Madison
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At a glance
- Vacancy
- No
- Name
- Madison
- Category
- Rest Home
- Address
- 144 Queen Street West
Horowhenua
Levin 5510 - Postal Address
- 144 Queen Street West
Levin 5510 - Region
- Manawatū-Whanganui
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Raewyn Ferguson - 027 290 4770
Other services
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| Preview | File | Description |
|---|---|---|
 Ultimate Care Madison Brochure
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Contact us today and see what a positive move to Ultimate Care Madison can make to your life.
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At Alden, we believe that all our elders deserve compassionate, trusted and respectful care, no matter their means or background. Alden Madison is a friendly and well-established Aged Care Facility that provides a high standard of care for our Rest Home and Hospital level care residents.
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Hairdresser
• Dietician-approved meals and catering for special diets
• Regular happy hour
• Dedicated respite care room
Close to:
• Supermarket
• Medical centre
• Local churches
• Town centre
• Cafes
• Library
• Bowling club
• Bus stops
• Lake Horowhenua
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Hairdresser
• Dietician-approved meals and catering for special diets
• Regular happy hour
• Dedicated respite care room
Close to:
• Supermarket
• Medical centre
• Local churches
• Town centre
• Cafes
• Library
• Bowling club
• Bus stops
• Lake Horowhenua
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 15 Aug 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 35 |
| Vacancy | No |
| Impending vacancy | No - 1 |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $25.00/day as at 02 Sep 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 4 Sep 2025 |
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Testimonials
| "I consider Madison to be a well managed, secure and homely environment for elderly people". "What are you doing well? - The amazing care you give and do for others in your care there". "All staff friendly and approachable. Staff greet my mother by name and chat to her. Visitors and family are welcomed and nothing seems too much trouble for them, all our requests are followed up". |
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Updated: 19 Aug 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of dedicated registered nurses who are committed to providing the highest standard of nursing care. | |
| Enrolled Nurse | Yes | Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of Caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Yes | Our physiotherapist visits regularly, by appointment/referral. These services are fully funded. | |
| Occupational Therapist | Negotiable | We have access to a qualified Occupational therapist who can assess our residents' needs. | |
| Social Worker (on site) | Negotiable | We have access to a community social worker that can be arranged on an individual basis as required. | |
| Activities Co-ordinator | Yes | Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme. | |
| Hairdresser | Yes | Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost. | |
| Podiatrist | Yes | Our podiatrist visits regularly, by appointment. These services are fully funded. | |
| Dietitian | Negotiable | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Accredited Visitors | Yes | ||
| Kaumatua | Negotiable | We have access to Maori cultural groups and this can be arranged on an individual basis as required. | |
| Chaplain/Spiritual Advisor | Negotiable | We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld. | |
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Updated: 1 Sep 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | If you require oxygen therapy as prescribed by your general practitioner this is not a problem. |
| Gastronomy/Nasogastric Management | Yes | Our registered nurses are skilled in managing any gastric requirements. |
| End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life. |
| Wound Care | Yes | We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment. |
| Diabetic Care | Yes | All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs. |
| Continence Advice | Yes | Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality. |
| Stroke Rehabilitation | Yes | We can assist in the stroke rehabilitation programme. |
| Infection Control | Yes | Our organisation has a very robust Infection Control Programme that has been endorsed by the Medical officer of Health Canterbury. |
| Surgical Followup | Yes | If you require a surgical procedure our staff are skilled to be part of your post-op recovery plan. |
| Clinical Management | Yes | We have a full time Clinical Nurse Manager who oversees the care delivered to our residents |
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Updated: 19 Aug 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us, if you are looking for support as we would be happy to chat with you. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us, to chat further. |
| Subsidised | Yes | Yes, we provided subsidised services should you meet the requirements. |
| Private Paying | Yes | Yes, we provide private paying services should you not meet the subsidy requirements. |
| Booking can be made in advance | Yes | Bookings can be made in advance, please contact us discuss your needs and availabilities. |
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Updated: 19 Aug 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | A bed, overtable and bedside cabinet are supplied in rooms. Residents are encouraged to bring in other belongings that makes the room feel more homely as long as environment is clutter free - safety issue |
| Single Rooms | Yes | Manhattan Wing rooms have a shared ensuite - situated between two rooms. |
| Rooms suitable for a couple | Yes | We do have double rooms at the front of the facility that can accommodate a couple. |
| Ensuite | Yes | Shared ensuites on Manhattan wing. |
| Alcohol Permitted | Yes | Residents are able to have own alcohol within reason. |
| Pets In Residence | Yes | We have a facility cat named Maddie. We welcome visits from other pets |
| Phone Access In Own Room | Yes | We can assist you with setting up your own telephone account with the provider of your choice. |
| Wifi | Yes | We have free wi-fi throughout our facility for all our residents and families visiting. |
| Resident can adjust heating in own room | No | The facility has gas under floor heating ensuring the facility is warm at all times. |
| Lounges/seating areas | Yes | We have two lounges (one that can be booked for birthdays, anniversaries etc)and a community hall. The Manhattan lounge has tea/coffee facilities for visitors. |
| Provide End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life. |
| Day Programme for day stay clients | Yes | We run a great daycare programme, where all our residents are welcome to join us for the day, enjoying our meals and our activities. |
| Outings | Yes | Yes, we have regular trips out and about that are very popular with our residents. |
| Residents Committee | Yes | Two monthly resident meetings are held. Families are encouraged to attend. Date is displayed on wall beside the sign in register. |
| Family Committee | No | Families are welcome to meet with management/RN's at any time. |
| Newsletter | Yes | Quarterly newsletters will be emailed to families, or available at reception. |
| Policy for management of challenging behaviour | Yes | Please ask management if you wish to view this policy. |
| Confused Residents | Yes | At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times. |
| Smoking Permitted | No | The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area. |
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Updated: 19 Aug 2025 |
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Special Features
| We have a lovely courtyard in the middle of the facility that has a fish pond and an aviary for residents enjoyment. Sky TV in the Manhattan lounge for all the exciting sporting events. |
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Updated: 19 Aug 2025 |
Interests & Activities
| Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Companion Club, Concerts, Cooking, Craft, Digital camera, , Email, Entertainers, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Library, Lotto, Mobility Van, Movies, Music, Newspaper reading, Organ, Outings, Quizzes, RSA, Shopping, Sing-a-longs |
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Updated: 19 Aug 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Visitor information | Open-ended visiting hours. | |
| Associated Complexes | Our Facility offers Rest Home Care, Hospital Level Care, Respite Care, Palliative Care and a Day Programme. There is also an independent living Retirement Village on site. Alden Madison operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide. | |
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Updated: 29 Aug 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Māori - Te Reo | Yes | |
| Min Chinese | Yes | |
| Other Details | Yes | We can arrange a translator service should you require them. |
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Updated: 4 Sep 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Salvation Army | Yes | |
| The Church of Jesus Christ Latter-Day Saints | Yes | |
| (Other comments) | Yes | Faiths can be sourced by the Facility to see if there's a local representation. |
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Updated: 4 Sep 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures. |
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Updated: 28 Aug 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.30 Km | |
| Shops | 0.50 Km | |
| Mall | 0.50 Km | |
| Parks | 0.30 Km | |
| Library | 0.50 Km | |
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Updated: 19 Aug 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 19 Aug 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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