Otatara Heights Residential Care.
At a glance
- Vacancy
- No
- Name
- Otatara Heights Residential Care.
- Category
- Rest Home
- Address
- 8 Kotuku Place
Taradale
Napier 4112 - Postal Address
- Same as above
- Region
- Hawke's Bay
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Teresa Loughlin - +6468443535
- Owner
- Privately Owned by: Teresa and Steve Loughlin - 0274999574
- Clinical Nurse Manager
- Irene Hannon - +6468443535
Photos
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Map
Reviews
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MISSION
“Owners, Management and Staff aim to provide excellent care in our warm and friendly family Home where the care of; our young & elderly - physically and intellectual individuals may live in an atmosphere of respect and friendliness. To have their physical, psychological, cultural and spiritual needs met”.
VALUES
Excellent care can be affordable
All people should be treated as individuals
Every Resident is unique, valuable and special and has something of worth to offer
Independence should be promoted and support provided where this is diminished
Holistic care promotes a sense of wellbeing
Recognition of the importance of Whanau and ongoing involvement in Resident care
Respect is paramount for a happy and healthy living and working environment
Competent well trained staff are valued
KAUPAPA MAORI
Taha Whanau (Family)
Taha Wairua (Spiritual)
Taha Hinengaro (Psychological)
Taha Tinana (Physical)
“Owners, Management and Staff aim to provide excellent care in our warm and friendly family Home where the care of; our young & elderly - physically and intellectual individuals may live in an atmosphere of respect and friendliness. To have their physical, psychological, cultural and spiritual needs met”.
VALUES
Excellent care can be affordable
All people should be treated as individuals
Every Resident is unique, valuable and special and has something of worth to offer
Independence should be promoted and support provided where this is diminished
Holistic care promotes a sense of wellbeing
Recognition of the importance of Whanau and ongoing involvement in Resident care
Respect is paramount for a happy and healthy living and working environment
Competent well trained staff are valued
KAUPAPA MAORI
Taha Whanau (Family)
Taha Wairua (Spiritual)
Taha Hinengaro (Psychological)
Taha Tinana (Physical)
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 16 Aug 2018 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 42 |
| Vacancy | No |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
| Updated: 5 Dec 2023 | |
Testimonials
| I feel like I am home, visitors comment during Home Tour. |
| Updated: 16 Aug 2018 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 100+ | Yes | Clinical Nurse Manager Registered Nurses on shift Registered Nurses on call 24/7 |
| Healthcare Assistants/Caregivers | 590 | Yes | Medication Competent Senior Care Staff. Caring, experienced Staff actively engaged in our Resident's well being and physical well being |
| Physiotherapist | Negotiable | In House Passive Exercise Program run by Staff under Physio supervision | |
| Occupational Therapist | Yes | Direct contact with DHB | |
| Social Worker (on site) | Negotiable | On request | |
| Diversional Therapist | No | Supported Management of Individual activities - focus on continued independence | |
| Activities Co-ordinator | 54+ | Yes | Supported Management of Individual activities - focus on continued independence. Extensive Activity Program promoting Real Life Experiences Monday through Saturday |
| Hairdresser | 6 | Yes | Weekly In House |
| Podiatrist | Yes | Six Weekly visits | |
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | Regular contact and visits from Specialists and referral agencies | |
| Updated: 16 Aug 2018 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | As required |
| Gastronomy/Nasogastric Management | Yes | As required |
| Bariatric (Care of the very overweight) | Yes | Provision of Equipment |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | Comprehensive Clinical Team available with direct liaison with DHB |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Psychiatric Care | Yes | |
| Community Health | Yes | Transitional Care to Home |
| Clinical Management | Yes | |
| Other Specialties | Yes | Otatara Heights Residential Care is certified for the following services: Aged Residential Care Young Person Physical Disability Services Psychiatric Residential Services |
| Updated: 16 Aug 2018 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Otatara offers one permanent room specifically for short term / respite stays. Bookings essential, see availability. |
| Carer Support | Yes | Extensive Day Stay program available for all ages, care requirements. |
| Other Short Stay Programme | Yes | Short to medium stays available. |
| High Care Needs | Yes | Young Persons High level of care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 16 Aug 2018 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | Our rooms are able to have single to queen size beds. |
| Shared Rooms | Yes | Rooms are available that can have 2 single beds. |
| Rooms suitable for a couple | Yes | |
| Connecting Rooms | Yes | We have one bedroom available with an interconnecting door. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Negotiable. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | Certified to provide Residential Disability Services - Young Persons, Rest Home |
| Lounges/seating areas | Yes | Large lounge Outdoor courtyard with turtle pond and seating areas |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | engAGE in Aged Residential Care Services - Short Stays |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | Day Stay available 7 days a week |
| Outings | Yes | Extensive outings planner, one on one available |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | Regular monthly Resident meetings. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | |
| Updated: 1 Nov 2018 | ||
Special Features
| Care provision for physical rehabilitation, post op, fall recovery, wound care. Trained staff available for Serious Spinal Injury rehabilitation or on going care services. |
| Updated: 16 Aug 2018 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, 10-pin Bowling, Breakfast in bed, Canine friends, Cards, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Gardening, Free Standing Fire in lounge, Happy Hour, Holidays, Hydrotherapy, Indoor Games, Internet, Jigsaw, Library, Lions, Lotto, Men, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Local RSA to play pool - fortnightly, Quizzes, Reading, Roses, RSA, Shopping, Sing-a-longs, Singing, Sky TV, Swimming, TAB, Travel, Vegetarian, Videos |
| Updated: 16 Aug 2018 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | Napier City Council Food Control Plan Audit completed: 25/05/2018 Excellent qualified staff provide quality meals. | |
| Details about meals | Delicious home cooked meals using local seasonal fresh produce. Fresh is best! | |
| Updated: 16 Aug 2018 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Croatian | Yes | |
| Deaf Blind Sign Language | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Māori - Te Reo | Yes | |
| Samoan | Yes | |
| Other Details | Yes | Malaawi |
| Updated: 16 Aug 2018 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Ratana | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| The Church of Jesus Christ Latter-Day Saints | Yes | |
| Updated: 16 Aug 2018 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Bus Stop |
| Shops | 0.50 Km | Local dairy |
| Mall | 1.50 Km | Taradale Shopping Centre |
| Parks | 0.30 Km | Local Dobel Reserve and other close park areas |
| Library | 2.00 Km | Taradale Public Library |
| Updated: 16 Aug 2018 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Other details | Yes | National Certificate in Hauroa. Workplace Support provider for EIT Certificate in Contemporary NZ Nursing Practice (CCNZNP) students. Workplace Support provider for EIT Bachelor of Nursing degree students. |
|
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| Updated: 16 Aug 2018 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.