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Palms Home & Hospital

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Information Pack
At a glance
Vacancy
No
Name
Palms Home & Hospital
Category
Rest Home Care
Address
54 - 56 Puhinui Road
Papatoetoe
Auckland 2025
Postal Address
56 Puhinui Road
Manukau
Auckland 2104
DHB
Counties Manukau
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Personnel
Manager
Nilam Naidu - 09-2785966
Owner
Auckland Healthcare Group
Other services
Photos

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
We offer a safe, warm friendly Home encouraging independence, giving understanding and recognising the need for love and quality of life.

OUR PHILOSOPHY:
To provide a quality holistic environment in which we are dedicated to ensuring our resident's live in an atmosphere of respect and friendliness, to have their cultural (Te Taha Whanau), psychological (Te Taha Hinengaro), physical (Te Taha Tinana), and spiritual (Te Taha Wairua) needs met in a skilled caring manner.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 26 Aug 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 10
Vacancy No
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 20 Jan 2022
Testimonials
Testimonials
"I wish to thank you all for all your kindness and support towards my wife. My darling was in very good hands in the last few months of her life. Once again many many thanks for making her last few days very restful. I will always remember you all and be forever grateful."

"Thank you to all staff for the wonderful care you gave our mother. You were all very supportive and she was very well cared for. We are most grateful."
Updated: 26 Aug 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurse on duty 24 hrs, 7 days a week.
Healthcare Assistants/Caregivers Yes Caregivers on duty 24hrs, 7 days a week
Physiotherapist Yes Physiotherapist contacted as and when required
Occupational Therapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes The Activities are held daily.There is a good varied programme for all residents
Hairdresser Yes
Podiatrist Yes Yes, Routine Visits
Dietitian Yes All menus are referred to the dietitian. Dietitians contacted as and when required
Accredited Visitors Yes We have close contact with all departments of care
Kaumatua Yes We are able to assist with providing a Kaumatua if one is required.
Chaplain/Spiritual Advisor Yes We are able to assist with providing a Chaplain/Spiritual Advisor if one is required.
Other Personnel Yes Management and Directors
Updated: 26 Aug 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability Yes
Dialysis Yes We care for Dialysis residents. Peritonial dialysis is done on site.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Other Specialties Yes Dialysis Care, PEG Feed, NGT Feed
Updated: 26 Aug 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer short stay accommodation on a casual or regular basis.
Carer Support Yes We offer short stay accommodation on a casual or regular basis, providing relief for people who care for their elderly relatives at home.
Other Short Stay Programme Yes Day Care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 26 Aug 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes Always a consideration
Single Rooms Yes With ensuites
Rooms suitable for a couple Yes
Connecting Rooms Yes
Ensuite Yes Individual rooms with ensuites
Alcohol Permitted Yes
Phone Access In Own Room Yes We have a telephone in each wing for residents use as well as a hands free phone which can be taken to a resident. Phone can be installed in room.
Resident can adjust heating in own room No The under floor heating remains on constantly
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have 2 lounges and sheltered outdoor areas
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes Day care is offered 6am to 6pm. There is no time limit. Please feel free to contact manager to discuss.
Outings Yes Weekly outings and shopping days
Whanau Room Yes This room is available 24 hours 7 days a week for private use, if a Resident and their family need it.
Maori Kaupapa Yes Can be easily accessed
Residents Committee Yes
Policy for management of challenging behaviour Yes All staff are trained in the management of challenging behaviour
Confused Residents Yes Promoting routine and a calm environment
Smokers Room Yes Outside closed in deck area
Smoking Permitted Yes Smoking is permitted in the designated outside sheltered areas.
Semi-Secure No Two out door garden settings, fully fenced
Updated: 26 Aug 2021
Special Features
Special Features
Home is one level - no steps or stairs - exceptionally wide hallways

Individual rooms with connecting ensuites

Continuity of care - may continue your stay at Palms if you become ill, and require hospital level of care. Hospital rooms are intergrated into our facility.

Tray service as required for those who are unable to attend the Dining Room.


Updated: 15 Nov 2018
Interests & Activities
Interests & Activities
Daily Art, Craft and Activity programmes to suit all cultures and desires
Happy hour and Birthday celebrations
Exercise, Music, Sing a longs, Physio needs, massage therapy, games, Entertainers
TV's, Movies, Videos,
Trips, shopping and coffee outings,
Age Concern, BBQ, Bingo, Breakfast in bed, Canine friends, Church, Entertainers, Electric beds, Games, Garden, Gardening, Fax, Happy Hour, Indoor Games, Newspaper reading, Outings, Shopping, Singing, RSA
Updated: 26 Aug 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact Manager
Staffing qualifications and details Friendly and competent staff
Details about meals Home cooked meals
Updated: 19 Apr 2021
Languages Spoken
Languages Spoken
Language Status Details
Cantonese Yes Staff
Chinese Yes Staff
Chinese dialect Yes
Cook Island Maori Yes Staff and residents
Dutch Yes Staff and resident
English Yes Staff and residents
Fijian Yes
Fijian Indian Yes Staff and residents
Filipino Yes Registered Nurse
Hindi Yes Staff and residents
Interpreter Yes
Mandarin Yes Staff
Maori - Te Reo Yes Residents
Niuean Yes Staff and residents
Punjabi Yes Staff and residents
Rarotongan Yes
Samoan Yes Staff and residents
Tongan Yes Staff and residents
Updated: 26 Aug 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Hindu Yes
Muslim Yes
Methodist Yes
Non denominational Yes
Roman Catholic Yes
Seventh Day Adventist Yes
Sikh Yes
(Other comments) Yes AOG Catholic
Updated: 26 Aug 2021
Distances
Distances
Location Distance Details
Public Transport Public Transport is two minutes away Train Station 5 minutes away Airport is 15 minutes away
Shops We are two minutes from Manukau City Centre and Super Centre and close to all amenities
Mall Hunters Plaza and Westfield Manukau
Parks Allenby Park is 1km The Gardens in Manurewa is a 5 minute drive
Library Three major libraries. Two at Manukau including Government Library and one at Papatoetoe, which is 3 minutes away.
Updated: 26 Aug 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
Other details Yes Eldernet
Care Association New Zealand
Updated: 26 Aug 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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