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Resthaven Village

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At a glance
Vacancy
Yes
Name
Resthaven Village
Category
Rest Home Care
Address
208 Main St
Gore
Postal Address
P O Box 314 Invercargill 9840
DHB
Southern (Southland)
Phone
03 208 9440
Email
View Email Address
Web
Visit Website
Personnel
Manager
Jan McKeown - 03 208 9440
Owner
Presbyterian Support Southland - 03 211 8200
Other services
Photos
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Description
Welcome and thank you for visiting our site at Resthaven Village. We offer a spacious, light, friendly and warm facility with many great amenities on hand.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 22 Feb 2013
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care25
Long term vacancyYes
Short term vacancyNo
we welcome your enquiries for this level of care, particularly for respite or temporary care.
Impending vacancyNo
Updated: 18 Aug 2017
Testimonials
Testimonials
"A & B 's family wish to acknowledge all the good care and companionship you gave Mum and Dad during their time residing with you. It was reassuring to us that the last part of their lives was as comfortable as possible. - May 2016

We would like to thank the management and staff for the wonderful mid winter Christmas dinner on Wednesday. It was obvious how much work had gone into it from the setting up of the venue, the Christmas decorations, the yummy food, the photographer and our loved ones all dressed up for the occasion. It was a pleasure to get to know a few of the other residents and their families. Some of our loved ones are not able to go out for a nice meal with family so it was very special to have the opportunity to have a meal with them in their own home.

Thanks again. (June 2017)


Updated: 27 Jun 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes Nurse Practitioner Margaret O'Connor, Older Person's Health, is available on request.
Registered Nurse 60 Yes We have at least one Registered Nurse on 24 hours a day. As well, we have Nurse Manager and Clinical Manager on site Mon - Fri
Enrolled Nurse 80 Yes We have an experienced Enrolled Nurse in our Residential Area.
Healthcare Assistants/Caregivers 168 Yes We have a dedicated, well trained team of Caregivers who work tirelessly to provide the very best care for our Residential Residents. We are very fortunate to have a number of these with advanced training as well. (Level 4)
Physiotherapist 4 Yes We have Neave who visits weekly as well as Libby working as our Therapy Aide.
Occupational Therapist 0 Negotiable Libby works as our Therapy Aide, working with residents to maintain and promote mobility.
Own Social Worker 0.00 Negotiable We have local social workers who are available to come to Resthaven as required.
Diversional Therapist 30 Yes We have Diversional Therapists working at Resthaven.
Activities Co-ordinator 48 Yes Our activities co-ordinators work with Diversional Therapists and other staff.
Hairdresser 8+ Yes We have a fabulous hairdresser that visits and is available for appointments. If you wish to use your own hairdresser this can be arranged. We have a salon that can be used by your own hairdresser or family member.
Podiatrist 4+ Yes Rachel Manson, our Podiatrist is available once a week for any foot problems.
Dietitian 2+ Yes Our menu has just been revised and we provide meals to a high standard. Individual diet requirements are provided for. Dietitian involvement is available for those on specialised diets.
Accredited Visitors Yes
Kaumatua Yes The local Marae is very supportive of Resthaven Village
Chaplain/Spiritual Advisor Yes Chris Rogers works 7 hours a week to ensure all Residents spiritual needs are taken care off. He is available to be called upon if necessary
Other Personnel Negotiable We have regular visits to the sites from SDHB specialist services such as Mandy Pagan - Wound Specialist. Raewyn Healey visits as Quality Manager to assist with ensuring we meet certification requirements and standards.
Updated: 3 Jul 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes The Hospice are involved as we require them, and we have Senior Registered Nurses who are specialised in this area
End of Life/Palliative Care Yes The Hospice are involved as we require them, and we have Senior Registered Nurses who are specialised in this area
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes We have Senior Registered Nurses who are specialised in this area as well we have Mandy Pagan, SDHB Wound Specialist who visits regularly.
Diabetic Care Yes We have Senior Registered Nurses who are specialised in this area as well as Nurse Practitioner Candidate Margaret O'Connor visits regularly.
Continence Advisor Yes We have Senior Registered Nurses who are specialised in this area as well we have Helen Peek - Continence Specialist who visits as required.
Infection Control Yes We are very motivated to promote excellence in this area. We have senior Registered Nurses who are specialised in this area.
Psychiatric Care Yes We have senior Registered Nurses who are specialised in this area as well as Nurse Practitioner Margaret O'Connor visits regularly.
Stroke Rehabilitation Yes We have senior Registered Nurses who are specialised in this area as well as Nurse Practitioner Margaret O'Connor visits regularly.
Primary Rural Health Care Yes We have senior Registered Nurses who are specialised in this area as well as Nurse Practitioner Margaret O'Connor visits regularly.
Specialised Dementia Care Yes We have senior Registered Nurses who are specialised in this area as well as Nurse Practitioner Margaret O'Connor visits regularly.
Gerontological Care Yes We have senior Registered Nurses who are specialised in this area as well as Nurse Practitioner Margaret O'Connor visits regularly.
Community Health Yes We have senior Registered Nurses who are specialised in this area as well as Nurse Practitioner Margaret O'Connor visits regularly.
Clinical Manager Yes We have fortunate to have several specialised senior Registered Nurses as well as Nurse Practitioner Margaret O'Connor visits regularly.
Other Post Graduate Specialities Yes We are fortunate to have a Nurse Practitioner who works regularly at Resthaven.
Updated: 3 Jul 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome your inquiries regarding all levels of care.
Carer Support Yes We welcome your inquiries regarding all levels of care.
Subsidised Yes We welcome your inquiries regarding all levels of care.
Private Paying Yes We welcome your inquiries regarding all levels of care.
Booking can be made in advance Yes We welcome your inquiries regarding all levels of care and will seek to meet your needs.
Updated: 22 Feb 2013
Features
Features
FeatureStatusDetails
Other End of Life/Palliative Care Yes Our registered nurse Team has extensive experience in this area.
Whanau Room Yes We have a meeting room with tea and coffee making facilities at the families disposal
Rooms (Single) Yes All our rooms are large singles.
Rooms (Shared) Yes As above
Rooms (Suit Couple) Yes We have a double room and also two rooms with an adjoining door for couples.
Ensuite Yes There are 2 rooms with their own ensuite which have a premium charge. All other bedrooms have an ensuite which they share with another resident.
Female residents only No All our areas are mixed, however the ensuites are only shared by Residents of the same sex.
Male residents only No As Above
May Bring Own Furniture Yes While we do supply all the bedroom furniture, we are happy for the Residents to bring in their own favourite pieces.
Alcohol Permitted Yes We have happy hour once a month and the residents are served alcohol then.
Pets In Residence No While no Residents have pets, we do have a resident cat, Sally, in the Oban area.
Negotiate To Bring Own Pet No As above
Phone Access In Own Room Yes Phones can be set up in the Residents rooms. These are their own personal phones and at their own cost
Resident can adjust heating in own room Yes Radiators are in every room and can be adjusted up or down. If the Resident is unable to do this, then the staff are happy to help
Maori Kaupapa Yes We are fortunate to have the local Marae handy and they are very supportive
Residents Committee Yes There is a Residents meeting once a month and family members are invited to attend
Family Committee Yes Anytime families wish to hold a family meeting they are able to contact Jan, our Manager or Robyn our Clinical Manager
Newsletter Yes The newsletter goes out 3 times a year to the Resident and their next of kin
Policy for management of challenging behaviour Yes There is a policy for managing challenging behaviour and this is available through Jan
Confused Residents Yes Any issues with family is soon sorted with a meeting with Jan and Robyn
Lounges/seating areas Yes There are three lounges - one at the front of the building looking out onto the main road, one in the Walker Lounge which links the hospital and residential areas and the Hokonui Lounge which faces the garden area
Outings Yes There are planned outings every week
Rural Setting Yes While the Resthome is on the main street, it still has wonderful views of the hills which the Residents love
Smokers Room Yes Currently there is a smokers room at Resthaven
Smoking Permitted Yes Outside or in the smoking room
Semi-Secure Yes Resthaven is very secure and the main doors care close at 5.00pm. Family members can still visit after this, by ringing a bell to get in
Sprinklers Yes Resthaven has a complete sprinkler system
Audit report available Yes On line or through Jan
Updated: 1 Jun 2017
Special Features
Special Features
We have a wonderful activities programme and welcome your input into this. If you look around the grounds at Resthaven and inside, you will notice many quirky crafts that have been made with the Activities team and the Residents.
Updated: 28 Jan 2015
Interests & Activities
Interests & Activities
We are fortunate to have a wide and varied program available and are fortunate to have the support of the Calvin Womens Church Group to assist with this prgramme - Advocate, Age Concern, Alzheimer's Society, Big print books, Breakfast in bed, Canine friends, Bowls, Care and Craft, Chapel, Church, CMA, Concerts, Cooking, Dancing, Digital camera, Electric beds, Exercises, Flower arranging, Happy Hour, Housie, Indoor Games, Lotto, Minibus, Massage, Spa, Stroke Group, TAB, Womens Institute, Videos.
Updated: 11 Nov 2015
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Maori - Te Reo Yes Local kaumatua and staff are able to support Residents in this area.
Sri Lankan Yes
Other Information Yes We are able to access interpreters for most languages.
Updated: 11 Feb 2015
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Christian Yes We cater at Resthaven for all Religions
Updated: 5 Feb 2013
Distances
Distances
LocationDistanceDetails
Public Transport 1.00 km Taxis are available and we have a van trip to the local suppermarket weekly.
Shops 1.00 km We have a great variety of shops and most items are able to be sourced locally. The shops are all close to each other, so not too much walking is required
Mall   There is not one of these in Gore, although, as stated above, the shops are close in vicinity to each other
Parks 0.50 km We have some great parks locally and also just out of town. Our Gore Gardens are always colourful and there is a bird aviary there as well. Out of town 15 minutes, there is a family park - Dolamore Park, which is a nice drive
Library 1.50 km There is a good library on the north side of the township, but also Resthaven has a small library which is updated regularly
Updated: 11 Feb 2015
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Rest Home MOH Audit Report Available. Yes
Other details Yes Resthaven is part of the Presbyterian Support Southland group.
CareerForce Rest Home MOH Audit Report Available.
Updated: 22 Feb 2013

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