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Palm Tree Rest Home

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Information Pack
At a glance
Vacancy
Yes
Name
Palm Tree Rest Home
Category
Rest Home
Address
8 Grove Road
Narrow Neck,Devonport,
North Shore, Auckland 0624
Postal Address
8 Grove Road
Narrow Neck
Auckland 0624
Region
Waitemata
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Chao Geng - 0210301151
Owner
Palm Tree Healthcare LTD
Photos
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Visitors as usual (but not if you're unwell or recently returned from overseas)
**Palm Tree Rest Home is an owner-operated rest home close to Devonport beach, North Shore our goal is to provide homely caring environment to our residents.
**Under new ownership and management, we are making positive changes in the day to day lives of our residents. New owners have extensive experience in managing rest homes, we are dedicated to providing very best care 7 days a week, 24 hours a day.
**Rest Home Level, Respite Care and Day care all welcome.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 7 Oct 2022
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 24
Vacancy Yes
Impending vacancy Yes
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 28 Mar 2024
Testimonials
Testimonials
"I love it here because it feels just like home to me and I love the staff as well" Mary Arabito

I have been grieving the loss of my spouse. The caregivers have been very supportive, loving and kind. I couldn't ask for better help. I am grateful to be here. Shirley Bird

Claire is looking great thanks to you all. I wish you had seen her when she first moved into Palm Grove Rest Home. She was a fragile little old lady, very unsteady and confused at times. Now she is a picture of health and takes some work to keep up with". Submitted by her niece
Updated: 7 Oct 2022
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24hr + Yes Clinical manager 24/7 on call
Nurse Practitioner 24/7 oncall call Yes GP service 24/7 on call
Healthcare Assistants/Caregivers 24/7 Yes
Physiotherapist Negotiable
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist 16 Yes
Activities Co-ordinator 20 Yes
Hairdresser Yes Regular visits & as required
Podiatrist Yes Regular visits & as required
Dietitian Yes As Required
Accredited Visitors Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Spitirual leaders from multicultures are welcomed
Other Personnel Yes Massage Therapy Aromatherapy Flower Essence Therapist
Updated: 7 Oct 2022
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Wound Care Yes Clinical lead/RN has extensive experience in wound care.
Diabetic Care Yes BSL monitoring, Insulin administration. Experience to monitor Hypo/hyper episode.
Continence Advice Yes Regular toileting; Provide incontinence products if needed.
Stroke Rehabilitation Yes Clinical manager used to work in rehabilitation ward before, has lots of experience.
Infection Control Yes Clinical lead has been the infection Control Coordinator for the past 5 years in another rest home.
Psychiatric Care Yes
Community Health Yes
Clinical Management Yes 24/7 GP and Registered Nurse on call coverage.
Updated: 7 Oct 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Other Short Stay Programme Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 7 Oct 2022
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes
Rooms suitable for a couple Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes on negotiation
Phone Access In Own Room Yes Can be arranged. Otherwise portable phone is available.
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Palm Tree is able to accept under 65's.
Lounges/seating areas Yes Newly renovated.Large sunny Lounge with two smaller lounges.
Primary Health Funded Short Term Care Yes
Day Programme for day stay clients Yes Safe, affordable, stimulating and fully supported enviroment, delicious home made food, 3 minutes to the beach, park or café.
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Only in designated area outside.
Updated: 17 Sep 2022
Special Features
Special Features
Our residents enjoy a secure and supportive home environment while retaining access to local community facilities.

Our care includes long term - short term - trial periods - day care - and under 65 with disability

We are a stately old home which has undergone extensive renovations recently.

Go ahead and call us as we would love to hear from you.
Updated: 7 Oct 2022
Interests & Activities
Interests & Activities
We offer a comprehensive activities programme that includes both in-house activities and activities in community.

Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, Arthritis society, Big print books, Bingo, Blind Foundation, Board games, Breakfast in bed, Cards, Care and Craft, Church, Classical Music, CMA, Craft, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Flower arranging, Games, Garden, Gardening, Gas Fire, Housie, Jigsaw, Library, Massage, Meal choices, Men, Minibus, Motivational, Movies, Music, Newspaper reading, Outings, Petanque, Pianist, Picnic facilities, Quizzes, Reading, Religious services, Shopping, Stroke Group, Vegetarian, Videos, Visitors
Updated: 17 Sep 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Available on request :) We can provide TV in resident room if requested.
Staffing qualifications and details *Regular GP visits and 24/7 on call support. *Registered Nurse/Clinical Manager 24/7 coverage. *Diversional Therapist 16-24hrs/per week. *Activity Coordinator 12hrs +/per week.
Details about meals Experienced & Dedicated Chef, loves cooking. All the meals are cooked on site with seasonal vegetables and fruits, including baking.
Visitor information **All visitors please wear mask when visiting. **If you feel unwell or have any of the Covid Symptoms, please Do Not visit to protect our beloved fragile residents. THANK YOU FOR YOUR COOPERATION :)
Recreational opportunities **Group and individualized activities Eg, Morning exercise group, Bingo, card game, indoor/outdoor ball games, gardening etc. **Many outing opportunities suits individual needs. Eg, beach walk, going to Devonport library, weekly supermarket shopping etc.
Internet access **Free Wifi in the rest home. **Netflix in the lounge.
Transport Palm Tree Rest Home has a 7 seater Van for residents outing and appointments use.
Updated: 7 Oct 2022
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes Staff Members
Chinese dialect Yes Hunan Dialect
English Yes All staff members
Filipino Yes Staff Members
Hindi Yes Staff Members
Interpreter Yes Can be arranged on request
Korean Yes Staff Members
Mandarin Yes Staff Members
Russian Yes Staff Members
Tongan Yes Staff Members
Ukranian Yes Staff Members
Other Information Yes
Updated: 29 Mar 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Buddhist Yes
Christian Yes
Denominations/Faiths represented Yes Multicultural
Hindu Yes
Inter denominational Yes
Muslim Yes
Methodist Yes
Salvation Army Yes
Updated: 10 Feb 2016
Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus stop just 8 metres away
Shops 0.20 Km Dairy is across the road.
Mall 2.00 Km New World is walking distance away.
Parks 0.25 Km Narrow Neck Beach is just 250 metres away with a cafe, park and safe beach.
Library 2.00 Km Devonport library. We also have our own library on site
Updated: 17 Sep 2022

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.