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Otatara Heights Residential Care.

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Information Pack
At a glance
Vacancy
No
Name
Otatara Heights Residential Care.
Category
Rest Home Care
Address
8 Kotuku Place
Taradale
Hawkes Bay
Napier
Postal Address
8 Kotuku Place, Taradale 4112
DHB
Hawke's Bay
Phone
(06) 844 3535
Fax
(06) 844 4249
Email
View Email Address
Personnel
Manager
Teresa Loughlin - +6468443535
Owner
Privately Owned by: Teresa and Steve Loughlin - 0274999574
Clinical Nurse Manager
Irene Hannon - +6468443535
Photos
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Description
MISSION

“Owners, Management and Staff aim to provide excellent care in our warm and friendly family Home where the care of; our young & elderly - physically and intellectual individuals may live in an atmosphere of respect and friendliness. To have their physical, psychological, cultural and spiritual needs met”.

VALUES

Excellent care can be affordable

All people should be treated as individuals

Every Resident is unique, valuable and special and has something of worth to offer

Independence should be promoted and support provided where this is diminished

Holistic care promotes a sense of wellbeing

Recognition of the importance of Whanau and ongoing involvement in Resident care

Respect is paramount for a happy and healthy living and working environment

Competent well trained staff are valued

KAUPAPA MAORI

Taha Whanau (Family)
Taha Wairua (Spiritual)
Taha Hinengaro (Psychological)
Taha Tinana (Physical)
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Updated: 16 Aug 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 14
Vacancy No
Respite Stay available: Respite unavailable until March 2019. Day Stay is available 7 days per week, enquire manager@otatara.org.nz
Impending vacancy No
Additional Room CostsNo
Updated: 18 Jan 2019
Testimonials
Testimonials
I feel like I am home, visitors comment during Home Tour.
Updated: 16 Aug 2018
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 100+ Yes Clinical Nurse Manager Registered Nurses on shift Registered Nurses on call 24/7
Healthcare Assistants/Caregivers 590 Yes Medication Competent Senior Care Staff. Caring, experienced Staff actively engaged in our Resident's well being and physical well being
Physiotherapist Negotiable In House Passive Exercise Program run by Staff under Physio supervision
Occupational Therapist Yes Direct contact with DHB
Social Worker (on site) Negotiable On request
Diversional Therapist No Supported Management of Individual activities - focus on continued independence
Activities Co-ordinator 54+ Yes Supported Management of Individual activities - focus on continued independence. Extensive Activity Program promoting Real Life Experiences Monday through Saturday
Hairdresser 6 Yes Weekly In House
Podiatrist Yes Six Weekly visits
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable
Other Personnel Yes Regular contact and visits from Specialists and referral agencies
Updated: 16 Aug 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes As required
Gastronomy/Nasogastric Management Yes As required
Bariatric (Care of the very overweight) Yes Provision of Equipment
End of Life/Palliative Care Yes
Wound Care Yes Comprehensive Clinical Team available with direct liaison with DHB
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Psychiatric Care Yes
Community Health Yes Transitional Care to Home
Clinical Management Yes
Other Specialties Yes Otatara Heights Residential Care is certified for the following services: Aged Residential Care Young Person Physical Disability Services Psychiatric Residential Services
Updated: 16 Aug 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Otatara offers one permanent room specifically for short term / respite stays. Bookings essential, see availability.
Carer Support Yes Extensive Day Stay program available for all ages, care requirements.
Other Short Stay Programme Yes Short to medium stays available.
High Care Needs Yes Young Persons High level of care
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 16 Aug 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes Our rooms are able to have single to queen size beds.
Shared Rooms Yes Rooms are available that can have 2 single beds.
Rooms suitable for a couple Yes
Connecting Rooms Yes We have one bedroom available with an interconnecting door.
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Negotiable.
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Certified to provide Residential Disability Services - Young Persons, Rest Home
Lounges/seating areas Yes Large lounge Outdoor courtyard with turtle pond and seating areas
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes engAGE in Aged Residential Care Services - Short Stays
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes Day Stay available 7 days a week
Outings Yes Extensive outings planner, one on one available
Maori Kaupapa Yes
Residents Committee Yes Regular monthly Resident meetings.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smokers Room Yes
Smoking Permitted Yes
Updated: 1 Nov 2018
Special Features
Special Features
Care provision for physical rehabilitation, post op, fall recovery, wound care.

Trained staff available for Serious Spinal Injury rehabilitation or on going care services.
Updated: 16 Aug 2018
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, 10-pin Bowling, Breakfast in bed, Canine friends, Cards, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Gardening, Free Standing Fire in lounge, Happy Hour, Holidays, Hydrotherapy, Indoor Games, Internet, Jigsaw, Library, Lions, Lotto, Men, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Local RSA to play pool - fortnightly, Quizzes, Reading, Roses, RSA, Shopping, Sing-a-longs, Singing, Sky TV, Swimming, TAB, Travel, Vegetarian, Videos
Updated: 16 Aug 2018
Additional Information
Additional Information
TopicDetails
Details about Meals Delicious home cooked meals using local seasonal fresh produce. Fresh is best!
Staffing Qualifications and Details Napier City Council Food Control Plan Audit completed: 25/05/2018 Excellent qualified staff provide quality meals.
Updated: 16 Aug 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
Croatian Yes
Deaf Blind Sign Language Yes
Dutch Yes
English Yes
Maori - Te Reo Yes
Samoan Yes
Other Details Yes Malaawi
Updated: 16 Aug 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Non denominational Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes
Salvation Army Yes
The Church of Jesus Christ Latter-Day Saints Yes
Updated: 16 Aug 2018
Distances
Distances
LocationDistanceDetails
Public Transport 0.50 km Bus Stop
Shops 0.50 km Local dairy
Mall 1.50 km Taradale Shopping Centre
Parks 0.30 km Local Dobel Reserve and other close park areas
Library 2.00 km Taradale Public Library
Updated: 16 Aug 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes Workplace Support provider for EIT National Certificate in Health, Disability and Aged Support
National Certificate in Community Support Services (Residential) Yes Workplace Support provider for EIT National Certificate in Mental Health and Addictions
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Other details Yes National Certificate in Hauroa. Workplace Support provider for EIT Certificate in Contemporary NZ Nursing Practice (CCNZNP) students. Workplace Support provider for EIT Bachelor of Nursing degree students.
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 16 Aug 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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