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Milton Court Rest Home and Dementia Care

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Milton Court Rest Home and Dementia Care
Rest Home Care
10-12 Milton Rd
Orewa, Auckland
(09) 4266210
(09) 4266450
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Dennie Chiew - 09 4266210
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At Milton Court, our goal and commitment is to help those in our care to live the best life possible, emotionally, spiritually and physically. Our vision is to provide a home where our residents live with dignity, where the environment enhances and maximises independence. This vision is underpinned by our values of compassion, integrity, dignity, honesty, respect, accountability and excellence in our field.

The quality of our care is very important to us. We want you to feel that Milton Court is your home. We encourage our residents to make this place their home. We will make sure your loved one chooses how they want to fill their days. Our caring team will make each day as enjoyable as it can be for each of our residents.

We invite you to meet our team and see for yourself. You can always expect a warm welcome, here in the heart of Orewa.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 11 Jun 2014
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 17
Vacancy No
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 20 Feb 2018
"For our mum and the rest of the family, the move to Milton Court was the best move for mum at this time of her life."....Jim R

"The care that my mum receives is first class. I cannot praise it enough. The staff are all great and its like one big happy family...I would have no hesitation in recommending Milton Court"

"The care received from all staff is of a high standard and there are many activities available and our Mum is able to choose something to do most days of the week.The environment is lovely, very "home" based, and the cleanliness superb. I could not have asked for a better home for our mum- she is extremely well cared for and settled."..Anthea D

"The family have always been made welcome at any time of the day and appreciate being able to visit mum whenever we are able. The staff are always approachable and willing to discuss any concerns we have."...Miriam M

"The most outstanding feeling that I get from the staff is that they genuinely like my mother and seem unfuffled by some of her demands that could be difficult.... Keeping me informed about what is going on in her life is important and this keeps me up to date.... Without hesitation, I can fully commend the staff at Milton Court and I appreciate it immensely".. Pat C

Updated: 11 Jun 2014
TypeHours Per WeekStatusDetails
Registered Nurse Yes 3 Registered Nurses (Owner is also a registered nurse)
Enrolled Nurse Yes 2 Enrolled Nurses
Healthcare Assistants/Caregivers Yes We have trained and very experienced caregivers to ensure our residents receive expert care and support while respecting personal tastes, preferences and needs.
Physiotherapist 0.00 Yes As required
Occupational Therapist 0.00 Yes As required
Diversional Therapist Yes
Activities Co-ordinator Yes We have 2 very experienced activities coordinators who design stimulating activity programme for the Residents according to their preference, capability, age and culture.
Hairdresser Yes
Podiatrist Yes As required
Dietitian Yes As required
Accredited Visitors Yes
Kaumatua Yes In advisory position
Chaplain/Spiritual Advisor Yes available as arranged or required
Other Personnel Yes We have our own GP who is only 3 minutes away from our rest home. He visits every week and when requested.
Updated: 11 Jun 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Psychiatric Care Yes
Stroke Rehabilitation Yes
Dialysis Yes
Spinal Injuries Yes
Specialised Dementia Care Yes Our Specialised Dementia Care Unit is opening soon
Urology Yes
Community Health Yes
Clinical Manager Yes
Other Nursing Specialities Yes Mental Health and Rehabilitation Care
Psychologist Yes
Psychiatrist Yes
Updated: 11 Jun 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Milton Court provides respite care. It provides a nice change of scene for older people. It also allows families and carers to have some time to themselves and to take a break from round-the-clock care of their loved one.
Carer Support Yes This allows those who require support to enjoy interesting and varied activities, as well as companionship and friendship. This is also designed for those who perhaps need some supervision, are lonely at home and want company.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Please contact and discuss your needs with us.
Updated: 11 Jun 2014
Under 65 yrs with Disability Yes We have residents under 65 staying with us. This can be private paying or funded care. If funded care, persons must be suffering from a medical condition and assessed as requiring residential care
Day Care Yes We welcome and support anyone who needs day care. This can be private paying or funded care. Please contact our manager to disucss your needs.
Primary Health Funded Short Term Care Yes
Whanau Room Yes
Rooms (Single) Yes All our single rooms are spacious and warm.
Rooms (Shared) Yes We have double rooms for shared if needed
Rooms (Suit Couple) Yes We have 2 double rooms with ensuite. It is ideal for couple.
Ensuite Yes A number of ensuite rooms are available.
May Bring Own Furniture Yes You are welcome to bring your own furniture, family photos etc to make and decorate the room as homely and as comfortable as you can.
Alcohol Permitted Yes Residents may keep alcohol inn their own rooms depending on individual and needs
Pets In Residence Yes Pets are welcome to visit the home. We ask that dogs be kept on leads. We have a resident dog
Negotiate To Bring Own Pet Yes Pets are welcome
Phone Access In Own Room Yes Cordless phones are available and you are also welcome to install your private phone in your room.
Resident can adjust heating in own room Yes All rooms have their own heaters. Heating levels are controlled by thermostat to give a constant heat in the room.
Residents Committee Yes We have monthly Residents' Meeting with our manager and staff.
Policy for management of challenging behaviour Yes We have a "no restraint policy" but do have an emergency policy which are implemented to keep our residents safe. Staff are trained in Dementia Care and Challenging Behaviours
Confused Residents Yes Every individual is considered for admission following an assessment.
Lounges/seating areas Yes There are 2 comfortable lounges throughout the home for residents and families. Both lounges have TV and DVD players. They can also be private.
Outings Yes There is a 10 seaters van and 1 car for use by residents for shopping and outings. Our staff are suitably qualified to drive.
Smoking Permitted Yes Smoking are permitted only in the designated area which is outside in verandah area.
Semi-Secure Yes The perimeter of our home has security fencing and gates. This gives residents a feeling of security and safety within its perimeters whilst being free to access the outdoors. Residents and families can access through our coded gates at any time freely.
Sprinklers Yes Installed throughout the home
Updated: 11 Jun 2014
Special Features
Special Features
Orewa is located in the Hibiscus Coast area. The climate is generally mild and sunny. Milton Court is in a quiet residential street at the southern end of Orewa. It provides a flat walk to the beach, local shops and cafes.

Our home has 36 beds which allows us to have a comfortable, family feel. Residents generally get to know each other and interreact on a social level if they wish.

We are committed to provide high standard of care to our residents. As far as possible, we endeavour to plan the best care to accommodate our residents. This includes things like "sleeping in", "staying up late", "having your shower at the time of day that suits you etc. Touch and talking are very important aspects of our care. We celebrate all of life's events with our residents eg. birthday, Easter, Christmas etc.

All our 25 staff understand the need to provide our residents with high level of care. Staff are encouraged and trained to help residents retain or regain skills. This helps residents retain their dignity. It is a goal of the service to rehabilitate residents wherever possible. We have a great team and we can be flexible in our routine. You are most welcome to discuss your individual need with our staff.

We make this a family friendly home so visitors and families can come freely at anytime.
Updated: 11 Jun 2014
Interests & Activities
Interests & Activities
Activity programme
We have an experienced activities coordinator who design stimulating and meaningful activity programme for our residents. Each activity programme takes into account the residents' preference, capability, age and culture. Each individual activity is evaluated and reviewed on a 6 monthly basis.

Outings are organised to accommodate a range of capabilities from shopping trips either locally or to Whangaparoa, library visits or van outings, to the environs around the North Shore.

We have very active and vocal residents group and each month we have the residents meeting. During this time, the residents advise us on the outings and activities they prefer to have. We facilitate these accordingly.

We also have entertainers who come to play musical instruments at least once a week. Residents enjoy singing and dancing during this time.

We have sing along church hymns with piano on Thursday afternoon 1pm. Residents enjoy singing and uplifting spiritual atmosphere.

We provide a library service supported by the local library service. Residents have access to both CD's and videos.

We have professional exercise personnel who comes once a week. Our residents are encourage to have some exercises.

There is a raised garden which has different kinds of vegetable plants. We grow organic veges garden and cared for by the residents and staff.

Happy Hour is held every Friday week. BBQ during summer time.

We also have bingo, board games,Craft, Exercises, Games, Gardening, canine friends, Indoor Games, Movies, Newspaper reading, Outings, Park, Pianist, Reading, Shopping, Sing-a-longs, Singing, Videos, high tea, pinic Church.

Visitors and families are welcome to join us.
Updated: 11 Jun 2014
Additional Information
Additional Information
Details re Meals We do our best to accomodate all likes and dislikes and operate a 3 weekly rolling menu. All our menu are approved by dietitian for most dietry requirements. We have as much fresh produce and home baked food as possible. Our main meal is served at midday.
Staffing Details We have a comprehensive orientation directed by our Nurse Manager and supervised by our Clinical Supervisor. Staff performances are reviewed at 11 weeks, 6 months then yearly to enable them to continue with their levels of knowledge. Clinical skills are monitored on a daily basis and followed up immediately if required.
Fees Details/Fees Do Not Include This is negotiated on an individual basis. Feel free to discuss your needs with us.
Updated: 11 Jun 2014
Languages Spoken
Languages Spoken
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Danish Yes
English Yes
Fijian Yes
Fijian Indian Yes
Hindi Yes
Hokkien Yes
Indonesian Yes
Interpreter Yes We can arrange for this service upon request
Malay Yes
Mandarin Yes
Maori - Te Reo Yes
Russian Yes
Samoan Yes
Sri Lankan Yes
Thai Yes
Tongan Yes
Tuvalu Yes
Updated: 11 Jun 2014
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Non denominational Yes
Updated: 11 Jun 2014
Public Transport 0.20 km Local Bus service from Orewa
Shops 0.40 km 400m to the shops and BP Petrol Station
Mall 0.50 km Only about 500m to the shopping centre and supermarket
Parks 0.30 km A 300m flat walk to Orewa beach
Library 0.70 km Easy walking distance
Updated: 11 Jun 2014
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes
CareerForce Yes
Other details Yes We are very commited to staff training and have a very comprehensive orientation and training programme.
Care Association New Zealand CareerForce
Updated: 11 Jun 2014