Janelle
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At a glance
- Vacancy
- Yes
- Name
- Janelle
- Category
- Rest Home
- Address
- 25b Coles Crescent
 Papakura
 Auckland 0632
- Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Sandy Naidu - (09) 2960215
- Owner
- Sandy Naidu - (021)0627947
Service/Facility Details
| Detail | Status | 
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes | 
| Certification | Yes | 
| ORA Applies | No | 
| Updated: 24 Feb 2018 | |
Bed and Vacancy Details
| Detail | Status | 
|---|---|
| Approximate number of beds at this level of care | 21 | 
| Vacancy | Yes | 
| Nice and sunny double rooms with Ensuite | |
| Impending vacancy | Yes - Full ensuite, no added charges | 
| Short stay considered | No | 
| Premium Accommodation Charges | No | 
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) | 
| Updated: 31 Oct 2025 | |
Personnel
| Type | Hours Per Week | Status | Details | 
|---|---|---|---|
| Registered Nurse | 80 | Yes | Five days per week plus hours as required and determined by Residents' health. Manager is also a qualified registered nurse, is on call 24/7 | 
| Healthcare Assistants/Caregivers | 259 | Yes | We have 24/7 caregivers on site, most our caregivers have been working in Janelle family for more than 10 years. They are very experienced and very passionate about elderly cares. | 
| Physiotherapist | 0.00 | Negotiable | As required. | 
| Occupational Therapist | 0.00 | Negotiable | As required | 
| Activities Co-ordinator | 11 | Yes | We have activity co-ordinator organising activities Monday to Friday mornings, activities such as bingo, puzzles, pay cards etc. | 
| Hairdresser | Yes | Calls every three weeks, or required by residents when needed | |
| Podiatrist | Yes | Every eight weeks or required by residents when needed. | |
| Dietitian | Yes | Menus reviewed regularly. | |
| Chaplain/Spiritual Advisor | No | However Church services are held weekly. | |
| Updated: 5 May 2021 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details | 
|---|---|---|
| End of Life/Palliative Care | Yes | |
| Infection Control | Yes | |
| Updated: 30 Jul 2008 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details | 
|---|---|---|
| Respite | Yes | "Ad Hoc" Respite Care is available, once approved by the NASC Team at Middlemore Hospital. | 
| Carer Support | Yes | A "top up" fee to the current subsidised rate will apply for stays under one week, thereafter by negotiation. | 
| Subsidised | Yes | Needs assessor will assess financial situation for subsidy. | 
| Private Paying | Yes | For people who are not eligible for government subsidy after assessed by needs assessor, then private pay applies. | 
| Booking can be made in advance | Yes | Up to two weeks ahead, our short stay room is available at the time of booking. | 
| Updated: 24 Feb 2018 | ||
Features
| Feature | Status | Details | 
|---|---|---|
| May Bring Own Furniture | Yes | you are welcome to bring your loved bits and pieces as long as it can be fit in the room. | 
| Single Rooms | Yes | 19 single rooms plus 1 double room. All rooms can be pre-booked. | 
| Shared Rooms | Yes | 1 double room with own toilet. | 
| Rooms suitable for a couple | Yes | 1 double room suit for couple if required. | 
| Ensuite | Yes | All rooms have ensuites or shared ensuites | 
| Alcohol Permitted | Yes | Conditions apply | 
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | every room have telephone and TV ports if you wish to connect your own phone or TV. | 
| Wifi | Yes | Yes, we have free wifi available. | 
| Resident can adjust heating in own room | Yes | some rooms have panel heaters and some rooms have oil heaters, we have heat pumps in lounges and corridors. | 
| Lounges/seating areas | Yes | Two lounges and two decks. | 
| Primary Health Funded Short Term Care | Yes | POAC (Primary Options for Acute Care) funded short stays welcome. Carer Support stays welcome. Respite Care welcome, for primary carer at home to have relieve. | 
| Provide End of Life/Palliative Care | Yes | We don't have palliative care contract, but we do provide continues care for end of life care if long term resident become terminally ill. | 
| Outings | Yes | Fortnightly | 
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smokers Room | No | Smoking is permitted in outside areas only | 
| Smoking Permitted | Yes | Outside areas only | 
| Updated: 24 Feb 2018 | ||
Special Features
| Small, homely and warm 21 bed rest home with heat pumps and also heaters in every room. There are 2 dining rooms and 2 lounges. Most staffs have been working in Janelle family for more than 10 years. They are very experienced and have the heart of caring elderlies. We have 9 single rooms have own toilets, 8 rooms have shared ensuites, 2 single rooms have own Ensuite, 1 shared room with own toiletensuite facilities. Owner operated. | 
| Updated: 24 Feb 2018 | 
Interests & Activities
| Minibus outings,Music,Church Services,, Activity programme, Big print books, , Bingo, Breakfast in bed, Cards, Care and Craft, Church, Craft, Entertainment, Games, Housie, Crosswords, Interdenominational, Library, Outings, Religious services, Sing-a-longs, Vegetarian, Visitors welcome, Stroke Group, Visiting hours are unrestricted | 
| Updated: 30 Jul 2008 | 
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please see manager for full details. | |
| Staffing qualifications and details | Staffed 24 hours per day, all staff trained regularly. ACE training package used. | |
| Details about meals | Main meal at mid-day. Home cooked meals. We can cater Indian food . | |
| Updated: 18 May 2016 | ||
Languages Spoken
| Language | Status | Details | 
|---|---|---|
| Cook Island Maori | Yes | |
| English | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Updated: 31 Aug 2013 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details | 
|---|---|---|
| Christian | Yes | |
| Inter denominational | Yes | All people are welcome. | 
| Presbyterian | Yes | |
| Updated: 3 Nov 2014 | ||
Distances
| Location | Distance | Details | 
|---|---|---|
| Public Transport | 0.40 Km | 400M to Great South Road | 
| Shops | 0.30 Km | 300M to main shopping street of Papakura. | 
| Mall | 0.70 Km | 700M to Mini arcades at Papakura. | 
| Parks | 0.20 Km | 200M to nearest Park | 
| Library | 0.70 Km | 700M to New Public Library. | 
| Updated: 18 Nov 2005 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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