Jump to Content

Search our directory

Ngaio Marsh

Send me an
Information Pack
At a glance
Vacancy
No
Name
Ngaio Marsh
Category
Rest Home Care
Address
95 Grants Road
Papanui
Christchurch 8052
Postal Address
95 Grants Road
Papanui
Christchurch 8052
DHB
Canterbury
Phone
(03) 352 5140
Fax
(03) 352 5176
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Anna Thomson - 03 352 5140
Owner
Ryman Healthcare
Clinical Manager:
Jane Escalera
Other services
Media
Tap to view all photos 1/15

You need Adobe Reader to view PDF files.

Preview File Description
Ngaio Notations - Winter 2019 Newsletter Ngaio Notations - Winter 2019 Newsletter Ngaio Notations - Winter 2019 Newsletter

View our latest newsletter here. You will get a glimpse into village life and what's been happening lately.

Add your own review for this service

This service provider has not received any reviews yet.

Description
Winner: 2019 Trusted Brand Aged Care & Retirement Villages

Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Ngaio Marsh Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome and hospital care.

Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Ngaio Marsh is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Ngaio Marsh, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Ngaio Marsh Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 15 Aug 2018
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 62
Vacancy No
As an integral part of the Ngaio Marsh Retirement Village our resthome is a quality care environment, with dedicated and specialised staff, internal atriums and award winning gardens, the village is a real family environment for all.
Impending vacancy No - we have rest home beds availa
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 Oct 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager, who overviews the clinical care of all residents in the resthome.
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. All our caregivers are supported to undertake training in care of the older person.
Physiotherapist Negotiable There is a physiotherapist who visits our facililty regularly and will review residents as required.
Activities Co-ordinator Yes We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the resident to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes
Dietitian Yes
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 27 Jun 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes As we also have a hospital associated with this resthome we have registered nurses available 24 hours per day and the expertise available to met all your needs. Please talk directly with Anna Thomson for more information.
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Clinical Management Yes
Other Specialties Yes As required
Updated: 27 Jun 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Lounges/seating areas Yes
Day Programme for day stay clients Yes
Outings Yes
Whanau Room Yes
Residents Committee Yes Meetings held bi-monthly
Family Committee Yes Meetings held six monthly
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smokers Room Yes
Smoking Permitted Yes
Semi-Secure Yes
Updated: 27 Jun 2018
Special Features
Special Features
All resthome rooms have access to an internal atrium creating and outdoor setting indoors. The atrium has water features and is ideal in both the winter cold and the summer heat.

Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments. Please contact the village for information.
Updated: 27 Jun 2018
Interests & Activities
Interests & Activities
We have an extensive activities programme and are involved in many of the varying interests of our residents. Please feel free to contact at any time for further information.
Updated: 27 Jun 2018
Additional Information
Additional Information
TopicDetails
Details about Meals All our meals are prepared on site and so have that lovely home cooked quality. Our menus are prepared with the input of a dietitian and rotated regularly. The main meal is served at midday with a lighter meal being served in the evening. Morning and afternoon tea and supper are all home baked goodies and residents are free to help themselves to fruit between meals. We are experienced in catering for different dietary requirements so please let us know if you have require a special diet.
Associated Complexes We are part of the Rymans Group of Care Facilities
What's included in your fees and what's not Please contact management for details
Updated: 27 Jun 2018
Languages Spoken
Languages Spoken
LanguageStatusDetails
Czechoslovaki Yes
English Yes
Fijian Yes
Filipino Yes
Hindi Yes
Thai Yes
Updated: 27 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We respect all religions and denominations
Updated: 27 Jun 2018
Distances
Distances
LocationDistanceDetails
Public Transport 0.00 km Bus stop outside the village
Shops 0.50 km Numerous
Mall 0.50 km Northlands Mall
Parks 1.00 km St James Park
Library 1.00 km Papanui Library
Updated: 27 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes Ryman Accreditation Programme
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 27 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

672