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Olive Tree Retirement

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At a glance
Olive Tree Retirement
Rest Home Care
11-13 Dalwood Grove
Palmerston North 4412
Postal Address
PO Box 4508
Manawatu Mail Centre
Palmerston North 4442
(06) 350 3000
(06) 350-3001
View Email Address
Visit Website
Robyn Ballard - (06) 350-3012
Arvida Group - 0800 278 432
Care Services Manager
Whitney Dench - (06) 350 3011
Village Sales Manager
Darryl Pritchard - (06) 350 3003
Other services
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Olive Tree Sales Brochure Olive Tree Sales Brochure Olive Tree Sales Brochure

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you’re unwell or recently returned from overseas)
Our mission is to challenge ourselves to make our residents' lives better with everything we do.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 22 Oct 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 24
Vacancy No
At Olive Tree we have a Shared Care philosophy. We work with you to provide individualised care.
Impending vacancy No
Premium Room Charges Some Rooms as at 16 Mar 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 17 Jun 2021
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes We have a Registered Nurse on site 24/7
Enrolled Nurse Yes 2 Enrolled Nurses also employed at Olive Tree,
Healthcare Assistants/Caregivers 30 Yes All our care givers are qualified or undertaking training in the support of the older person. We have a dedicated nurse educator who provides a quality education programme for all our staff.
Physiotherapist No We do not currently have a Physiotherapist, however we can access a community Physio if need be.
Occupational Therapist Negotiable Available through the DHB if required.
Social Worker (on site) Negotiable Available if required through the DHB.
Diversional Therapist 25 Yes 2 qualified Diversional Therapists provide a varied programme for Residents 5 days per week which includes celebration of traditional festivals and significant occasions.
Hairdresser Yes A hairdresser is available by appointment 3 days per week.
Podiatrist Yes Six weekly visits or as required
Dietitian Negotiable A registered dietician reviews the menus regularly and is also available by referral for any specialist requirements.
Accredited Visitors Yes Aged Concern, Senior Citizens, Hearing Association Field Officer, RSA.
Kaumatua Negotiable A Kaumatua is available is required.
Chaplain/Spiritual Advisor Yes Protestant Services are held monthly; Catholic priest visits weekly; residents' individual spiritual needs will be catered for by arrangement.
Updated: 22 Oct 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
End of Life/Palliative Care Yes We support our Residents to remain with us at home for end of life care if they choose to.
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes Available through DHB if required
Infection Control Yes
Clinical Management Yes Whitney Dench
Updated: 22 Oct 2019
Feature Status Details
May Bring Own Furniture Yes Residents may bring some furniture to make their room feel like home.
Single Rooms Yes
Rooms suitable for a couple Yes Small number available.
Ensuite Yes All rooms have ensuite
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes By negotiation with the Manager on a case by case basis
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes Under floor heating through out the facility. Additional approved safe heating may be provided by negotiation.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Seating and communal areas throughout the building.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes We support our Residents to remain with us at home for end of life care if they choose to.
Day Programme for day stay clients Yes
Outings Yes Regular van outings and activities for Residents.
Residents Committee Yes Monthly resident meetings
Newsletter Yes Monthly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No Our village is set in 12 acres of parklike grounds featuring mature trees and gardens.
Smoking Permitted Yes In specified areas only
Updated: 22 Oct 2019
Special Features
Special Features
Olive Tree are members of Cycling Without Age. Our purpose built Trishaw is available for Residents to enjoy the chance to be taken for bike ride and feel the wind in their hair.
Updated: 22 Oct 2019
Interests & Activities
Interests & Activities
Trishaw Rides, Activity programme, Advocate, Age Concern, Big print books, Billiards, Bingo, Bowls, Breakfast in bed, Bridge, Canine friends, Cards, Church, Classical Music, Concerts, Craft, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Happy Hour, Housie, Hydrotherapy, Jigsaw, Library, Lotto, Mah Jong, Minibus, Outings, Pianist, Pool, Pool table, Religious services, Sing-a-longs, Sky TV, Spa , Visitors
Updated: 22 Oct 2019
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Fijian Yes Can be accessed
Filipino Yes
French Yes
Hindi Yes Can be accessed
Interpreter Yes Can be accessed for most languages
Maori - Te Reo Yes Can be accessed
Nepali Yes
PNG dialect Yes
Samoan Yes
Sinhalese Yes
Updated: 22 Oct 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Evangelical Yes
Hindu Yes
Inter denominational Yes
Pentecostal Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 22 Oct 2019
Location Distance Details
Public Transport 0.10 Km Bus stops at gate - Free bus weekly
Shops 1.00 Km Pharmacy, Book Store, Groceries, EFT Facility, Bakery
Mall 4.00 Km City Centre
Parks 0.50 Km Clark Ave Park
Library 4.00 Km City Centre - Mobile Bus calls to village
Updated: 22 Oct 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes September 2019
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes Cycling Without Age
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 22 Oct 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.