacent to facility with direct access. |
| Library | 0.01 km | Mobile Library visits regularly. We also have an on site library. |
| Updated: 8 Feb 2017 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| CareerForce | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | http://www.health.govt.nz/your-health/certified-providers/aged-care/royal-heights-rest-home |
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| Updated: 27 Sep 2016 | ||