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Lady Allum

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At a glance
Vacancy
No
Name
Lady Allum
Category
Rest Home Care
Address
20 Napoleon Ave
Milford
Auckland
Postal Address
20 Napoleon Avenue
Milford
Auckland 0620
DHB
Waitemata
Phone
(09) 488 2900
Fax
(09) 488 2890
Email
View Email Address
Web
Visit Website
Personnel
Owner
Oceania Healthcare
Village Sales
Trudi Andersen - 021 564 730
Care Admissions Coordinator
Elisha Jayme - 09 488 2908
Manager
Jodi Lake - 021 534 816
Other services
Photos
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Description
Known for its popular shops, cafés and beaches, Milford also has a great reputation for care - delivered in the heart of the Shore at Lady Allum. A treasure of the local community, Lady Allum is a place where residents and their families can feel at home, and rely on staff for a kind and thoughtful approach. Whether you enjoy socialising or quiet time, how you spend your day is up to you. Find a friend and join in the day’s events in the main lounges or relax in one of our many cosy nooks.

We don’t have visiting hours at Lady Allum because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and catch up. We’re minutes from the motorway so it’s a breeze for visitors to pop in, or get you out and about to local shops and cafes.

Hop in the village van for a jaunt, you’ll never know where it will take you next. Hot chips on the on the beach, or off to the Winter Gardens at the Domain, there’s an exciting destination each week. If you fancy a trip without going far, try our award winning virtual reality experience where you can be transported around the world in the comfort of your favourite chair. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music. Furry friends, Spring Flings, visits from Plunket babies and theme days, there’s something for everyone no matter what you’re interested in.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to be up for second helpings!

Great care is what we do and we’ve got the accolades to prove it. Oceania’s won the supreme award from the New Zealand Aged Care Association 3 years in a row, so you can be sure you’re in good hands. When it comes to your care, you know what you like and don’t like - and we want to know too. Because everyone is different all our residents get a personalised care plan. From meals to medications, everything that’s important to you is covered. We’ve also got a choice from standard rooms to Care Suites, which means no matter your needs or budget there are plenty of options.

Milford Centre and Shore City are just a short drive away, so you’re spoilt for choice with a range of cafes and shops to enjoy. Many of Auckland’s most popular beaches are within the neighbourhood, perfect for a stroll along the beach or an ice cream. If you’re looking for something even closer, the local garden centre is within walking distance and is a favourite with the residents.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 6 May 2019
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 27
Vacancy No
available
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Sep 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes
Nurse Practitioner Yes
Physiotherapist 16 Yes
Activities Co-ordinator 40 Yes
Hairdresser 24 Yes
Podiatrist Yes
Dietitian Negotiable
Accredited Visitors Negotiable
Kaumatua Negotiable
Chaplain/Spiritual Advisor 30 Yes interdenominational
Updated: 6 May 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 6 May 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Updated: 6 May 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes toilet only
Alcohol Permitted Yes
Pets In Residence Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes resident requests maintenance staff to adjust temperature
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Outings Yes
Maori Kaupapa Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 6 May 2019
Special Features
Special Features
Assisted Living Suites offer choice to purchase occupation right agreement and receive full care within a suite
Updated: 6 May 2019
Interests & Activities
Interests & Activities
Activity programme, Big print books, Aromatherapy, Board games, Canine friends, Chapel, Church, Concerts, Cooking, Craft, Electric beds, Entertainers, Exercises, Games, Garden, Golf, Happy Hour, Housie, Library, Minibus, Movies, Music, Newspaper reading, Outings, Pianist, Quizzes, Sing-a-longs, Singing, Sky TV, Videos
Updated: 6 May 2019
Additional Information
Additional Information
TopicDetails
Details about Meals meals cooked on site by Alliance Catering
Associated Complexes Oceania Healthcare has over 40 rest homes around New Zealand
What's included in your fees and what's not some rooms incur premium room rates
Updated: 6 May 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cook Island Maori Yes
English Yes
Fijian Yes
Filipino Yes
Samoan Yes
Updated: 6 May 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Inter denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes Chaplain Sheryl Scanlan
Updated: 6 May 2019
Distances
Distances
LocationDistanceDetails
Public Transport 0.30 km
Shops 0.30 km
Mall 1.00 km
Library 0.20 km mobile library visits site
Updated: 6 May 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
ISO (International Organization for Standardization) Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 6 May 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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