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Highfield Lifecare
At a glance
- Vacancy
- No
- Name
- Highfield Lifecare
- Category
- Rest Home Care
- Address
- 78A Avenue Road
Highfield
South Canterbury
Timaru - DHB
- South Canterbury
- Phone
- (03) 684 3152
- Fax
- (03) 684 6752
- Mobile
- 0277067882
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Trish Dovestone - (03) 684 3152
- Owner
- Heritage Lifecare - 04 901 2310
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Map
Reviews
Description
Highfield Lifecare is a charming care home is set in a central area of Timaru. Set back off the road, we have a tranquil sunny garden setting. We are proud to offer personalised rest home and day care facilities, and residents and their families are our focus when providing quality care in a comfortable, safe and stimulating environment. We believe in providing personable, compassionate, safe, respectful care, adding value to the quality of everyday living.
We know it is very important to offer choices and to really listen to what our residents and their families want. Recognising the individual needs of our residents and to promote a friendly and comfortable environment is an important part of our philosophy. Respecting the dignity, beliefs and culture of all helps us make each day the best it can be.
We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. In 2016 we gained Level 4 Certification which is the highest award for Health Care Service, which our staff are very proud of. We would be delighted to have the opportunity to talk with you about our care. Please phone Trish Dovestone, our Facility Manager, or feel free to drop in at any time.
We know it is very important to offer choices and to really listen to what our residents and their families want. Recognising the individual needs of our residents and to promote a friendly and comfortable environment is an important part of our philosophy. Respecting the dignity, beliefs and culture of all helps us make each day the best it can be.
We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. In 2016 we gained Level 4 Certification which is the highest award for Health Care Service, which our staff are very proud of. We would be delighted to have the opportunity to talk with you about our care. Please phone Trish Dovestone, our Facility Manager, or feel free to drop in at any time.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Updated: 19 Apr 2012 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 44 |
| Vacancy | No |
| Bright room with sliding door into couryard area, | |
| Impending vacancy | No |
| Additional Room Costs | Some Rooms |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 18 Jan 2019 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | Available as required. | |
| Occupational Therapist | Yes | Available as required. | |
| Social Worker (on site) | Yes | Available as required. | |
| Diversional Therapist | Yes | Available as required. | |
| Activities Co-ordinator | Yes | Our Activities team are here 6 days a week | |
| Hairdresser | Yes | Our hairdresser visits every Wednesday, Thursday, and Friday. They offer very reasonable price. | |
| Podiatrist | Yes | Our Podiatrist visits regularly. | |
| Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Highfield. | |
| Chaplain/Spiritual Advisor | Yes | A Chaplain is available, and various religious groups can be arranged to visit to provide services for all of our residents. | |
| Other Personnel | Yes | Highfield has a range of services available, such as Allied Health Professionals as needed and a house GP who visits regularly and is also available on-call. Additionally, we offer email assistance, appointment transportation, pharmacy and medication administration, housekeeping and laundry services, speech therapy, dental and interpreter services. | |
| Updated: 15 Nov 2018 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Palliative Care (Contracted) | Yes | Individual palliative care funding may be available. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
| Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialist on request. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Community Health | Yes | We link with community health professionals as required. |
| Clinical Management | Yes | Our manager is a registered nurse. |
| Other Specialties | Yes | Available as required. |
| Updated: 4 Apr 2018 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | Subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funded or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
| Updated: 16 May 2018 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Rooms are fully furnished and we encourage residents to personalize their rooms. |
| Single Rooms | Yes | Rooms are equipped with a nurse call system, personal heater, spacious showers, and safety grab rails. Freeview TV and Sky TV access is available. |
| Rooms suitable for a couple | Yes | We do have adjoining rooms with ensuites in between. Some choose to sleep in one room and use the other room as a lounge. |
| Ensuite | Yes | Not all rooms have ensuites. Some have own toilet and shared shower. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | We currently have 2 cats, a friendly male ginger bob tail, Kevin, and female tabby Squeak, both of whom can be found sleeping in all the sunny areas around the home and often on a resident's bed. |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Wifi | Yes | Available for residents. |
| Resident can adjust heating in own room | Yes | We have under-floor heating that is adjusted in each section of the building. |
| Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | Communal lounges in the complex are equipped with comfortable seating, a stereo system and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions. |
| Gay / LGBT IQ Friendly | Yes | A no discrimination policy is in place to provide a friendly and caring space for residents. |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member. |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whanau Room | Yes | We have areas available where residents and their families can spend quiet time together, and a kitchenette is available for use. |
| Maori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care home residents group with regular meetings. |
| Family Committee | No | We welcome family input and hold family forums on a regular basis. |
| Newsletter | Yes | The care homes newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Smoking Permitted | Yes | Smoking permitted in the designated area. |
| Updated: 15 Nov 2018 | ||
Special Features
| Highfield Rest Home Lifecare Complex offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a convenience shop, scooter bay, paraplegic toilets, and separate dining room and lounge facilities. It is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.
Situated in the in a quiet, safe, residential area of Timaru, Highfield has magnificently landscaped with a paved courtyard for quiet and peaceful sitting and relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere. |
| Updated: 15 Nov 2018 |
Interests & Activities
|
Highfield Lifecare has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinators focuses on designing programmes for each individual at all levels of disability, to promote independence and creative expression.
Large print books form part of our library service and we also rent DVDs or videos. Entertainers form a regular part of our programme. A piano and Sky TV are also available in the main lounges. Here are just some of the activities and interests of residents which arise on a regular basis: Board Games, Crosswords & Quizzes, Gardening, Indoor Bowls, Movies,Crafts, Free Sports SweepstakesMusic, Parties, Happy Hour, Newspaper Reading. There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee. |
| Updated: 15 Nov 2018 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Staffing Qualifications and Details | Highfield meets all recommended staffing levels for residential care. | |
| Associated Complexes | We are part of Heritage Lifecare, a specialist aged care provider. | |
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
| Updated: 4 Apr 2018 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Details | Yes | Interpreters Available |
| Updated: 10 Jul 2009 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Denominations/Faiths represented | Yes | We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available. |
| Inter denominational | Yes | |
| Updated: 15 Nov 2018 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.30 km | Bus |
| Shops | 0.30 km | Local Diary |
| Mall | 1.00 km | Highfield Mall |
| Parks | 0.20 km | |
| Library | 2.00 km | Timaru |
| Updated: 10 Jul 2009 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | • NZACA (New Zealand Aged Care Association) |
| Rest Home MOH Audit Report Available. | Yes | |
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| Updated: 4 Apr 2018 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
