Roseanne Retirement Home
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At a glance
- Vacancy
- Yes
- Name
- Roseanne Retirement Home
- Category
- Rest Home
- Address
- 25 Taradale Road
Marewa
Napier 4110 - Postal Address
- PO Box 4223
Marewa
Napier 4143 - Region
- Hawke's Bay
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Rhonda Ellis - 06 8430 250
- Owner
- Great Health Care - 06 8430 250
- Clinical Manager
- Rhonda Ellis - 06 8430 250
Great Healthcare
Small on size, Big on care
Life at Roseanne Retirement Home
Roseanne is a small, home-style residence in Napier where care is personal, relationships are genuine, and everyone belongs.
We support residents and build a real sense of family that includes those who live here, their loved ones, and our dedicated team. Whether you're with us for a short day stay or a more permanent one, you'll be known, respected, and warmly welcomed into the daily rhythm of life and fun at Roseanne Retirement Home.
What Makes Roseanne Retirement Home Special
Truly Individualised Care
We take the time to understand each person — their routine, preferences, and what makes them feel at ease. Care is tailored, never one-size-fits-all.
A Home Full of Heart
Visitors are welcome any time. We love seeing families involved and encourage them to join in meals, activities, and outings if they wish.
Our Team is Family Too
At Roseanne, staff are part of the heart and soul of the home. Our supportive team brings warmth, skill, and compassion, fun and laughter to everything they do.
Respectful, Professional Support
We provide thoughtful, high-quality care with a deep respect for each resident’s cultural background, spiritual beliefs, and individual dignity.
Meals That Feel Like Home
All meals are prepared fresh on-site in our kitchen, using quality ingredients and care.
Our menus are flexible and cater to personal tastes, dietary needs, and nutritional requirements.
Mealtimes are relaxed and enjoyable — shared with others, just like at home.
Comfortable, Personal Spaces
We offer a range of 16 welcoming bedrooms, including 15 rooms with their own ensuite toilet and hand basin.
There are two shared shower areas, thoughtfully designed for ease of use and comfort.
Each room is ready to be personalised — a place that feels like your own.
Daily Life & Meaningful Activities
We believe in living well at every age. Our days are filled with activity, purpose, and choice.
A qualified Diversional Therapist leads an engaging programme of activities to support wellbeing, creativity, and connection.
From music, movement, games, and themed events, there’s something for everyone.
Participation is always optional and flexible — residents are encouraged to take part in a way that suits their energy and interests.
Day guests and respite day care residents are welcomed into our community and invited to join all activities while they’re with us.
Day Care, Respite & Availability
In addition to long-term care, Roseanne offers Day Care Respite, providing a warm, social, and supportive environment Monday to Friday.
If you’re considering care for yourself or someone close to you, we’d love to hear from you. Vacancies come up regularly, and we’re happy to talk through options and expected timeframes.
Even if you’re planning ahead, we encourage you to put your name down early. We’re here to help you navigate the journey with honesty, care, and no pressure — just a genuine conversation about what’s right for you or your loved one.
Get in Touch call Rhonda Now…
We’d be honoured to welcome you into our home or talk through how we can help.
25 Taradale Road, Napier
06 835 0250
admin@roseannecare.co.nz
Roseanne Retirement Home
Great Healthcare
Service/Facility Details
Detail | Status |
---|---|
Contract with Health New Zealand | Te Whatu Ora | Yes |
Certification | Yes |
ORA Applies | No |
Updated: 15 Aug 2024 |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 16 |
Vacancy | Yes |
Day Respite Care vacancies | |
Impending vacancy | Yes - Soon |
Short stay considered | No |
Premium Accommodation Charges | Yes from $20.00/day up to $20.00/day as at 23 Aug 2025 |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Updated: 26 Aug 2025 |
Testimonials
"Mum was a bit nervous about coming ". "I didn't want to go into a rest home but when I went for respite care I found I really enjoyed it, so I stayed". "It's nice to be allowed to go out as often as we do. It makes you feel like a real person". "I've always been a bit of a loner, but I have made good friends since I've been here. That even surprised me". |
Updated: 23 Aug 2025 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | 30+ | Yes | Our Registered Nurse works 5 days a week and is on call 24 hours. |
Nurse Practitioner | Negotiable | A referral can be made to a nurse practitioner if deemed necessary by the registered nurse or family. | |
Healthcare Assistants/Caregivers | 24/7 | Yes | Care workers are on duty at all times over a 24-hour period. Ongoing upskilling and training. |
Physiotherapist | Negotiable | Visits from community Physio. Visits to other physio's can be arranged as needed. | |
Occupational Therapist | Negotiable | ||
Diversional Therapist | 20 | Yes | Our Diversional Therapist onsite Monday, Tuesday, Thursday, and Friday for morning activities, van rides, RSA lunches, morning tea outing, pamper days etc, for residents and day respite care. |
Hairdresser | Yes | Our residents can have their hair cut by their own hairdresser or we have our own in house by appointment hairdresser. | |
Podiatrist | Yes | Visits by appointment. Regular visits approx 8 weekly. | |
Dietitian | Yes | Menu's are checked and audited by a registered Dietitian. Our staff are trained in providing attractive nourishing meals which look and taste great. We listen to what the residents think and modify to suit their needs. | |
Accredited Visitors | Yes | We encourage volunteers to visit or to be involved in our programme. | |
Kaumatua | Yes | We have Maori speaking staff and we are aware that all cultures need to be acknowledged and all treated with dignity and respect. | |
Chaplain/Spiritual Advisor | No | Residents who want to go to a Presbyterian service monthly. Personal visits can be arranged when needed. The Roman Catholic representative visits weekly to give communion. | |
Other Personnel | Yes | We have a variety of regular visitors to provide interest and entertainment. | |
Updated: 23 Aug 2025 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | Our staff are trained in the use and administration of oxygen and associated equipment and conditions. |
Palliative Care (Contracted) | No | Our staff have specific end of life training. We have contact with our local hospice who support us with end of life matters. |
End of Life/Palliative Care | Yes | Although we do not have a specific palliative contract, we do provide palliative care for those who need it. We have hospice support which allows people to die with dignity in the place of their choosing. |
Dialysis | No | We do not offer dialysis care as such but will transport residents for dialysis appointments. |
Wound Care | Yes | Our Facility/Clinical Nurse Manager is here to monitor any wounds. |
Diabetic Care | Yes | Our staff receive regular training in diabetic care. |
Continence Advice | Yes | Our continence advisor is available whenever we need to discuss requirements. |
Stroke Rehabilitation | Yes | Our staff are able to encourage residents to regain lost abilities following a stroke. |
ACC Rehabilitation | Yes | We do take long term people who require a period of convalescence. Staff are pro-active to ensure all residents are able to achieve their potential. |
Infection Control | Yes | We are very mindful of the need for strict infection prevention with the frail, vulnerable older person. The staff receive on going training to keep up with ever changing technology. |
Surgical Followup | Yes | We offer support for those who need a little time to recover from surgery. Long stays in a Resthome can set people up to do well. |
Psychiatric Care | Yes | We have a Mental Health Contract with the DHB and provide care for those assessed as being suitable for our facility. We provide care for some under 65's. |
Clinical Management | Yes | The Facility/Clinical Nurse is in charge of the management of the rest home and is on call at all times when not on site. |
Updated: 23 Aug 2025 |
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay | Status | Details |
---|---|---|
Respite | Yes | We offer a day respite care service when primary care givers need a well-earned break. The familiarity leads to an easy transition from day respite to permanent care. |
Carer Support | Yes | We provide a respite day programme to enable carers to do what they need to do. Current vacancies |
Other Short Stay Programme | Yes | We provide convalescent care and take referrals from GP's when beds are available. |
Subsidised | Yes | We will accept those who are subsidised by the govt. |
Private Paying | Yes | We also accept those who will pay privately. We do have additional charges. |
Booking can be made in advance | Yes | See if we have vacancies |
Updated: 23 Aug 2025 |
Features
Feature | Status | Details |
---|---|---|
May Bring Own Furniture | Yes | The drawers in the bedrooms are built in. Own drawers, chairs, bedside tables are encouraged providing they will fit. |
Single Rooms | Yes | 16 rooms, most of which have there own ensuite with toilet and handbasin. |
Shared Rooms | Yes | Ideal for a partnered couple, 2 friends, or 2 family members. With toilet/vanity ensuite. |
Rooms suitable for a couple | Yes | One room when available. With ensuite toilet/vanity rooms are ideal for couples. |
Connecting Rooms | Yes | We have 2 connecting rooms separated by their shared toilet/vanity ensuite. |
Ensuite | Yes | 15 rooms have own toilet and hand basin. A large shower room and a single small shower room. |
Alcohol Permitted | Yes | Alcohol may be brought in for residents but is preferably kept by staff to be given at specific times. Many residents enjoy a drink before or with tea. We have alcohol available on special occasions. |
Phone Access In Own Room | Yes | Each room has a phone connection available. This is an extra, personal charge. We have free Wi-Fi available for residents. |
Wifi | Yes | |
Resident can adjust heating in own room | Yes | Electric heating with thermostat in each room. |
Cater for under 65 yrs with Disability | Yes | We have a contract for under 65's |
Lounges/seating areas | Yes | A Separate TV room provides an area where residents can combine to watch and discuss events. A separate lounge looks out onto main road & shops, and movie/events room. Outside sheltered seating also available for our residents to take advantage of the safe environment outdoors |
Gay / LGBT IQ Friendly | Yes | We respect all residents, regardless of culture, gender or sexuality. |
Primary Health Funded Short Term Care | Yes | We have a DHB contract to accept short term primary health referrals. Enquire about our day respite care. |
Provide End of Life/Palliative Care | Yes | We provide care to the end of life with hospice support if needed. We try to ensure as many of the resident's wishes are provided as possible so that the last days will be remembered fondly. |
Palliative Care Contract | No | We do take some people who are palliative and provide care in the last days of life. Safety and comfort is our main concern. It is important that people choose where they want to die and many look on this as their home. |
Day Programme for day stay clients | Yes | We provide day respite care for those who need it and to provide time out for carers. Arranged through NASC or by private agreement. Monday to Friday. |
Outings | Yes | We have a scheduled outing in the 12 seater van at least weekly. Other outings include church services, RSA, morning teas, meals out, biking for the elderly. |
Māori Kaupapa | Yes | We have Maori policies in place. We deliver care with respect to the Treaty of Waitangi. Maori residents are encouraged to discuss specific needs with staff. |
Residents Committee | Yes | Meetings held on request or three monthly. Family members are invited to attend. Results of the meetings are put into the newsletter. Minutes are available on request. |
Family Committee | No | Family members are invited to join with the residents meeting. |
Newsletter | Yes | Regular newsletters to families which highlight previous events, some photo's and coming events. |
Policy for management of challenging behaviour | Yes | Our staff are trained in managing behaviour that challenges. The RN will assess residents on an ongoing basis to ensure they are appropriately placed and arrange further assessment if needed. |
Confused Residents | Yes | Training is given to staff for the awareness and management of confusion. Our diversional therapist provides activities to encourage residents to participate. Confused residents are accepted providing they do not wonder. |
Smokers Room | No | No Smoking inside the facility. |
Smoking Permitted | Yes | Outside the facility. |
Semi-Secure | Yes | The facility is fenced. Doors are not locked so that residents may leave if they desire. There is an alarm system if residents become confused or restless. |
Updated: 23 Aug 2025 |
Special Features
Small in size big on care. Roseanne is Napier’s smallest rest home. It is a home that was built with the aim of being a friendly, family type of facility. |
Updated: 23 Aug 2025 |
Interests & Activities
Designed by our Diversional Therapist Margaret |
Updated: 23 Aug 2025 |
Additional Information
Topic | Details | |
---|---|---|
What's included in your fees and what's not | We accept those who are Government subsidised as well as those who pay privately. We do have extra charges. Payments do not cover Hairdresser, podiatrist, Specialist fees, glasses, dentures, hearing aids, personal telephone or sky TV. | |
Staffing qualifications and details | Appropriate staffing levels are maintained 24 hours per day. Registered Nurse/Trained Caregivers, all hold First Aid Certificate. Ongoing inservice and external education covers the needs of residents. All staff are encouraged to continue learning and are assisted by management to upskill. | |
Details about meals | There is a monthly rotating menu, catering for summer and winter needs and tastes so food never gets boring. Seasonal fruit is given daily along with a piece of chocolate. Residents are offered a selection of meal options. All meals home cooked. Home baking is provided for in betweens. Menu's are dietitian audited. Personal preferences are taken into account. | |
Visitor information | Visiting hours 9am till 7.30pm, families are asked to be considerate of the needs of their relative and of other residents. It is preferable that appointments are made. Visitors are asked to sign the visiting book on arrival and use hand sanitizer. When taking a resident out, visitors are asked to let staff know and sign the outing book both when leaving and returning. | |
Recreational opportunities | There is a daily exercise programme aimed at keeping residents active and engaged. Outdoor walking groups are arranged. | |
Internet access | Wifi is available to all residents. There are tablets available for residents and their families to Zoom others. | |
Transport | We have 2 vans. One is a 12 seater to provide comfort on our weekly scenic drives and many other outings. There is also a smaller van which is used for additional seating and for transporting to appointments and other necessary events. All drivers are approved by management. | |
Associated Complexes | We encourage the participation of volunteers and often have students working towards their Duke of Edinburgh award. We have a close association with other small rest homes. Other medical professionals are contacted if necessary. | |
Updated: 23 Aug 2025 |
Languages Spoken
Language | Status | Details |
---|---|---|
English | Yes | English is the predominantly spoken language. |
Interpreter | Yes | An interpreter can be contacted should the need arise. |
Māori - Te Reo | Yes | Some staff speak or understand. |
Sign Language | No | A staff member has a minimal knowledge of sign language. |
Sri Lankan | Yes | Staff Member |
Updated: 23 Aug 2025 |
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations | Status | Details |
---|---|---|
Anglican | Yes | |
Christian | Yes | We encourage participation by the residents of Christian activities if they choose to be involved. |
Denominations/Faiths represented | Yes | We recognise that every person has their own belief system and we respect that. All faiths are encouraged to be expressed. |
Evangelical | Yes | |
Inter denominational | Yes | |
Methodist | Yes | |
Non denominational | Yes | |
Presbyterian | Yes | Our residents attend a monthly outing to the Taradale church which also includes morning tea. |
Roman Catholic | Yes | A church representative visits weekly to administer communion to those who wish to receive it. Arrangements can be made to assist residents attending Sunday worship. |
Salvation Army | Yes | |
Seventh Day Adventist | Yes | |
(Other comments) | Yes | All religions, values and beliefs are respected at Roseanne. |
Updated: 23 Aug 2025 |
Ethnic Diets
Ethnic Diet | Status | Details |
---|---|---|
Chinese | Yes | We can accommodate Chinese dietary requirements. |
Vegetarian | Yes | We take special note of vegetarian requirements and provide varied, nutritious meals and supplements. |
Updated: 15 Aug 2024 |
Distances
Location | Distance | Details |
---|---|---|
Public Transport | 0.01 Km | There is a bus stop on Taradale Road. |
Shops | 0.01 Km | Dairy, bakery and fish shop across the road. Marewa Shopping Centre is 2 minutes drive. Onekawa is 2 minutes drive. |
Mall | 0.00 Km | |
Parks | 0.50 Km | Marewa Stream one block away. Marewa Park is an easy walk for residents at the end of the street. 1km to Anderson Park, ducks, lake, railway, children's playground. |
Library | 5.00 Km | Napier or Taradale. |
Updated: 23 Aug 2025 |
Credentials & Membership
Credentials & Membership RC | Status | Details |
---|---|---|
National Certificate in Diversional Therapy | Yes | We have a diversional therapist |
Aged Care Association New Zealand (ACA) | Yes | We are a member of the NZACA. This enables us to keep abreast of current changes to legislation and supports our carer focus. |
Police checked | Yes | All staff have a police check on employment. |
Updated: 23 Aug 2025 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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