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Palms Home & Hospital

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At a glance
Palms Home & Hospital
Rest Home Care
54 - 56 Puhinui Road
Papatoetoe 2025
South Auckland
Counties Manukau
(09) 278 5966
(09) 278 5997
View Email Address
Nilam Naidu - 09-2785966
Auckland Healthcare Group
Other services
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We offer a safe, warm friendly Home encouraging independence, giving understanding and recognising the need for love and quality of life.

To provide a quality holistic environment in which we are dedicated to ensuring our resident's live in an atmosphere of respect and friendliness, to have their cultural (Te Taha Whanau), psychological (Te Taha Hinengaro), physical (Te Taha Tinana), and spiritual (Te Taha Wairua) needs met in a skilled caring manner.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 4 Oct 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 10
Vacancy Yes
Impending vacancy No
Additional Room CostsNo
Updated: 26 Apr 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Registered Nurse on duty 24 hrs, 7 days a week.
Healthcare Assistants/Caregivers Yes Caregivers on duty 24hrs, 7 days a week
Physiotherapist Yes Weekly visit by Physiotherapist
Occupational Therapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes The Activities are held daily.There is a good varied programme for all residents
Hairdresser Yes
Podiatrist Yes Yes, Routine Visits
Dietitian No All menus are referred to the dietitian. Dietitians contacted as and when required
Accredited Visitors Yes We have close contact with all departments of care
Kaumatua Yes We are able to assist with providing a Kaumatua if one is required.
Chaplain/Spiritual Advisor Yes We are able to assist with providing a Chaplain/Spiritual Advisor if one is required.
Other Personnel Yes Management and Directors
Updated: 24 Jul 2013
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Stroke Rehabilitation Yes
Dialysis Yes We care for Dialysis residents. Peritonial dialysis is done on site.
Updated: 24 Jul 2013
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We offer short stay accommodation on a casual or regular basis.
Carer Support Yes We offer short stay accommodation on a casual or regular basis, providing relief for people who care for their elderly relatives at home.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 20 Mar 2013
Under 65 yrs with Disability Yes
Day Care Yes Day care is offered 6am to 6pm. There is no time limit. Please feel free to contact manager to discuss.
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes This room is available 24 hours 7 days a week for private use, if a Resident and their family need it.
Rooms (Single) Yes With ensuites
Rooms (Suit Couple) Yes
Ensuite Yes Individual rooms with ensuites
May Bring Own Furniture Yes Always a consideration
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes Negotiable
Phone Access In Own Room Yes We have a telephone in each wing for residents use as well as a hands free phone which can be taken to a resident. Phone can be installed in room.
Resident can adjust heating in own room No The under floor heating remains on constantly
Maori Kaupapa Yes Can be easily accessed
Residents Committee Yes
Policy for management of challenging behaviour Yes All staff are trained in the management of challenging behaviour
Confused Residents Yes Promoting routine and a calm environment
Lounges/seating areas Yes We have 2 lounges and sheltered outdoor areas
Outings Yes Weekly outings and shopping days
Smokers Room Yes Outside closed in deck area
Smoking Permitted Yes Smoking is permitted in the designated outside sheltered areas.
Semi-Secure No Two out door garden settings, fully fenced
Sprinklers Yes Spinklers are fitted in all rooms and living areas.
Audit report available Yes Go to Government website. Onsite at request.
Updated: 24 Jul 2013
Special Features
Special Features
Home is one level - no steps or stairs - exceptionally wide hallways

Individual rooms with connecting ensuites

Continuity of care - may continue your stay at Palms if you become ill, and require hospital level of care. Hospital rooms are intergrated into our facility.

Tray service as required for those who are unable to attend the Dining Room.

Updated: 29 Jun 2010
Interests & Activities
Interests & Activities
Daily Art,Craft and Activity programmes to suit all cultures and desires

Happy hour and Birthday celebrations

Exercise, Music, Sing a longs, Physio needs, massage therapy, games, Entertainers

TV's, Movies, Videos,

Trips, shopping and coffee outings,

Updated: 29 Jun 2010
Additional Information
Additional Information
Details re Meals Home cooked meals
Staffing Details Friendly and competent staff
Associated Complexes Howick Manor and Kolmar Lodge Rest Home
Fees Details/Fees Do Not Include Please contact Duty Manager
Updated: 7 Aug 2012
Languages Spoken
Languages Spoken
Cantonese Yes Staff
Chinese Yes Staff
Chinese dialect Yes
Cook Island Yes Staff and residents
Dutch Yes Staff and resident
English Yes Staff and residents
Fijian Yes
Fijian Indian Yes Staff and residents
Filipino Yes Registered Nurse
Hindi Yes Staff and residents
Interpreter Yes
Mandarin Yes Staff
Maori - Te Reo Yes Residents
Niuean Yes Staff and residents
Punjabi Yes Staff and residents
Rarotongan Yes
Samoan Yes Staff and residents
Tongan Yes Staff and residents
Updated: 8 Aug 2016
Public Transport   Public Transport is two minutes away Train Station 5 minutes away Airport is 15 minutes away
Shops   We are two minutes from Manukau City Centre and Super Centre and close to all amenities
Mall   Hunters Plaza and Westfield Manukau
Parks   Allenby Park is 1km The Gardens in Manurewa is a 5 minute drive
Library   Three major libraries. Two at Manukau including Government Library and one at Papatoetoe, which is 3 minutes away.
Updated: 18 Feb 2011
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes
Other details Yes Eldernet
CareerForce Rest Home MOH Audit Report Available.
Updated: 20 Dec 2017