Royal Heights Rest Home - Waitemata West
At a glance
- Vacancy
- Yes
- Name
- Royal Heights Rest Home
- Category
- Rest Home Care
- Address
- 154 Royal Road
Massey
Auckland 0614 - Postal Address
- Same as above
- DHB
- Waitemata
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Royal Heights Rest Home - 09 833 9333
- Owner
- Royal Heights Care - 09 833 9333
Photos
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Map
Reviews
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Royal Heights Rest Home is a modern 45 bed, purpose built facility, with planted courtyard areas. It features a large, open, light and airy lounge and dinning area.
The site is elevated and offers views over the Waitakere Ranges, an adjacent park and Auckland City. Royal Heights has direct access to a park and is a short walk to Royal Heights Shopping Centre with easy access off the NW motorway. A mix of different sized and layout rooms are available.
There is a focus on the activities program with regular outings and entertainment.
Royal Heights has now achieved the highest available four year certification period twice running.
Permanent stay or short term respite and day stay available.
Please call the nurse manager on 09 833 9333 with queries or to make a time to visit.
The site is elevated and offers views over the Waitakere Ranges, an adjacent park and Auckland City. Royal Heights has direct access to a park and is a short walk to Royal Heights Shopping Centre with easy access off the NW motorway. A mix of different sized and layout rooms are available.
There is a focus on the activities program with regular outings and entertainment.
Royal Heights has now achieved the highest available four year certification period twice running.
Permanent stay or short term respite and day stay available.
Please call the nurse manager on 09 833 9333 with queries or to make a time to visit.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 21 Feb 2022 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 45 |
| Vacancy | Yes |
| Modern purpose built home set around landscaped courtyards. All single rooms with ensuite. We have a comprehensive activities and entertainment program. Call to enquire about room availability or a visit. | |
| Impending vacancy | Yes - Please call to discuss |
| Premium Room Charges | Some Rooms from $3.00/day up to $5.00/day as at 09 Nov 2021 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 23 May 2022 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | As required | |
| Social Worker (on site) | Negotiable | As required | |
| Diversional Therapist | Negotiable | As required | |
| Activities Co-ordinator | Yes | Our activities Co-ordinator brings to the position a positive and enthusiastic approach to encourage participation. She works with staff and volunteers to provide a varied program throughout the week. | |
| Hairdresser | Yes | Salon on site. Regular visits. | |
| Podiatrist | Yes | Visits regularly | |
| Dietitian | Negotiable | We have access to a dietitian that we use when required. Reviews and approves our seasonal menus. | |
| Accredited Visitors | Yes | Great volunteers who support our activities programme and other aspects. | |
| Kaumatua | Yes | As required | |
| Chaplain/Spiritual Advisor | Yes | Fortnightly church service and study groups. We also have representatives from churches visiting individual residents. | |
| Other Personnel | Negotiable | As required | |
| Updated: 21 Feb 2022 | |||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite and day stay service available. |
| Carer Support | Yes | We accept carer support funding. |
| Other Short Stay Programme | Yes | We have a great day stay service. 7 days, by appointment. Call us to chat about this. |
| Subsidised | Yes | We accept all forms of funding, such as Carer Support, NASC respite, POAC and others. |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Please call to discuss your needs and time frame. |
| Updated: 21 Feb 2022 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage our residents to create a room that has their individuality stamped on it. We are however mindful of keeping the room clutter free. Items such as personal bed spreads are always welcome. |
| Single Rooms | Yes | We have a variety of different sized and configured rooms. Each room has its own ensuite toilet. |
| Shared Rooms | Yes | In general all our rooms are single. We have a couple of rooms that may be suitable for a couple to share. Call us to check availability. |
| Rooms suitable for a couple | Yes | We have a couple of rooms that can have adjoining access. We also have a couple of larger rooms that suit a double bed or two singles. |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Easy setup service available with some competitive charges. We can use your existing home number and bring it across. Please discuss the options with us first. We also have a phone for resident's use. |
| Wifi | Yes | Service available with some charges. |
| Resident can adjust heating in own room | Yes | Each individual rooms heater can have thermostat adjusted. |
| Cater for under 65 yrs with Disability | Yes | LTS-CHC Funding Contract held. |
| Lounges/seating areas | Yes | Various lounges and seating areas to allow for either more social gatherings or to get away to a quieter space. Multiple television spaces and entertainment areas. |
| Day Programme for day stay clients | Yes | We have a very active day care program. Carer Support, NASC and other funding accepted. |
| Outings | Yes | Regular bus trips and other outings. |
| Whanau Room | No | We have various lounges and areas for family and visitors. |
| Maori Kaupapa | Yes | By request. |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Rural Setting | No | Extensive gardens. Great elevated views over the Waitakere Ranges, Auckland City and also the adjacent park. |
| Smoking Permitted | No | We are smoke free sine 2020. |
| Semi-Secure | No | We have building security to prevent unauthorized persons come directly in to the building. However access is free for residents to come and go, we are not a secure unit. |
| Updated: 21 Feb 2022 | ||
Interests & Activities
|
Activity programme Gym exercise equipment On site hair salon Regular Bus Trips/Outings Regular entertainers Friday Happy Hour Mixed denomination Church service Art, Garden, Gardening, Gas Fire, Housie, Library, Newspaper reading, Outings, Pianist, Pool table, BBQ, Pool table, Sing-a-longs, Singing, Videos, Views, Parties, Outings, Music, Movies, Internet, Gas Fire, Exercises, Entertainers, Craft, Activity programme |
| Updated: 21 Feb 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | All meals are prepared by our staff on-site fresh daily. We are able to cater for varied needs and have specialty days and functions. Our meals are planned with oversight from dietitians and we run seasonal menus to benefit from the local seasonal produce. | |
| Internet access | WiFi service available. | |
| Updated: 21 Feb 2022 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian | Yes | |
| German | Yes | |
| Interpreter | Yes | Available on request. |
| Swiss German | Yes | |
| Tongan | Yes | |
| Updated: 21 Feb 2022 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We encourage residents to participate in the various activities that are available. However it is not a requirement that you attend. We have various visiting services from a number of denominations. |
| Updated: 21 Feb 2022 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Bus Stop 160m away. Easy access to Western motorway for Taxi or shuttle service. |
| Shops | 0.10 Km | Royal Heights Shopping Centre is an easier 1 minute walk (150 meters on the same side of the road). This has various amenities such as Dairy, Kiwibank and Post shop, Mobil Service Station, Pharmacy, Locksmith, Dollar Store and various food, beverage and other shops. Costco being built at Westgate shopping centre. |
| Mall | 2.00 Km | Westgate shopping centre is 5 minutes drive. |
| Parks | 0.01 Km | Royal Heights Park is adjacent to facility with direct access through a gate from our courtyard. |
| Library | 0.01 Km | Mobile Library visits regularly. We also have an on site library. |
| Updated: 21 Feb 2022 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
|
||
| Updated: 23 Apr 2020 | ||
What's New
Are you looking for Rest home care or day care? We can help. We are pleased to advise that we have again achieved the maximum four years certification from August 2021. Room Vacancy Status We currently have one room available, please call to discuss your needs for any upcoming vacancies and our popular day stay service. All rooms have an ensuite toilet and there is a mix of sizes and configurations such as those with glass sliding door to a garden courtyard or others with views toward the Waitakere ranges, Royal Heights Park or Auckland City and the bridge. Please call us to discuss. We welcome visits to view the great resources our facility has for residents and our day stay clients. Book a visit by calling 09 833 9333 or to have a chat about your needs. Our visiting policy currently asks that you have had a negative RAT test prior to entering and wear a mask please to ensure the safety of our residents. Day Stay Please note: Our popular Day Care Programme is currently paused at L4. Please have a chat to us about our day stay service. These can be either regular or occasional. Join in the activities, entertainment and meet our friendly residents and staff. This is a booked service so we do need to discuss your day care needs before hand. All the various funding support options can be utilised toward this service.
Royal Heights is proud to have achieved four years certification (three times running). |
| Updated: 23 May 2022 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
