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Palm Grove Rest Home and Village

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At a glance
Palm Grove Rest Home and Village
Rest Home Care
108 Marshland Road
(03) 375 7033
(03) 375 7032
View Email Address
Visit Website
Sandy Washington - 03 375 7033
Oceania Healthcare - 0800 333 688
Village Sales Manager
Judy Port - 021 514 659
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Palm Grove offers rest home, Under 65's care, respite, hospital and palliative care.

Its location on Marshland Road means services and amenities are all within easy reach.

The Palms Shopping Centre, Garden City hotel, doctors, dentists, hearing clinic and a movie theatre are all close by.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 8 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 8
Vacancy No
Palm Grove have a dedicated team of professional staff who all work to a very high standard of care. We welcome inquiries and we are happy to help people through the transition into care.
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 21 Mar 2019
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes We have a registered nurse on duty 24 hours per day
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Physio Assistant employed 20 hours per week, and weekly visit from Registered Physio.
Diversional Therapist Yes Jashmine and Elmarie are our Diversional therapists. These staff offer a varied programme of activities for all our residents.
Activities Co-ordinator 142.5 Yes .
Hairdresser Yes On site 2 days per week. Helen, our hairdresser, is a popular person to visit on Thursdays and Fridays.
Podiatrist Yes Visits 2 weekly on a Wednesday - appointments booked via the RN on the floor in each wing.
Dietitian Yes All menus planned by our dietitian and prepared onsite by our Cooks. Our Oceania dietician manages the setting of the menu for winter and summer seasons.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We can access a Minister or Priest as required by residents. There is a regular church service at the facility.
Updated: 27 Jul 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes All of our Registered Nurses regularly update their wound care skills
Infection Control Yes
Updated: 8 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite No We offer respite care and have two rooms that are used for this purpose. Residents who come in for respite care need to be at Rest home or Hospital level care and this is assessed through Older Persons' Health at Princess Margaret Hospital.
Booking can be made in advance Yes Respite care can be booked well in advance to the required date. Contact Jane, Clinical Manager at 375 7033.
Updated: 8 May 2018
May Bring Own Furniture Yes
Single Rooms Yes All rooms are generous in size with their own en-suite
Ensuite Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes By negotiation with the Nurse Manager
Phone Access In Own Room Yes
Resident can adjust heating in own room No Rooms do have individual thermostats but are not adjustable in own rooms
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes We are able to offer beds under the Pegasus DBB facility
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes Bus trips each week, shopping trip once per week
Residents Committee No Our residents prefer to discuss any issues they have directly with the nurse manager or at the 2-monthly residents meetings
Newsletter Yes A newsletter is published 3 times per year
Policy for management of challenging behaviour Yes
Rural Setting No Located 500m from The Palms Shopping Centre
Smokers Room No We do not have any facilities for smokers
Smoking Permitted No Palm Grove has a strict non-smoking policy
Updated: 8 May 2018
Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Cards, Children, Church, Concerts, Cooking, Craft, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Happy Hour, Housie, Internet, Jigsaw, Library, Lotto, Massage, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Quizzes, Reading, Roses, Shopping, Sing-a-longs, Singing, Sky TV, Theatre, Videos
Updated: 8 May 2018
Additional Information
Additional Information
Associated Complexes Middlepark Senior Care Centre, The Oaks Senior Care Centre. We are also part of the Oceania Group of care facilities
What's included in your fees and what's not Please telephone for information regarding fees
Updated: 8 May 2018
Languages Spoken
Languages Spoken
Cook Island Maori Yes
English Yes
Filipino Yes
Korean Yes
Malay Yes
Rumanian Yes
Updated: 8 May 2018
Public Transport 0.10 km Bus stop at gate
Shops 0.20 km Butcher, dairy, Liquorland
Mall 0.90 km The Palms Shopping Centre
Library 0.90 km Shirley Library
Updated: 8 May 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes Fully paid up members
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Fully paid up members, accredited for 3 years
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 May 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.