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Remuera Rest Home & Hospital

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Information Pack
At a glance
Vacancy
Yes
Name
Remuera Rest Home & Hospital
Category
Rest Home Care
Address
10 Macmurray Rd
Remuera
Remuera
Auckland
DHB
Auckland
Phone
(09) 520 5311
Fax
(09) 520 5326
Mobile
02885002034
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Arby Manalansan - 09 520 5311
Owner
CSR Healthcare Limited - 09 5205311
Other services
Photos
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Description
We are committed to a high level of staff training and empowerment to create a unique atmosphere for all our residents.

We have a fantastic GP who visits the residents regularly and can be contacted anytime when acute conditions arise.

Ongoing educations are provided to the staff to ensure that they maintain excellent knowledge and skills in the care of the elderly.

This 35 Bed Rest Home (with 18 Hospital Beds) is situated in one of Auckland Cities prime real estate areas of Remuera. It is an older building that has been extensively refurbished over the last 2 years and offers a graceful, caring facility for the elderly who requires rest home or hospital level of care level and also for residents who require, due to medical conditions, assisted living.Respite care is also provided when families wanted to go for holidays or just a bit of a break. The Facility Manager is a Registered Nurse. There are Registered Nurses in each shift who provide clinical oversight for the care workers 24 hours per day.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 17 Aug 2015
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care14
Long term vacancyYes
Short term vacancyYes
Newly refurbished rooms with ensuites (No additional charge)
Double rooms for couples. A 24/7 RN cover for your peace of mind.
Hospital level care available
Impending vacancyYes
Updated: 28 Apr 2017
Testimonials
Heritage Remuera has recently been refurbished and has a bright sunny layout. The friendly staff make you feel welcome and at home.

Been here 6 months. I thought it was paradise when I got here. There are lots of clowns, fun and laughter. I think the entertainment is fantastic too. ~Resident at Heritage Remuera

My friend Peter has never been happier and well-looked after until now. The staff are amazing!!!-John Elliot, friend










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Updated: 4 Feb 2016
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 168 Yes The Facility Manager is On-Call 24/7. We have a dynamic team of Registered Nurses from the Philippines and New Zealand trained Mandarin speaking RN.
Healthcare Assistants/Caregivers Yes e are a multicultural Healthcare Assistants. Above all, we are a team who is ready to put our residents' needs first and has the heart to be of service to others.
Physiotherapist Yes We have a contracted Physiotherapist who develops recovery plans and works side-by-side with our Recreation Officer.
Occupational Therapist Yes Negotiable
Diversional Therapist 20 Yes
Activities Co-ordinator Yes Our Recreation Officer provides a balance and individualised activity programme for each resident. We go for regular bus trips.
Hairdresser Yes We have a visiting hairdresser as per resident's request.
Podiatrist Yes Six weekly
Dietitian Yes Our Cook provides very palatable home-cooked meals. We always have two choices for our main meal (lunch). Other specific dietary requirements are also provided to residents as per cultural preference (Asian, Hindu).
Accredited Visitors Yes We have an excellent with Wound Specialist, Stoma Nurse, mental Health Nurse and other specialists.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Angican & Catholic visitors. other denominations welcome.
Other Personnel Yes
Updated: 1 Apr 2017
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract No We don't have a palliative Care contract but we have two lovely rooms allocated for Palliative Care residents which are very cozy and newly-refurbished.
End of Life/Palliative Care’ Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes We have regular visits by the ADHB Wound Specialist. The RNs are very competent in managing complex wounds. We are currently managing two facility-acquired ulcers.
Diabetic Care Yes Staff are knowledgeable in Diabetes Management.
Continence Advisor Yes
Infection Control Yes Our Clinical Leader is the designated Infection Control Coordinator.
Stomal Therapist No RNs and HCAs are very competent in Stoma Care. We have a resident with an ostomy at the moment.
Psychiatric Care Yes We have regular visits by one of the ADHB Psychiatrist.
Stroke Rehabilitation No Can be arranged
Tracheotomy Care No N/A
Dialysis No N/A
Spinal Injuries No N/A
Primary Rural Health Care No N/A
Specialised Dementia Care No We manage residents with Dementia. Our facility is semi-secured.
Gerontological Care Yes
Urology Yes We have a resident with IDC and staff are knowledgeable in Catheter Care.
Community Health Yes Can be arranged
Clinical Manager Yes We have two Clinical Leaders who are responsible in overseeing the clinical side. The Facility Manager provides regular inputs in this area.
Other Nursing Specialities Yes Orthopaedic\ Cardiology
Anthroposophical Care No Can be arranged
Psychologist No Can be arranged
Psychiatrist No Can be arranged
Other Post Graduate Specialities Yes We have Nursing students from Unitec for Clinical Placements as well as plans in taking CAP and RTN students.
Updated: 1 Apr 2017
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes Respite Care available via Respite Care Programme ADHB
Carer Support or other Short Stay Yes All enquiries welcome
Advance bookings taken Yes All enquiries welcome
Updated: 17 Aug 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We accept Respite clients through Carer-Support or POAC.
Carer Support Yes
High Care Needs Yes We are hospital level care so we manage high care needs. We can also provide one-on-one for those who requires it.
Subsidised Yes
Booking can be made in advance Yes Please contact the Facility Manager for bookings at 02885002034.
Updated: 1 Apr 2017
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We have several lounges within the facility, which gives our younger residents a private place to go. There is also the availability of a computer.
Day Care Yes
Primary Health Funded Short Term Care Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes
Rooms (Single) Yes 26
Rooms (Shared) Yes 2
Rooms (Suit Couple) Yes
Ensuite Yes en-suites - shower/toilet/basin
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Most rooms have a telephone jack point.
Resident can adjust heating in own room Yes Adjustable panel heaters
Residents Committee Yes Residents have meetings every 3 months
Family Committee Yes Families have meetings every 3 months
Newsletter Yes Monthly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes 3 seating areas
Outings Yes Van Outings Shopping Trips
Smoking Permitted Yes On covered deck outside suitable for smoking.
Semi-Secure Yes
Sprinklers Yes Fire doors also
Audit report available Yes
Updated: 17 Aug 2015
Special Features
REMUERA REST HOME AND HOSPITAL COMPLIES WITH ALL STANDARDS REQUIRED BY THE MINISTRY OF HEALTH AND EXCEEDS IN MANY AREAS.

WE ENDEAVOUR TO LOOK AFTER OUR FRAIL, ELDERLY CLIENTS AS WE WOULD WISH TO BE CARED FOR OURSELVES.

OUR FACILITY IS WELL MAINTAINED AND IS CONSTANTLY BEING REFURBISHED WHERE NECESSARY.

WE ARE PROUD OF OUR FACILITY AND IT SHOWS.

Updated: 1 Apr 2017
Interests & Activities
We endeavour to inject some fun into each day at Lady Alice.
We provide:
An Activity programme, Big print books, Art, BBQ, Bingo, Blind Foundation, Board games, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Classical Music, Coffee Trips Communicare,Concerts, Craft, Entertainers, Entertainment, Exercises, Games, Garden, Gardening, Interdenominational, Jigsaw, Men, Minibus trips, Music, Newspaper reading, Outings, Parkinson's Society, Parties, Petanque, Quizzes, Religious services, Shopping, Vegetarian diet where necessary, Visitors

Updated: 17 Aug 2015
Additional Information
TopicDetails
Details re Meals Espie, our cook produces wonderful home-cooked meals and palatable baking produce.
Staffing Details The Facility Manager provides extensive training to the staff and we have a multi-cultural staff.
Fees Details/Fees Do Not Include Hairdressing, podiatry, specialists, xrays, special outings, toiletries.
Updated: 1 Apr 2017
Languages Spoken
LanguageStatusDetails
Bulgarian Yes
Chinese Yes We have 3 Mandarin-speaking staff (RN and HCAs).
Chinese dialect Yes The Registered Nurse speaks Mandarin. She is on site Mondays to Fridays.
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes The Facility Manager is a Filipino as well as the 2 Clinical Leaders and another RN.
Hindi Yes We have few HCAs from India and speaks Hindi.
Interpreter Yes We have access to the ADHB Interpreter Services when required.
Korean Yes
Latvian Yes
Malay Yes One HCA who works M-F is from Malaysia and speaks Malay.
Mandarin Yes We have three Mandarin-speaking staff. We have few Chinese residents here at the moment.
Samoan Yes Our senior HCA is from Samoa.
Sri Lankan Yes
Tagalog Yes Our Filipino RNs as well as the Facility Manager speaks fluent Tagalog.
Tongan Yes
Updated: 1 Apr 2017
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Inter denominational Yes A minister visits the facility every fortnight and holds a service.
Roman Catholic Yes
Updated: 17 Aug 2015
Distances
LocationDistanceDetails
Public Transport 0.50 km
Shops 1.00 km Newmarket shopping centre
Mall 1.00 km
Parks 0.50 km
Library 1.50 km Large print books chosen monthly
Updated: Unknown

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