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Highgrove Village & Patrick Ferry House

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Highgrove Village & Patrick Ferry House
Rest Home Care
Highgrove Village & Patrick Ferry House
47 Condor Place
Auckland 0632
Postal Address
Highgrove Village & Patrick Ferry House
47 Condor Place
Unsworth Heights
Auckland 0632
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Claire Parker - 09 444 6655
Patrick Ferry House Ltd - 09 447 1551
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Restrictions - critical visitors only
The close proximity to Highgrove Retirement Village allows couples and community friends to remain together and connected, even when circumstances dictate a more intensive level of care is required for one of our residents.

Consistent with our FAMILY FIRST ethos, the Highgrove concept is all about keeping family and loved ones together. Patrick Ferry House Aged-Care Hospital was designed to be closely connected with the independent living apartments – literally just a short internal walk away.

Patrick Ferry House provides a range of aged care needs. We offer: day, respite, rehabilitation & recovery, full rest home and palliative care. Our team of trained Registered Nurses and Healthcare Assistants provide support when required while always encouraging our residents to maintain their dignity and independence as much as possible.

Our single occupancy rooms are modern in function and are designed to make you feel more at home. They are equipped with emergency response systems to ensure you feel a sense of comfort and security. Each room has a private ensuite and access to either our Mediterranean courtyard or an individual balcony.

Designed to keep family and loved ones together, the hospital is closely connected with the independent living apartments – literally just a short internal walk away. We provide four comfortable lounges for use by our residents and their families. You can enjoy time with company, participate in some activities or relax with a bit of TV. You can even get a breath of fresh air in the courtyards right off the lounge. With a dining room and kitchenette on each floor of the hospital, a cup of tea or coffee is always close at hand.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 4 Aug 2021
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 18
Vacancy Yes
Admissions accepted on the condition of a clear Covid test
Impending vacancy No - 0
Premium Room Charges Yes from $35.00/day up to $50.00/day as at 17 Aug 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 28 Jan 2022
Our grateful thanks to the staff and management of Patrick Ferry House where Mum was very well cared for with affection and respect. We know she had happy times at Patrick Ferry House.
Eileen's family

Thanks to all the lovely carers, we can't thank you enough for all you do for Mum.
Tanya & family

I really appreciate the care and support you provided my Mother. The encouragement provided really helped in getting her mobile again.

Thank you so, so much for your care, your patience and kindness over the last few months shown to my Dad, myself and my family.

A big thank you for all the care you have shown me in the short time I have been at Patrick Ferry House. Everyone has been very kind.
Mike (Interim Care Resident)
Updated: 8 Mar 2018
Type Hours Per Week Status Details
Registered Nurse Yes Ancy, Claire, Joy, Marie, Mark, Meldrid, Romy, Sheila and Sam are our Registered Nurses and part of our Team.
Nurse Practitioner No Pearl and Maree are our Clinical Managers and together with Linda, our Hospital Manager, work together in taking care of our Residents and their needs.
Healthcare Assistants/Caregivers Yes Our Healthcare Assistants are very caring and bring a variety of experience and knowledge to our Team.
Physiotherapist No Darrell, our Physiotherapist, visits us regularly to assess our Residents and their physiotherapy needs.
Diversional Therapist Yes Yvette is our Diversional Therapist and Una is our Activities Co-ordinator.
Activities Co-ordinator Yes Yvette and Una are our Activities Team and offer a variety of topics and activities to our Residents.
Hairdresser Yes Lynn, our Hairdresser visits our residents weekly.
Podiatrist Yes Sarah and Sophie, our Podiatrists visit our Residents every 5 to 6 weeks.
Dietitian Yes Robyn, one of our Dietitians visits us upon request.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable
Other Personnel Yes Other members of our Team are Laura, our Hospital Administrator and Carol, our Receptionist.
Updated: 14 Sep 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
ACC Rehabilitation Yes
Spinal Injuries Care Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 28 Sep 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Other Short Stay Programme Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 8 Mar 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 Mar 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.