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Parkside Village - Metlifecare

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Parkside Village - Metlifecare
Rest Home
42 Herd Road
Auckland 1042
Postal Address
Same as above
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Joseph Ramos - Nurse Manager - 09 600 6034
Metlifecare - 0800 909 303
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Care at Metlifecare is deeply personal and always personalised.

Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.

We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.

Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.

The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.

Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care

CARE AT PARKSIDE VILLAGE (subject to availability)

This 71 bed Care Home includes: cosy lounges and a sheltered garden area to sit and enjoy the sunshine. There are caregivers and nurses onsite 24/7. Doctors routinely visit and there is 24/7 medical coverage. Each resident has their own room with the following options subject to availability:

Single room features:
• standard single room
• shared bathroom
• fully adjustable electric hospital bed

Single room with outlook features:
• standard single room
• built-in wardrobe
• fully adjustable electric hospital bed

Large single room with outlook features:
• spacious, light and airy large room
• built-in wardrobe
• fully adjustable electric hospital bed

Single room and separate lounge features:
• spacious, light and airy large room
• built-in wardrobe
• fully adjustable electric hospital bed
• private separate lounge

Throughout your residency, your family members will be most welcome to be involved and participate in all aspects of your life. You and your friends and family will have access to our village's amenities.

We offer a wide range of activities for your enjoyment, and to maintain mobility and develop skills.

There is access to recreation, leisure and exercise. This includes activities such as news reading, crosswords, active chair games, crafts, bingo, walks and wheelchair rides, outings and shopping trips.

With some views stretching across Auckland’s magnificent Manukau Harbour, and bordered on one side by one of the city’s newest parks (Monte Cecilia), Parkside Village is nestled in charming Hillsborough, Auckland. Perfectly situated 15 minutes from central Auckland, it is adjacent to public transport and very near major motorways and the airport.

A variety of entertainers visit frequently. Special events are organised by our staff to celebrate days and seasons, when an extra effort is made to have a truly festive occasion for everyone.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 27 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 11
Vacancy Yes
Impending vacancy Yes - Available 2nd week of April
Short stay considered No
Premium Accommodation Charges Yes from $10.25/day up to $60.00/day as at 05 Apr 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown
Updated: 15 Apr 2024
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes
Enrolled Nurse Yes
Physiotherapist Yes Our physiotherapist visits regularly.
Occupational Therapist Negotiable Occupational therapy is available by arrangement
Activities Co-ordinator Yes The Activities Coordinator is responsible for arranging a wide range of events and activities tailored to the needs and capabilities of our residents.
Hairdresser Yes Appointments with our hairdresser are arranged through our receptionist
Podiatrist Negotiable Our podiatrist visits regularly to meet with residents by appointment.
Dietitian Negotiable All dietary needs may be catered for.
Kaumatua Negotiable Maori cultural needs may be met as requested.
Chaplain/Spiritual Advisor Yes Our on-site chaplain offers personal attention to residents' requests and well as conducting worship services open to people of all Christian denominations.
Other Personnel Yes A hearing-aid specialist is on call as required.
Updated: 16 Oct 2007
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Continence Advice Yes
Infection Control Yes We have a nurse on our staff responsible for infection control.
Updated: 16 Oct 2007
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes 'Semi-ensuites' are installed
Alcohol Permitted Yes
Phone Access In Own Room Yes
Lounges/seating areas Yes
Outings Yes
Whānau Room Yes
Residents Committee Yes Residents' representatives meet in a monthly forum meeting.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Smokers are able to use designated outside areas.
Updated: 16 Oct 2007
Special Features
Special Features
Our Village has marvellous surroundings - being situated next to Monte Cecelia Park. We also have hospital care on site.
Updated: 16 Oct 2007
Interests & Activities
Interests & Activities
Activity programme, Art, Cards, Chapel, Concerts, Craft, Entertainers, Entertainment, Exercises, Games, Garden, Happy Hour, Jigsaw, Minibus, Quizzes, Park, Pastoral care, Sing-a-longs, Videos, Views, Shopping, Birthday and other celebrations, Crosswords, Group Discussions.
Updated: 16 Oct 2007
Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Hindi Yes
Indonesian Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Other Information Yes With people from many countries being represented among staff members and residents - at any time we may be able to offer languages other than those listed. Should the services of an interpreter be required - please ask our manager.
Updated: 9 Aug 2012
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes People of many religious faiths and backgrounds are to be found among Parkside residents and staff members. All are welcome.
Roman Catholic Yes
(Other comments) Yes Our Chaplaincy Service is available to everybody.
Updated: 27 Sep 2023
Location Distance Details
Public Transport Buses stop outside the main gate.
Shops Parkside has a 'convenience' shop on-site.
Mall 3.00 Km The Royal Oak Mall and other shops are approximately 3 kilometers from Parkside
Parks Monte Cecelia Park is right alongside our Village.
Library We have 'library corners' at various locations on site
Updated: 27 Sep 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Council of Christian Social Services (NZCCSS) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 17 Oct 2007

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.