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Ranfurly Village Hospital Ltd

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At a glance
Vacancy
Yes
Name
Ranfurly Village Hospital Ltd
Category
Rest Home
Address
539 Mt Albert Road
Three Kings
Auckland 1042
Postal Address
Same as above
Region
Auckland
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Peter Palparan - 021458044
Owner
Ranfurly Village Hospital Ltd - 09 625 3400
Other services
Photos
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“The Ranfurly Hospital facilities are absolutely 5-Star in all aspects. The rooms have their own ensuite and television, and you have the choice to eat in your room, or the dining room. There is incredible variety of meals each month, you get a weekly menu with 2-3 choices of meal for both lunch and dinner complete with soup and desert as well as fresh fruit. There are also a variety of different options for entertainment to enjoy each day. The tender and loving care by the management, physio, nurses and general staff is fantastic, nothing is too much trouble for them. They are always professional and call all residents by their name. Even very difficult patients they handle with true professionalism in every way. After my 6 week stay for rehab, having been involved with many retirement homes and hospitals, I believe that you won’t be able to find a better option than Ranfurly Hospital.” - Geoff Asher, Vietnam Veteran

Our staff give excellent care in an environment that is built around a resident centred hospitality model. Nothing is too much trouble for our staff. Residents live in beautiful surroundings that support individuality, personal choice and independence.

We serve restaurant quality food that is prepared daily. The residents are provided with a range of delicious menu options and choose their own meals on tablets that are loaded with our tantalising pictorial menus.

Residents enjoy frequents outings in our village van. You may have seen Ranfurly residents enjoying coffee in a café, or at the theatre, or the Ellerslie races, or even in the park feeding the ducks.

We would love to be of service to you. Please contact us if you would like to learn more about the care services we offer or about Ranfurly Village.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 17 Nov 2022
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 16
Vacancy Yes
All our rooms are single with an en suite, flat screen TV and lovely views. We have a beautiful outdoor area for all to enjoy. Our food is of restaurant quality.
Impending vacancy Yes - Respite Bed for Booking
Short stay considered No
Premium Accommodation Charges Yes from $0.00/day up to $100.00/day as at 20 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 28 Feb 2024
Testimonials
Testimonials
"I love that I can hold my head up and boast about where my father lives, when so many of my generation really struggle with where their parents are."
Cecilia


"Yesterday I was lucky enough to be able to assist with an outing to the Ellerslie Races with some of the Ranfurly residents.
I would like to pass on observations/comments to those that organised this excellent day out.

We had an amazing viewpoint for the racing and residents did not have far to walk to place a bet. People enjoyed a meal along with a beverage whilst soaking up the atmosphere. I engaged with people who talked about their time at the races in years gone by and noting the differences of today. I would like to say that one resident expressed to me that "this has been one of the best outings I have been on".
The genuine enthusiasm from all was palpable, so much so that people did not wish to return as per the schedule.
Laughter that was enjoyed by all was for me the highlight of the day, please pass on my thanks to Anastasiya/Savitri for a well planned and thoroughly enjoyable day and I look forward to being of assistance anytime in the future."

Kind regards
Sonya


"Ranfurly Village provides a caring environment for my Mother. The staff are wonderful and the beautiful facilities are designed with the older person in mind. I can’t think of a better home."
Felicity


“I work in palliative care and I recently accompanied my dear friends granddaughter to visit him at Ranfurly Hospital. We were greeted warmly and given the appropriate details of his care plan in a very professional manner. It was obvious to us that John was being exceptionally well cared for and kept very comfortable.”
Louise


“I visit Ranfurly Hospital regularly to spend time with my husband. I have never once worried about his care, the staff are exceptional and go to great measures to make sure that he is well looked after.”
Kate


“It is great to know that there is the option of clinical care on site at Ranfurly. My husband recently had to move to the hospital and was in palliative care, the staff were wonderful and it was so easy to visit him. I also needed to spend some time in respite care at the Hospital and experienced the exceptional care first hand. It gives me peace of mind to know that when I do need help I don't have to move away from Ranfurly Village and that I can relocate to the hospital and enjoy the beautiful surroundings there.”
Mary


Updated: 20/05/2023
Updated: 20 Jun 2023
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes
Healthcare Assistants/Caregivers 24/7 Yes
Physiotherapist 20 Yes We have a physiotherapist providing service to the residents for 20 hours per week. In addition to this, we have a physiotherapy assistant supporting our programme 20 hours per week.
Occupational Therapist Yes We have an occupational therapist providing service to our residents, available with appropriate referral.
Diversional Therapist 38 Yes We run a varied and exciting activities program supported by our diversional therapist and activities co-ordinator.
Activities Co-ordinator 36 Yes We run a varied and exciting activities program supported by our diversional therapist and activities co-ordinator.
Hairdresser Yes A hairdresser visits regularly. Residents will be charged for this service.
Podiatrist Yes Regular visits are made by a podiatrist. A charge may apply if the service is not prescribed by the doctor.
Dietitian Yes Regular visits are made by our Dietician. She provides support to our award winning food service team and directly to our residents.
Accredited Visitors Yes We have regular visits from visiting schools, pet therapists, musicians and entertainers.
Chaplain/Spiritual Advisor 6 Yes Visits twice a week
Other Personnel Yes We provide our own GP service which covers the facility 24 hours a day, seven days per week.
Updated: 20 Jun 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes External specialist nurses as required.
Stroke Rehabilitation Yes Rehabilitation services in our own physiotherapy and occupational therapy departments.
Infection Control Yes We have a designated infection control nurse.
Surgical Followup Yes
Clinical Management Yes On site Monday - Friday and on call 24/7.
Other Specialties Yes Our care staff all hold or are working towards the National Certificate.
Updated: 20 Jun 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 20 Jun 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes All rooms are spacious singles with individual ensuites.
Shared Rooms No No shared rooms are available.
Rooms suitable for a couple Yes Couples can have single rooms close by to each other
Ensuite Yes All rooms have beautiful ensuites.
Alcohol Permitted Yes
Phone Access In Own Room Yes Resident can arrange to have their own telephone line installed in their room.
Wifi Yes Permanent Resident WIFI connection available. Initial set up cost to be charged to resident, but no on going costs.
Resident can adjust heating in own room No The facility is centrally heated.
Lounges/seating areas Yes
Provide End of Life/Palliative Care Yes End of Life/Palliative Care is available.
Palliative Care Contract Yes Palliative care is available
Outings Yes We have our own van which regularly takes residents on outings. Several per month.
Whānau Room Yes
Residents Committee No Regular resident meetings are held.
Newsletter Yes
Policy for management of challenging behaviour Yes We have an excellent reputation for our ability to manage challenging behaviours.
Confused Residents Yes All our staff attend inservice training on the special needs of the elderly and confused residents.
Rural Setting No Set in own extensive gardens
Semi-Secure No All residents are free to come and go as they please. Security guards patrol at night.
Updated: 17 Nov 2022
Special Features
Special Features
Ranfurly Hospital and Veterans Home opened in 2013 and offers care in tasteful surroundings. The resident can chose to enjoy the intimacy of the small lounges or join in the communal activities happening in the main lounge.

Our residents choose their own meal options from an extensive menu designed by our own Executive Chef. The residents make their meal selections using a tablet that displays the wide range of meal options available to them
Updated: 17 Nov 2022
Interests & Activities
Interests & Activities
We offer an individualised activity program that caters for the needs of all our residents. The program is supported by an Occupational Therapist and offers a range of choices for the residents to choose to become involved in.

We regularly have visiting entertainers and run a number of activities throughout the week. Ranfurly residents are often seen out and about in our specially fitted Mercedes bus which was generously donated to us by the Ranfurly Trust.

The programme is delivered by our Diversional Therapist and our Activities Co-ordinator.
Updated: 17 Nov 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please call reception to request a copy of the schedule of fees and services.
Staffing qualifications and details The facility is generously staffed with registered nurses, enrolled nurses and experienced caregivers. There is a continual program of inservice education which all attend.
Details about meals All meals are of exceptional quality and are prepared on site from a menu created by our own Executive Chef.
Updated: 17 Nov 2022
Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes We have Cook Island staff.
English Yes
Fijian Yes We have Fijian staff.
Fijian Indian Yes We have Fijian Indian staff.
Filipino Yes We have Filipino nurses from time to time.
Māori - Te Reo Yes We have Maori staff
Niuean Yes We have Niuean staff
Samoan Yes We have Samoan staff.
Tongan Yes We have Tongan staff.
Tuvalu Yes
Updated: 17 Nov 2022
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes The Diocese of Auckland provides regular church service and interacts with residents of all religious backgrounds.
Christian Yes Other visiting chaplains and religious visitors call frequently.
Inter denominational Yes Ranfurly is interdenominational.
Roman Catholic Yes The local parish priest is available on call. There are regular visitors from local churches who pray with residents or simply offer company and friendship Rosary and Mass are held regularly.
Updated: 17 Nov 2022
Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Halal Yes
Vegetarian Yes
Updated: 17 Nov 2022
Distances
Distances
Location Distance Details
Public Transport 0.10 Km We are on a bus route to the city and a cross city route to west or south
Shops 0.50 Km Three Kings Mall is within 5 minutes walk.
Mall 0.50 Km Royal Oak Mall is 5 minutes drive.
Parks 0.05 Km Three Kings Park. Cornwall Park is 5 minutes drive away.
Library 0.05 Km Mt Roskill branch of Auckland City Public library. Library mobile bus visits regularly.
Updated: 17 Nov 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes Ranfurly is a member of this organisation, which aims to foster the interests of the aged care sector.
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes All our care staff are either hold or are working towards the National Certificate Qualifications.
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 17 Nov 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.