Jump to Content

James Wattie

At a glance
Vacancy
Yes
Name
James Wattie
Category
Rest Home
Address
James Wattie Retirement Village
122 Te Aute Road
Havelock North
Havelock North 4130
Postal Address
Same as above
Region
Hawke's Bay
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Sally Garvan - 06 877 0700
Owner
Ryman Healthcare Ltd
Sales Advisor
Maureen Johnson - 06 877 0701
Other services
Media
gallery image 1
Tap to view all photos 1/6
We're passionate about creating communities where residents thrive - where there’s joy and lifelong friendships. And we’re not slowing down…you have voted us New Zealand’s Most Trusted Brand again this year – for the tenth time!

Your health needs may change over time and if they do, James Wattie Village provides a range of care options to assist you.

As well as independent living and assisted living in serviced apartments, we also provide rest home, hospital and specialist dementia care. Providing a range of living and care options is just one of Ryman’s points of difference.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

Ryman’s seasonal Delicious menu continues to be highlighted as an area that we go above and beyond in. Meals are prepared fresh on site by our village chefs. There is a choice of three main courses, including a vegetarian option, where the aim is to tempt all taste buds. We also cater for special dietary requirements.

Private rooms are spacious and include monitored call bells. You can choose from a selection of room layouts, all with an ensuite bathroom.

Amenities include a hair and beauty salon, café, internal atrium, library and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At James Wattie, our dedication to care begins even before you or your loved one has moved in.

The lifestyle at James Wattie Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into rest home care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 13 Jun 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 24
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Yes from $80.00/day up to $90.00/day as at 17 Jul 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Unknown

Updated: 22 Jul 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager who overviews the clinical care of all residents. Always feel welcome to speak to the registered nurse when you visit.
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Enrolled Nurse Yes Our dedicated team of enrolled nurses provide high quality nursing care to all care centre residents.
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. Our registered nurses lead a team of trained carers, and they are supported to undertake training in care of the older person.
Physiotherapist Yes There is a physiotherapist who visits our facililty regularly and will review residents as required.
Activities Co-ordinator Yes We have a dedicated Activities Coordinator in the resthome who works 5 days per week and delivers a wide range of activities for the residents to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes Arranged by appointment on a user-pays basis
Dietitian Yes
Other Personnel Yes We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.

Updated: 13 Jun 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have oxygen concentrators available on site for the private use of hospital residents if this is their prescribed therapy.
Gastronomy/Nasogastric Management Yes Our staff are trained in this type of intervention should a resident require this level of treatment.
End of Life/Palliative Care Yes Our staff are trained in this type of intervention should a resident require this level of treatment.
Wound Care Yes Our staff are highly skilled in current best practice in wound care, we are always keen to elicit expert advice or review our practices as required.
Diabetic Care Yes Our staff are well trained in diabetic care and we are able to cater for diabetic diets.
Continence Advice Yes Our staff are well trained in continence management and we also have the ability to access specialist review as required.
Stomal Therapy Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes
Infection Control Yes Our infection prevention and control policies and procedures are practical, safe, and guide our well-trained staff and residents in minimising the risk of infection at the village. It all starts with good hand hygiene as an important way to keep us healthy and safe from bugs that may be present in the community.
Clinical Management Yes Our clinical manager is an experienced registered nurse who is responsible for overseeing the management of residents' care.
Other Specialties Yes Our village has access to highly specialised nursing clinicians as required.

Updated: 13 Jun 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes All of our rooms come fully-furnished. Residents are welcome to bring small and special items such as a favourite armchair, provided they can be accommodated in the room.
Single Rooms Yes All rooms at our village are of a premium standard and include an ensuite. Every room is furnished with a bed, with linen provided, bedside cabinet, chest of drawers, chair and television.
Ensuite Yes All rooms include an ensuite.
Alcohol Permitted Yes Residents are welcome to socialise as and when they please. We hold a popular happy hour each week.
Pets In Residence Yes By negotiation.
Wifi Yes Free WiFi for residents and guests is available anywhere in the main building and can be used from any wireless-capable device.
Resident can adjust heating in own room No All of our rooms are kept to a warm and pleasant temperature. Under floor heating on the lower-level floor may be adjusted at the residents request.
Cater for under 65 yrs with Disability Yes Please discuss specific requirements with the village manager.
Lounges/seating areas Yes Care centre residents enjoy access to spacious lounges, dining areas and serene outdoor spaces.
Outings Yes Regular outings are held and provided by our two vans on site. We encourage residents to maintain contact with individuals and groups throughout the community.
Whānau Room Yes We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.
Māori Kaupapa Yes Available on request
Residents Committee Yes Our village hosts resident meetings every second month. These are an opportunity for residents to meet and express any concerns, and to share happy moments.
Family Committee Yes Relatives meetings are held every 6 months to keep everyone updated on what is happening in the village, and are an opportunity for family members to raise any issues or concerns. Relatives receive a written invitation to their meetings and residents are notified via their activity calendar when the meetings are due to take place.
Newsletter Yes A regular newsletter is circulated providing updates on village activities and exciting news.
Policy for management of challenging behaviour Yes We have well-formed policies and procedures that are available to be viewed.
Confused Residents Yes We are proud providers of specialist dementia care and strive to maintain the highest level of support. Some of our residents may be mildly confused and our staff are specialised in providing a calming and safe environment for residents to enjoy living in.
Semi-Secure Yes

Updated: 13 Jun 2024

Special Features
Special Features
The complimentary Ryman Engage programme provides residents with a variety of activities that cover all aspects of wellbeing considered important for quality of life. These include physical activity, social engagement, intellectual stimulation, creativity and embracing culture and spirituality.

Triple A is our award-winning exercise class on offer to residents, designed to maintain and improve strength and balance, heart health and fitness and range of movement. We offer classes to suit all activity levels, even seated classes for those who are less mobile. Regular exercise benefits everyone, regardless of age, and evidence shows that it is never too late to make real fitness gains.

Updated: 13 Jun 2024

Interests & Activities
Interests & Activities
Activity programme, Big print books, Board games, Bingo, Bowls, Canine friends, Care and Craft, Chapel, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Games, Happy Hour, Housie, Indoor Games, Library, Music, Newspaper reading, Outings, Quizzes, Shopping, Sing-a-longs, Sky TV, Videos, Views, Billiards, Garden, Golf, Mah Jong, Movies, Reading

Updated: 13 Jun 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact village management for details.
Staffing qualifications and details We encourage our team to take up opportunities to study Level 2 to 4 qualifications under the NZQA framework. Scholarships are offered to support further education. Our new Micro-Credential offers specialised education in dementia care.
Details about meals Breakfast and supper are generally served in residents rooms. All other meals can be served in rooms or in the dining room. The main meal of the day is prepared fresh on site by our dedicated chefs. There are three main course choices, including a vegetarian option. Specific food preferences and cultural or dietary needs can be catered for. All our meals are cooked at the village giving our food a lovely home made touch. Residents can help themselves to tea, coffee and fruit at all times, all of our morning and afternoon teas and suppers consist of delicious home baking. Guest are welcome to join residents for meals. Staff members will need to be advised when making a reservation.
Visitor information Visitors are welcome any time, we simply ask that they are respectful of the privacy of other residents. Current Covid protocols may require specific visitor timings, please speak to village management for further information.
Recreational opportunities Each month residents are provided with a calendar that outlines our regular programmes, along with a variety of fun special events. We welcome input and feedback from residents and families in deciding our calendar of events.
Internet access Free WiFi for residents and guests is available anywhere in the main building and can be used from any wireless-capable device.
Transport Personalised driving services, where the driver will accompany a resident to an appointment or on an outing, are available from companies such as Driving Miss Daisy.
Associated Complexes We are a part of the Ryman Group of retirement villages and care facilities.

Updated: 13 Jun 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Other Details Yes Should English not be your first language, we will make every endeavour to ensure we are able to understand you and your needs. We will also ensure an interpreter (or other) is available on request as required.

Updated: 13 Jun 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes All of Ryman Healthcare’s New Zealand villages, from Whangarei to Invercargill, have gained Dementia Friendly Accreditation as recognised by Alzheimers New Zealand.
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 13 Jun 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.