Ngaio Marsh
At a glance

- Vacancy
- Yes
- Care Apartment Vacancy
- No
- Name
- Ngaio Marsh
- Category
- Rest Home Care
- Address
- 95 Grants Road
Papanui
Christchurch 8052 - Postal Address
- 95 Grants Road
Papanui
Christchurch 8052 - DHB
- Canterbury
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Anna Thomson - 03 352 5140
- Owner
- Ryman Healthcare - 03 366 4069
- Clinical Manager
- Jane Escalera
Other services

Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Ngaio Marsh Retirement Village, we’re dedicated to caring for you now and into your future.
As well as independent living and assisted living in serviced apartments, we also provide resthome and hospital care.
Providing the full range of living and care options is just one of Ryman’s points of difference.
We’ve won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award seven times. And we’ve been awarded the gold medal six times in the Reader’s Digest Quality Service award.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Ngaio Marsh is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre has exceeded the sector standard for aged care.
Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.
Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.
Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.
Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.
What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.
Choosing the right care centre is one of the most important decisions you will make. At Ngaio Marsh, our dedication to care begins even before you or your loved one has moved in.
The Lifestyle at Ngaio Marsh Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.
Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.
You’ll be supported by our care team every step of the way, to ensure your move into resthome care is a smooth and informed transition.
We look forward to introducing you to our warm and caring community.
Service/Facility Details
Detail | Status |
---|---|
Contract with DHB | Yes |
Certification | Yes |
ORA Applies | No |
Updated: 17 Mar 2022 |
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service. |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 62 |
Vacancy | Yes |
We have 2 Resthome beds available | |
Impending vacancy | Yes - we have rest home beds avail |
Premium Room Charges | Some Rooms as at 15 Feb 2022 |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Extra admission requirements due to COVID-19 | Unknown |
Updated: 27 May 2022 |
Care Apartment Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 33 |
Care Apartment Vacancy | No |
Care Apartment Impending vacancy | No |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Updated: 27 May 2022 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | Yes | Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager, who overviews the clinical care of all residents in the resthome. | |
Nurse Practitioner | Negotiable | We are able to access the expert advice of a nurse practitioner should this be required. | |
Enrolled Nurse | Yes | ||
Healthcare Assistants/Caregivers | Yes | As much as possible, the same caregivers will care for you each shift so they will get to know you well. All our caregivers are supported to undertake training in care of the older person. | |
Physiotherapist | Negotiable | There is a physiotherapist who visits our facililty regularly and will review residents as required. | |
Activities Co-ordinator | Yes | We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the resident to participate in should they wish. | |
Hairdresser | Yes | We have a fully equiped hairdressing salon on site. | |
Podiatrist | Yes | ||
Dietitian | Yes | ||
Accredited Visitors | Negotiable | ||
Kaumatua | Yes | ||
Chaplain/Spiritual Advisor | Yes | ||
Other Personnel | Yes | We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements. | |
Updated: 17 Mar 2022 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | |
Gastronomy/Nasogastric Management | Yes | As we also have a hospital associated with this resthome we have registered nurses available 24 hours per day and the expertise available to met all your needs. Please talk directly with Anna Thomson for more information. |
End of Life/Palliative Care | Yes | |
Wound Care | Yes | |
Diabetic Care | Yes | |
Continence Advice | Yes | |
Stomal Therapy | Yes | |
Stroke Rehabilitation | Yes | |
Infection Control | Yes | |
Clinical Management | Yes | |
Other Specialties | Yes | As required |
Updated: 17 Mar 2022 |
Features
Feature | Status | Details |
---|---|---|
May Bring Own Furniture | Yes | |
Single Rooms | Yes | |
Ensuite | Yes | |
Alcohol Permitted | Yes | |
Negotiate To Bring Own Pet | Yes | |
Phone Access In Own Room | Yes | |
Lounges/seating areas | Yes | |
Day Programme for day stay clients | Yes | |
Outings | Yes | |
Whanau Room | Yes | |
Residents Committee | Yes | Meetings held bi-monthly |
Family Committee | Yes | Meetings held six monthly |
Newsletter | Yes | |
Policy for management of challenging behaviour | Yes | |
Confused Residents | Yes | |
Smokers Room | Yes | |
Smoking Permitted | Yes | |
Semi-Secure | Yes | |
Updated: 17 Mar 2022 |
Special Features
All resthome rooms have access to an internal atrium creating and outdoor setting indoors. The atrium has water features and is ideal in both the winter cold and the summer heat. Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments. Please contact the village for information. |
Updated: 17 Mar 2022 |
Interests & Activities
We have an extensive activities programme and are involved in many of the varying interests of our residents. Please feel free to contact at any time for further information. |
Updated: 17 Mar 2022 |
Additional Information
Topic | Details | |
---|---|---|
What's included in your fees and what's not | Please contact management for details | |
Details about meals | All our meals are prepared on site and so have that lovely home cooked quality. Our menus are prepared with the input of a dietitian and rotated regularly. The main meal is served at midday with a lighter meal being served in the evening. Morning and afternoon tea and supper are all home baked goodies and residents are free to help themselves to fruit between meals. We are experienced in catering for different dietary requirements so please let us know if you have require a special diet. | |
Associated Complexes | We are part of the Rymans Group of Care Facilities | |
Updated: 17 Mar 2022 |
Languages Spoken
Language | Status | Details |
---|---|---|
Czechoslovaki | Yes | |
English | Yes | |
Fijian | Yes | |
Filipino | Yes | |
Hindi | Yes | |
Thai | Yes | |
Updated: 17 Mar 2022 |
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations | Status | Details |
---|---|---|
(Other comments) | Yes | We respect all religions and denominations |
Updated: 17 Mar 2022 |
Distances
Location | Distance | Details |
---|---|---|
Public Transport | 0.00 Km | Bus stop outside the village |
Shops | 0.50 Km | Numerous |
Mall | 0.50 Km | Northlands Mall |
Parks | 1.00 Km | St James Park |
Library | 1.00 Km | Papanui Library |
Updated: 17 Mar 2022 |
Credentials & Membership
Credentials & Membership RC | Status | Details |
---|---|---|
New Zealand Aged Care Association (NZACA) | Yes | |
Registered Retirement Village? | Yes | |
Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
Other details | Yes | Ryman Accreditation Programme |
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Updated: 17 Mar 2022 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.