Royal Heights Rest Home - Waitemata West
At a glance
- Vacancy
- No
- Name
- Royal Heights Rest Home
- Category
- Rest Home
- Address
- 154 Royal Road
Massey
Auckland 0614 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Cecilia Espejo - 0211676925
- Owner
- Leigh Collier - +64212255978
- Update Reminders
- Leigh Collier - +64212255978
Photos
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Map
Royal Heights Rest Home is a modern purpose-built rest home in Auckland. Comprehensive care is provided in the 47-bed Aged Care Facility where residents enjoy the privacy of their own room with ensuite and the companionship of communal dining and living areas. Our care home is open and bright with numerous sunny gardens to enjoy with standard and premium room offerings.
Our staff and management team are passionate about creating a community that is enjoyed by all residents and where strong friendships can be made. Managed by a registered nurse, Royal Heights Rest Home has a supportive team who will work closely with you to ensure the transition to aged care is as easy and smooth as possible by providing any advice you need.
Discover care with a difference at Royal Heights Care Home – enquire today or call to book your private tour.
Our staff and management team are passionate about creating a community that is enjoyed by all residents and where strong friendships can be made. Managed by a registered nurse, Royal Heights Rest Home has a supportive team who will work closely with you to ensure the transition to aged care is as easy and smooth as possible by providing any advice you need.
Discover care with a difference at Royal Heights Care Home – enquire today or call to book your private tour.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 27 Sep 2023 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 46 |
| Vacancy | No |
| Modern purpose built home set around landscaped courtyards. All single rooms with ensuite. We have a comprehensive activities and entertainment program. Call to enquire about room availability or a visit. | |
| Impending vacancy | No - Please call to discuss |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $20.00/day as at 30 Apr 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 11 Jul 2025 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | As required | |
| Social Worker (on site) | Negotiable | As required | |
| Diversional Therapist | Negotiable | As required | |
| Activities Co-ordinator | Yes | Our activities Co-ordinator brings to the position a positive and enthusiastic approach to encourage participation. She works with staff and volunteers to provide a varied program throughout the week. | |
| Hairdresser | Yes | Salon on site. Regular visits. | |
| Podiatrist | Yes | Visits regularly | |
| Dietitian | Negotiable | We have access to a dietitian that we use when required. Reviews and approves our seasonal menus. | |
| Accredited Visitors | Yes | Great volunteers who support our activities programme and other aspects. | |
| Kaumatua | Yes | As required | |
| Chaplain/Spiritual Advisor | Yes | Fortnightly church service and study groups. We also have representatives from churches visiting individual residents. | |
| Other Personnel | Negotiable | As required | |
|
Updated: 5 Apr 2023 |
|||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite and day stay service available. |
| Carer Support | Yes | We accept carer support funding. |
| Other Short Stay Programme | Yes | We have a great day stay service. 7 days, by appointment. Call us to chat about this. |
| Subsidised | Yes | We accept all forms of funding, such as Carer Support, NASC respite, POAC and others. |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Please call to discuss your needs and time frame. |
|
Updated: 27 Sep 2023 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage our residents to create a room that has their individuality stamped on it. We are however mindful of keeping the room clutter free. Items such as personal bed spreads are always welcome. |
| Single Rooms | Yes | We have a variety of different sized and configured rooms. Each room has its own ensuite toilet. |
| Shared Rooms | Yes | In general all our rooms are single. We have a couple of rooms that may be suitable for a couple to share. Call us to check availability. |
| Rooms suitable for a couple | Yes | We have a couple of rooms that can have adjoining access. We also have a couple of larger rooms that suit a double bed or two singles. |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Easy setup service available with some competitive charges. We can use your existing home number and bring it across. Please discuss the options with us first. We also have a phone for resident's use. |
| Wifi | Yes | Service available with some charges. |
| Resident can adjust heating in own room | Yes | Each individual rooms heater can have thermostat adjusted. |
| Cater for under 65 yrs with Disability | Yes | LTS-CHC Funding Contract held. |
| Lounges/seating areas | Yes | Various lounges and seating areas to allow for either more social gatherings or to get away to a quieter space. Multiple television spaces and entertainment areas. |
| Day Programme for day stay clients | Yes | We have a very active day care program. Carer Support, NASC and other funding accepted. |
| Outings | Yes | Regular bus trips and other outings. |
| Whānau Room | No | We have various lounges and areas for family and visitors. |
| Māori Kaupapa | Yes | By request. |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Rural Setting | No | Extensive gardens. Great elevated views over the Waitakere Ranges, Auckland City and also the adjacent park. |
| Semi-Secure | No | We have building security to prevent unauthorized persons come directly in to the building. However access is free for residents to come and go, we are not a secure unit. |
|
Updated: 5 Apr 2023 |
||
Interests & Activities
|
Activity programme Gym exercise equipment On site hair salon Regular Bus Trips/Outings Regular entertainers Friday Happy Hour Mixed denomination Church service Art, Garden, Gardening, Gas Fire, Housie, Library, Newspaper reading, Outings, Pianist, Pool table, BBQ, Pool table, Sing-a-longs, Singing, Videos, Views, Parties, Outings, Music, Movies, Internet, Gas Fire, Exercises, Entertainers, Craft, Activity programme |
|
Updated: 27 Sep 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | All meals are prepared by our staff on-site fresh daily. We are able to cater for varied needs and have specialty days and functions. Our meals are planned with oversight from dietitians and we run seasonal menus to benefit from the local seasonal produce. | |
| Internet access | WiFi service available. | |
|
Updated: 21 Feb 2022 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian | Yes | |
| Filipino | Yes | |
| German | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Available on request. |
| Korean | Yes | |
| Māori - Te Reo | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
|
Updated: 11 Nov 2023 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We encourage residents to participate in the various activities that are available. However it is not a requirement that you attend. We have various visiting services from a number of denominations. |
|
Updated: 21 Feb 2022 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Bus Stop 160m away. Easy access to Western motorway for Taxi or shuttle service. |
| Shops | 0.10 Km | Royal Heights Shopping Centre is an easier 1 minute walk (150 meters on the same side of the road). This has various amenities such as Dairy, Kiwibank and Post shop, Mobil Service Station, Pharmacy, Locksmith, Dollar Store and various food, beverage and other shops. There are a number of shops and malls including Costco at nearby Westgate shopping centre. |
| Mall | 2.00 Km | Westgate shopping centre is 5 minutes drive. |
| Parks | 0.01 Km | Royal Heights Park is adjacent to facility with direct access through a gate from our courtyard. |
| Library | 0.01 Km | Mobile Library visits regularly. We also have an on site library. The public library is also located at the nearby Westgate Shopping Centre. |
|
Updated: 27 Sep 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
|
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|
Updated: 29 Aug 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.