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Princess Alexandra Retirement Village

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Information Pack
At a glance
Vacancy
No
Name
Princess Alexandra Retirement Village
Category
Rest Home Care
Address
145 Battery Road
Ahuriri
Napier 4110
Postal Address
145 Battery Road
Ahuriri
Napier 4110
DHB
Hawke's Bay
Phone
06 835 9085
Fax
06 835 9082
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jodie Robb - 06 835 9085
Owner
Ryman Healthcare - 03 366 4069
Other services
Media
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Princess Alexandra Post Autumn 2019 Newsletter Princess Alexandra Post Autumn 2019 Newsletter Princess Alexandra Post Autumn 2019 Newsletter
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Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Princess Alexandra Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care.

Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Princess Alexandra is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Princess Alexandra, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Princess Alexandra Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 15 Aug 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 24
Vacancy No
Enquiries welcome.
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 14 Oct 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager, who overviews the clinical care of all residents in the resthome.
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. All our caregivers are supported to undertake training in care of the older person.
Physiotherapist Negotiable There is a physiotherapist who visits our facililty regularly and will review residents as required.
Activities Co-ordinator Yes We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the resident to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes
Dietitian Yes
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 12 Jun 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes As we also have a hospital associated with this resthome we have registered nurses available 24 hours per day and the expertise available to met all your needs. Please talk directly with Dee Repko(Clinical Manager) for more information.
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes Palliative care
Updated: 12 Jun 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes At Clinical Manager's discretion
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes We have a happy hour on a weekly basis.
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Lounges/seating areas Yes In the resthome we have a lounge and seperate dining room as well as a lovely family room and a smaller lounge. There are also plenty of outdoor seating areas in our award winning gardens.
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes We have two vans available to take residents on outings.
Whanau Room Yes
Maori Kaupapa Yes
Newsletter Yes We put out a newsletter on a quarterly basis.
Policy for management of challenging behaviour Yes Please ask management if you wish to view this.
Confused Residents Yes
Updated: 12 Jun 2018
Special Features
Special Features
Princess Alexandra Retirement Village recently won the Retirement Village section of the Napier City Garden competition for the second year in a row. The gardens at Princess Alexandra have been looking immaculate and it is all thanks to our wonderful and talented gardening team

Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments, on an individual basis at Village Manager's discretion.
Updated: 12 Jun 2018
Interests & Activities
Interests & Activities
Princess Alexandra Retirement Village will have a full and complete activities programme 7 days a week, arranged by full time dedicated staff.
Updated: 12 Jun 2018
Additional Information
Additional Information
TopicDetails
Details about Meals We provide delicious home cooking and baking. While we have a set menu we do cater for individual preferences and special dietary requirements. All our menus are prepared with a dietitans input to ensure that we provide a nutricious balanced diet. Our main meal is served at lunch time and we provide home made morning and afternoon tea and suppers. Fruit is available for the residents to help themselves to at anytime.
Staffing Qualifications and Details Our staff attend the Ace training programme to ensure that they have all the skills necessary to assist our residents. We pride ourselves on having staff who are lovely, nurturing, gentle people who do an amazing job.
Associated Complexes We are a part of the Ryman Group of care facilities.
What's included in your fees and what's not Please contact management for more details.
Updated: 12 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes
(Other comments) Yes We respect all denominations
Updated: 12 Jun 2018
Distances
Distances
LocationDistanceDetails
Public Transport 5.00 km City
Shops 1.50 km Ahuriri Shopping Centre
Mall 5.00 km City
Parks 0.10 km South Pond, public reserve next door
Library 5.00 km City
Updated: 12 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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