Palliser House
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At a glance
- Vacancy
- Yes
- Name
- Palliser House
- Category
- Rest Home
- Address
- 186 East Street
Greytown
Greytown 5712 - Postal Address
- PO Box 135
Greytown 5742 - Region
- Wairarapa
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jo O'Hara - 027 554 1212
Other services
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| Preview | File | Description |
|---|---|---|
 Ultimate Care Palliser House
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Contact us today to see what a positive move to the Ultimate Care Palliser House can make in your life.
|
At Alden, we believe that all our elders deserve compassionate, trusted and respectful care, no matter their means or background. At Alden Palliser House we provide a peaceful, safe and comforting environment for our residents with a warm country feel.
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Personalised care plans
• Caring home away from home environment
• Secure surroundings
• Activities progammes
• Dementia friendly gardens
• Sensory walls and rooms
• Dietician-approved meals and catering for special diets
Close to:
• Supermarket
• Medical centre
• Local shops
• Local church
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Personalised care plans
• Caring home away from home environment
• Secure surroundings
• Activities progammes
• Dementia friendly gardens
• Sensory walls and rooms
• Dietician-approved meals and catering for special diets
Close to:
• Supermarket
• Medical centre
• Local shops
• Local church
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 19 Aug 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 8 |
| Vacancy | Yes |
| We welcome enquiries | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $10.00/day up to $23.00/day as at 31 Jul 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 4 Sep 2025 |
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Testimonials
| "Staff are excellent and cheerful, that is very important". "Staff interact well with residents and rooms kept clean and tidy. I have always found staff informative when I ask them anything. I always find the environment warm and weloming when visiting". "Very professional staff" |
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Updated: 19 Aug 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7. | |
| Enrolled Nurse | Yes | Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Yes | Our physiotherapist visits regularly, by appointment/referral. These services are fully funded. | |
| Occupational Therapist | Negotiable | We have access to a qualified Occupational therapist who can assess our residents' needs. | |
| Social Worker (on site) | Negotiable | We have access to a community social worker that can be arranged on an individual basis as required. | |
| Activities Co-ordinator | Yes | Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme. | |
| Hairdresser | Yes | Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost. | |
| Podiatrist | Yes | Our podiatrist visits regularly, by appointment. These services are fully funded. | |
| Dietitian | Negotiable | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Kaumatua | Negotiable | We have access to Maori cultural groups and this can be arranged on an individual basis as required. | |
| Chaplain/Spiritual Advisor | Negotiable | We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld. | |
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Updated: 2 Sep 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We can provide if prescribed by a doctor, and oxygen management. |
| Gastronomy/Nasogastric Management | Yes | Our staff are suitably trained to manage any gastric/nasogastric requirements. |
| End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life. |
| Wound Care | Yes | We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment. |
| Diabetic Care | Yes | All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs. |
| Continence Advice | Yes | We have staff internally that are experienced and educated regarding incontinence products that are used within the facility and are more than happy to review your continence needs. |
| Stomal Therapy | Yes | We do not have a stomal therapist on staff, but if required we would refer to the DHB stomal services for advice. |
| Stroke Rehabilitation | Yes | If you have recently suffered a stroke, we can be part of your rehabilitation programme to assist you in your recovery. |
| ACC Rehabilitation | Yes | |
| Infection Control | Yes | Our organisation has a very robust infection control programme that has been endorsed by the Medical Officer of Health. |
| Surgical Followup | Yes | If you have a surgical procedure we are more than happy to be part of your post-op recovery. |
| Clinical Management | Yes | We have a full-time Nurse Manager who provides support to our Nurses and Caregivers and all care of our Residents. |
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Updated: 19 Aug 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Subsidised | Yes | Yes, we provided subsidised services should you meet the requirements. |
| Private Paying | Yes | Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
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Updated: 28 Aug 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to bring their own furniture with them (subject to space and safety constraints). |
| Single Rooms | Yes | All rooms are single rooms. Please contact us for more information and availabilities. |
| Ensuite | Yes | Some rooms have ensuites. Please contact us for more information and availabilities. |
| Alcohol Permitted | Yes | Residents are able to have alcohol within reason. |
| Pets In Residence | Yes | We are happy for your pet to come and visit you. |
| Negotiate To Bring Own Pet | Yes | We are happy to negotiate. |
| Phone Access In Own Room | Yes | A personal phone line can be arranged with a private provider to have a telephone connected to your room. Additional fees may apply. |
| Wifi | Yes | Free wifi available to our residents and visiting families. |
| Resident can adjust heating in own room | Yes | Thermostat controlled with remote control |
| Lounges/seating areas | Yes | We have a variety of locations for residents and their families to meet in. |
| LGBTQIA+ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life. |
| Outings | Yes | Yes, we have regular trips out and about that are very popular with our residents. |
| Whānau Room | Yes | We have a private room for use for family meetings. |
| Māori Kaupapa | Yes | We can arrange as required. |
| Newsletter | Yes | A quarterly newsletter is available. We are more than happy to share with you our newsletter. |
| Policy for management of challenging behaviour | Yes | Our organisation has a very robust policy framework and we have a policy for the management of challenging behaviour. |
| Confused Residents | Yes | At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times. |
| Rural Setting | Yes | Our facility is right in the heart of Greytown |
| Semi-Secure | Yes | |
|
Updated: 19 Aug 2025 |
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Special Features
| Open-ended visiting hours, Personalised care plans, Caring home away from home environment, Secure surroundings, Activities programmes, Dementia-friendly gardens, Sensory walls and rooms, Dietician-approved meals and catering for special diets Close to Supermarket, Medical centre, Local shops, Local church |
|
Updated: 19 Aug 2025 |
Interests & Activities
| Activity programme, Board games, Breakfast in bed, Care and Craft, Classical Music, Concerts, Craft, Electric beds, Email, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Golden Oldies, Happy Hour, Housie, Indoor Games, Internet, Music, Newspaper reading, Outings, Sky TV, Music, Age Concern |
|
Updated: 19 Aug 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Visitor information | Open-ended visiting hours. | |
| Associated Complexes | Our Facility offers Rest Home Care, Hospital Level Care, Respite Care, Dementia Care and Palliative Care. Alden Palliser House operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide. | |
|
Updated: 29 Aug 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Details | Yes | We can arrange a translator service should you require them. |
|
Updated: 19 Aug 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | Faiths can be sourced by the Facility to see if there's a local representation. |
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Updated: 19 Aug 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures. |
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Updated: 28 Aug 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stop available in Greytown | |
| Shops | 1.30 Km | Close to local shops |
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Updated: 19 Aug 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 19 Aug 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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