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Palm Grove Rest Home and Village

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At a glance
Vacancy
No
Name
Palm Grove Rest Home and Village
Category
Rest Home Care
Address
108 Marshland Road
Shirley
Christchurch 8061
DHB
Canterbury
Phone
(03) 375 7033
Fax
(03) 375 7032
Email
View Email Address
Web
Visit Website
Personnel
Manager
Sandy Washington - 03 375 7033
Owner
Oceania Healthcare - 0800 333 688
Village Sales Manager
Judy Port - 021 514 659
Other services
Photos
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Description
Our Care Offering
Palm Grove has the best of both worlds being close to shops and motorways, but nestled in a peaceful spot away from the main road. From the staff who greet you in the hallways, to the fresh and inviting living spaces, at Palm Grove you’ll feel right at home. There’s always something happening in our main lounge - find a friend to chat to or join in the day’s events. If it’s peace and quiet you crave, relax in the beautifully manicured gardens, or settle in a comfy chair in one of our many cosy nooks.

We don’t have visiting hours at Palm Grove because we know it’s important you stay connected to your community. It’s home so friends and family can join you anytime for a cuppa and catch up. We’re close to several main roads, so it’s a breeze for visitors to pop in, or get you out and about to local shops and cafes.


Activities Programme
Hop in the village van for a jaunt, you’ll never know where it will take you next. A scenic drive to Lyttleton or hot chips at the beach, there’s an exciting new destination each week. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music. Join in the fun with furry visitors, or take part in competitive games, theme days and Happy Hour, there’s something for everyone no matter what you’re interested in.

Food
Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings!

Award Winning Care
Great care is what we do, and we’ve got the accolades to prove it. You can be sure you’re in good hands. Oceania has won the Supreme Care Award from the NZ Aged Care Association 3 years in a row. When it comes to your care, you know what you like and don’t like - and we want to know too. Because everyone is different all of our residents get a personalised care plan where from meals to medications, everything that’s important to you is covered. We’ve also got a choice of Premium rooms and stunning Care Suites, so no matter your needs or budget, there are plenty of options.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 16 Apr 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 8
Vacancy No
Palm Grove have a dedicated team of professional staff who all work to a very high standard of care. We welcome inquiries and we are happy to help people through the transition into care.
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 May 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes We have a registered nurse on duty 24 hours per day
Nurse Practitioner Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Physio Assistant employed 20 hours per week, and weekly visit from Registered Physio.
Diversional Therapist Yes Jashmine and Elmarie are our Diversional therapists. These staff offer a varied programme of activities for all our residents.
Activities Co-ordinator No .
Hairdresser Yes On site 2 days per week. Helen, our hairdresser, is a popular person to visit on Thursdays and Fridays.
Podiatrist Yes Visits every 2nd week on a Wednesday - appointments booked via the RN on the floor in each wing.
Dietitian Yes All menus planned by our dietitian and prepared onsite by our Cooks. Our Oceania dietician manages the setting of the menu for winter and summer seasons.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We can access a Minister or Priest as required by residents. There is a regular church service at the facility.
Updated: 16 Apr 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes All of our Registered Nurses regularly update their wound care skills
Infection Control Yes
Updated: 16 Apr 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We offer respite care and have one room that is used for this purpose. Residents who come in for respite care need to be at Rest home or Hospital level care and this is assessed through Older Persons' Health at Princess Margaret Hospital.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Respite care can be booked well in advance to the required date. Contact Jane, Clinical Manager at 375 7033.
Updated: 16 Apr 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes All rooms are generous in size with their own en-suite
Ensuite Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes By negotiation with the Business and Care Manager
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room No Rooms do have individual thermostats but are not adjustable in own rooms
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes We have an extensive activities calendar, providing lots of variety for the residents.
Whanau Room Yes
Residents Committee No Our residents prefer to discuss any issues they have directly with the Business and Care Manager, or at the monthly residents meeting.
Newsletter Yes A newsletter is published 3 times per year
Policy for management of challenging behaviour Yes
Rural Setting No Located 500m from The Palms Shopping Centre
Smokers Room No We do not have any facilities for smokers
Semi-Secure Yes
Updated: 17 Apr 2019
Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Cards, Children, Church, Concerts, Cooking, Craft, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Happy Hour, Housie, Internet, Jigsaw, Library, Lotto, Massage, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Quizzes, Reading, Roses, Shopping, Sing-a-longs, Singing, Sky TV, Theatre, Videos
Updated: 16 Apr 2019
Additional Information
Additional Information
TopicDetails
Details about Meals We have a winter and summer menu and are very flexible to individual dietary requirements.
Associated Complexes Oceania Healthcare have 5 facilities in Christchurch - Middlepark Care, Addington Lifestyle, Palm Grove, Holmwood and The Oaks
What's included in your fees and what's not Please telephone for information regarding fees
Updated: 17 Apr 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
Chinese Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes On request
Punjabi Yes
Rumanian Yes
Sign Language Yes
Updated: 17 Apr 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Updated: 17 Apr 2019
Distances
Distances
LocationDistanceDetails
Public Transport 0.10 km Bus stop at gate
Shops 0.20 km Dairy, Restaurant, Liquorland, Hotel and Bars
Mall 0.90 km The Palms Shopping Centre
Parks 1.50 km Burwood Park
Library 0.90 km Shirley Library
Updated: 17 Apr 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Care Association New Zealand Yes
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes Fully paid up members
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes 23/06/2021
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Fully paid up members, accredited for 3 years
Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 17 Apr 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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