Pōneke House
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At a glance
- Vacancy
- Yes
- Name
- Pōneke House
- Category
- Rest Home
- Address
- 135 Constable Street
Newtown
Wellington 6021 - Postal Address
- 135 Constable Street
Newtown
Wellington 6021 - Region
- Wellington
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Rowena Iese - 027 388 7374
Other services
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| Preview | File | Description |
|---|---|---|
 Ultimate Care Poneke House
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Contact us today to see what a positive more to Poneke House can make to your life.
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At Alden, we believe that all our elders deserve compassionate, trusted and respectful care, no matter their means or background. Alden Pōneke House features comfortable surroundings and a homely setting. We believe the most critical factor for our residents is assisting them in living a whole, quality life in a warm, family-oriented environment that respects and celebrates their individuality and life.
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Hairdresser, podiatrist and physiotherapist
• Dietician-approved meals and catering for special diets
• Regular happy hour
• Sky TV
Close to:
• Supermarket
• Medical centre
• Local churches
• Shopping centre
• Wellington Hospital
• Hataitai Park
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Hairdresser, podiatrist and physiotherapist
• Dietician-approved meals and catering for special diets
• Regular happy hour
• Sky TV
Close to:
• Supermarket
• Medical centre
• Local churches
• Shopping centre
• Wellington Hospital
• Hataitai Park
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 15 Aug 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 19 |
| Vacancy | Yes |
| Fantastic activities programme. Twice weekly van trips. Super yummy food. This is a lovely home to live in. | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $15.00/day as at 11 Aug 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 4 Sep 2025 |
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Testimonials
| "Everyone is always very positive, warm and friendly". "The care the staff provide is fabulous". "We are very happy with mum's care. The staff are absolutely wonderful. We really appreciate that staff engage with her little chats and encouraging her to engage. It is also great having staff with such a diversity of backgrounds. Many, many thanks". "Easy location to access for family, friends to visit". "Thank you to all the staff who look after our parents so well day after day and particularly during lockdown when new requirements and procedures had to be maintained and folllowed. We felt that our family member was in the best place and very safe". |
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Updated: 19 Aug 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed Registered Nurses who strive to ensure residents' needs are being met. Our team of Registered Nurses cover all shifts 24/7. | |
| Enrolled Nurse | Yes | Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of Caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Yes | Our physiotherapist visits regularly, by appointment/referral. These services are fully funded. | |
| Occupational Therapist | Negotiable | We have access to a qualified Occupational therapist who can assess our residents' needs. | |
| Social Worker (on site) | Negotiable | We have access to a community social worker that can be arranged on an individual basis as required. | |
| Activities Co-ordinator | Yes | Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme. | |
| Hairdresser | Yes | Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost. | |
| Podiatrist | Yes | Our podiatrist visits regularly, by appointment. These services are fully funded. | |
| Dietitian | Negotiable | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Kaumatua | Negotiable | We have access to Maori cultural groups and this can be arranged on an individual basis as required. | |
| Chaplain/Spiritual Advisor | Negotiable | We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld. | |
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Updated: 2 Sep 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | Our staff are trained by Mary Potter Hospice both Registered Nurses and Care staff. It is a privileged to be able to offer a caring experience that resonates with families during and after the loss of a loved one. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Tracheotomy Care | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Psychiatric Care | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | |
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Updated: 19 Aug 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Subsidised | Yes | |
| Private Paying | Yes | Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
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Updated: 19 Aug 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are encouraged to bring pieces of their own furniture, for example a TV, lazyboy chair or chest of drawers |
| Single Rooms | Yes | All the rooms at Ultimate Care Pōneke House are single occupancy with an outlook on to well-maintained gardens or courtyard areas. |
| Alcohol Permitted | Yes | Small amounts of alcohol are permitted for consumption by individual residents in their rooms. Residents may also participate in "Happy Hours", when scheduled as part of the Activities and Events programme. |
| Phone Access In Own Room | No | Individual residents may arrange for a private telephone to be installed in their own room, at their own expense. (Two telephones are located in public areas for general, local calling purposes.) |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | Central heating throughout the complex ensures that a warm and comfortable temperature is maintained. |
| Cater for under 65 yrs with Disability | Yes | As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs. |
| Lounges/seating areas | Yes | Residents are encourged to access a number of lounges and sheltered outside areas. |
| Day Programme for day stay clients | Yes | Ultimate Care Pōneke House is a facility that boasts lovely lounges, a beautiful garden area, and a courtyard. We offer a multi-cultural, homely environment, and wonderful food prepared by our renowned chef. Residents love the relaxed atmosphere here! |
| Outings | Yes | The group van is used to take residents on regular outings in and around Wellington City. |
| Whānau Room | Yes | |
| Residents Committee | Yes | A Residents' Meeting, held every two months, allows residents to participate in decision-making relevant to their time at Ultimate Care Pōneke House. A Residents' Advocate visits on a weekly basis. |
| Newsletter | Yes | Ultimate Care Pōneke House publishes a quarterly newsletter. |
| Policy for management of challenging behaviour | Yes | Current policy and practice meets Ministry of Health standards. |
| Smokers Room | Yes | An outdoor area is available for residents who smoke. |
| Smoking Permitted | Yes | Smokers must use the designated outdoor smoking area. Smoking anywhere indoors is prohibited. |
| Semi-Secure | Yes | |
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Updated: 19 Aug 2025 |
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Special Features
| Ultimate Care Pōneke House provides a warm and homely environment in the Wellington suburb of Mount Victoria, surrounded by the Town Belt. Ultimate Care Pōneke House is very competently managed by qualified, professional and friendly staff, who strive to implement and maintain an excellent level of care for residents at all times. The individual resident rooms, lounges and sheltered outdoor areas, including well-managed gardens, have a sunny perspective. There is a bus stop very close to the facility, with Wellington Hospital within walking distance. Allied health professional services are easily accessible. The Activities and Recreation programme is a vital component for residents living at Ultimate Care Pōneke House. It endeavours to provide a variety of events and entertainment, and residents are encouraged to be involved and as active as possible. Regular contact is maintained with local organisations such as schools and church groups, SPCA, and the wheelchair-capable group van is utilised for resident outings to interesting parts of Wellington City and beyond. Ultimate Care Pōneke House is a very happy and friendly facility. Enquiries are welcome and an appointment to view can be arranged by telephone call to (04) 389-7007. |
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Updated: 19 Aug 2025 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, BBQ, Big print books, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Church, Craft, Dancing, Entertainment, Exercises, Entertainers, Games, Gardening, Garden, Greypower, Housie, Indoor Games, Jigsaw, Men, Massage, Minigolf, Movies, Music, Newspaper reading, Outings, Pianist, Reading, Roses, Shopping, Sing-a-longs, SPCA visits, Videos |
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Updated: 19 Aug 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Visitor information | Open-ended visiting hours. | |
| Associated Complexes | Our Facility offers Rest Home Care, Hospital Level Care, Respite Care, Dementia Care, Palliative Care and a Day Programme. Alden Poneke House operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide. | |
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Updated: 29 Aug 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| Chinese | Yes | |
| Cook Island Maori | Yes | |
| Croatian | Yes | |
| English | Yes | |
| Greek | Yes | |
| Italian | Yes | |
| Māori - Te Reo | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Other Information | Yes | We can arrange a translator service should you require them. |
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Updated: 28 Aug 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Presbyterian | Yes | |
| (Other comments) | Yes | Other Faiths can be sourced by the Facility to see if there's a local representation. |
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Updated: 28 Aug 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures. |
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Updated: 28 Aug 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stops are located directly outside the facility for services to Wellington City and the nearby suburbs of Kilbirnie, Miramar, Island Bay, Newtown. | |
| Shops | There is a small dairy just a short walk from the facility. Other shops and public services are within a short walking distance . | |
| Parks | Alden Poneke House is located on the boundary of the Town Belt area of Wellington City, and is surrounded by trees and green areas. | |
| Library | A library service comes to Alden Poneke House. Residents are also able to visit the library in Newtown or Kilbirnie. | |
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Updated: 19 Aug 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 19 Aug 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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