Otatara Heights Residential Care.
At a glance
- Vacancy
- No
- Name
- Otatara Heights Residential Care.
- Category
- Rest Home
- Address
- 8 Kotuku Place
Taradale
Napier 4112 - Postal Address
- Same as above
- Region
- Hawke's Bay
- Phone
- View Phone Number
- View Email Address
Personnel
- Manager
- Teresa Loughlin - +6468443535
- Owner
- Privately Owned by: Teresa Loughlin - 0274999574
- Registered Nurse
- Chelsea Syme - +6468443535
- Registered Nurse
- Reinz Caduhada - +648443535
Other services
Photos
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Map
MISSION
“Owners, Management and Staff aim to provide excellent care in our warm and friendly family Home where the care of our; young, elderly, frail - physically and intellectually able and/or disabled individuals may live in an atmosphere of respect and friendliness. A Home to have their physical, psychological, cultural and spiritual needs met”.
VALUES
Excellent care can be affordable
All people should be treated as individuals
Every Resident is unique, valuable and special and has something of worth to offer
Independence should be promoted and support provided where this is diminished
Holistic care promotes a sense of wellbeing with a persons culture as their normal
Recognition of the importance of family / Whanau and ongoing involvement Resident care
Respect is paramount for a happy and healthy living and working environment
Competent well trained staff are valued
KAUPAPA MAORI
Taha Whanau Taha Wairua Taha Hinengaro Taha Tinana
(Family) (Spiritual) (Psychological) (Physical)
“Owners, Management and Staff aim to provide excellent care in our warm and friendly family Home where the care of our; young, elderly, frail - physically and intellectually able and/or disabled individuals may live in an atmosphere of respect and friendliness. A Home to have their physical, psychological, cultural and spiritual needs met”.
VALUES
Excellent care can be affordable
All people should be treated as individuals
Every Resident is unique, valuable and special and has something of worth to offer
Independence should be promoted and support provided where this is diminished
Holistic care promotes a sense of wellbeing with a persons culture as their normal
Recognition of the importance of family / Whanau and ongoing involvement Resident care
Respect is paramount for a happy and healthy living and working environment
Competent well trained staff are valued
KAUPAPA MAORI
Taha Whanau Taha Wairua Taha Hinengaro Taha Tinana
(Family) (Spiritual) (Psychological) (Physical)
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 16 Aug 2018 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 42 |
| Vacancy | No |
| Impending vacancy | No - Respite room available |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 15 May 2025 |
|
Testimonials
| "I always feel so welcome when I visit. Staff and residents give a feeling of happiness". |
|
Updated: 30 May 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 80+ | Yes | Registered Nurses on AM & PM weekday shifts. Clinical Team on call 24/7 |
| Healthcare Assistants/Caregivers | 590 | Yes | Medication Competent Senior Care Staff. Caring, experienced Staff actively engaged in our Resident's well being and physical well being. All Health Care Assistants are supported to continue their training at EIT. |
| Physiotherapist | Negotiable | In House Passive Exercise Program run by Staff under Physio supervision | |
| Occupational Therapist | Yes | Direct contact with DHB | |
| Social Worker (on site) | Negotiable | On request | |
| Diversional Therapist | No | Supported Management of Individual activities - focus on continued independence | |
| Activities Co-ordinator | 40 | Yes | Supported Management of Individual activities - focus on continued independence. Extensive Activity Program promoting Real Life Experiences Monday through Friday |
| Hairdresser | 6 | Yes | Weekly In House |
| Podiatrist | Yes | Six-eight weekly visits | |
| Dietitian | Yes | Two yearly reviews of menu. Can also access hospital dietitian, as required. | |
| Kaumatua | Yes | As requested | |
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | Regular contact and visits from Specialists and referral agencies | |
|
Updated: 30 May 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | As required. Oxygen on site |
| Gastronomy/Nasogastric Management | Yes | As required |
| Bariatric (Care of the very overweight) | Yes | Provision of Equipment |
| End of Life/Palliative Care | Yes | |
| Dialysis | Yes | We support our residents to attend treatment and supply a lunchbox. |
| Wound Care | Yes | Comprehensive Clinical Team available with direct liaison with DHB |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Psychiatric Care | Yes | |
| Community Health | Yes | Transitional Care to Home |
| Clinical Management | Yes | |
| Other Specialties | Yes | Otatara Heights Residential Care is certified for the following services: Aged Residential Care Young Person Physical Disability Services Psychiatric Residential Services |
|
Updated: 30 May 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Otatara attempts to reserve a bedroom specific for short term or respite stays. Bookings essential, see availability. |
| Carer Support | Yes | Extensive Day Stay program available for all ages, care requirements. |
| Other Short Stay Programme | Yes | Short to medium stays available. |
| High Care Needs | Yes | Young Persons High level of care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 30 May 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Welcome to put your treasures up on the walls. You could even choose a feature wall for your bedroom. |
| Single Rooms | Yes | Our rooms are able to have single to queen size beds. |
| Shared Rooms | Yes | Rooms are available that can have 2 single beds. |
| Rooms suitable for a couple | Yes | |
| Connecting Rooms | Yes | We have one bedroom available with an interconnecting door. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Negotiable. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | Certified to provide Residential Disability Services - Young Persons, Rest Home |
| Lounges/seating areas | Yes | Large lounge Outdoor courtyard with turtle pond and seating areas |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | engAGE in Aged Residential Care Services - Short Stays |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | Day Stay available 5 days a week |
| Outings | Yes | Extensive outings planner, one on one available. Residents can be escorted to appointments if family are unable to attend. |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | Regular monthly Resident meetings. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | No | Garden setting. |
| Smoking Permitted | Yes | Designated outdoor smoking area. |
|
Updated: 30 May 2024 |
||
Special Features
| Care provision for physical rehabilitation, post op, fall recovery, wound care. |
|
Updated: 30 May 2024 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, 10-pin Bowling, Breakfast in bed, Canine friends, Cards, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Electric beds, Email, Entertainers, Entertainment, Exercises, Games, Garden, Gardening, Free Standing Fire in lounge, Happy Hour, Holidays, Indoor Games, Internet, Jigsaw, Library, Lions, Lotto, Men, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Local RSA to play pool - fortnightly, Quizzes, Reading, Roses, RSA, Shopping, Sing-a-longs, Singing, Sky TV, Swimming, TAB, Travel, Vegetarian, Videos, Children, Electric beds, Email |
|
Updated: 30 May 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | Registered Nurses Health Care Assistants level 3 & level 4. Napier City Council Food Control Plan Audit completed and current. Excellent qualified staff provide quality meals. | |
| Details about meals | Delicious home cooked meals using local seasonal fresh produce. Fresh is best! | |
| Visitor information | All visitors are welcome, remain mindful of winter ills. | |
| Recreational opportunities | Gym attendance. Daily walks to reserve areas. Attendance to local community services. | |
| Internet access | Residents have a specific internet connection. | |
| Transport | Provision of mobility van and car for personal transport and outings. | |
|
Updated: 30 May 2024 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Deaf Blind Sign Language | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Māori - Te Reo | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Sign Language | Yes | |
| Somali | Yes | |
|
Updated: 30 May 2024 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Ratana | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| The Church of Jesus Christ Latter-Day Saints | Yes | |
|
Updated: 16 Aug 2018 |
||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Halal | Yes | |
| Vegetarian | Yes | |
|
Updated: 30 May 2024 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Bus Stop |
| Shops | 0.50 Km | Local dairy |
| Mall | 1.50 Km | Taradale Shopping Centre |
| Parks | 0.30 Km | Local Dobel Reserve and other close park areas |
| Library | 2.00 Km | Taradale Public Library |
|
Updated: 16 Aug 2018 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Other details | Yes | National Certificate in Hauroa. Workplace Support provider for EIT Certificate in Contemporary NZ Nursing Practice (CCNZNP) students. Workplace Support provider for EIT Bachelor of Nursing degree students. |
|
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|
Updated: 16 Aug 2018 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.